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Home › NC › Albemarle › Love-N-Care II
1302 Mountain Creek Road, Albemarle NC 28001 · License #84000270 · Center · Child Care Center
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10A NCAC 09 .0304 · Violation
Name of Operation: LOVE-N-CARE II Facility ID: 84000270 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 46 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility has a five-star license and the compliance history percentage prior to this visit was 95%. Upon arrival, I was greeted by Ms. Tuesday Sullivan, administrator. I shared the reason for the visit and Ms. Sullivan assisted me with today’s visit. The following were monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. The NC PreK site monitoring tool was reviewed during today's visit. The designee monitored the one (1) NC Prek classroom on 10/31/25. An onsite visit was made on 1-8-26 by the NC PreK contracting agency. I observed children engaged in table activity, outdoor play time on the playground and the individual needs of the infants were being met by the teachers. Medication is currently administered at this facility. The storage of the emergency medication was monitored. The last sanitation inspection was on 11/13/25 with zero (0) demerits and a superior classification. The last fire inspection was conducted on 2/10/26. There were seven (7) new staff members hired since the facility’s last AC visit on 9/5/25. I monitored the personnel and medical files for the new staff members. A staff and training worksheet was completed by the childcare consultant. The violations cited during the visit were discussed with Ms. Sullivan and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility's fire inspection was not submitted to the DCDEE within one week of receipt. The fire inspection was completed on 2/10/26. 10A NCAC 09 .0304(a) 415 A current schedule was not posted for each group of children for reference. In space 1a, a current activity plan was not posted. GS 110-91(12);.0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1b, a brown stain was on a ceiling tile and a metal ceiling cover needs to be cleaned. 15A NCAC 18A .2825(a) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email before or by March 24, 2026. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reviewed the QRIS Modernization system with Ms. Sullivan with emphasis on the pathways. A QRIS conversation form was given to Ms. Sullivan summarizing what I discussed with her regarding pathway options and requirements. • During today’s visit, I provided two (2) NC Foundations of Early Learning and Development books for Ms. Sullivan to share with staff and use as a resource for planning age appropriate activities for the children enrolled. • During today’s visit, I reminded Ms. Sullivan that fire inspections must be submitted to the DCDEE (sent to the childcare consultant) within one week of completion. • During the visit, I shared with Ms. Sullivan that the initial emergency information form should be kept in the file for new staff for the first year even if an updated emergency information form is completed. • During the visit, I discussed the medical file requirement with Ms. Sullivan and that the medical file must be maintained separately from the personnel file. Please see rule .0701 (d) on page 23 of the NC Childcare Rules. • During today’s visit, Ms. Sullivan had questions about the NC Pre-K administrator position. I shared contact information for a policy consultant and reviewed the NC PreK Plan with her. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: LOVE-N-CARE II Facility ID: 84000270 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 46 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility has a five-star license and the compliance history percentage prior to this visit was 95%. Upon arrival, I was greeted by Ms. Tuesday Sullivan, administrator. I shared the reason for the visit and Ms. Sullivan assisted me with today’s visit. The following were monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. The NC PreK site monitoring tool was reviewed during today's visit. The designee monitored the one (1) NC Prek classroom on 10/31/25. An onsite visit was made on 1-8-26 by the NC PreK contracting agency. I observed children engaged in table activity, outdoor play time on the playground and the individual needs of the infants were being met by the teachers. Medication is currently administered at this facility. The storage of the emergency medication was monitored. The last sanitation inspection was on 11/13/25 with zero (0) demerits and a superior classification. The last fire inspection was conducted on 2/10/26. There were seven (7) new staff members hired since the facility’s last AC visit on 9/5/25. I monitored the personnel and medical files for the new staff members. A staff and training worksheet was completed by the childcare consultant. The violations cited during the visit were discussed with Ms. Sullivan and documented in the visit summary. The following violations were observed during the visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility's fire inspection was not submitted to the DCDEE within one week of receipt. The fire inspection was completed on 2/10/26. 10A NCAC 09 .0304(a) 415 A current schedule was not posted for each group of children for reference. In space 1a, a current activity plan was not posted. GS 110-91(12);.0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space 1b, a brown stain was on a ceiling tile and a metal ceiling cover needs to be cleaned. 15A NCAC 18A .2825(a) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email before or by March 24, 2026. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reviewed the QRIS Modernization system with Ms. Sullivan with emphasis on the pathways. A QRIS conversation form was given to Ms. Sullivan summarizing what I discussed with her regarding pathway options and requirements. • During today’s visit, I provided two (2) NC Foundations of Early Learning and Development books for Ms. Sullivan to share with staff and use as a resource for planning age appropriate activities for the children enrolled. • During today’s visit, I reminded Ms. Sullivan that fire inspections must be submitted to the DCDEE (sent to the childcare consultant) within one week of completion. • During the visit, I shared with Ms. Sullivan that the initial emergency information form should be kept in the file for new staff for the first year even if an updated emergency information form is completed. • During the visit, I discussed the medical file requirement with Ms. Sullivan and that the medical file must be maintained separately from the personnel file. Please see rule .0701 (d) on page 23 of the NC Childcare Rules. • During today’s visit, Ms. Sullivan had questions about the NC Pre-K administrator position. I shared contact information for a policy consultant and reviewed the NC PreK Plan with her. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: LOVE-N-CARE II Facility ID: 84000270 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 9/5/2025 Number Present: 36 Completed Date: 9/5/2025 Age: From 0 To 4 Total Minutes: 190 Time In: 09:00 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. This facility’s last annual compliance visit was on September 12, 2024. The compliance history percentage for the 18-month period is 95%. The facility currently holds a five-star license. Upon arrival, I was greeted by Ms. Tuesday Sullivan, administrator. I shared the reason for the visit. Ms. Sullivan assisted me with today’s visit. The Secretary of State’s website was monitored and Love-n-Care of Albemarle, Inc. is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in outdoor play time, story time and the individual needs of the infants were being met by the teachers. Two (2) staff files and Seven (7) children’s files were monitored during the visit for compliance with NC Childcare Rules. Three (3) of the 7 files were for children enrolled in the NC Pre-K program. There was one (1) new staff member hired since the facility’s last RU visit on 3/26/25. The child care consultant made notes on the staff and training worksheets and initialed where notes were made on the documents completed by the administrator. The Emergency Preparedness and Response Plan was reviewed and was last updated by the administrator in 2017. Medication is currently administered at this facility. The parent authorization forms were monitored and the storage was monitored for the diaper creams. Transportation is provided at this facility. The interior and exterior of two (2) buses were monitored during the visit. The registrations were valid through 9/30/26 and 8/31/26. The insurance coverage provided by West Bend is valid from 5/11/25-5/11/26. The last sanitation inspection was conducted on 4/8/25 with three (3) demerits and a superior classification. The last fire inspection was conducted on 2/11/25. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Sullivan and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. In space 1b, the cots were stored with sheets attached and blankets that were touching the cot stored above. 15A NCAC 18A .2821(a) 721 All equipment and furnishings were not in good repair. Tricycles on the preschool playground had broken handles with peeling paint. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Standing water was observed in the toy kitchen on the preschool playground. 15A NCAC 18A .2832(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not updated annually. .0607(e) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, before or by September 19, 2025. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I discussed the new QRIS system and Pathways to the stars with Ms. Sullivan. I also shared that I would return after October for a TA visit to meet one-on-one to discuss the pathway chosen by the facility owner and/or administrator and share required documents. • During the visit, I shared with Ms. Sullivan that an updated summary of the law is available and showed her how to access it on the DCDEE website. She printed the updated version and posted it on the parent information board. • During the visit, I discussed the requirements for the EPR Plan that it must be updated on the template online. Please see rule reference .0607 on pages 20-21 of the NC Child Care Rules for detailed information. • During the visit, I discussed with Ms. Sullivan proper cot storage when sheets are left on the cot. • During the visit, I discussed with Ms. Sullivan that incident reports should be logged as soon as they are completed. Please see rule .0802 (g) on page 30 of the NC Child Care Rules. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: LOVE-N-CARE II Facility ID: 84000270 Consultant: LEIGH BROOME Operation Type: Center Case Number: 0924-236A Visit Date: 9/20/2024 Number Present: 34 Completed Date: 9/20/2024 Age: From 0 To 4 Total Minutes: 75 Time In: 10:25 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Tuesday Sullivan, administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Sullivan. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 903 Corporal punishment was used. On September 9, 2024, a staff member admitted popping a one-year-old child on the buttocks while on the playground. GS 110-91(10); .1803(a) 907 Discipline was related to food, rest or toileting. On September 9, 2024, a staff member admitted popping a child after the potty-training one year-old child urinated during outdoor play. .1803(a)(4-6) Violations must be corrected immediately. Within one week, September 27, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Leigh Broome, Investigations Consultant, Leigh.Broome@dhhs.nc.gov. You may contact me at Leigh Broome, Investigations Consultant, 704-594-0146, leigh.broome@dhhs.nc.gov or Veronica Grant, South Central Investigations Team Supervisor, veronica.grant@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: LOVE-N-CARE II Facility ID: 84000270 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 35 Completed Date: 9/12/2024 Age: From 0 To 4 Total Minutes: 195 Time In: 09:05 AM Time Out: 12:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on September 13, 2023. The compliance history percentage for the 18-month period is 93%. The facility currently holds a five-star license. Upon arrival, I was greeted by Ms. Tuesday Sullivan, administrator. I shared the reason for the visit. Ms. Sullivan assisted me with today’s visit. The Secretary of State’s website was monitored and Love-n-Care of Albemarle, Inc. is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in outdoor play time on the playground, choice activities, transitioning to outdoor play time and the individual needs of the infants and young toddlers were being met by the teacher. Two (2) staff files and six (6) children’s files were monitored during the visit for compliance with NC Childcare Rules. There was one (1) new staff member. I made note of updates on the staff and training worksheet provided and initialed where I noted updates. NC Pre-K students’ files were monitored as part of the six (6) files reviewed. The Emergency Preparedness and Response Plan was reviewed during today’s visit and last updated by the administrator on 7/26/17. The last staff review of the EPR plan was on 7/25/24. Medication is currently administered at this facility. The storage of the medication (diaper creams), the medication and permission to administer forms were monitored and found to be in compliance with NC Child Care Rules. Transportation is provided at this facility. The exterior and interior of the vehicle (lic # LAW-8128) were monitored. The insurance provided by Westbend is valid from 5/11/24-5/11/25. The registration for the vehicle expired on 5/31/25. The last sanitation inspection was conducted on 7/29/24 with six (6) demerits and a superior classification. The last fire inspection was conducted on 2/15/24. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violation observed during the visit was discussed with Ms. Sullivan and documented in the visit summary. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The outdoor equipment on the preschool playground is in need of a deep cleaning. G.S. 110-91(6); .0601(b) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by September 26, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I reminded Ms. Sullivan that the hold harmless status has been extended for child care facilities until the new QRIS is implemented per Senate Bill 425. • During the visit, I asked Ms. Sullivan regarding the status of the facility’s required water testing, including lead and asbestos. Ms. Sullivan shared that all testing has been completed. • During the visit, Ms. Sullivan asked about file retention. I referred her to rule .2318 on pages 88-92 of the NC Child Care Rules. • During the visit, I discussed with Ms. Sullivan to have staff keep glue guns out of the reach children even if they are just being charged and not in use or hot. • During the visit, administration asked about accessing the EPR template online to update electronically. Go to the DCDEE website and click on the Provider tab, hover over “provider resources”, hover over “emergency preparedness” and click on “EPR in Child Care”. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.