Shepherd'S WAY DAY School

10A NCAC 09 .0604 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 112 Completed Date: 6/23/2026 Age: From 0 To 11 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced Today an unannounced annual compliance with rated license assessment visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/13/25 Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 4/2/26 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A partial assessment of applicable childcare rules was conducted today. Staff files were not monitored today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer medication forms were not on file for an Epi-pen or Neosporin for a child in SA1. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. The form was only signed and dated by the parent for a child in room 3c. No other information was completed on the form. 10A NCAC 09 .0803(4)(6-9) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A dead bush with sharp limbs and a section of a tree that was dead were in the play area. Both had sharp limbs that may injure a child. These were located on the large preschool playground. The fencing on the lower section of the gate on this playground was bent and protruding. This gate is closest to the building. 10A NCAC 09 .0604(p) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Copies of the action plan for a child in SA1 were not on file in the transportation notebook. 10A NCAC 09 .1003(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for a child in room SA1 was not dated. The plan was not signed or dated for a child in room 3A. .0801(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 7/7/26. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION I will conduct a follow-up visit to monitor staff files. We discussed the new staff training worksheet today. Please email the updated, completed worksheets once you complete them. Rated License Assessment: You have chosen pathway one. You stated you plan to request assessment in the fall. I will need your application and request forms by 9/1/26. I left copies of the Rated License Request for Assessment and Application for Rated License Assessment with you today. All lead teachers must complete the self-study review and use the forms on the NCRLAP website. You stated staff are in the process of completing their self-study. All self-studies should be turned in to you so you can complete the verification form. All staff must be registered into the WORKS system and have all education submitted and evaluated for their positions. If staff have old letters from the original education verification process and have completed any type of coursework, they should resubmit their official transcripts for re-evaluation. We reviewed the family and community engagement standards today. For five stars, you will choose four additional items from the three categories. We discussed creating a QRIS notebook and how to best document progress on these items. We reviewed the facility and staff continuous quality improvement plans today. Items 1-4 should be completed at the time of the completion of the rated license. I will monitor for recorded progress on the goals during monitoring visits. If goals are completed staff should begin a new form with new goals. They will always be working on goals. TECHNICAL ASSISTANCE: All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. An over-the-counter medication, such as Benadryl, may be stored unlocked if the parent provides a written statement from the child’s doctor that the medication is for emergency use. This letter must be stored with the action plan. A copy of a child’s action plan must be with the child’s emergency information if transported. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. School-age children cannot use tablets, phones or other devices during summer care. We discussed how to record attendance on field trips. Staff will use a head count sheet located on our website under Provider Documents and Forms. Children are accounted for at arrival, departure, and every thirty minutes while on the trip. This must be on paper and not in Bright Wheel. If you plan to conduct an outreach assessment, you will need to contact NCRLAP immediately to schedule this window. If you do complete this, please email me your scores once received and we will review. I can complete a technical assistance visit in August to walk-through classrooms prior to your assessment. Children who are in pull-ups or training pants/underwear may be checked/changed while standing. IF a child is wearing a diaper, they must be laid down on a mat or changing table to be changed. If a mat is used on the floor, the floor and mat must be disinfected between uses. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 112 Completed Date: 6/23/2026 Age: From 0 To 11 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced Today an unannounced annual compliance with rated license assessment visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/13/25 Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 4/2/26 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A partial assessment of applicable childcare rules was conducted today. Staff files were not monitored today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer medication forms were not on file for an Epi-pen or Neosporin for a child in SA1. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. The form was only signed and dated by the parent for a child in room 3c. No other information was completed on the form. 10A NCAC 09 .0803(4)(6-9) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A dead bush with sharp limbs and a section of a tree that was dead were in the play area. Both had sharp limbs that may injure a child. These were located on the large preschool playground. The fencing on the lower section of the gate on this playground was bent and protruding. This gate is closest to the building. 10A NCAC 09 .0604(p) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Copies of the action plan for a child in SA1 were not on file in the transportation notebook. 10A NCAC 09 .1003(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for a child in room SA1 was not dated. The plan was not signed or dated for a child in room 3A. .0801(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 7/7/26. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION I will conduct a follow-up visit to monitor staff files. We discussed the new staff training worksheet today. Please email the updated, completed worksheets once you complete them. Rated License Assessment: You have chosen pathway one. You stated you plan to request assessment in the fall. I will need your application and request forms by 9/1/26. I left copies of the Rated License Request for Assessment and Application for Rated License Assessment with you today. All lead teachers must complete the self-study review and use the forms on the NCRLAP website. You stated staff are in the process of completing their self-study. All self-studies should be turned in to you so you can complete the verification form. All staff must be registered into the WORKS system and have all education submitted and evaluated for their positions. If staff have old letters from the original education verification process and have completed any type of coursework, they should resubmit their official transcripts for re-evaluation. We reviewed the family and community engagement standards today. For five stars, you will choose four additional items from the three categories. We discussed creating a QRIS notebook and how to best document progress on these items. We reviewed the facility and staff continuous quality improvement plans today. Items 1-4 should be completed at the time of the completion of the rated license. I will monitor for recorded progress on the goals during monitoring visits. If goals are completed staff should begin a new form with new goals. They will always be working on goals. TECHNICAL ASSISTANCE: All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. An over-the-counter medication, such as Benadryl, may be stored unlocked if the parent provides a written statement from the child’s doctor that the medication is for emergency use. This letter must be stored with the action plan. A copy of a child’s action plan must be with the child’s emergency information if transported. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. School-age children cannot use tablets, phones or other devices during summer care. We discussed how to record attendance on field trips. Staff will use a head count sheet located on our website under Provider Documents and Forms. Children are accounted for at arrival, departure, and every thirty minutes while on the trip. This must be on paper and not in Bright Wheel. If you plan to conduct an outreach assessment, you will need to contact NCRLAP immediately to schedule this window. If you do complete this, please email me your scores once received and we will review. I can complete a technical assistance visit in August to walk-through classrooms prior to your assessment. Children who are in pull-ups or training pants/underwear may be checked/changed while standing. IF a child is wearing a diaper, they must be laid down on a mat or changing table to be changed. If a mat is used on the floor, the floor and mat must be disinfected between uses. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 6/23/2026 Number Present: 112 Completed Date: 6/23/2026 Age: From 0 To 11 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced Today an unannounced annual compliance with rated license assessment visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/13/25 Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 4/2/26 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A partial assessment of applicable childcare rules was conducted today. Staff files were not monitored today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Permission to administer medication forms were not on file for an Epi-pen or Neosporin for a child in SA1. 10A NCAC 09 .0803(1)(a & b) 847 Parent's medication authorization did not include required information. The form was only signed and dated by the parent for a child in room 3c. No other information was completed on the form. 10A NCAC 09 .0803(4)(6-9) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. A dead bush with sharp limbs and a section of a tree that was dead were in the play area. Both had sharp limbs that may injure a child. These were located on the large preschool playground. The fencing on the lower section of the gate on this playground was bent and protruding. This gate is closest to the building. 10A NCAC 09 .0604(p) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Copies of the action plan for a child in SA1 were not on file in the transportation notebook. 10A NCAC 09 .1003(d) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The action plan for a child in room SA1 was not dated. The plan was not signed or dated for a child in room 3A. .0801(b) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 7/7/26. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION I will conduct a follow-up visit to monitor staff files. We discussed the new staff training worksheet today. Please email the updated, completed worksheets once you complete them. Rated License Assessment: You have chosen pathway one. You stated you plan to request assessment in the fall. I will need your application and request forms by 9/1/26. I left copies of the Rated License Request for Assessment and Application for Rated License Assessment with you today. All lead teachers must complete the self-study review and use the forms on the NCRLAP website. You stated staff are in the process of completing their self-study. All self-studies should be turned in to you so you can complete the verification form. All staff must be registered into the WORKS system and have all education submitted and evaluated for their positions. If staff have old letters from the original education verification process and have completed any type of coursework, they should resubmit their official transcripts for re-evaluation. We reviewed the family and community engagement standards today. For five stars, you will choose four additional items from the three categories. We discussed creating a QRIS notebook and how to best document progress on these items. We reviewed the facility and staff continuous quality improvement plans today. Items 1-4 should be completed at the time of the completion of the rated license. I will monitor for recorded progress on the goals during monitoring visits. If goals are completed staff should begin a new form with new goals. They will always be working on goals. TECHNICAL ASSISTANCE: All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. An over-the-counter medication, such as Benadryl, may be stored unlocked if the parent provides a written statement from the child’s doctor that the medication is for emergency use. This letter must be stored with the action plan. A copy of a child’s action plan must be with the child’s emergency information if transported. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. School-age children cannot use tablets, phones or other devices during summer care. We discussed how to record attendance on field trips. Staff will use a head count sheet located on our website under Provider Documents and Forms. Children are accounted for at arrival, departure, and every thirty minutes while on the trip. This must be on paper and not in Bright Wheel. If you plan to conduct an outreach assessment, you will need to contact NCRLAP immediately to schedule this window. If you do complete this, please email me your scores once received and we will review. I can complete a technical assistance visit in August to walk-through classrooms prior to your assessment. Children who are in pull-ups or training pants/underwear may be checked/changed while standing. IF a child is wearing a diaper, they must be laid down on a mat or changing table to be changed. If a mat is used on the floor, the floor and mat must be disinfected between uses. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: 1225-118L Visit Date: 12/17/2025 Number Present: 89 Completed Date: 12/17/2025 Age: From 0 To 5 Total Minutes: 105 Time In: 01:50 PM Time Out: 03:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate allegations of violations of childcare requirements that were received by the Division of Child Development and Early Education on 12/15/25. Upon arrival I met with Michelle Delk, center director, and I explained the purpose of my visit. Allegation: There are allegations of violations of childcare requirements. Ms. Delk and I walked down to the two preschool rooms (A & B). I spoke with the teacher in each room and asked if either was aware of a child using the rest room and going into the adjoining rooms. These two rooms share a bathroom. Neither teacher was aware of this situation occurring. I spoke with each of the afternoon staff members. One staff member working in PK-B stated a child went to the bathroom. She stated she noticed the child had been gone a few minutes and went to check in on her. She found the child had walked through the bathroom and was playing in PK-B. The staff member had nine children in care at the time. I reviewed the camera footage from PK-A and PK-B on the afternoon of Friday, December 12, 2025. At 4:50 pm, the child is observed entering the bathroom from PK-B. She is immediately observed opening the bathroom door leading into PK-A. She begins to play with toys. At 4:53 pm, the teacher in PK-B walks into the bathroom to check on the child. She is observed walking into classroom PK-A and retrieving the child. The total time was approximately three minutes. Ms. Delk and discussed an issue found by one of the staff members in PK-B with an electrical outlet. On December 2, the staff member pulled a lamp plug out of an outlet in the room and noticed one of the prongs was black and the corresponding outlet opening was black as well. This was immediately reported to Ms. Delk. It has been reported to maintenance, and the outlet has been made inaccessible for use until repaired. I completed an assisted walk-through of all the classrooms. Staff/child ratio was in compliance. Children were observed resting. I asked Ms. Delk about how classrooms combine in the afternoons as children depart. She stated that the maximum number of children a staff member has in the classrooms for four and five-year old children is thirteen when combined. The center operates with enhanced staff/child ratios, and this is in compliance with those requirements. She stated that staff are only allowed to leave when staff/child ratios appropriate for that age group permit them to do so. Conclusion: Based upon the information received during the interviews and observations, a violation of childcare requirements was substantiated. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On December 12, 2025, at approximately 4:50pm, a four-year old child walked to another classroom through an adjoining bathroom. No staff or children were present in the adjoining classroom. The child was alone for approximately three minutes before the staff member came through the bathroom into the classroom and took her back to the other room. .1801(a)(1-5) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 12/31/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. Technical Assistance: We reviewed the childcare rules regarding supervision of children. Staff must be able to see or hear children at all times. They must also know the location of each child and what activities the child is doing at all times. The rule reviewed is listed below for reference. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov or my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: MONA NDIAYE Operation Type: Center Case Number: 1225-012L Visit Date: 12/11/2025 Number Present: 0 Completed Date: 12/11/2025 Age: From 0 To 0 Total Minutes: 25 Time In: 01:30 PM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. The facility currently holds a Five-Star Rated License. The most recent Annual Compliance Visit was completed October 13, 2025. Summary of Investigation Upon arrival at the facility, I was greeted by the Assistant Director, who remained present and cooperative throughout the visit. The purpose of the visit was explained. The report alleged concerns safe outdoor environment. A walkthrough of the outdoor area was conducted. There was a large hole in the back fence of the NC Pre-K playground. There is a concrete patio at the entrance to the playground, there is a structure over the patio, the ceiling over the patio has started caving in, in two areas. The Assistant Director stated she was not sure how the hole got in the fence. She stated a request was made to the maintenance company about the ceiling and fence. As a temporary repair she used zip ties to close the hole in the fence. Findings Based on observations, the allegations are substantiated. A partial assessment of child care requirements was completed during the visit. Two violations of child care requirements were cited during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There is a concrete patio at the entrance to the playground, there is a structure over the patio, the ceiling over the patio has started caving in, in two areas. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a large hole in the back fence of the playground used by the preschoolers. GS 110-91(6); .0605((i) The above violation must be corrected immediately, and a letter must be sent to me no later than December 26, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by December 26, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your cooperation today. If you have questions, please contact me at 336-580-5417 or by e-mail at mona.ndiaye@dhhs.nc.gov. You can also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: MONA NDIAYE Operation Type: Center Case Number: 1225-012L Visit Date: 12/11/2025 Number Present: 0 Completed Date: 12/11/2025 Age: From 0 To 0 Total Minutes: 25 Time In: 01:30 PM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit was to investigate a report alleging violations of child care requirements. The facility currently holds a Five-Star Rated License. The most recent Annual Compliance Visit was completed October 13, 2025. Summary of Investigation Upon arrival at the facility, I was greeted by the Assistant Director, who remained present and cooperative throughout the visit. The purpose of the visit was explained. The report alleged concerns safe outdoor environment. A walkthrough of the outdoor area was conducted. There was a large hole in the back fence of the NC Pre-K playground. There is a concrete patio at the entrance to the playground, there is a structure over the patio, the ceiling over the patio has started caving in, in two areas. The Assistant Director stated she was not sure how the hole got in the fence. She stated a request was made to the maintenance company about the ceiling and fence. As a temporary repair she used zip ties to close the hole in the fence. Findings Based on observations, the allegations are substantiated. A partial assessment of child care requirements was completed during the visit. Two violations of child care requirements were cited during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. There is a concrete patio at the entrance to the playground, there is a structure over the patio, the ceiling over the patio has started caving in, in two areas. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. There is a large hole in the back fence of the playground used by the preschoolers. GS 110-91(6); .0605((i) The above violation must be corrected immediately, and a letter must be sent to me no later than December 26, 2025 stating how each item was corrected and a plan to maintain compliance with the requirement. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by December 26, 2025 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Thank you for your cooperation today. If you have questions, please contact me at 336-580-5417 or by e-mail at mona.ndiaye@dhhs.nc.gov. You can also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 10/13/2025 Number Present: 84 Completed Date: 10/13/2025 Age: From 0 To 8 Total Minutes: 405 Time In: 10:00 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/31/24. Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 8/28/25 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, eating lunch, resting, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A full assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The current inspection was received 8/11/25. The previous inspection was 7/18/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. A nail was protruding from the border on the playground for preschool children. There were sharp branches at head height posing a hazard on the same playground. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bag of Miracle Grow potting soil was in an unlocked cabinet in room TodB. It was accessible to children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An inspection was not completed for September 2025. .0605(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A laminator was used by a staff member in room TodB while children were in the room. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The letter for K. Hasty expired 5/15/25 and the new letter was dated 9/11/25 G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Training was not completed for K. Miller and K. Cameron. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. K. Hasty was short five hours, E. Harris was short two hours, and K. Varlack was short twenty hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The required training was not completed within two weeks for A. Johnson. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An evaluation was not on file for any staff member. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child in SA1, one child in room 2B, and one child in room PSB did not have a medical action plan on file. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The form for one child in room 2B was expired. An additional child in room 2B did not have the required permission form for an inhaler. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for B. Beane and A. Johnson was received after ninety days. .1102(g) 1902 The professional development plan was not reviewed annual staff member. A plan was not on file for ten staff members. .1104 You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/27/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION Today we discussed the Pathways to Stars and completed the pathway decision form. You chose Pathway one. At your next annual compliance visit, we will review the forms and plan to request your rated license assessment. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ECERS3 assessment scale. These will introduce you to the updated assessment scale and provide tips for completing the new scale. You may reach out to NCRLAP ton conduct a practice assessment. There may be a period of time you must wait to complete the actual assessment. You will need to inquire about this. We discussed the annual review of the center’s Emergency Preparedness Plan. The website is https://rmp.nc.gov. You may contact Amia Eaton at 919-814-6365. Once you call for assistance, explain that you are the director and you are trying to access the center’s EPR plan. You will explain that you do not have the NCID the plan was created under and need to locate the plan. If you do have a previously created plan, have them switch the plan to your updated personal NCID. Staff member L. Walters was out of work from 8/12/25-10/7/25. She must complete all the health and safety training requirements and ongoing training requirements including CPR/FA by 11/25/25. If assistant director L. McLaughlin works in a classroom, she will need to complete the health and safety trainings. Staff member L. Payne cannot work in the infant room after 10/15/25 unless she has received ITS/SIDS training. The DCDEE incident report must be completed for any type of accident or injury. This includes insect bites, human bites, scratches, bumps, falls, etc. Only injuries requiring additional medical care must be sent to me within seven days. A fire inspection must be completed within 365 days of the previous inspection. It is best practice to contact your fire inspector at least thirty days prior to the expiration date to ensure you are scheduled. All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. We discussed the use of tires on the playground. Holes must be drilled in the sides of the tires to allow rainwater to drain. Staff must be sure to check the inside of the tires daily for spiders, snakes, and wasps. We reviewed the requirements for art supplies used by children under the age of three. Google eyes, pom-poms, and stickers can pose as a choking hazard. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov or Kaye Adkins, my supervisor at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 10/13/2025 Number Present: 84 Completed Date: 10/13/2025 Age: From 0 To 8 Total Minutes: 405 Time In: 10:00 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/31/24. Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 8/28/25 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, eating lunch, resting, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A full assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The current inspection was received 8/11/25. The previous inspection was 7/18/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. A nail was protruding from the border on the playground for preschool children. There were sharp branches at head height posing a hazard on the same playground. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bag of Miracle Grow potting soil was in an unlocked cabinet in room TodB. It was accessible to children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An inspection was not completed for September 2025. .0605(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A laminator was used by a staff member in room TodB while children were in the room. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The letter for K. Hasty expired 5/15/25 and the new letter was dated 9/11/25 G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Training was not completed for K. Miller and K. Cameron. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. K. Hasty was short five hours, E. Harris was short two hours, and K. Varlack was short twenty hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The required training was not completed within two weeks for A. Johnson. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An evaluation was not on file for any staff member. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child in SA1, one child in room 2B, and one child in room PSB did not have a medical action plan on file. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The form for one child in room 2B was expired. An additional child in room 2B did not have the required permission form for an inhaler. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for B. Beane and A. Johnson was received after ninety days. .1102(g) 1902 The professional development plan was not reviewed annual staff member. A plan was not on file for ten staff members. .1104 You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/27/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION Today we discussed the Pathways to Stars and completed the pathway decision form. You chose Pathway one. At your next annual compliance visit, we will review the forms and plan to request your rated license assessment. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ECERS3 assessment scale. These will introduce you to the updated assessment scale and provide tips for completing the new scale. You may reach out to NCRLAP ton conduct a practice assessment. There may be a period of time you must wait to complete the actual assessment. You will need to inquire about this. We discussed the annual review of the center’s Emergency Preparedness Plan. The website is https://rmp.nc.gov. You may contact Amia Eaton at 919-814-6365. Once you call for assistance, explain that you are the director and you are trying to access the center’s EPR plan. You will explain that you do not have the NCID the plan was created under and need to locate the plan. If you do have a previously created plan, have them switch the plan to your updated personal NCID. Staff member L. Walters was out of work from 8/12/25-10/7/25. She must complete all the health and safety training requirements and ongoing training requirements including CPR/FA by 11/25/25. If assistant director L. McLaughlin works in a classroom, she will need to complete the health and safety trainings. Staff member L. Payne cannot work in the infant room after 10/15/25 unless she has received ITS/SIDS training. The DCDEE incident report must be completed for any type of accident or injury. This includes insect bites, human bites, scratches, bumps, falls, etc. Only injuries requiring additional medical care must be sent to me within seven days. A fire inspection must be completed within 365 days of the previous inspection. It is best practice to contact your fire inspector at least thirty days prior to the expiration date to ensure you are scheduled. All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. We discussed the use of tires on the playground. Holes must be drilled in the sides of the tires to allow rainwater to drain. Staff must be sure to check the inside of the tires daily for spiders, snakes, and wasps. We reviewed the requirements for art supplies used by children under the age of three. Google eyes, pom-poms, and stickers can pose as a choking hazard. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov or Kaye Adkins, my supervisor at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 10/13/2025 Number Present: 84 Completed Date: 10/13/2025 Age: From 0 To 8 Total Minutes: 405 Time In: 10:00 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/31/24. Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 8/28/25 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, eating lunch, resting, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A full assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The current inspection was received 8/11/25. The previous inspection was 7/18/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. A nail was protruding from the border on the playground for preschool children. There were sharp branches at head height posing a hazard on the same playground. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bag of Miracle Grow potting soil was in an unlocked cabinet in room TodB. It was accessible to children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An inspection was not completed for September 2025. .0605(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A laminator was used by a staff member in room TodB while children were in the room. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The letter for K. Hasty expired 5/15/25 and the new letter was dated 9/11/25 G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Training was not completed for K. Miller and K. Cameron. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. K. Hasty was short five hours, E. Harris was short two hours, and K. Varlack was short twenty hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The required training was not completed within two weeks for A. Johnson. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An evaluation was not on file for any staff member. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child in SA1, one child in room 2B, and one child in room PSB did not have a medical action plan on file. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The form for one child in room 2B was expired. An additional child in room 2B did not have the required permission form for an inhaler. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for B. Beane and A. Johnson was received after ninety days. .1102(g) 1902 The professional development plan was not reviewed annual staff member. A plan was not on file for ten staff members. .1104 You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/27/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION Today we discussed the Pathways to Stars and completed the pathway decision form. You chose Pathway one. At your next annual compliance visit, we will review the forms and plan to request your rated license assessment. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ECERS3 assessment scale. These will introduce you to the updated assessment scale and provide tips for completing the new scale. You may reach out to NCRLAP ton conduct a practice assessment. There may be a period of time you must wait to complete the actual assessment. You will need to inquire about this. We discussed the annual review of the center’s Emergency Preparedness Plan. The website is https://rmp.nc.gov. You may contact Amia Eaton at 919-814-6365. Once you call for assistance, explain that you are the director and you are trying to access the center’s EPR plan. You will explain that you do not have the NCID the plan was created under and need to locate the plan. If you do have a previously created plan, have them switch the plan to your updated personal NCID. Staff member L. Walters was out of work from 8/12/25-10/7/25. She must complete all the health and safety training requirements and ongoing training requirements including CPR/FA by 11/25/25. If assistant director L. McLaughlin works in a classroom, she will need to complete the health and safety trainings. Staff member L. Payne cannot work in the infant room after 10/15/25 unless she has received ITS/SIDS training. The DCDEE incident report must be completed for any type of accident or injury. This includes insect bites, human bites, scratches, bumps, falls, etc. Only injuries requiring additional medical care must be sent to me within seven days. A fire inspection must be completed within 365 days of the previous inspection. It is best practice to contact your fire inspector at least thirty days prior to the expiration date to ensure you are scheduled. All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. We discussed the use of tires on the playground. Holes must be drilled in the sides of the tires to allow rainwater to drain. Staff must be sure to check the inside of the tires daily for spiders, snakes, and wasps. We reviewed the requirements for art supplies used by children under the age of three. Google eyes, pom-poms, and stickers can pose as a choking hazard. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov or Kaye Adkins, my supervisor at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 10/13/2025 Number Present: 84 Completed Date: 10/13/2025 Age: From 0 To 8 Total Minutes: 405 Time In: 10:00 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the childcare requirements monitored today, and a copy was left with you. The last annual compliance visit was conducted 10/31/24. Currently this program operates with a five (5) Star License, issued 4/16/18. The facility earned seven (7) points in staff education, six (6) points in program standards, and one (1) quality point for programmatic options met. The center director, Michelle Delk, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 8/28/25 with a ‘Superior’ classification and 14 demerits. The last fire inspection was conducted on 8/11/25. Children were observed playing in activity areas, playing outside, eating lunch, resting, and routine care activities. The center uses two large passenger vans (EBT 6384 & HJE 6047) to transport children. Both were on site and monitored today. A full assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The current inspection was received 8/11/25. The previous inspection was 7/18/24. 10A NCAC 09 .0304(a) 721 All equipment and furnishings were not in good repair. A nail was protruding from the border on the playground for preschool children. There were sharp branches at head height posing a hazard on the same playground. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bag of Miracle Grow potting soil was in an unlocked cabinet in room TodB. It was accessible to children. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An inspection was not completed for September 2025. .0605(q) 898 All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A laminator was used by a staff member in room TodB while children were in the room. .0604(e) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The letter for K. Hasty expired 5/15/25 and the new letter was dated 9/11/25 G.S. 110-90.2(b) & .2703(n)&(o) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Training was not completed for K. Miller and K. Cameron. .1101(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. K. Hasty was short five hours, E. Harris was short two hours, and K. Varlack was short twenty hours. .1103(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. The required training was not completed within two weeks for A. Johnson. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An evaluation was not on file for any staff member. 10A NCAC 09 .0514(f) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child in SA1, one child in room 2B, and one child in room PSB did not have a medical action plan on file. .0802(c) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The form for one child in room 2B was expired. An additional child in room 2B did not have the required permission form for an inhaler. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for B. Beane and A. Johnson was received after ninety days. .1102(g) 1902 The professional development plan was not reviewed annual staff member. A plan was not on file for ten staff members. .1104 You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Delk. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before 10/27/25. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. CONSULTATION Today we discussed the Pathways to Stars and completed the pathway decision form. You chose Pathway one. At your next annual compliance visit, we will review the forms and plan to request your rated license assessment. The NCRLAP website, https://ncrlap.org, has trainings geared towards the new ECERS3 assessment scale. These will introduce you to the updated assessment scale and provide tips for completing the new scale. You may reach out to NCRLAP ton conduct a practice assessment. There may be a period of time you must wait to complete the actual assessment. You will need to inquire about this. We discussed the annual review of the center’s Emergency Preparedness Plan. The website is https://rmp.nc.gov. You may contact Amia Eaton at 919-814-6365. Once you call for assistance, explain that you are the director and you are trying to access the center’s EPR plan. You will explain that you do not have the NCID the plan was created under and need to locate the plan. If you do have a previously created plan, have them switch the plan to your updated personal NCID. Staff member L. Walters was out of work from 8/12/25-10/7/25. She must complete all the health and safety training requirements and ongoing training requirements including CPR/FA by 11/25/25. If assistant director L. McLaughlin works in a classroom, she will need to complete the health and safety trainings. Staff member L. Payne cannot work in the infant room after 10/15/25 unless she has received ITS/SIDS training. The DCDEE incident report must be completed for any type of accident or injury. This includes insect bites, human bites, scratches, bumps, falls, etc. Only injuries requiring additional medical care must be sent to me within seven days. A fire inspection must be completed within 365 days of the previous inspection. It is best practice to contact your fire inspector at least thirty days prior to the expiration date to ensure you are scheduled. All medications listed on a medical action plan must be located in the child’s classroom. Over-the-counter medications must be stored in a locked box and stored with the emergency medication which is unlocked. The location of the medication must be clearly labeled in the classroom. A copy of the action plan and a medication administration permission form for each medication must accompany the medication. It is best practice to attach a photo of the child to the action plan. We discussed the use of tires on the playground. Holes must be drilled in the sides of the tires to allow rainwater to drain. Staff must be sure to check the inside of the tires daily for spiders, snakes, and wasps. We reviewed the requirements for art supplies used by children under the age of three. Google eyes, pom-poms, and stickers can pose as a choking hazard. We reviewed the use of screen time. Staff must be sure the item watched meets a development goal, is only watched for thirty minutes per day per child, and each child’s time is recorded on a screen time log. Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab * QRIS Updates If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov or Kaye Adkins, my supervisor at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 97 Completed Date: 5/22/2025 Age: From 0 To 10 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Michelle Delk, Director. Your program currently operates with a Five Star license effective April 16, 2018. The program’s compliance history was 88% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in their outside learning environment, free play, and group time. No new staff were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded May 4, 2025. A fire drill was recorded April 24, 2025. A shelter in place drill for the facility was recorded March 11, 2025. The most recent fire inspection was on July 18, 2024. I observed a sanitation inspection was last conducted on May 21, 2025, earning a Superior classification. You stated that you do provide transportation in the afternoon for seventeen (17) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two vehicles today. I observed a 2018 Ford Transit, HJE-6047 and a 2016 Ford Transit, EBT-6384. These vehicles were clean, in good repair, and had working seatbelts. There was adequate tire tread and was current on inspection and insurance. Your next inspection date on vehicle HJE-6047 is due October 31, 2025, and EBT-6384 is due on August 31, 2025. The insurance is valid through September 5, 2025. The following violations were cited during today’s visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A child in TodA did not have a permission authorization form completed for two medications. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. There were two tubes of Orajel Baby Cooling Swabs that were not in the box. The tubes stated to retain box for instructions. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. Expiration dates for the medications were missing in a majority of the classrooms. Some permission forms did not specify the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Children that are transported did not have updated permission to transport forms. .1003(i)(j) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send Mona documentation verifying compliance on or before June 5, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to mona.ndiaye@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Review all medication dropped off by parents prior to placing medications in the classroom. • Permission to transport forms must be updated yearly and kept on the vehicles. You can keep a copy of the form in your office but they have to be on the vehicle as well. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. Thank you for your cooperation during today’s visit. If you need assistance, Mona can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach our supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 97 Completed Date: 5/22/2025 Age: From 0 To 10 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Michelle Delk, Director. Your program currently operates with a Five Star license effective April 16, 2018. The program’s compliance history was 88% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in their outside learning environment, free play, and group time. No new staff were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded May 4, 2025. A fire drill was recorded April 24, 2025. A shelter in place drill for the facility was recorded March 11, 2025. The most recent fire inspection was on July 18, 2024. I observed a sanitation inspection was last conducted on May 21, 2025, earning a Superior classification. You stated that you do provide transportation in the afternoon for seventeen (17) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two vehicles today. I observed a 2018 Ford Transit, HJE-6047 and a 2016 Ford Transit, EBT-6384. These vehicles were clean, in good repair, and had working seatbelts. There was adequate tire tread and was current on inspection and insurance. Your next inspection date on vehicle HJE-6047 is due October 31, 2025, and EBT-6384 is due on August 31, 2025. The insurance is valid through September 5, 2025. The following violations were cited during today’s visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A child in TodA did not have a permission authorization form completed for two medications. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. There were two tubes of Orajel Baby Cooling Swabs that were not in the box. The tubes stated to retain box for instructions. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. Expiration dates for the medications were missing in a majority of the classrooms. Some permission forms did not specify the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Children that are transported did not have updated permission to transport forms. .1003(i)(j) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send Mona documentation verifying compliance on or before June 5, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to mona.ndiaye@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Review all medication dropped off by parents prior to placing medications in the classroom. • Permission to transport forms must be updated yearly and kept on the vehicles. You can keep a copy of the form in your office but they have to be on the vehicle as well. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. Thank you for your cooperation during today’s visit. If you need assistance, Mona can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach our supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/22/2025 Number Present: 97 Completed Date: 5/22/2025 Age: From 0 To 10 Total Minutes: 220 Time In: 09:35 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Michelle Delk, Director. Your program currently operates with a Five Star license effective April 16, 2018. The program’s compliance history was 88% prior to today’s visit. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in their outside learning environment, free play, and group time. No new staff were reported at this program. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded May 4, 2025. A fire drill was recorded April 24, 2025. A shelter in place drill for the facility was recorded March 11, 2025. The most recent fire inspection was on July 18, 2024. I observed a sanitation inspection was last conducted on May 21, 2025, earning a Superior classification. You stated that you do provide transportation in the afternoon for seventeen (17) children. During today’s visit, I monitored emergency information, permission to transport forms for all children being transported, and the bus log. I observed first aid kits and fire extinguishers on the vehicle. I monitored two vehicles today. I observed a 2018 Ford Transit, HJE-6047 and a 2016 Ford Transit, EBT-6384. These vehicles were clean, in good repair, and had working seatbelts. There was adequate tire tread and was current on inspection and insurance. Your next inspection date on vehicle HJE-6047 is due October 31, 2025, and EBT-6384 is due on August 31, 2025. The insurance is valid through September 5, 2025. The following violations were cited during today’s visit: Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A child in TodA did not have a permission authorization form completed for two medications. 10A NCAC 09 .0803(1)(a & b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. There were two tubes of Orajel Baby Cooling Swabs that were not in the box. The tubes stated to retain box for instructions. 10A NCAC 09 .0803(4) 847 Parent's medication authorization did not include required information. Expiration dates for the medications were missing in a majority of the classrooms. Some permission forms did not specify the amount to be applied. 10A NCAC 09 .0803(4)(6-9) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Children that are transported did not have updated permission to transport forms. .1003(i)(j) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send Mona documentation verifying compliance on or before June 5, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to mona.ndiaye@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Review all medication dropped off by parents prior to placing medications in the classroom. • Permission to transport forms must be updated yearly and kept on the vehicles. You can keep a copy of the form in your office but they have to be on the vehicle as well. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. Thank you for your cooperation during today’s visit. If you need assistance, Mona can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach our supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 10/31/2024 Number Present: 89 Completed Date: 10/31/2024 Age: From 0 To 5 Total Minutes: 255 Time In: 10:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for child care requirements applicable to a child care center during an unannounced annual compliance visit. Upon my arrival I was greeted by the Administrator, Michelle Delk, she assisted me during today’s visit. I completed a walk-through of the classroom spaces, attendance was documented, and observations were made. The infants were observed having free play on the floor and interacting with the teachers. The older children were observed participating in free play outside on their playgrounds. Some children were observed eating lunch which consisted of peas, carrots, chicken, rice and milk. The last annual compliance visit was conducted November 14, 2023. The center is operating five star license that was issued April 16, 2018. The license was earned with 6 points in program standards, 7 points in education and 1 quality point. Permit restrictions were in compliance. The last sanitation inspection was conducted August 29, 2024 the center received a Superior rating. Fire drills and playground inspections were monitored. The last fire inspection was conducted July 18, 2024. All the required documents were posted. All new staff files and 10 children’s files were monitored. Transportation was monitored. Your compliance history is 93%, this may change following today’s visit. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On the playground for toddlers, there was foam mat pieces inside of unlocked cabinet. .0604(q) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Several school age children did not have pictures with the emergency information kept on the vans. 10A NCAC 09 .1003(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff did not receive the policy before caring for childr4en. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff did not have documentation of completion within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff did not complete the trainings every 5 years. .1103(b) The above violations must be corrected immediately, and a letter must be sent to me no later than November 14, 2024 stating how each item was corrected and a plan to maintain compliance with the requirement. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation and your plan to keep each item in compliance. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by November 14, 2024 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the violations have not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Plan at least one fire drill close to the beginning or ending of rest time. Have all classrooms organize the medication authorization forms to ensure all instructions are being followed as given by parents. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: SHEPHERD'S WAY DAY SCHOOL Facility ID: 76000278 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 6/24/2024 Number Present: 94 Completed Date: 6/24/2024 Age: From 0 To 10 Total Minutes: 160 Time In: 09:30 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for applicable child care requirements. The facility currently operates with a Five Star License that was issued on April 16, 2018 . The last annual compliance visit was conducted on November 14, 2023. The Directors were present and assisted me during the visit. Children were observed participating in free play inside their classrooms and outside on their designated playgrounds. The last sanitation inspection was completed May 31, 2024 with a “Approved” classification. The last fire inspection was conducted July 19, 2023. Three new staff files were monitored. During today’s visit, a partial assessment of applicable child care requirements was conducted. I observed the following violations. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Medication was observed in an unlocked floor level cabinet with the key in the lock in the classroom for infants. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. There was an Abuterol inhaler in the classroom for school age children and Nystatin cream in the classroom toddlers that did not have a prescription label or instructions from a health care professional. .0803(2)(a) 847 Parent's medication authorization did not include required information. Several medication authorizations were not complete. 10A NCAC 09 .0803(4)(6-9) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The two teachers working in the classroom for infants did not have current ITS SIDS training. .1102(f) The violation(s) must be corrected immediately, and a letter must be sent to me no later than July 11, 2024 stating how each item was corrected and how you plan to maintain compliance with the requirement. Please e-mail the letter to me at mona.ndiaye@dhhs.nc.gov . You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance Medication parental authorizations were either not complete, missing or outdated. Medication were not labeled with the child’s name. Medication was observed in an unlocked floor level cabinet with the key in the lock in the classroom for infants. Ensure you are using the correct medication forms. All prescription medication must have a prescription label. Medication must be given back to the parents or thrown away if the child is no longer enrolled. Go to each classroom and review the medication forms for all medications. There is a form for topical medication and a form for prescription medications. There is also a medical action plan form for chronic medical conditions. Visit the DCDEE website to get the forms. Consultation The Director and I spoke about the Rated License Process and the prep year Environment Rating Scale assessment. If you are interested in having a prep year ERS conducted please email me to request the paperwork by June 28, 2024. Rated License Please be reminded your facility is in cohort one. Your prep year starts July 1, 2023. Your assessment year will begin July 1, 2024 and end June 30, 2025. If you have any questions please contact me. Resources The Division of Child Development has announced their plan to resume the Star Rated License process. Facilities have been divided into 3 Cohorts. Each cohort will have a preparation year and an assessment year. Your facility is in Cohort 1. Your preparation year began July 1, 2023 and will end on June 30, 2024. Your assessment year begins July 1, 2024. The preparation year is an opportunity to focus on your Star Rated License and consider strategies to help maintain or increase your star rating. It could be helpful to consider areas where refresher information might be helpful. These ideas can then be incorporated into ongoing training and/or professional development plans as you prepare for your assessment year when the regular star rated license reassessment process is required. Some preparation year ideas to consider are: 1. Review your previous ECERS-R and ITERS-R assessments. 2. Look for assessment related resources at www.ncrlap.org 3. Seek out webinars and/or in-person trainings related to topics of interest. 4. Start a self-study process to become more familiar with the ERS or priority areas relevant to your program 5. Schedule staff meetings to discuss topics related to the Environment Rating Scales 6. Support and encourage staff during a self-study process. Connect them with resources at ncrlap.org 7. Ensure all staff’s education is current in WORKS by having them log in to access their information at https://dcdee.works.nc.gov/ RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . If you have questions or concerns, I can be reached at 336-580-5417 or at mona.ndiaye@dhhs.nc.gov . You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times