GS 110-91 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: 0925-042L Visit Date: 9/17/2025 Number Present: 31 Completed Date: 9/17/2025 Age: From 0 To 3 Total Minutes: 80 Time In: 04:25 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns that there are violations of child care requirements regarding staff/child ratios, nurture/care of children, discipline, sanitation requirements and staff qualifications. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. I observed the teachers interacting with the children on the playground and in the classrooms. I observed the children playing outside and participating in free play inside. Based on information provided, staff/child ratios are not followed after 4:30 p.m. During the visit, two staff, with sixteen children ages two and three years, were observed on the playground. One staff returned to the classroom to assist a parent, leaving one staff alone with sixteen children. The staff person returned to the playground approximately five minutes later. Based on observations, staff/child ratio requirements are substantiated. Based on the information provided regarding concerns staff are bouncing children and picking them up by their arms- five staff were interviewed individually and none of them recall staff mishandling children. Staff interaction was monitored and it was appropriate. Based on staff interviews and observations, this allegation was unsubstantiated. Based on information provided regarding discipline of children by pulling hair and yelling at children- five staff were interviewed individually and none of them recall inappropriate discipline of children. Staff interaction was monitored and was appropriate. Based on the above information the allegation was unsubstantiated. Based on information provided regarding not following proper cleaning procedures and lack of accessibility of cleaning supplies. Cleaning supplies were observed locked in individual cabinets in each classroom with a key for accessibility. The assistant director stated they contacted Crystal Roberts, Child Care Health Nurse regarding the hand, foot and mouth outbreak and staff followed her guidelines. Extra cleaning supplies are also available to staff in a locked closet in the hallway. Based on the above information the allegation was unsubstantiated. Based on information gathered regarding staff qualifications- two new staffs’ files were monitored today and staff are qualified. These are the only staff hired since the Annual Compliance completed on July 29, 2025 when staff files were monitored. Based on the above information the allegation was unsubstantiated. The following violation(s) were observed- Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Sixteen children, ages two and three years of age, were left with one staff person for approximately five minutes while the second staff person assisted a parent in the classroom. The staff did return to the playground. GS 110-91(7);.0713(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. A follow up visit is required due to the staff/child ratio violation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deborah Davis, Child Care Consultant 300 Sunset Drive, Robbins, NC 27325 deborah.w.davis@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance- A violation was documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. During the visit, we discussed that repeated violations of this nature during consecutive visits may lead to an administrative action against your license. A follow up visit will be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (910) 709-4222 or by e mail at Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: 0925-042L Visit Date: 9/17/2025 Number Present: 31 Completed Date: 9/17/2025 Age: From 0 To 3 Total Minutes: 80 Time In: 04:25 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: There are concerns that there are violations of child care requirements regarding staff/child ratios, nurture/care of children, discipline, sanitation requirements and staff qualifications. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. I observed the teachers interacting with the children on the playground and in the classrooms. I observed the children playing outside and participating in free play inside. Based on information provided, staff/child ratios are not followed after 4:30 p.m. During the visit, two staff, with sixteen children ages two and three years, were observed on the playground. One staff returned to the classroom to assist a parent, leaving one staff alone with sixteen children. The staff person returned to the playground approximately five minutes later. Based on observations, staff/child ratio requirements are substantiated. Based on the information provided regarding concerns staff are bouncing children and picking them up by their arms- five staff were interviewed individually and none of them recall staff mishandling children. Staff interaction was monitored and it was appropriate. Based on staff interviews and observations, this allegation was unsubstantiated. Based on information provided regarding discipline of children by pulling hair and yelling at children- five staff were interviewed individually and none of them recall inappropriate discipline of children. Staff interaction was monitored and was appropriate. Based on the above information the allegation was unsubstantiated. Based on information provided regarding not following proper cleaning procedures and lack of accessibility of cleaning supplies. Cleaning supplies were observed locked in individual cabinets in each classroom with a key for accessibility. The assistant director stated they contacted Crystal Roberts, Child Care Health Nurse regarding the hand, foot and mouth outbreak and staff followed her guidelines. Extra cleaning supplies are also available to staff in a locked closet in the hallway. Based on the above information the allegation was unsubstantiated. Based on information gathered regarding staff qualifications- two new staffs’ files were monitored today and staff are qualified. These are the only staff hired since the Annual Compliance completed on July 29, 2025 when staff files were monitored. Based on the above information the allegation was unsubstantiated. The following violation(s) were observed- Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Sixteen children, ages two and three years of age, were left with one staff person for approximately five minutes while the second staff person assisted a parent in the classroom. The staff did return to the playground. GS 110-91(7);.0713(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. A follow up visit is required due to the staff/child ratio violation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Deborah Davis, Child Care Consultant 300 Sunset Drive, Robbins, NC 27325 deborah.w.davis@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance- A violation was documented for failure to maintain compliance with staff/child ratio requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. During the visit, we discussed that repeated violations of this nature during consecutive visits may lead to an administrative action against your license. A follow up visit will be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at (910) 709-4222 or by e mail at Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: DEBORAH DAVIS Operation Type: Center Case Number: Visit Date: 7/29/2025 Number Present: 47 Completed Date: 7/29/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 09:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. Connie Morrison, Administrator, assisted me with the visit. Your program currently operates with a one-star license, issued February 9, 2025. Restrictions are age range 0 – 12 years of age, capacity of 104, daytime care only. The last fire inspection was completed June 6, 2025 and was approved for daytime care only. The last sanitation inspection was completed on August 30, 2024 and was given a superior rating. Each indoor and outdoor space was monitored. Children were observed playing outside, toileting, reading stories with staff, infants interacting with staff and having tummy time, eating lunch and napping. Lunch consisted of cheese quesadillas, peaches, corn and milk. There was one violation today and it was corrected during the visit. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A bottle of Children's Tylenol was found in an outside pocket of a diaper bag in the classroom for infants. The bottle was placed in locked storage during the visit. 15A NCAC 18A .2820(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The center's compliance history as of July 28, 2025 is 86%. Technical Assistance: I reminded staff to check diaper bags and book bags each morning for medications or anything hazardous to children. Tylenol was found in a diaper bag accessible to children. The classroom for infants was warm with a temperature of 71 degrees around 10:30 a.m. I reminded staff infants must go home once the temperature reaches 75 degrees. I suggested a wall thermometer be installed. Mrs. Morrison stated maintenance is in the process of repairing the AC unit. A temporary window unit is currently installed in the classroom for infants. Contact me at (910) 709-4222 or by e mail at Deborah.w.davis@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 12/17/2024 Number Present: 42 Completed Date: 12/17/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Administrator. All indoor and outdoor spaces used for child care were monitored during the visit. During the visit the children were observed playing outside, washing their hands before eating lunch, eating lunch, and napping. I observed one (1) staff correctly change a diaper. I observed an infant being held while bottle feeding. I observed teachers sitting on the floor interacting with infants and toddlers. I observed teachers adequately supervise the children. For lunch the children were served stew beef, mashed potatoes, peas, sliced bread and milk. The following were also monitored during the visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license; program records and; permit restrictions. One (1) new staff file was reviewed during the visit. The last sanitation inspection was conducted on August 30, 2024, with a classification of superior. The last approved fire inspection was conducted on June 16, 2024. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in classroom 3 was not current. GS 110-91(12); .0508(a) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by December 31, 2024, describing how and when the violation/s were corrected. You should email the compliance letter to leisa.benson@dhhs.nc.gov . If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by December 31, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 86%. Rated License Assessment: You are still in the process of getting all your staff’s education information processed by WORKS. This should be completed by January 2, 2025. If it is not completed by this date, I will have to process your star rated license using the education information in WORKS at that time. If you have any questions, you can contact WORKS at (919) 814-6350. I will contact you when I process your rated license application. Technical Assistance: CBC Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814 6401 and someone will assist you. One (1) violation was cited regarding activity plans. The follow technical assistance was provided: Activity plans are crucial in child care settings because they provide a structured framework for children's learning experiences, ensuring a balanced curriculum, appropriate developmental activities, and transparency for parents, while also allowing caregivers to effectively plan for individual needs and cater to different learning styles, ultimately promoting children's overall development and well-being. To ensure child care staff consistently submit up-to-date activity plans, you can implement strategies like: establishing clear deadlines and submission procedures, providing regular training on plan development, utilizing a digital platform for easy access and tracking, offering feedback on submitted plans, and incorporating plan review into staff meetings; while also fostering open communication and encouraging staff ownership of their lesson plans. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 12/17/2024 Number Present: 42 Completed Date: 12/17/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Administrator. All indoor and outdoor spaces used for child care were monitored during the visit. During the visit the children were observed playing outside, washing their hands before eating lunch, eating lunch, and napping. I observed one (1) staff correctly change a diaper. I observed an infant being held while bottle feeding. I observed teachers sitting on the floor interacting with infants and toddlers. I observed teachers adequately supervise the children. For lunch the children were served stew beef, mashed potatoes, peas, sliced bread and milk. The following were also monitored during the visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license; program records and; permit restrictions. One (1) new staff file was reviewed during the visit. The last sanitation inspection was conducted on August 30, 2024, with a classification of superior. The last approved fire inspection was conducted on June 16, 2024. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in classroom 3 was not current. GS 110-91(12); .0508(a) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by December 31, 2024, describing how and when the violation/s were corrected. You should email the compliance letter to leisa.benson@dhhs.nc.gov . If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by December 31, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 86%. Rated License Assessment: You are still in the process of getting all your staff’s education information processed by WORKS. This should be completed by January 2, 2025. If it is not completed by this date, I will have to process your star rated license using the education information in WORKS at that time. If you have any questions, you can contact WORKS at (919) 814-6350. I will contact you when I process your rated license application. Technical Assistance: CBC Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814 6401 and someone will assist you. One (1) violation was cited regarding activity plans. The follow technical assistance was provided: Activity plans are crucial in child care settings because they provide a structured framework for children's learning experiences, ensuring a balanced curriculum, appropriate developmental activities, and transparency for parents, while also allowing caregivers to effectively plan for individual needs and cater to different learning styles, ultimately promoting children's overall development and well-being. To ensure child care staff consistently submit up-to-date activity plans, you can implement strategies like: establishing clear deadlines and submission procedures, providing regular training on plan development, utilizing a digital platform for easy access and tracking, offering feedback on submitted plans, and incorporating plan review into staff meetings; while also fostering open communication and encouraging staff ownership of their lesson plans. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 12/17/2024 Number Present: 42 Completed Date: 12/17/2024 Age: From 0 To 5 Total Minutes: 150 Time In: 11:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the third temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Administrator. All indoor and outdoor spaces used for child care were monitored during the visit. During the visit the children were observed playing outside, washing their hands before eating lunch, eating lunch, and napping. I observed one (1) staff correctly change a diaper. I observed an infant being held while bottle feeding. I observed teachers sitting on the floor interacting with infants and toddlers. I observed teachers adequately supervise the children. For lunch the children were served stew beef, mashed potatoes, peas, sliced bread and milk. The following were also monitored during the visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license; program records and; permit restrictions. One (1) new staff file was reviewed during the visit. The last sanitation inspection was conducted on August 30, 2024, with a classification of superior. The last approved fire inspection was conducted on June 16, 2024. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in classroom 3 was not current. GS 110-91(12); .0508(a) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by December 31, 2024, describing how and when the violation/s were corrected. You should email the compliance letter to leisa.benson@dhhs.nc.gov . If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by December 31, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 86%. Rated License Assessment: You are still in the process of getting all your staff’s education information processed by WORKS. This should be completed by January 2, 2025. If it is not completed by this date, I will have to process your star rated license using the education information in WORKS at that time. If you have any questions, you can contact WORKS at (919) 814-6350. I will contact you when I process your rated license application. Technical Assistance: CBC Provider Portal As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814 6401 and someone will assist you. One (1) violation was cited regarding activity plans. The follow technical assistance was provided: Activity plans are crucial in child care settings because they provide a structured framework for children's learning experiences, ensuring a balanced curriculum, appropriate developmental activities, and transparency for parents, while also allowing caregivers to effectively plan for individual needs and cater to different learning styles, ultimately promoting children's overall development and well-being. To ensure child care staff consistently submit up-to-date activity plans, you can implement strategies like: establishing clear deadlines and submission procedures, providing regular training on plan development, utilizing a digital platform for easy access and tracking, offering feedback on submitted plans, and incorporating plan review into staff meetings; while also fostering open communication and encouraging staff ownership of their lesson plans. Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can reach me at 919-819-9348, or email: leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 41 Completed Date: 10/30/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 08:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit. This program currently operates with a temporary license effective August 8, 2024 to February 8, 2025. Ms. Connie Morrison, Administrator was present during today’s visit. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed playing outside. The children were also observed eating morning snack and during nap time. Teachers adequately supervised children. The center doesn’t provide meals/snacks/beverages so, it is the parents responsibility to provide them. During the visit five (5) children’s files were randomly selected and reviewed and five (5) staff files were also reviewed. Six (6) staff files were reviewed on September 19, 2024. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. For morning snack a child brought from home a sliced banana and water. This doesn't meet the nutritional requirements for a snack. This was corrected during the visit when the missing component was offered. 10A NCAC 09 .0901(c) 853 Incident logs were not completed and maintained as required. The incident log was not completed for all incident reports. This was corrected during the visit when the administrator completed the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. One staff file was not available for review. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment for one new staff. .1101(a)(b) 1303 Application was not signed by the parent. The application was not signed by the parent for two children enrolled. 10A NCAC 09 .0801(a) 1314 Emergency information did not name childs health care professional. This information was not on file for three children enrolled. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. This was not on file within 30 days of enrollment for one child enrolled. GS110-91(1) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not on the statement. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) 1419 All commercially manufactured equipment and furnishings were not assembled and installed according to procedures specified by the manufacturer and/or the manufacturer's instructions were not kept on file or electronically accessible, if available. The kitchen set in the dramatic play area was missing the sink. This was in space #3. .0601(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by November 13, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 13, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 82%. During the visit they informed me that their location address on their application and temporary license was not correct. It should be 100A Gossman Drive, Southern Pines, NC 28315. They completed a new application with the correct location address. This will be corrected in Regulatory, and a new temporary license will be issued. A provisional qualification letter was issued to Rachel Mattress. It was issued on September 30, 2024 and will expire on November 14, 2024. It was discussed with Ms. Morrison that Ms. Mattress can't be left alone with children until she has a qualification letter that is not in provisional status. Also, if she doesn't receive a qualification letter before the expiration date of the provisional qualification letter then she cannot work at the center. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts and any certificates directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system). All staff education should be current before the fifth month of the temporary time-period which would be January 8, 2025, as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive two (2) points in program standards by meeting minimum requirements, by providing the required activity centers and supplemental centers and meeting enhanced staff child ratios or enhanced space. Quality Bonus Point: During today’s visit I reviewed the list of quality bonus points with Ms. Morrison. Although the facility may meet more than one possible quality bonus point, the facility can only earn a maximum of one (1) point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. They don’t want the ERS assessment conducted because they feel they need additional time to prepare. I recommend that they contact the Moore County Partnership for Children to request technical assistance to help them prepare for the ERS Assessment if they choose to do it in the future. Technical Assistance: Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Ms. Morrison stated that she completed EPR training, but she can’t find her certificate to verify that she completed it. If you find the certificate then you must upload your ERP plan to the template provided by DCDEE by December 7, 2024. To access the EPR Template, the trained staff must have an NCID. You may register for an NCID at the following link: https://ncid.nc.gov/ If you need help getting an NCID, please contact the NCID Help Desk at 919-754-6000 (in state) or 1-800-722-3946 (out of state). Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you can’t find your certificate, then you will be required to complete the EPR training within one year of when the temporary license was issued. Information and technical assistance guidance was provided on how to access ABCMS Provider Portal Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can contact me at leisa.benson@dhhs.nc.gov , or 919-819-9348 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0801 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 41 Completed Date: 10/30/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 08:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit. This program currently operates with a temporary license effective August 8, 2024 to February 8, 2025. Ms. Connie Morrison, Administrator was present during today’s visit. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed playing outside. The children were also observed eating morning snack and during nap time. Teachers adequately supervised children. The center doesn’t provide meals/snacks/beverages so, it is the parents responsibility to provide them. During the visit five (5) children’s files were randomly selected and reviewed and five (5) staff files were also reviewed. Six (6) staff files were reviewed on September 19, 2024. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. For morning snack a child brought from home a sliced banana and water. This doesn't meet the nutritional requirements for a snack. This was corrected during the visit when the missing component was offered. 10A NCAC 09 .0901(c) 853 Incident logs were not completed and maintained as required. The incident log was not completed for all incident reports. This was corrected during the visit when the administrator completed the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. One staff file was not available for review. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment for one new staff. .1101(a)(b) 1303 Application was not signed by the parent. The application was not signed by the parent for two children enrolled. 10A NCAC 09 .0801(a) 1314 Emergency information did not name childs health care professional. This information was not on file for three children enrolled. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. This was not on file within 30 days of enrollment for one child enrolled. GS110-91(1) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not on the statement. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) 1419 All commercially manufactured equipment and furnishings were not assembled and installed according to procedures specified by the manufacturer and/or the manufacturer's instructions were not kept on file or electronically accessible, if available. The kitchen set in the dramatic play area was missing the sink. This was in space #3. .0601(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by November 13, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 13, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 82%. During the visit they informed me that their location address on their application and temporary license was not correct. It should be 100A Gossman Drive, Southern Pines, NC 28315. They completed a new application with the correct location address. This will be corrected in Regulatory, and a new temporary license will be issued. A provisional qualification letter was issued to Rachel Mattress. It was issued on September 30, 2024 and will expire on November 14, 2024. It was discussed with Ms. Morrison that Ms. Mattress can't be left alone with children until she has a qualification letter that is not in provisional status. Also, if she doesn't receive a qualification letter before the expiration date of the provisional qualification letter then she cannot work at the center. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts and any certificates directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system). All staff education should be current before the fifth month of the temporary time-period which would be January 8, 2025, as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive two (2) points in program standards by meeting minimum requirements, by providing the required activity centers and supplemental centers and meeting enhanced staff child ratios or enhanced space. Quality Bonus Point: During today’s visit I reviewed the list of quality bonus points with Ms. Morrison. Although the facility may meet more than one possible quality bonus point, the facility can only earn a maximum of one (1) point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. They don’t want the ERS assessment conducted because they feel they need additional time to prepare. I recommend that they contact the Moore County Partnership for Children to request technical assistance to help them prepare for the ERS Assessment if they choose to do it in the future. Technical Assistance: Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Ms. Morrison stated that she completed EPR training, but she can’t find her certificate to verify that she completed it. If you find the certificate then you must upload your ERP plan to the template provided by DCDEE by December 7, 2024. To access the EPR Template, the trained staff must have an NCID. You may register for an NCID at the following link: https://ncid.nc.gov/ If you need help getting an NCID, please contact the NCID Help Desk at 919-754-6000 (in state) or 1-800-722-3946 (out of state). Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you can’t find your certificate, then you will be required to complete the EPR training within one year of when the temporary license was issued. Information and technical assistance guidance was provided on how to access ABCMS Provider Portal Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can contact me at leisa.benson@dhhs.nc.gov , or 919-819-9348 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 41 Completed Date: 10/30/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 08:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit. This program currently operates with a temporary license effective August 8, 2024 to February 8, 2025. Ms. Connie Morrison, Administrator was present during today’s visit. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed playing outside. The children were also observed eating morning snack and during nap time. Teachers adequately supervised children. The center doesn’t provide meals/snacks/beverages so, it is the parents responsibility to provide them. During the visit five (5) children’s files were randomly selected and reviewed and five (5) staff files were also reviewed. Six (6) staff files were reviewed on September 19, 2024. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. For morning snack a child brought from home a sliced banana and water. This doesn't meet the nutritional requirements for a snack. This was corrected during the visit when the missing component was offered. 10A NCAC 09 .0901(c) 853 Incident logs were not completed and maintained as required. The incident log was not completed for all incident reports. This was corrected during the visit when the administrator completed the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. One staff file was not available for review. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment for one new staff. .1101(a)(b) 1303 Application was not signed by the parent. The application was not signed by the parent for two children enrolled. 10A NCAC 09 .0801(a) 1314 Emergency information did not name childs health care professional. This information was not on file for three children enrolled. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. This was not on file within 30 days of enrollment for one child enrolled. GS110-91(1) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not on the statement. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) 1419 All commercially manufactured equipment and furnishings were not assembled and installed according to procedures specified by the manufacturer and/or the manufacturer's instructions were not kept on file or electronically accessible, if available. The kitchen set in the dramatic play area was missing the sink. This was in space #3. .0601(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by November 13, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 13, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 82%. During the visit they informed me that their location address on their application and temporary license was not correct. It should be 100A Gossman Drive, Southern Pines, NC 28315. They completed a new application with the correct location address. This will be corrected in Regulatory, and a new temporary license will be issued. A provisional qualification letter was issued to Rachel Mattress. It was issued on September 30, 2024 and will expire on November 14, 2024. It was discussed with Ms. Morrison that Ms. Mattress can't be left alone with children until she has a qualification letter that is not in provisional status. Also, if she doesn't receive a qualification letter before the expiration date of the provisional qualification letter then she cannot work at the center. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts and any certificates directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system). All staff education should be current before the fifth month of the temporary time-period which would be January 8, 2025, as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive two (2) points in program standards by meeting minimum requirements, by providing the required activity centers and supplemental centers and meeting enhanced staff child ratios or enhanced space. Quality Bonus Point: During today’s visit I reviewed the list of quality bonus points with Ms. Morrison. Although the facility may meet more than one possible quality bonus point, the facility can only earn a maximum of one (1) point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. They don’t want the ERS assessment conducted because they feel they need additional time to prepare. I recommend that they contact the Moore County Partnership for Children to request technical assistance to help them prepare for the ERS Assessment if they choose to do it in the future. Technical Assistance: Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Ms. Morrison stated that she completed EPR training, but she can’t find her certificate to verify that she completed it. If you find the certificate then you must upload your ERP plan to the template provided by DCDEE by December 7, 2024. To access the EPR Template, the trained staff must have an NCID. You may register for an NCID at the following link: https://ncid.nc.gov/ If you need help getting an NCID, please contact the NCID Help Desk at 919-754-6000 (in state) or 1-800-722-3946 (out of state). Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you can’t find your certificate, then you will be required to complete the EPR training within one year of when the temporary license was issued. Information and technical assistance guidance was provided on how to access ABCMS Provider Portal Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can contact me at leisa.benson@dhhs.nc.gov , or 919-819-9348 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 41 Completed Date: 10/30/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 08:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit. This program currently operates with a temporary license effective August 8, 2024 to February 8, 2025. Ms. Connie Morrison, Administrator was present during today’s visit. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed playing outside. The children were also observed eating morning snack and during nap time. Teachers adequately supervised children. The center doesn’t provide meals/snacks/beverages so, it is the parents responsibility to provide them. During the visit five (5) children’s files were randomly selected and reviewed and five (5) staff files were also reviewed. Six (6) staff files were reviewed on September 19, 2024. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. For morning snack a child brought from home a sliced banana and water. This doesn't meet the nutritional requirements for a snack. This was corrected during the visit when the missing component was offered. 10A NCAC 09 .0901(c) 853 Incident logs were not completed and maintained as required. The incident log was not completed for all incident reports. This was corrected during the visit when the administrator completed the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. One staff file was not available for review. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment for one new staff. .1101(a)(b) 1303 Application was not signed by the parent. The application was not signed by the parent for two children enrolled. 10A NCAC 09 .0801(a) 1314 Emergency information did not name childs health care professional. This information was not on file for three children enrolled. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. This was not on file within 30 days of enrollment for one child enrolled. GS110-91(1) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not on the statement. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) 1419 All commercially manufactured equipment and furnishings were not assembled and installed according to procedures specified by the manufacturer and/or the manufacturer's instructions were not kept on file or electronically accessible, if available. The kitchen set in the dramatic play area was missing the sink. This was in space #3. .0601(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by November 13, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 13, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 82%. During the visit they informed me that their location address on their application and temporary license was not correct. It should be 100A Gossman Drive, Southern Pines, NC 28315. They completed a new application with the correct location address. This will be corrected in Regulatory, and a new temporary license will be issued. A provisional qualification letter was issued to Rachel Mattress. It was issued on September 30, 2024 and will expire on November 14, 2024. It was discussed with Ms. Morrison that Ms. Mattress can't be left alone with children until she has a qualification letter that is not in provisional status. Also, if she doesn't receive a qualification letter before the expiration date of the provisional qualification letter then she cannot work at the center. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts and any certificates directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system). All staff education should be current before the fifth month of the temporary time-period which would be January 8, 2025, as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive two (2) points in program standards by meeting minimum requirements, by providing the required activity centers and supplemental centers and meeting enhanced staff child ratios or enhanced space. Quality Bonus Point: During today’s visit I reviewed the list of quality bonus points with Ms. Morrison. Although the facility may meet more than one possible quality bonus point, the facility can only earn a maximum of one (1) point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. They don’t want the ERS assessment conducted because they feel they need additional time to prepare. I recommend that they contact the Moore County Partnership for Children to request technical assistance to help them prepare for the ERS Assessment if they choose to do it in the future. Technical Assistance: Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Ms. Morrison stated that she completed EPR training, but she can’t find her certificate to verify that she completed it. If you find the certificate then you must upload your ERP plan to the template provided by DCDEE by December 7, 2024. To access the EPR Template, the trained staff must have an NCID. You may register for an NCID at the following link: https://ncid.nc.gov/ If you need help getting an NCID, please contact the NCID Help Desk at 919-754-6000 (in state) or 1-800-722-3946 (out of state). Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you can’t find your certificate, then you will be required to complete the EPR training within one year of when the temporary license was issued. Information and technical assistance guidance was provided on how to access ABCMS Provider Portal Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can contact me at leisa.benson@dhhs.nc.gov , or 919-819-9348 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 10/30/2024 Number Present: 41 Completed Date: 10/30/2024 Age: From 0 To 5 Total Minutes: 325 Time In: 08:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to the second temporary time period visit. This program currently operates with a temporary license effective August 8, 2024 to February 8, 2025. Ms. Connie Morrison, Administrator was present during today’s visit. The children observed today were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were observed playing outside. The children were also observed eating morning snack and during nap time. Teachers adequately supervised children. The center doesn’t provide meals/snacks/beverages so, it is the parents responsibility to provide them. During the visit five (5) children’s files were randomly selected and reviewed and five (5) staff files were also reviewed. Six (6) staff files were reviewed on September 19, 2024. All center program records were also monitored. It is the center’s responsibility to review all files for completeness. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. At the completion of the visit, the Visit Summary was reviewed with Ms. Morrison and a computerized copy was given to her. Violation Number Comment Rule 503 Food brought from home, did not meet the nutritional requirements and necessary supplements were not provided by center. For morning snack a child brought from home a sliced banana and water. This doesn't meet the nutritional requirements for a snack. This was corrected during the visit when the missing component was offered. 10A NCAC 09 .0901(c) 853 Incident logs were not completed and maintained as required. The incident log was not completed for all incident reports. This was corrected during the visit when the administrator completed the incident log. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. One staff file was not available for review. G.S. 110-91( 9) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Orientation was not completed within the first two weeks of employment for one new staff. .1101(a)(b) 1303 Application was not signed by the parent. The application was not signed by the parent for two children enrolled. 10A NCAC 09 .0801(a) 1314 Emergency information did not name childs health care professional. This information was not on file for three children enrolled. .0802(c)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. This was not on file within 30 days of enrollment for one child enrolled. GS110-91(1) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not on the statement. This was corrected during the visit when the enrollment date was added to the statement. .1804(b) 1419 All commercially manufactured equipment and furnishings were not assembled and installed according to procedures specified by the manufacturer and/or the manufacturer's instructions were not kept on file or electronically accessible, if available. The kitchen set in the dramatic play area was missing the sink. This was in space #3. .0601(b) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by November 13, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by November 13, 2024, you must contact me with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 82%. During the visit they informed me that their location address on their application and temporary license was not correct. It should be 100A Gossman Drive, Southern Pines, NC 28315. They completed a new application with the correct location address. This will be corrected in Regulatory, and a new temporary license will be issued. A provisional qualification letter was issued to Rachel Mattress. It was issued on September 30, 2024 and will expire on November 14, 2024. It was discussed with Ms. Morrison that Ms. Mattress can't be left alone with children until she has a qualification letter that is not in provisional status. Also, if she doesn't receive a qualification letter before the expiration date of the provisional qualification letter then she cannot work at the center. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts and any certificates directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system). All staff education should be current before the fifth month of the temporary time-period which would be January 8, 2025, as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive two (2) points in program standards by meeting minimum requirements, by providing the required activity centers and supplemental centers and meeting enhanced staff child ratios or enhanced space. Quality Bonus Point: During today’s visit I reviewed the list of quality bonus points with Ms. Morrison. Although the facility may meet more than one possible quality bonus point, the facility can only earn a maximum of one (1) point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. They don’t want the ERS assessment conducted because they feel they need additional time to prepare. I recommend that they contact the Moore County Partnership for Children to request technical assistance to help them prepare for the ERS Assessment if they choose to do it in the future. Technical Assistance: Required In-service training hours for staff were discussed with you along with how to calculate in-service training hours. All in-service training hours should be logged on the On-Going Training Documentation Form. I provided you with a copy during todays and copies of certificates should be kept in each staff’s file and available for review by a representative of DCDEE. Ms. Morrison stated that she completed EPR training, but she can’t find her certificate to verify that she completed it. If you find the certificate then you must upload your ERP plan to the template provided by DCDEE by December 7, 2024. To access the EPR Template, the trained staff must have an NCID. You may register for an NCID at the following link: https://ncid.nc.gov/ If you need help getting an NCID, please contact the NCID Help Desk at 919-754-6000 (in state) or 1-800-722-3946 (out of state). Once you get an NCID, you will access the EPR template on the NC Risk Management Portal website. Once you are on the NC Risk Management Portal website, use the ‘Getting Started’ instructions listed to the right-side of the page. If you can’t find your certificate, then you will be required to complete the EPR training within one year of when the temporary license was issued. Information and technical assistance guidance was provided on how to access ABCMS Provider Portal Reminders: You can visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. You can contact me at leisa.benson@dhhs.nc.gov , or 919-819-9348 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/19/2024 Number Present: 45 Completed Date: 9/19/2024 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Director. The children observed today, were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were also observed playing outside, eating lunch, and napping. Parents are responsible for providing all meals, snacks, and beverages for their children. Six (6) staff files were reviewed including the director's file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The following were also observed during today’s visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license and permit restrictions. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. The qualifying letter for Jazmyn Sansbury, Assistance Director expired on 9/10/2024. I also verified in Regulatory that it had expired. Ms. Sansbury has fifteen (15) days from the date of the visit to correct this by getting a new criminal background check completed and a copy of the qualification letter on file and a copy mailed to me along with the compliance letter. Ms. Sansbury was not present during the visit. The Visit Summary was reviewed with Ms. Morrison and a computerized copy was also given to her at the end of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans were not posted in two classrooms. This was corrected when activity plans were posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two baby bottles were not dated. This was corrected when they were dated. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Room freshener in an aerosol dispenser was not stored in locked storage in space four. This was corrected when it was placed in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom 4 plastic bags were used to store art materials. The plastic bags were accessible to 2 year old's. This was corrected when the plastic bags were removed so they were not accessible to 2 year old's. .0604(q) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. This was not on file for one infant enrolled. 10A NCAC 09 .0606(c) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. An infant was placed on their stomach to sleep. There was no written waiver on file for the infant. .0606(a)(1)(A-B) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. This was not on prior to employment for one staff. This was corrected when it was completed and on file for the staff. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file prior to working for one staff. This was corrected when it was completed and placed in staff file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal record for one staff was expired. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher in the classroom for infants did not complete SIDS training. .1102(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. This was not on file for one child enrolled. 10A NCAC 09 .0302(d)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for four staff prior to caring for children. .0608(d)(1-4) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 64%. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. An application for a star rated license was given to Ms. Morrison during the visit. The application should be submitted to me no later than October 3, 2024. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system) by January 8, 2024. All staff education should be current before the fifth month of the temporary time period as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive 2 points in program standards by meeting enhanced staff child ratios or enhanced space and by providing the required activity centers and supplemental centers. To receive more than 2 points in program standards, the facility will need to have an Environment Rating Scale (ERS) assessment and score at least a 4.0 on each of the scales. Be sure to visit www.ncrlap.org to familiarize you and your staff with the different assessments. You can also reach out to the Moore County Partnership for Children for additional information and training to help you and your staff prepare for the ERS assessment. I gave Ms. Morrison the Rated License Assessment Request Review and discussed with her that if they decide to have the ERS assessment then this form should be submitted to me by October 3, 2024. Quality Bonus Point: The list of possible quality points was given to Ms. Morrison during the visit. While the facility may meet more than one possible quality point, the facility can only earn a maximum of one quality bonus point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. Technical Assistance: Most of the violations that were cited were in regard to maintaining accurate files for staff and children. I discussed using paper clips and staples to keep documents organized and together. Put a date and time (if applicable) on all documents. This can help to track information. No matter what type of system you adopt it is important to be consistent. Staying organized and consistent ensures that all required information is on file and within the required timeframe. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. According to a teacher in the infant room they placed an infant on their stomach to sleep per the parents request. Because the infant was under six (6) months old I discussed with the teacher and director that unless the infant had a safe sleep waiver by a physician they must be placed on their back to sleep. I also discussed with them that placing an infant on their back to sleep is the safest way to reduce the risk of Sudden Infant Death Syndrome (SIDS) and other sleep-related deaths according to The American Academy of Pediatrics (AAP). Training: Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. Health and Safety trainings may be found on the DCDEE website using the Moodle platform. Recognizing and Responding to Suspicions of Child Maltreatment training should be completed within ninety days of hire. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0606 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/19/2024 Number Present: 45 Completed Date: 9/19/2024 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Director. The children observed today, were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were also observed playing outside, eating lunch, and napping. Parents are responsible for providing all meals, snacks, and beverages for their children. Six (6) staff files were reviewed including the director's file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The following were also observed during today’s visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license and permit restrictions. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. The qualifying letter for Jazmyn Sansbury, Assistance Director expired on 9/10/2024. I also verified in Regulatory that it had expired. Ms. Sansbury has fifteen (15) days from the date of the visit to correct this by getting a new criminal background check completed and a copy of the qualification letter on file and a copy mailed to me along with the compliance letter. Ms. Sansbury was not present during the visit. The Visit Summary was reviewed with Ms. Morrison and a computerized copy was also given to her at the end of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans were not posted in two classrooms. This was corrected when activity plans were posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two baby bottles were not dated. This was corrected when they were dated. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Room freshener in an aerosol dispenser was not stored in locked storage in space four. This was corrected when it was placed in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom 4 plastic bags were used to store art materials. The plastic bags were accessible to 2 year old's. This was corrected when the plastic bags were removed so they were not accessible to 2 year old's. .0604(q) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. This was not on file for one infant enrolled. 10A NCAC 09 .0606(c) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. An infant was placed on their stomach to sleep. There was no written waiver on file for the infant. .0606(a)(1)(A-B) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. This was not on prior to employment for one staff. This was corrected when it was completed and on file for the staff. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file prior to working for one staff. This was corrected when it was completed and placed in staff file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal record for one staff was expired. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher in the classroom for infants did not complete SIDS training. .1102(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. This was not on file for one child enrolled. 10A NCAC 09 .0302(d)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for four staff prior to caring for children. .0608(d)(1-4) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 64%. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. An application for a star rated license was given to Ms. Morrison during the visit. The application should be submitted to me no later than October 3, 2024. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system) by January 8, 2024. All staff education should be current before the fifth month of the temporary time period as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive 2 points in program standards by meeting enhanced staff child ratios or enhanced space and by providing the required activity centers and supplemental centers. To receive more than 2 points in program standards, the facility will need to have an Environment Rating Scale (ERS) assessment and score at least a 4.0 on each of the scales. Be sure to visit www.ncrlap.org to familiarize you and your staff with the different assessments. You can also reach out to the Moore County Partnership for Children for additional information and training to help you and your staff prepare for the ERS assessment. I gave Ms. Morrison the Rated License Assessment Request Review and discussed with her that if they decide to have the ERS assessment then this form should be submitted to me by October 3, 2024. Quality Bonus Point: The list of possible quality points was given to Ms. Morrison during the visit. While the facility may meet more than one possible quality point, the facility can only earn a maximum of one quality bonus point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. Technical Assistance: Most of the violations that were cited were in regard to maintaining accurate files for staff and children. I discussed using paper clips and staples to keep documents organized and together. Put a date and time (if applicable) on all documents. This can help to track information. No matter what type of system you adopt it is important to be consistent. Staying organized and consistent ensures that all required information is on file and within the required timeframe. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. According to a teacher in the infant room they placed an infant on their stomach to sleep per the parents request. Because the infant was under six (6) months old I discussed with the teacher and director that unless the infant had a safe sleep waiver by a physician they must be placed on their back to sleep. I also discussed with them that placing an infant on their back to sleep is the safest way to reduce the risk of Sudden Infant Death Syndrome (SIDS) and other sleep-related deaths according to The American Academy of Pediatrics (AAP). Training: Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. Health and Safety trainings may be found on the DCDEE website using the Moodle platform. Recognizing and Responding to Suspicions of Child Maltreatment training should be completed within ninety days of hire. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/19/2024 Number Present: 45 Completed Date: 9/19/2024 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Director. The children observed today, were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were also observed playing outside, eating lunch, and napping. Parents are responsible for providing all meals, snacks, and beverages for their children. Six (6) staff files were reviewed including the director's file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The following were also observed during today’s visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license and permit restrictions. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. The qualifying letter for Jazmyn Sansbury, Assistance Director expired on 9/10/2024. I also verified in Regulatory that it had expired. Ms. Sansbury has fifteen (15) days from the date of the visit to correct this by getting a new criminal background check completed and a copy of the qualification letter on file and a copy mailed to me along with the compliance letter. Ms. Sansbury was not present during the visit. The Visit Summary was reviewed with Ms. Morrison and a computerized copy was also given to her at the end of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans were not posted in two classrooms. This was corrected when activity plans were posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two baby bottles were not dated. This was corrected when they were dated. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Room freshener in an aerosol dispenser was not stored in locked storage in space four. This was corrected when it was placed in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom 4 plastic bags were used to store art materials. The plastic bags were accessible to 2 year old's. This was corrected when the plastic bags were removed so they were not accessible to 2 year old's. .0604(q) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. This was not on file for one infant enrolled. 10A NCAC 09 .0606(c) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. An infant was placed on their stomach to sleep. There was no written waiver on file for the infant. .0606(a)(1)(A-B) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. This was not on prior to employment for one staff. This was corrected when it was completed and on file for the staff. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file prior to working for one staff. This was corrected when it was completed and placed in staff file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal record for one staff was expired. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher in the classroom for infants did not complete SIDS training. .1102(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. This was not on file for one child enrolled. 10A NCAC 09 .0302(d)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for four staff prior to caring for children. .0608(d)(1-4) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 64%. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. An application for a star rated license was given to Ms. Morrison during the visit. The application should be submitted to me no later than October 3, 2024. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system) by January 8, 2024. All staff education should be current before the fifth month of the temporary time period as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive 2 points in program standards by meeting enhanced staff child ratios or enhanced space and by providing the required activity centers and supplemental centers. To receive more than 2 points in program standards, the facility will need to have an Environment Rating Scale (ERS) assessment and score at least a 4.0 on each of the scales. Be sure to visit www.ncrlap.org to familiarize you and your staff with the different assessments. You can also reach out to the Moore County Partnership for Children for additional information and training to help you and your staff prepare for the ERS assessment. I gave Ms. Morrison the Rated License Assessment Request Review and discussed with her that if they decide to have the ERS assessment then this form should be submitted to me by October 3, 2024. Quality Bonus Point: The list of possible quality points was given to Ms. Morrison during the visit. While the facility may meet more than one possible quality point, the facility can only earn a maximum of one quality bonus point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. Technical Assistance: Most of the violations that were cited were in regard to maintaining accurate files for staff and children. I discussed using paper clips and staples to keep documents organized and together. Put a date and time (if applicable) on all documents. This can help to track information. No matter what type of system you adopt it is important to be consistent. Staying organized and consistent ensures that all required information is on file and within the required timeframe. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. According to a teacher in the infant room they placed an infant on their stomach to sleep per the parents request. Because the infant was under six (6) months old I discussed with the teacher and director that unless the infant had a safe sleep waiver by a physician they must be placed on their back to sleep. I also discussed with them that placing an infant on their back to sleep is the safest way to reduce the risk of Sudden Infant Death Syndrome (SIDS) and other sleep-related deaths according to The American Academy of Pediatrics (AAP). Training: Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. Health and Safety trainings may be found on the DCDEE website using the Moodle platform. Recognizing and Responding to Suspicions of Child Maltreatment training should be completed within ninety days of hire. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/19/2024 Number Present: 45 Completed Date: 9/19/2024 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Director. The children observed today, were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were also observed playing outside, eating lunch, and napping. Parents are responsible for providing all meals, snacks, and beverages for their children. Six (6) staff files were reviewed including the director's file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The following were also observed during today’s visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license and permit restrictions. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. The qualifying letter for Jazmyn Sansbury, Assistance Director expired on 9/10/2024. I also verified in Regulatory that it had expired. Ms. Sansbury has fifteen (15) days from the date of the visit to correct this by getting a new criminal background check completed and a copy of the qualification letter on file and a copy mailed to me along with the compliance letter. Ms. Sansbury was not present during the visit. The Visit Summary was reviewed with Ms. Morrison and a computerized copy was also given to her at the end of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans were not posted in two classrooms. This was corrected when activity plans were posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two baby bottles were not dated. This was corrected when they were dated. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Room freshener in an aerosol dispenser was not stored in locked storage in space four. This was corrected when it was placed in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom 4 plastic bags were used to store art materials. The plastic bags were accessible to 2 year old's. This was corrected when the plastic bags were removed so they were not accessible to 2 year old's. .0604(q) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. This was not on file for one infant enrolled. 10A NCAC 09 .0606(c) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. An infant was placed on their stomach to sleep. There was no written waiver on file for the infant. .0606(a)(1)(A-B) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. This was not on prior to employment for one staff. This was corrected when it was completed and on file for the staff. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file prior to working for one staff. This was corrected when it was completed and placed in staff file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal record for one staff was expired. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher in the classroom for infants did not complete SIDS training. .1102(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. This was not on file for one child enrolled. 10A NCAC 09 .0302(d)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for four staff prior to caring for children. .0608(d)(1-4) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 64%. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. An application for a star rated license was given to Ms. Morrison during the visit. The application should be submitted to me no later than October 3, 2024. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system) by January 8, 2024. All staff education should be current before the fifth month of the temporary time period as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive 2 points in program standards by meeting enhanced staff child ratios or enhanced space and by providing the required activity centers and supplemental centers. To receive more than 2 points in program standards, the facility will need to have an Environment Rating Scale (ERS) assessment and score at least a 4.0 on each of the scales. Be sure to visit www.ncrlap.org to familiarize you and your staff with the different assessments. You can also reach out to the Moore County Partnership for Children for additional information and training to help you and your staff prepare for the ERS assessment. I gave Ms. Morrison the Rated License Assessment Request Review and discussed with her that if they decide to have the ERS assessment then this form should be submitted to me by October 3, 2024. Quality Bonus Point: The list of possible quality points was given to Ms. Morrison during the visit. While the facility may meet more than one possible quality point, the facility can only earn a maximum of one quality bonus point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. Technical Assistance: Most of the violations that were cited were in regard to maintaining accurate files for staff and children. I discussed using paper clips and staples to keep documents organized and together. Put a date and time (if applicable) on all documents. This can help to track information. No matter what type of system you adopt it is important to be consistent. Staying organized and consistent ensures that all required information is on file and within the required timeframe. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. According to a teacher in the infant room they placed an infant on their stomach to sleep per the parents request. Because the infant was under six (6) months old I discussed with the teacher and director that unless the infant had a safe sleep waiver by a physician they must be placed on their back to sleep. I also discussed with them that placing an infant on their back to sleep is the safest way to reduce the risk of Sudden Infant Death Syndrome (SIDS) and other sleep-related deaths according to The American Academy of Pediatrics (AAP). Training: Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. Health and Safety trainings may be found on the DCDEE website using the Moodle platform. Recognizing and Responding to Suspicions of Child Maltreatment training should be completed within ninety days of hire. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Caterpillar Learning Academy Facility ID: 63000560 Consultant: LEISA A. BENSON Operation Type: Center Case Number: Visit Date: 9/19/2024 Number Present: 45 Completed Date: 9/19/2024 Age: From 0 To 5 Total Minutes: 390 Time In: 09:00 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to the first temporary time period visit. This program currently operates with a temporary license effective August 8, 2024, to February 8, 2025. Applicable childcare requirements were discussed with Connie Morrison, Director. The children observed today, were interacting with assigned staff, playing in free choice areas such as fine motor materials, books, blocks, and dramatic play materials. The children were also observed playing outside, eating lunch, and napping. Parents are responsible for providing all meals, snacks, and beverages for their children. Six (6) staff files were reviewed including the director's file. Three (3) children’s files were monitored. In addition, required center program records were also monitored. It is the center’s responsibility to review all files to ensure they are complete and accurate. The following were also observed during today’s visit: staff/child ratios; CPR/FA; storage of hazardous products; adequate/approved space; posted license and permit restrictions. Overall attendance and enrollment were collected today. The attached space, capacity and enrollment worksheet reflects the enrollment and attendance information along with the staff that were present and caring for children today. The qualifying letter for Jazmyn Sansbury, Assistance Director expired on 9/10/2024. I also verified in Regulatory that it had expired. Ms. Sansbury has fifteen (15) days from the date of the visit to correct this by getting a new criminal background check completed and a copy of the qualification letter on file and a copy mailed to me along with the compliance letter. Ms. Sansbury was not present during the visit. The Visit Summary was reviewed with Ms. Morrison and a computerized copy was also given to her at the end of the visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. Activity plans were not posted in two classrooms. This was corrected when activity plans were posted. GS 110-91(12); .0508(a) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two baby bottles were not dated. This was corrected when they were dated. 15A NCAC 18A .2804(d) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Room freshener in an aerosol dispenser was not stored in locked storage in space four. This was corrected when it was placed in locked storage. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In classroom 4 plastic bags were used to store art materials. The plastic bags were accessible to 2 year old's. This was corrected when the plastic bags were removed so they were not accessible to 2 year old's. .0604(q) 893 A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. This was not on file for one infant enrolled. 10A NCAC 09 .0606(c) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. An infant was placed on their stomach to sleep. There was no written waiver on file for the infant. .0606(a)(1)(A-B) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. This was not on prior to employment for one staff. This was corrected when it was completed and on file for the staff. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. This was not on file prior to working for one staff. This was corrected when it was completed and placed in staff file. .0701(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal record for one staff was expired. G.S. 110-90.2(b) & .2703(n)&(o) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher in the classroom for infants did not complete SIDS training. .1102(f) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. This was not on file for one child enrolled. 10A NCAC 09 .0302(d)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. This was not on file for four staff prior to caring for children. .0608(d)(1-4) The violation/s documented above must be corrected immediately. A signed and dated letter of compliance must be mailed to me by October 3, 2024, stating that all violations have been corrected. The letter can be emailed to me at leisa.benson@dhhs.nc.gov. If you state in the compliance letter that corrections have been made when they have not, this will be considered falsification of information. If you cannot meet the requirements by October 3, 2024, you must contact me immediately with a purposed timeline of the corrections. In some cases, this timeline may be extended. You are required to always maintain compliance with all applicable child care rules and regulations. NC GS 110-90(4)(d) requires all child care facilities to maintain a compliance history score of at least 75% for the past eighteen (18) months or during the length of time the facility has operated, whichever is less. Failure to do so may result in the issuance of a provisional license or other administrative action. Violations cited during today’s visit, may negatively affect your compliance score. As of today’s, visit your compliance history is 64%. Rated License Assessment: In order to maintain subsidy payments at the end of the temporary time period, the facility must transition to a three to five star rated license. An application for a star rated license was given to Ms. Morrison during the visit. The application should be submitted to me no later than October 3, 2024. Education Standards: The education of the Administrator, Lead Teachers, Teachers, and Group Leaders will be assessed for points for the star rated license. Be sure to submit official transcripts directly to DCDEE and have employees submit all other information using “WORKS” (Workforce online reporting and knowledge system) by January 8, 2024. All staff education should be current before the fifth month of the temporary time period as a rated license will need to be processed before the end date of the temporary license. Program Standards: The center may receive 2 points in program standards by meeting enhanced staff child ratios or enhanced space and by providing the required activity centers and supplemental centers. To receive more than 2 points in program standards, the facility will need to have an Environment Rating Scale (ERS) assessment and score at least a 4.0 on each of the scales. Be sure to visit www.ncrlap.org to familiarize you and your staff with the different assessments. You can also reach out to the Moore County Partnership for Children for additional information and training to help you and your staff prepare for the ERS assessment. I gave Ms. Morrison the Rated License Assessment Request Review and discussed with her that if they decide to have the ERS assessment then this form should be submitted to me by October 3, 2024. Quality Bonus Point: The list of possible quality points was given to Ms. Morrison during the visit. While the facility may meet more than one possible quality point, the facility can only earn a maximum of one quality bonus point. Total points and Star Rated License Information: The total points received in both education and program standards and the quality bonus point will determine the star license issued to your center. To receive a three star license the facility must earn at least seven points. To receive a four star license the facility must earn at least ten points. To receive a five star license the facility must earn at least thirteen points. Technical Assistance: Most of the violations that were cited were in regard to maintaining accurate files for staff and children. I discussed using paper clips and staples to keep documents organized and together. Put a date and time (if applicable) on all documents. This can help to track information. No matter what type of system you adopt it is important to be consistent. Staying organized and consistent ensures that all required information is on file and within the required timeframe. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. According to a teacher in the infant room they placed an infant on their stomach to sleep per the parents request. Because the infant was under six (6) months old I discussed with the teacher and director that unless the infant had a safe sleep waiver by a physician they must be placed on their back to sleep. I also discussed with them that placing an infant on their back to sleep is the safest way to reduce the risk of Sudden Infant Death Syndrome (SIDS) and other sleep-related deaths according to The American Academy of Pediatrics (AAP). Training: Health and Safety training topics must be completed within the first year of employment and then within every five (5) years after. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. Health and Safety trainings may be found on the DCDEE website using the Moodle platform. Recognizing and Responding to Suspicions of Child Maltreatment training should be completed within ninety days of hire. REMINDERS: You can visit the DCDEE website at www.ncchildcare.nc.gov for updated information, resources, and provider forms. Please contact me at 919-819-9348 or, email leisa.benson@dhhs.nc.gov if you have any questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times