G.S. 110-91 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 2/12/2026 Number Present: 24 Completed Date: 2/12/2026 Age: From 1 To 5 Total Minutes: 125 Time In: 10:10 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this visit was to monitor applicable child care rules during a routine unannounced visit. This facility has a three-star license and the compliance history percentage prior to this visit was 97%. Upon arrival, I was greeted by Ms. Arnette Wall, owner/administrator. I shared the reason for the visit and Ms. Wall assisted me with today’s visit. The following were monitored during this visit: supervision, staff/child ratio, safety, adequate/approved space, program records, new staff records, license posted, permit restrictions, discipline and storage of hazardous products and medications. I observed children engaged in choice activities, outdoor play time on the playgrounds. Medication is currently administered at this facility. The storage of the emergency medication was monitored. The last sanitation inspection was on 11/5/25 with zero (0) demerits and a superior classification. The last fire inspection was conducted on 7/22/25. There were zero (0) new staff members hired since the facility’s last AC visit on 7/10/25. The violation cited during the visit was discussed with Ms. Wall and documented in the visit summary. The following violation was observed during the visit: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The sink in the preschool bathroom has a broken seal from the wall and the air vent cover in the school age bathroom is rusted. G.S. 110-91(6); .0601(b) All violations documented above must be corrected immediately. A letter needs to be sent to me stating how each violation was corrected and how compliance will be maintained in the future. Please include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email before or by February 26, 2026. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Technical Assistance/Resources: • During the visit, I discussed with Ms. Wall the QRIS Modernization system. A QRIS conversation form was provided during the visit. • During the visit, Ms. Wall asked for information regarding moving classrooms around for different age groups. I recommended that she contact her environment health specialist regarding room setup for young toddlers that will be served in a former school age space-considering changing tables, sinks, etc. I also shared that a licensed classroom may have to be remeasured. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have any questions or need further assistance, please contact me at 980-867-8005 or via email at Stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0713 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 7/23/2024 Number Present: 31 Completed Date: 7/23/2024 Age: From 1 To 12 Total Minutes: 150 Time In: 10:35 AM Time Out: 01:05 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on July 27, 2023. The compliance history percentage for the 18 month period is 89%. The facility currently holds a three-star license. Upon arrival, I was greeted by Ms. Latoya Baldwin, Lead teacher/floater. I shared the reason for the visit. Ms. Baldwin assisted me with today’s visit. The Secretary of State’s website was monitored and Eagles Academy Incorporated is current and active. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in story time, outdoor play time on the playground, arrival from field trip and handwashing procedures. During today’s visit, a child fifteen years of age was in attendance with the school age group. There is no violation of NC Child Care rules in regards to this child’s attendance. Three (3) staff files and four (4) children’s files were monitored during the visit for compliance with NC Childcare Rules. Two (2) of the three staff files were for new staff members. I made note of updates on the staff and training worksheet provided and initialed where I noted updates. The Emergency Medical Care Plan was reviewed during today’s visit. The plan was last updated on 10/26/20. Medication is currently not administered at this facility. Transportation is provided at this facility. The interior and exterior of the van, LIC # VAP-2774 was monitored along with the emergency information with children’s photos, first aid kit and fire extinguisher. The registration is valid through 7/31/25 and the insurance is valid from 10/2/23 to 10/2/24. The last sanitation inspection was conducted on 3/11/24 with zero (0) demerits and a superior classification. The last fire inspection was conducted on 8/1/23. A copy of the computer-generated visit summary and enrollment worksheet were provided during the visit along with a copy of the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Baldwin and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space #1, there were two (2) children 3 years of age in the group with children one and two years of age. 10A NCAC 09 .0713(a)(6) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 2b, a bottle of detergent, bottle of sanitizer and a staff member's purse were on a shelf accessible to children. .2820(b) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, C.M. did not have an updated emergency information form on file. The form expired on 1/18/24. .0701(a) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 6, 2024. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 Due to the nature of the violations cited, a follow up visit will occur in the near future. Technical Assistance/Resources: • During the visit, I reminded Ms. Baldwin that the hold harmless status has been extended for child care facilities per Senate Bill 425. • During the visit, I discussed with Ms. Baldwin the water testing requirements and encouraged her to complete the pre-enrollment process and obtain the water sample kits. • During the visit, I discussed with Ms. Baldwin rule .0713 (6) on page 26 regarding staff/child ratios. The rule states: except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; • During the visit, I reminded Ms. Baldwin that the facility’s approved fire inspection report needs to be emailed to me upon receipt within one week. • During the visit, I reminded Ms. Baldwin to review the email sent on 7/22/24 regarding recalls. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 30 Completed Date: 7/27/2023 Age: From 1 To 11 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on August 2, 2022. The compliance history percentage for the 18 month period is 94%. The facility currently holds a three-star license. The Secretary of State’s website was monitored and Eagles Academy Incorporated, Inc. is current and active. Upon arrival, I was greeted by Ms. Arnette Wall, owner/administrator. I shared the reason for the visit. Ms. Wall assisted me with today’s visit. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities, departure for a field trip and story read during circle time Three (3) staff files were monitored during the visit. Four (4) children’s files were monitored. Medication is not administered at this facility. Transportation is not provided at this facility. The transportation for today’s field trip was contracted out by the facility. The facility hopes to obtain their own van before the school year begins. I monitored the permission forms and emergency information forms for the children being transported. The last sanitation inspection was conducted on 4/24/23 with four (4) demerits and a superior classification. The last fire inspection was conducted on 8/2/22. A copy of the computer-generated visit summary was provided during the visit along with a copy of the enrollment/staff/child worksheet and the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wall and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Space #3 had 12 children present. The capacity for this space is 11 children. GS 110-91(6); .1401(f) 721 All equipment and furnishings were not in good repair. There was a tricycle with a broken part with jagged edges on the preschool playground. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2b, an outlet was uncovered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, S. T. did not have the required medical report on file. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, S.T. did not complete the required emergency information form. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member C.M. did not complete the required training within the first two weeks of employment. .1101(a)(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs of the children being transported were not included in the emergency information. 10A NCAC 09 .1003(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members, L.O., S.T. and C.M. did not complete the Shaken Baby policy review as required. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member, L.O. did not complete the training within the required timeframe. .1102(g) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 10, 2023. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 An annual compliance follow-up visit will be conducted in the near future to ensure compliance with space capacity requirements. Technical Assistance/Resources: • During the visit, I reminded Ms. Wall that her facility is part of cohort #3 and that her prep year begins on 7/1/25 and will run through 6/30/26. The reassessment year will be 7/1/26-6/30/27. The license for this facility will need to be renewed before February 25, 2027. • During the visit, I discussed the transportation requirements with Ms Wall. I recommended that she review the rules for transportation before the purchase of their van is complete. Please see NC Child Care Rules section .1000 Transportation Standards on pages 50-52. • During the visit, I reminded Ms. Wall that children enrolled in her facility cannot use the office steps to enter and exit space #3. This permit restriction includes the school age children as well. • During the visit, I reminded Ms. Wall that the fire inspection report will need to be emailed to me once completed and within 7 days. • During the visit, I reminded Ms. Wall to double check staff applications for application dates before placing in file. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 30 Completed Date: 7/27/2023 Age: From 1 To 11 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on August 2, 2022. The compliance history percentage for the 18 month period is 94%. The facility currently holds a three-star license. The Secretary of State’s website was monitored and Eagles Academy Incorporated, Inc. is current and active. Upon arrival, I was greeted by Ms. Arnette Wall, owner/administrator. I shared the reason for the visit. Ms. Wall assisted me with today’s visit. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities, departure for a field trip and story read during circle time Three (3) staff files were monitored during the visit. Four (4) children’s files were monitored. Medication is not administered at this facility. Transportation is not provided at this facility. The transportation for today’s field trip was contracted out by the facility. The facility hopes to obtain their own van before the school year begins. I monitored the permission forms and emergency information forms for the children being transported. The last sanitation inspection was conducted on 4/24/23 with four (4) demerits and a superior classification. The last fire inspection was conducted on 8/2/22. A copy of the computer-generated visit summary was provided during the visit along with a copy of the enrollment/staff/child worksheet and the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wall and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Space #3 had 12 children present. The capacity for this space is 11 children. GS 110-91(6); .1401(f) 721 All equipment and furnishings were not in good repair. There was a tricycle with a broken part with jagged edges on the preschool playground. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2b, an outlet was uncovered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, S. T. did not have the required medical report on file. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, S.T. did not complete the required emergency information form. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member C.M. did not complete the required training within the first two weeks of employment. .1101(a)(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs of the children being transported were not included in the emergency information. 10A NCAC 09 .1003(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members, L.O., S.T. and C.M. did not complete the Shaken Baby policy review as required. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member, L.O. did not complete the training within the required timeframe. .1102(g) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 10, 2023. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 An annual compliance follow-up visit will be conducted in the near future to ensure compliance with space capacity requirements. Technical Assistance/Resources: • During the visit, I reminded Ms. Wall that her facility is part of cohort #3 and that her prep year begins on 7/1/25 and will run through 6/30/26. The reassessment year will be 7/1/26-6/30/27. The license for this facility will need to be renewed before February 25, 2027. • During the visit, I discussed the transportation requirements with Ms Wall. I recommended that she review the rules for transportation before the purchase of their van is complete. Please see NC Child Care Rules section .1000 Transportation Standards on pages 50-52. • During the visit, I reminded Ms. Wall that children enrolled in her facility cannot use the office steps to enter and exit space #3. This permit restriction includes the school age children as well. • During the visit, I reminded Ms. Wall that the fire inspection report will need to be emailed to me once completed and within 7 days. • During the visit, I reminded Ms. Wall to double check staff applications for application dates before placing in file. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 30 Completed Date: 7/27/2023 Age: From 1 To 11 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on August 2, 2022. The compliance history percentage for the 18 month period is 94%. The facility currently holds a three-star license. The Secretary of State’s website was monitored and Eagles Academy Incorporated, Inc. is current and active. Upon arrival, I was greeted by Ms. Arnette Wall, owner/administrator. I shared the reason for the visit. Ms. Wall assisted me with today’s visit. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities, departure for a field trip and story read during circle time Three (3) staff files were monitored during the visit. Four (4) children’s files were monitored. Medication is not administered at this facility. Transportation is not provided at this facility. The transportation for today’s field trip was contracted out by the facility. The facility hopes to obtain their own van before the school year begins. I monitored the permission forms and emergency information forms for the children being transported. The last sanitation inspection was conducted on 4/24/23 with four (4) demerits and a superior classification. The last fire inspection was conducted on 8/2/22. A copy of the computer-generated visit summary was provided during the visit along with a copy of the enrollment/staff/child worksheet and the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wall and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Space #3 had 12 children present. The capacity for this space is 11 children. GS 110-91(6); .1401(f) 721 All equipment and furnishings were not in good repair. There was a tricycle with a broken part with jagged edges on the preschool playground. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2b, an outlet was uncovered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, S. T. did not have the required medical report on file. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, S.T. did not complete the required emergency information form. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member C.M. did not complete the required training within the first two weeks of employment. .1101(a)(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs of the children being transported were not included in the emergency information. 10A NCAC 09 .1003(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members, L.O., S.T. and C.M. did not complete the Shaken Baby policy review as required. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member, L.O. did not complete the training within the required timeframe. .1102(g) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 10, 2023. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 An annual compliance follow-up visit will be conducted in the near future to ensure compliance with space capacity requirements. Technical Assistance/Resources: • During the visit, I reminded Ms. Wall that her facility is part of cohort #3 and that her prep year begins on 7/1/25 and will run through 6/30/26. The reassessment year will be 7/1/26-6/30/27. The license for this facility will need to be renewed before February 25, 2027. • During the visit, I discussed the transportation requirements with Ms Wall. I recommended that she review the rules for transportation before the purchase of their van is complete. Please see NC Child Care Rules section .1000 Transportation Standards on pages 50-52. • During the visit, I reminded Ms. Wall that children enrolled in her facility cannot use the office steps to enter and exit space #3. This permit restriction includes the school age children as well. • During the visit, I reminded Ms. Wall that the fire inspection report will need to be emailed to me once completed and within 7 days. • During the visit, I reminded Ms. Wall to double check staff applications for application dates before placing in file. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 30 Completed Date: 7/27/2023 Age: From 1 To 11 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on August 2, 2022. The compliance history percentage for the 18 month period is 94%. The facility currently holds a three-star license. The Secretary of State’s website was monitored and Eagles Academy Incorporated, Inc. is current and active. Upon arrival, I was greeted by Ms. Arnette Wall, owner/administrator. I shared the reason for the visit. Ms. Wall assisted me with today’s visit. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities, departure for a field trip and story read during circle time Three (3) staff files were monitored during the visit. Four (4) children’s files were monitored. Medication is not administered at this facility. Transportation is not provided at this facility. The transportation for today’s field trip was contracted out by the facility. The facility hopes to obtain their own van before the school year begins. I monitored the permission forms and emergency information forms for the children being transported. The last sanitation inspection was conducted on 4/24/23 with four (4) demerits and a superior classification. The last fire inspection was conducted on 8/2/22. A copy of the computer-generated visit summary was provided during the visit along with a copy of the enrollment/staff/child worksheet and the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wall and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Space #3 had 12 children present. The capacity for this space is 11 children. GS 110-91(6); .1401(f) 721 All equipment and furnishings were not in good repair. There was a tricycle with a broken part with jagged edges on the preschool playground. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2b, an outlet was uncovered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, S. T. did not have the required medical report on file. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, S.T. did not complete the required emergency information form. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member C.M. did not complete the required training within the first two weeks of employment. .1101(a)(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs of the children being transported were not included in the emergency information. 10A NCAC 09 .1003(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members, L.O., S.T. and C.M. did not complete the Shaken Baby policy review as required. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member, L.O. did not complete the training within the required timeframe. .1102(g) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 10, 2023. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 An annual compliance follow-up visit will be conducted in the near future to ensure compliance with space capacity requirements. Technical Assistance/Resources: • During the visit, I reminded Ms. Wall that her facility is part of cohort #3 and that her prep year begins on 7/1/25 and will run through 6/30/26. The reassessment year will be 7/1/26-6/30/27. The license for this facility will need to be renewed before February 25, 2027. • During the visit, I discussed the transportation requirements with Ms Wall. I recommended that she review the rules for transportation before the purchase of their van is complete. Please see NC Child Care Rules section .1000 Transportation Standards on pages 50-52. • During the visit, I reminded Ms. Wall that children enrolled in her facility cannot use the office steps to enter and exit space #3. This permit restriction includes the school age children as well. • During the visit, I reminded Ms. Wall that the fire inspection report will need to be emailed to me once completed and within 7 days. • During the visit, I reminded Ms. Wall to double check staff applications for application dates before placing in file. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: EAGLES ACADEMY Facility ID: 84000286 Consultant: STEPHANIE PALMER Operation Type: Center Case Number: Visit Date: 7/27/2023 Number Present: 30 Completed Date: 7/27/2023 Age: From 1 To 11 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to conduct an annual compliance visit. The last annual compliance visit for this facility was conducted on August 2, 2022. The compliance history percentage for the 18 month period is 94%. The facility currently holds a three-star license. The Secretary of State’s website was monitored and Eagles Academy Incorporated, Inc. is current and active. Upon arrival, I was greeted by Ms. Arnette Wall, owner/administrator. I shared the reason for the visit. Ms. Wall assisted me with today’s visit. I used the “Annual Compliance Monitoring Checklist for Child Care Centers” as a monitoring tool during today’s visit. I observed postings, indoor and outdoor spaces, safety and program management. Observations: I observed the children engaged in choice activities, departure for a field trip and story read during circle time Three (3) staff files were monitored during the visit. Four (4) children’s files were monitored. Medication is not administered at this facility. Transportation is not provided at this facility. The transportation for today’s field trip was contracted out by the facility. The facility hopes to obtain their own van before the school year begins. I monitored the permission forms and emergency information forms for the children being transported. The last sanitation inspection was conducted on 4/24/23 with four (4) demerits and a superior classification. The last fire inspection was conducted on 8/2/22. A copy of the computer-generated visit summary was provided during the visit along with a copy of the enrollment/staff/child worksheet and the “AC Monitoring Checklist for Child Care Centers”. The violations observed during the visit were discussed with Ms. Wall and documented in the visit summary. The following violations were observed: Violation Number Comment Rule 201 A room was occupied by more children than the space allowed at 25-sq. ft. of floor space per child. Space #3 had 12 children present. The capacity for this space is 11 children. GS 110-91(6); .1401(f) 721 All equipment and furnishings were not in good repair. There was a tricycle with a broken part with jagged edges on the preschool playground. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2b, an outlet was uncovered. 10A NCAC 09 .0604(c) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff member, S. T. did not have the required medical report on file. 10A NCAC 09 .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member, S.T. did not complete the required emergency information form. .0701(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member C.M. did not complete the required training within the first two weeks of employment. .1101(a)(b) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs of the children being transported were not included in the emergency information. 10A NCAC 09 .1003(d) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members, L.O., S.T. and C.M. did not complete the Shaken Baby policy review as required. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member, L.O. did not complete the training within the required timeframe. .1102(g) All violations documented above must be corrected immediately. A letter of compliance will need to be sent to me stating how each violation was corrected. Include the violation number, statement of compliance, license ID and your signature in the letter. Your compliance letter must be received, via email, by August 10, 2023. If needed, send your letter to: Stephanie Palmer PO Box 481335 Charlotte, NC 28269 An annual compliance follow-up visit will be conducted in the near future to ensure compliance with space capacity requirements. Technical Assistance/Resources: • During the visit, I reminded Ms. Wall that her facility is part of cohort #3 and that her prep year begins on 7/1/25 and will run through 6/30/26. The reassessment year will be 7/1/26-6/30/27. The license for this facility will need to be renewed before February 25, 2027. • During the visit, I discussed the transportation requirements with Ms Wall. I recommended that she review the rules for transportation before the purchase of their van is complete. Please see NC Child Care Rules section .1000 Transportation Standards on pages 50-52. • During the visit, I reminded Ms. Wall that children enrolled in her facility cannot use the office steps to enter and exit space #3. This permit restriction includes the school age children as well. • During the visit, I reminded Ms. Wall that the fire inspection report will need to be emailed to me once completed and within 7 days. • During the visit, I reminded Ms. Wall to double check staff applications for application dates before placing in file. Please continue to visit DCDEE’s website at https://ncchildcare.ncdhhs.gov/ to get the latest updates. If you have questions or need further assistance, please contact me at 980-867-8005 or via email at stephanie.palmer@dhhs.nc.gov. Stephanie Palmer Child Care Consultant Regulatory Services Section/DHHS Division of Child Development and Early Education If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times