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Pulling inspections, violations, and complaints.
Home › MI › West Bloomfield › Jennifer Lockwood
State records list this provider as Closed. Review the inspection and enforcement history below, and confirm the current status on the official state source before enrolling.
West Bloomfield MI 48322 · License #DG630413279 · Home-based · Group Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Ages not published.
R 400.1914 · R 400.1914 Daily activity program. 1) Personnel shall engage in positive interactions with children. For infants and toddlers, interactions may include, but are not limited to, all of the following: (b) Promptly responding to a child's cries and other signs of distress. 4
On 07/28/2023, I interviewed the Complainant via telephone. The Complainant stated Child A and Child B cry a lot and they want to be held all the time. Ms. Lockwood will not allow the CCSMs to hold them for long periods of time. She tells CCSMs that they have too many children to care for; they do not have enough time to hold the children the entire day; and to “let the children cry it out”. On 08/01/2023, I completed an unannounced on-site inspection. I interviewed Ms. Lockwood, CCSM 1, CCSM 2, and CCSM 3, separately. On 08/08/2023, I interviewed CCSM 4 via telephone. Ms. Lockwood denied the allegation. She stated when children arrive and have separation anxiety from their parents, she or the CCSMs give the children hugs and try to reassure them that they will be okay and will see their parents later. She or the CCSMs will take the children to see the fish in the aquarium or take them to the room where the other children are playing. She never tells CCSMs that they cannot hold the children when they cry or when they show separation anxiety. She has never told CCSMs that they have too many children to care for; they do not have enough time to hold the children the entire day; 3 and to “let the children cry it out”. One of her former employees, CCSM 5, would sit on the couch and bounce one specific infant in the bouncy seat until he fell asleep and then she would put him in the play yard. She asked CCSM 5 not to do that because there were other children that needed attention and she had to help her and the other CCSMs care for the children. CCSM 1, CCSM 2, CCSM 3 and CCSM 4 all denied the allegation. They all stated they give the children hugs, hold their hands, and sit with them to try to calm them down when they are crying. Ms. Lockwood has never told them that they could not hold the children when they cry or show separation anxiety. She has never told them that they have too many children to care for; they do not have enough time to hold the children the entire day; and to “let the children cry it out”. During my on-site inspection on 08/01/2023, I observed the CCSMs holding crying children when they awoke from their naps. On 08/08/2023, I interviewed Child A’s Mother and Child C’s Mother via telephone, separately. Child A’s Mother and Child C’s Mother stated they have no concerns about Ms. Lockwood and the CCSMs not comforting their children when they cry. Their children do not show separation anxiety when they drop them off in the morning at the child care home. On 08/09/2023, I interviewed Child B’s Mother and Child B’s Aunt via telephone. Child B’s Mother and Child B’s Aunt stated Child B only attended the child care group home for two days. Since Child B does not speak English, he wanted to be held a lot. On the first day he attended the child care home, he did not cry, and he was happy when they dropped him off and picked him up. On the second day he attended the child care home, he cried when they dropped him off and Ms. Lockwood held him. They had no concerns about Ms. Lockwood and the CCSMs not comforting Child B when he cried.
Disposition: No violation found
Jennifer Lockwood does not allow child care staff members (CCSMs) to hold the children when they cry and when they show separation anxiety. If children cry for long periods of time, Ms. Lockwood places them in unassigned play yards in the sleeping rooms. The sleeping rooms are dark at all times with no light. CCSMs do not frequently check on the children. They can cry alone in the sleeping rooms for up to an hour and a half. The infants are placed in the play yards with pacifiers attached to their pajamas or clothing. Child A, 5-month-old male, was found in a play yard with his pacifier cord wrapped around his neck. Ms. Lockwood allows children to share extra pacifiers that she has purchased. Ms. Lockwood puts children in the play yards in the sleeping rooms as a form of discipline. Child B, twenty-one-month-old male, cried a lot and Ms. Lockwood placed him in a play yard in the downstairs sleeping room. When he climbed out of the play yard, Ms. Lockwood strapped him in a high chair booster seat, put him back in the play yard, and closed the door. He flipped the booster seat trying to get out of the play yard and cut his head. After the incident she told his parents he was not a good fit for the child care group home. 9 On most days, Ms. Lockwood and the CCSMs are caring for a total of sixteen children. The children are not fed nutritional meals in accordance with the child care food program. They are not served milk, only water. The children eat snack on a dirty table when snack is served outside.
Disposition: Substantiated
Generated from this facility's specific inspection record
Data synced from Michigan MiLEAP, Child Care Licensing Bureau on Jul 9, 2026 · Source records · Report an error
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
R 400.1912 · R 400.1912 Infant; child; resting; sleeping; supervision. (5) Personnel shall maintain supervision and monitor infants' breathing, sleep position, bedding, and possible signs of distress, except as provided in R 400.1922. 7
On 07/28/2023, I interviewed the Complainant via telephone. The Complainant restated the allegations. CCSMs use their phone flashlights when they go in the downstairs sleeping room to check on the children. On 08/01/2023, I completed an unannounced on-site inspection. I interviewed Ms. Lockwood, CCSM 1, CCSM 2, and CCSM 3, separately. On 08/08/2023, I interviewed CCSM 4 via telephone. They all denied the allegations. Ms. Lockwood stated the children are assigned to play yards in the upstairs and downstairs sleeping rooms. The children do not share play yards. However, if there is a situation where a child is placed in another child’s assigned play yard, the sheets are clean and have not been used by the child who the play yard is assigned to. The play yard sheets are cleaned every Friday. The upstairs and downstairs sleeping rooms are not completely dark when the children are sleeping. The upstairs sleeping room receives natural light when they are sleeping. There is a night light projector in the downstairs that has a timer. She denied that they use the flashlight on their cell phones to check on the children in the sleeping rooms. When Ms. Lockwood and the CCSMs check on the sleeping children, every fifteen to twenty minutes, they make sure that the night light projector is still on. They will turn it back on if it has turned off because of the timer. They are able to safely walk through the sleeping rooms when the children are sleeping. The children do not cry for long periods of time because they check on them and will pick them up if they are crying to see if their diaper needs to be changed, are hungry, or if they are finished napping. 5 After Ms. Lockwood completed safe sleep training, she specifically remembers being trained that pacifiers should not be attached to children’s clothing. Therefore, she told her staff to make sure that the children’s pacifiers are not attached to their clothing when they lay them down in the play yards for nap. Regarding Child A’s pacifier being wrapped around his neck, Ms. Lockwood recalled that immediately after CCSM 2 put Child A down for a nap in the play yard, CCSM 2 asked her if his pacifier could be attached to his clothing when he was sleeping. She told her no and she removed the pacifier from his clothing. She is unaware if the pacifier cord was wrapped around his neck because she never observed the pacifier cord being wrapped around his neck. Neither CCSM 2 nor any other CCSM told her that the pacifier cord was around his neck. Ms. Lockwood purchased pacifiers for some of the children because parents would forget to bring them. Those pacifiers are not shared between the children, and they are cleaned and sanitized at the end of the day. CCSM 1, CCSM 2, CCSM 3, and CCSM 4 stated if the children cry for long periods of time, Ms. Lockwood does not place them in unassigned play yards in the sleeping rooms. Either they or Ms. Lockwood try to determine what they need to be comforted including a diaper change, a feeding, and/or to be held. CCSM 1, CCSM 2, and CCSM 3 stated the upstairs and downstairs sleeping rooms are not dark when the children are sleeping. The upstairs sleeping rooms receive natural light and there is a night light projector in the downstairs sleeping room. They are able to safely walk through the sleeping rooms when the children are sleeping. The children sleep in assigned play yards and it is very rare that they sleep in other children’s assigned play yards. If this occurs, clean sheets are on the play yards. The sheets are washed every Friday. Ms. Lockwood and the CCSMs check on the sleeping children every fifteen to thirty minutes. Children do not sleep in the play yards with pacifiers attached to their clothing and they do not share pacifiers. All the CCSMs stated Ms. Lockwood purchased pacifiers for some of the children because parents would forget to bring them. Those pacifiers are not shared between the children, and they are cleaned and sanitized at the end
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
R 400.1916 · R 400.1916 Bedding and sleeping equipment. (2) All bedding and sleeping equipment must be cleaned before being used by another child.
On 07/28/2023, I interviewed the Complainant via telephone. The Complainant stated Ms. Lockwood uses nap time as a form of discipline. If a child is crying, she will say that the child is having a bad morning or day and that they need a nap. She will then take them to one of the sleeping rooms for a nap. The Complainant does not believe that the children needed a nap at that time; they probably just needed someone to comfort them by hugging them or having them complete a different activity. The Complainant does not believe that the children were hungry or ill during those times. The Complainant restated the allegation about Child B. On 08/01/2023, I completed an unannounced on-site inspection. I interviewed Ms. Lockwood, CCSM 1, CCSM 2, and CCSM 3, separately. Ms. Lockwood stated she does not put children in the play yards in the sleeping rooms as a form of discipline. Child B attended her child care home for two days. He was not adjusting to being cared for in her home. He would constantly cry and there was nothing she or the CCSMs could do to console him. When he would cry, he would “fall out” if anyone tried to pick him up and comfort him. Ms. Lockwood admitted that he kept climbing out of the play yard during nap time and would not sleep on a cot. She asked CCSM 5 for suggestions on how to get him to sleep in the play yard. CCSM 5 said to try placing him in the booster high chair seat and put him in the play yard. Ms. Lockwood said against her better judgment she followed CCSM 5’s suggestion. She strapped him in the booster high chair seat and placed him in the play yard. She said she did not leave the room and stood in front of the play yard. He tried to climb out of the play yard about 30 seconds later and she took him out of the booster seat. She then called his parents and explained that she could no longer care for him because he was not adjusting and cried for most of the day. She denied that he was injured climbing out of the play yard. He did not have any marks or bruising on his body after trying to climb out of the play yard. Ms. Lockwood said that Child B’s forehead was scratched and not cut when they were leaving from a walking trip to the park, and he did not want to get back into the stroller. He was screaming and flinging his body. He hit his forehead on the stroller’s bar and after the incident there was a small scratch on his forehead. She informed Child B’s Parents about the incident and how he received the scratch. Child B and his parents speak very limited English, which made it harder for her to address his constant distress with them. She informed Child B’s Parents that she could no longer provide care for him. CCSM 1, CCSM 2, and CCSM 3 stated Ms. Lockwood does not put children in the play yards in the sleeping rooms as a form of discipline. They said redirecting a child to another activity or taking them to another room and talking to them to help them calm down are forms of discipline that are used with the children. They all agreed that Child B was having a difficult time adjusting to being cared for in the child care home. He constantly cried and would not allow them to hold him when they tried to comfort him. The staff said they did not see any injury on his head and do not know 10 how his head was injured. They are unaware of Ms. Lockwood putting Child B in a booster high chair seat and placing him in a play yard. On 08/08/2023, I interviewed Child A’s Mother and Child B’s Mother via telephone, separately. They both are unaware if Ms. Lockwood puts children in the play yards in the sleeping rooms as a form of discipline. Child A’s Mother and Child B’s Mother do not have any concerns regarding the type of discipline Ms. Lockwood and the CCSMs give their children. On 08/08/2023, I interviewed CCSM 4 via telephone. She denied that Ms. Lockwood puts children in the play yards in the sleeping rooms as a form of discipline. Ms. Lockwood and the CCSMs redirect the children. On 08/09/2023, I interviewe
Open Not marked corrected in the state record
Category: physical safety. Open / not marked corrected.
R 400.1916 · R 400.1916 Bedding and sleeping equipment. (8) Soft objects, bumper pads, stuffed toys, blankets, quilts or comforters, pillows, and other objects that could smother an infant must not be placed with, under, or within reach of a resting or sleeping infant. 8
On 07/28/2023, I interviewed the Complainant via telephone. The Complainant stated usually on Mondays and Tuesdays in July 2023, Ms. Lockwood and the CCSMs cared for sixteen children. On 08/01/2023, I completed an unannounced on-site inspection. I interviewed Ms. Lockwood, CCSM 1, CCSM 2, and CCSM 3, separately. On 08/08/2023, I interviewed CCSM 4 via telephone. They all denied caring for more than fourteen children at one time. While on-site on 08/01/2023, I observed Ms. Lockwood and three CCSMs caring for twelve children. While on-site on 09/06/2023, I observed Ms. Lockwood and two CCSMs caring for twelve children. I reviewed the attendance records from 07/10/2023 through 07/21/2023. The child care staff member-to-child ratios were as follows: Date Number of staff Number of children 07/10/2023 5 10 07/11/2023 5 12 12 07/12/2023 5 13 07/13/2023 5 13 07/14/2023 5 9 07/17/2023 4 10 07/18/2023 3 11 07/19/2023 4 14 07/20/2023 4 12 07/21/2023 4 11 On 08/08/2023, I interviewed Child A’s Mother and Child B’s Mother via telephone, separately. On 08/09/2023, I interviewed Child B’s Mother and Child B’s Aunt via telephone. They are all unaware of how many children Ms. Lockwood and the CCSMs care for at one time. They could not say if they have seen more than fourteen children at the child care group home.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
R 400.1934 · R 400.1934 Heating; ventilation; lighting; radon (7) All child-use areas must have adequate natural or artificial lighting.
On 07/28/2023, I interviewed the Complainant via telephone. The Complainant restated the allegation. One lunch meal consisted of peanut butter and jelly crackers and apple slices. A snack that the children are served is goldfish crackers. The children are not served milk only water with meals. Ms. Lockwood does not participate in the child care food program. On 08/01/2023, I completed an unannounced on-site inspection. I interviewed Ms. Lockwood, CCSM 1, CCSM 2, and CCSM 3, separately. Ms. Lockwood and the 13 CCSMs all denied that the children are not fed nutritional meals. They stated the children are offered milk, however, there are some children who choose not to drink the milk. There are some children who are allergic to milk. The children who choose not to drink milk and who are allergic to milk are given water to drink. The children are served breakfast, lunch, and two snacks. If a child is still present at the group home at 5:00 p.m., they are fed another snack. The children are served fruits, vegetables, and a protein. Today for lunch, the children ate chicken nuggets, fries, and green beans. Ms. Lockwood does not participate in the child care food program. The menu is preplanned and rotates every four weeks. The parents are given the menu every month. They all denied that the children eat outside on a dirty table. The table is cleaned using the three-step process which includes soap and water, water, and sanitizing wipes. The same three step process is used on the table inside the child care group home that the children eat on. On 08/08/2023, I interviewed Child A’s Mother and Child B’s Mother via telephone, separately. On 08/09/2023, I interviewed Child B’s Mother and Child B’s Aunt via telephone. They stated they do not have any concerns regarding the meals that Ms. Lockwood serves the children. The children never appear to be hungry when they are picked up from the child care group home. Child C’s Mother stated she believes Child C is drinking the milk that she sends him because the bottles she sends Child C with are empty when she picks him up. On 08/08/2023, I interviewed CCSM 4 via telephone. She stated she does not work when breakfast and lunch are served to the children. She is present when snack is served. Food items the children are served for snack include goldfish crackers and fruit. The children are also offered milk. Some of the children do not drink the milk because they do not like milk or are allergic to milk. These children drink water instead of milk. She denied the children eat outside on a dirty table. The table is cleaned using the three- step process which includes soap and water, water, and sanitizing wipes. The same three step process is used on the table inside the child care group home that the children eat on. I reviewed the menu for week one. The following example is a meal that was provided to the children on a Monday: • Breakfast – pancake, sausage, blueberries, and milk • AM Snack – craisins and crackers • Lunch – turkey and cheese roll-ups, chips, apple slices, and milk • PM Snack – graham crackers On 09/06/2023, I completed an unannounced on-site inspection. I provided Ms. Lockwood with technical assistance. Although she does not participate in the child care food program, she needs to ensure that she serves the minimum food components that are requirements of the child care food program for each meal. 14
Open Not marked corrected in the state record
Category: nutrition. Open / not marked corrected.
R 400.1913 · R 400.1913 Discipline; child handling. (2) Developmentally appropriate positive methods of discipline that encourage self-control, self-direction, self- esteem, and cooperation must be used. 11
Based on the interviews conducted, there is evidence that Child B was strapped in a booster high chair seat and placed in a play yard. Ms. Lockwood initially stated she placed him in the booster high chair seat and placed him in the play yard, however, during the exit conference she stated CCSM 5 placed him in the booster high chair seat and placed him in the play yard. It cannot be confirmed that Ms. Lockwood has placed other children in the play yards in the sleeping rooms as a form of discipline. Ms. Lockwood denied that Child B was injured after he was strapped in the booster high chair seat and placed in the play yard. She stated he received a scratch on his forehead when he hit his head on the stroller’s bar. Child B’s parents were informed of how he received the scratch. It cannot be determined how Child B received the bruising and red mark on his stomach which was observed by Child B’s Mother.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
R 400.1908 · R 400.1908 Capacity. (1) The licensee shall ensure that the actual number of unrelated children in care at any 1 time does not exceed the number of children for which the child care home is licensed, not more than 6 children for a family child care home and not more than 12 children for a group child care home.
Based on interviews conducted and a review of attendance sheets, Ms. Lockwood and the CCSMs have not cared for more than fourteen children at one time.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
R 400.1931 · R 400.1931 Food preparation and service. (1) A licensee shall ensure that all of the following requirements are met: (a) Each child shall be provided with nutritional and sufficient food pursuant to the minimum meal requirements of the child care food program, as administered by the Michigan department of education. These minimum meal requirements are based on the dietary guidelines for Americans made by the National Academy of Medicine, which are available at https://www.fns.usda.gov/cacfp/meals-and-snacks. This subrule does not apply to children whose parents provide their food.
There is no evidence that children are not served food in accordance with minimum meal requirements of the child care food program. Children are offered and served milk if they choose to drink it and if they are not allergic to milk. Also, there is no evidence that the children eat snack on a dirty table when snack is served outside.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.