Southmont Smart Start

G.S. 110-90 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 5/29/2026 Number Present: 37 Completed Date: 5/29/2026 Age: From 3 To 5 Total Minutes: 75 Time In: 10:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable childcare requirements. Upon my arrival I was greeted by the Teachers The facility currently operates under a Five star license that was issued on March 8, 2019. The last annual compliance visit was conducted on February 27, 2026. The last sanitation inspection was completed May 28, 2026 with a “Approved” classification. The last fire inspection was conducted on October 17, 2025 I completed a walk-through of the classrooms, attendance was documented, and observations were made. The children were observed participating in free play in their classrooms. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted which included, General Licensing Requirements, Program Requirements, Staff Child Ratio, Supervision, Medications and General Safety. There are no new staff. Today I observed one violation(s) regarding the Child Care Requirements Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The Lead Teacher in Classroom A11, had a background check that expired in 3/2026. G.S. 110-90.2(b) & .2703(n)&(o) The above violations must be corrected immediately, and a letter must be sent to me no later than June 12, 2026 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter June 12, 2026 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. The violation was corrected during today’s visit. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Preparing for North Carolina's New QRIS System The programs has 3 NC PreK- classrooms. The program will be doing Pathway 1. The program had the ECERS-3 assessment conducted the week of May 18, 2026. Once results are received, I will email them to you. The program will be completing the remaining components of the QRIS next school year (2026-2027) Resources The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 5/2/2025 Number Present: 41 Completed Date: 5/2/2025 Age: From 3 To 5 Total Minutes: 100 Time In: 09:20 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for child care requirements applicable to a child care center during an unannounced annual compliance visit. Upon my arrival I was greeted by the Teachers they assisted me during today’s visit. I completed a walk-through of the classroom spaces, enrollment and attendance was documented, and observations were made. The children were observed participating in free play outside and participating in free play in their classrooms. The last annual compliance visit was conducted May 17, 2024. The center is operating five star license that was issued March 8, 2029. The license was earned with 7 points in program standards, 7 points in education and 1 quality point. Permit restrictions were in compliance. The last sanitation inspection was conducted November 14, 2024 the center received a Superior rating. Fire drills and playground inspections were monitored. There are no new staff and four children’s files were monitored. NC Pre-K requirements were monitored. Your compliance history is 88%, this may change following today’s visit. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 833 The EMC plan did not give the procedures to be followed . Two classrooms did not have a current Emergency Medical Care Plan posted. 10A NCAC 09 .0802(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space A11, there was disinfectant wipes and spray stored on top of the cubbies. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space A11, there was asthma medication in a classroom backpack sitting on the floor. 15A NCAC 18A .2820(d) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A playground inspection was not completed for April 2025. .0605(q) The above violations must be corrected immediately, and a letter must be sent to me no later than May 16, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation and your plan to keep each item in compliance. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by May 16, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the violations have not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Make sure your emergency medical care plans are updated as needed and the emergency medical care plan must be posted. This form can be found on the DCDEE website under provider documents. Emergency medication must be stored unlocked at least 5 feet from the floor. All cleaning items must be locked storage when not in use. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 5/17/2024 Number Present: 38 Completed Date: 5/17/2024 Age: From 3 To 5 Total Minutes: 80 Time In: 09:00 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor for child care requirements applicable to a child care center. Upon my arrival I was greeted by the Pre-K Teachers, they assisted me during today’s visit. I completed a walk-through of the classrooms, attendance was documented, and observations were made. The children were observed participating in free play indoors and outdoors. The last annual compliance visit was conducted September 1, 2023. The center is operating under a Five Star License that was issued March 8, 2019. The last sanitation inspection was conducted April 16, 2024 the center received a Superior rating. The last fire inspection was conducted April 18, 2024. Fire drills and playground inspections were monitored. Staff and five children’s files were monitored. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space A12 was not posted. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. The was a cracked container in the area for dramatic play in space A12. G.S. 110-91(6); .0601(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no fire drill documented for March 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were Lysol wipes sitting in one of the high cubbie shelves. .2820(b) The above violation must be corrected immediately, and a letter must be sent to me no later than June 4, 2024 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by June 4, 2024 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Complete the staff and training worksheets and return to me by May 24, 2024. Work on the organization of your staff records. UPDATES The Division of Child Development has announced their plan to resume the Star Rated License process. Facilities have been divided into 3 Cohorts. Each cohort will have a preparation year and an assessment year. Your facility is in Cohort 1. Your preparation year began July 1, 2023 and will end on June 30, 2024. Your assessment year begins July 1, 2024. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. It could be helpful to consider areas where refresher information might be helpful. These ideas can then be incorporated into ongoing training and/or professional development plans as you prepare for your assessment year when the regular star rated license reassessment process is required. Some preparation year ideas to consider are: 1. Review your previous ECERS-R assessments. 2. Look for assessment related resources at www.ncrlap.org 3. Seek out webinars and/or in-person trainings related to topics of interest. 4. Start a self-study process to become more familiar with the ERS or priority areas relevant to your program 5. Schedule staff meetings to discuss topics related to the Environment Rating Scales 6. Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org 7. Ensure all staff’s education is current in WORKS by having them log in to access their information at https://dcdee.works.nc.gov/ RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 5/17/2024 Number Present: 38 Completed Date: 5/17/2024 Age: From 3 To 5 Total Minutes: 80 Time In: 09:00 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor for child care requirements applicable to a child care center. Upon my arrival I was greeted by the Pre-K Teachers, they assisted me during today’s visit. I completed a walk-through of the classrooms, attendance was documented, and observations were made. The children were observed participating in free play indoors and outdoors. The last annual compliance visit was conducted September 1, 2023. The center is operating under a Five Star License that was issued March 8, 2019. The last sanitation inspection was conducted April 16, 2024 the center received a Superior rating. The last fire inspection was conducted April 18, 2024. Fire drills and playground inspections were monitored. Staff and five children’s files were monitored. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan in space A12 was not posted. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. The was a cracked container in the area for dramatic play in space A12. G.S. 110-91(6); .0601(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. There was no fire drill documented for March 2024. .0604(t); .0302(d)(5) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were Lysol wipes sitting in one of the high cubbie shelves. .2820(b) The above violation must be corrected immediately, and a letter must be sent to me no later than June 4, 2024 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by June 4, 2024 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Complete the staff and training worksheets and return to me by May 24, 2024. Work on the organization of your staff records. UPDATES The Division of Child Development has announced their plan to resume the Star Rated License process. Facilities have been divided into 3 Cohorts. Each cohort will have a preparation year and an assessment year. Your facility is in Cohort 1. Your preparation year began July 1, 2023 and will end on June 30, 2024. Your assessment year begins July 1, 2024. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. It could be helpful to consider areas where refresher information might be helpful. These ideas can then be incorporated into ongoing training and/or professional development plans as you prepare for your assessment year when the regular star rated license reassessment process is required. Some preparation year ideas to consider are: 1. Review your previous ECERS-R assessments. 2. Look for assessment related resources at www.ncrlap.org 3. Seek out webinars and/or in-person trainings related to topics of interest. 4. Start a self-study process to become more familiar with the ERS or priority areas relevant to your program 5. Schedule staff meetings to discuss topics related to the Environment Rating Scales 6. Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org 7. Ensure all staff’s education is current in WORKS by having them log in to access their information at https://dcdee.works.nc.gov/ RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 40 Completed Date: 2/5/2024 Age: From 3 To 5 Total Minutes: 67 Time In: 09:43 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for applicable Child Care Requirements. The facility currently operates with a Five Star License that was issued on March 8. 2019. The last annual compliance visit was conducted on September 1, 2023. The Lead Teacher, Caroline Snuggs was present and assisted me during the visit. Children were observed participating in free play outside on their designated playgrounds and in their classrooms. The last sanitation inspection was completed November 13, 2023 with a “Superior” classification. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted. I observed the following violations. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Classroom A13 did not documentation of arrival and departures times for the children. 10A NCAC 09 .0302(d)(4) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and delivery procedures were not posted in any of the classrooms. .1003(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill report was not completed or posted. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There an outlets in rooms A12 and A13 that were not covered. In room A11 there was a power strip that had open outlets. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol that was not locked storage. .2820(b) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. There were alaminator in classroom A11 and A13 that was accessible to the children. .0604(e) The violation(s) must be corrected immediately, and a letter must be sent to me no later than Febuary 15, 2023 stating how each item was corrected and how you plan to maintain compliance with the requirement. Please e-mail the letter to me at mona.ndiaye@dhhs.nc.gov . You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Consultation Laminators must not be accessible to the children. Cleaners and disinfectants must be in locked storage. During today’s visit the fire drill report was not posted or completed, Ms. Snuggs printed out a copy of the form during today’s visit along with the procedures for arrival and departure form. RESOURCES The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. If you have questions or concerns, I can be reached at 336-580-5417 or at mona.ndiaye@dhhs.nc.gov . If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 2/5/2024 Number Present: 40 Completed Date: 2/5/2024 Age: From 3 To 5 Total Minutes: 67 Time In: 09:43 AM Time Out: 10:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for applicable Child Care Requirements. The facility currently operates with a Five Star License that was issued on March 8. 2019. The last annual compliance visit was conducted on September 1, 2023. The Lead Teacher, Caroline Snuggs was present and assisted me during the visit. Children were observed participating in free play outside on their designated playgrounds and in their classrooms. The last sanitation inspection was completed November 13, 2023 with a “Superior” classification. During today’s visit, a partial assessment of applicable Child Care Requirements was conducted. I observed the following violations. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Classroom A13 did not documentation of arrival and departures times for the children. 10A NCAC 09 .0302(d)(4) 802 Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and delivery procedures were not posted in any of the classrooms. .1003(b) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The fire drill report was not completed or posted. .0604(t); .0302(d)(5) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. There an outlets in rooms A12 and A13 that were not covered. In room A11 there was a power strip that had open outlets. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a can of Lysol that was not locked storage. .2820(b) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. There were alaminator in classroom A11 and A13 that was accessible to the children. .0604(e) The violation(s) must be corrected immediately, and a letter must be sent to me no later than Febuary 15, 2023 stating how each item was corrected and how you plan to maintain compliance with the requirement. Please e-mail the letter to me at mona.ndiaye@dhhs.nc.gov . You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Consultation Laminators must not be accessible to the children. Cleaners and disinfectants must be in locked storage. During today’s visit the fire drill report was not posted or completed, Ms. Snuggs printed out a copy of the form during today’s visit along with the procedures for arrival and departure form. RESOURCES The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. If you have questions or concerns, I can be reached at 336-580-5417 or at mona.ndiaye@dhhs.nc.gov . If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 9/1/2023 Number Present: 41 Completed Date: 9/1/2023 Age: From 3 To 4 Total Minutes: 65 Time In: 09:15 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor for child care requirements applicable to a child care center. The teachers were present and assisted me during today’s visit. I completed a walk-through of the facility, attendance was documented, and observations were made. The children were observed playing freely inside and outside on their designated playground. There are three NC Pre-K classrooms located in Southmont Elementary School. The last annual compliance visit was conducted September 12, 2022. The center is operating under a Five Star License that was issued March 8, 2019. The last sanitation inspection was conducted March 1, 2023 the center received a Approved rating. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space A13 and A12 did not have sign in/out times documented. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space A11, there was a paper cutter sitting on a counter with reach of children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space A13, there were two outlets uncovered. 10A NCAC 09 .0604(c) The above violation must be corrected immediately, and a letter must be sent to me no later than September 11, 2023 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by September 11, 2023 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Consultation RESOURCES For information about current rule changes, visit the Division’s website at and look under the “SERVICES” tab for “DCDEE Moodle”. From the Moodle home screen go to “My Courses”; click on “Intro to Child Care Rules”; scroll down to “Child Care Rule Changes Effective February 2021” and then click on the module. If you complete the module, you will receive On-going Training credit. The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 9/1/2023 Number Present: 41 Completed Date: 9/1/2023 Age: From 3 To 4 Total Minutes: 65 Time In: 09:15 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor for child care requirements applicable to a child care center. The teachers were present and assisted me during today’s visit. I completed a walk-through of the facility, attendance was documented, and observations were made. The children were observed playing freely inside and outside on their designated playground. There are three NC Pre-K classrooms located in Southmont Elementary School. The last annual compliance visit was conducted September 12, 2022. The center is operating under a Five Star License that was issued March 8, 2019. The last sanitation inspection was conducted March 1, 2023 the center received a Approved rating. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space A13 and A12 did not have sign in/out times documented. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space A11, there was a paper cutter sitting on a counter with reach of children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space A13, there were two outlets uncovered. 10A NCAC 09 .0604(c) The above violation must be corrected immediately, and a letter must be sent to me no later than September 11, 2023 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by September 11, 2023 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Consultation RESOURCES For information about current rule changes, visit the Division’s website at and look under the “SERVICES” tab for “DCDEE Moodle”. From the Moodle home screen go to “My Courses”; click on “Intro to Child Care Rules”; scroll down to “Child Care Rule Changes Effective February 2021” and then click on the module. If you complete the module, you will receive On-going Training credit. The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: SOUTHMONT SMART START Facility ID: 76000288 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 9/1/2023 Number Present: 41 Completed Date: 9/1/2023 Age: From 3 To 4 Total Minutes: 65 Time In: 09:15 AM Time Out: 10:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor for child care requirements applicable to a child care center. The teachers were present and assisted me during today’s visit. I completed a walk-through of the facility, attendance was documented, and observations were made. The children were observed playing freely inside and outside on their designated playground. There are three NC Pre-K classrooms located in Southmont Elementary School. The last annual compliance visit was conducted September 12, 2022. The center is operating under a Five Star License that was issued March 8, 2019. The last sanitation inspection was conducted March 1, 2023 the center received a Approved rating. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space A13 and A12 did not have sign in/out times documented. 10A NCAC 09 .0302(d)(4) 807 A safe indoor and outdoor environment was not provided for the children. In space A11, there was a paper cutter sitting on a counter with reach of children. 10A NCAC 09 .0601(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space A13, there were two outlets uncovered. 10A NCAC 09 .0604(c) The above violation must be corrected immediately, and a letter must be sent to me no later than September 11, 2023 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by September 11, 2023 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Consultation RESOURCES For information about current rule changes, visit the Division’s website at and look under the “SERVICES” tab for “DCDEE Moodle”. From the Moodle home screen go to “My Courses”; click on “Intro to Child Care Rules”; scroll down to “Child Care Rule Changes Effective February 2021” and then click on the module. If you complete the module, you will receive On-going Training credit. The Health and Safety Trainings are now being offered on the DCDEE Moodle format as well. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care. Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times