Connie H. Redding Head Start

10A NCAC 09 .0604 · Violation

Name of Operation: CONNIE H. REDDING HEAD START Facility ID: 76000141 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 79 Completed Date: 11/19/2025 Age: From 2 To 5 Total Minutes: 200 Time In: 09:10 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Shanika Alston, Site Administrator. Your program currently operates with a Five Star license. Restrictions include Daytime care only: No children in diapers; Meets enhanced ratios; Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on November 17, 2025, and Randolph Community Services was listed as current and active. The program’s compliance history was 88% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during group time, outside play, and free play. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on December 13, 2024. A sanitation inspection was completed on October 14, 2025, with a Superior classification. The last fire inspection was conducted on January 28, 2025. Program records and required postings were monitored. A fire drill was conducted on October 20, 2025. A lockdown drill was documented on November 12, 2025. An outdoor inspection was documented on November 13, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces ! and 6 activity plans were not posted for the current week. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2 and 4 there were a power strip that did not have an outlet cover. 10A NCAC 09 .0604(c) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations cited were corrected during the visit. A compliance letter is not required. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I reviewed 5 new and 2 existing staff files. Y. Mora must complete CPR/First Aid and Recognizing and Responding to the Suspicions of Child Maltreatment by 1/6/26. Health and Safety is due by 10/6/26. T. Friday must complete Health and Safety training by 10/22/26. Please place their CPR/First Aid on your staff and training worksheet. N. McKenzie must complete Health and Safety training by 8/11/26. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. Please visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. I provided you with copies of the necessary paperwork to complete Pathway 3 for your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CONNIE H. REDDING HEAD START Facility ID: 76000141 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 79 Completed Date: 11/19/2025 Age: From 2 To 5 Total Minutes: 200 Time In: 09:10 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Shanika Alston, Site Administrator. Your program currently operates with a Five Star license. Restrictions include Daytime care only: No children in diapers; Meets enhanced ratios; Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on November 17, 2025, and Randolph Community Services was listed as current and active. The program’s compliance history was 88% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during group time, outside play, and free play. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on December 13, 2024. A sanitation inspection was completed on October 14, 2025, with a Superior classification. The last fire inspection was conducted on January 28, 2025. Program records and required postings were monitored. A fire drill was conducted on October 20, 2025. A lockdown drill was documented on November 12, 2025. An outdoor inspection was documented on November 13, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces ! and 6 activity plans were not posted for the current week. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2 and 4 there were a power strip that did not have an outlet cover. 10A NCAC 09 .0604(c) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations cited were corrected during the visit. A compliance letter is not required. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I reviewed 5 new and 2 existing staff files. Y. Mora must complete CPR/First Aid and Recognizing and Responding to the Suspicions of Child Maltreatment by 1/6/26. Health and Safety is due by 10/6/26. T. Friday must complete Health and Safety training by 10/22/26. Please place their CPR/First Aid on your staff and training worksheet. N. McKenzie must complete Health and Safety training by 8/11/26. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. Please visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. I provided you with copies of the necessary paperwork to complete Pathway 3 for your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CONNIE H. REDDING HEAD START Facility ID: 76000141 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 79 Completed Date: 11/19/2025 Age: From 2 To 5 Total Minutes: 200 Time In: 09:10 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Shanika Alston, Site Administrator. Your program currently operates with a Five Star license. Restrictions include Daytime care only: No children in diapers; Meets enhanced ratios; Meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on November 17, 2025, and Randolph Community Services was listed as current and active. The program’s compliance history was 88% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during group time, outside play, and free play. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on December 13, 2024. A sanitation inspection was completed on October 14, 2025, with a Superior classification. The last fire inspection was conducted on January 28, 2025. Program records and required postings were monitored. A fire drill was conducted on October 20, 2025. A lockdown drill was documented on November 12, 2025. An outdoor inspection was documented on November 13, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Spaces ! and 6 activity plans were not posted for the current week. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2 and 4 there were a power strip that did not have an outlet cover. 10A NCAC 09 .0604(c) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations cited were corrected during the visit. A compliance letter is not required. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I reviewed 5 new and 2 existing staff files. Y. Mora must complete CPR/First Aid and Recognizing and Responding to the Suspicions of Child Maltreatment by 1/6/26. Health and Safety is due by 10/6/26. T. Friday must complete Health and Safety training by 10/22/26. Please place their CPR/First Aid on your staff and training worksheet. N. McKenzie must complete Health and Safety training by 8/11/26. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. Please visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. I provided you with copies of the necessary paperwork to complete Pathway 3 for your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CONNIE H. REDDING HEAD START Facility ID: 76000141 Consultant: MONA NDIAYE Operation Type: Center Case Number: Visit Date: 12/13/2024 Number Present: 67 Completed Date: 12/13/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for child care requirements applicable to a child care center during an unannounced annual compliance visit. Upon my arrival I was greeted by the Administrator, Susan Moore, she assisted me during today’s visit. I completed a walk-through of the classroom spaces, attendance was documented, and observations were made. The children were observed participating in free play in their classrooms and outside on their designated playgrounds. The last annual compliance visit was conducted December 19, 2023. The center is operating five star license that was issued October 10, 2024. The license was earned with 6 points in program standards, 7 points in education and 1 quality point permit restrictions were in compliance The last sanitation inspection was conducted November 21, 2024 the center received a Superior rating. Fire drills and playground inspections were monitored. The last fire inspection was conducted February 27, 2024. Four new staff files were monitored, and 10 children’s files were monitored. Your compliance history is 95%, this may change following today’s visit. During today’s visit, a full assessment of applicable Child Care Requirements was conducted. The following violations were observed during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space 3, the posted activity plan had November dates. GS 110-91(12); .0508(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff required to have 20 hrs of training annually,only completed 11 hrs. .1103(a) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One monitored child's file did not have a medical report on file. (see childrens record form) GS 110-91(1);.0302(d)(2); .0304(g) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Several children's files that were monitored did not have this notification on file. .0604(j) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have a signed acknowledgement on file. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 8/27/2024 did not completed the training. .1102(g) The above violations must be corrected immediately, and a letter must be sent to me no later than December 27, 2024 stating how each item was corrected and a plan to maintain compliance with the requirement. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation and your plan to keep each item in compliance. My email address is mona.ndiaye@dhhs.nc.gov. If I do not receive your letter by December 27, 2024 and/or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the violations have not been corrected or addressed. You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/ , on the home page under the ‘Services’ tab. Technical Assistance The staff and training worksheets were submitted, however some of the dates were incorrect, please correct the dates and add the training hours for each staff. Training hours are counted using the staff hire dates. Use the training log on the DCDEE website to keep track of the trainings. I reviewed the staff and training worksheets and information for some of the requirements of the form with the Director. Send the updated staff and training worksheets to me by 12/25/2024. I discussed the requirements for a schedule and activity plan for wrap care. I explained that all the requirements are the same and afternoon monitoring visit can take place during wrap care. RESOURCES The Health and Safety Trainings are offered on the DCDEE Moodle format. On the Division’s website look under the “SERVICES” tab for “DCDEE Moodle”. These trainings are free, and participants will receive training certificates when completed. Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu/ . Thank you for your cooperation during today’s visit. If you need assistance, I can be reached at mona.ndiaye@dhhs.nc.gov or by phone at 336-580-5417. You can also reach my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov or 336-580-2527 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times