Dreamy Day Care 3

R 400.8213(1)(b) · R 400.8213(1)(b) Staff; volunteer (1) All staff and volunteers present at the center shall: (b) Act in a manner that is conducive to the w elfare of children.

Teacher 1 did not act in a way that was conducive to children.

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R 400.8213(1)(a) · R 400.8213(1)(a) Staff; volunteer (1) All staff and volunteers present at the center shall: (a) Provide appropriate care and s upervision of children at all times. 2 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP

Teacher 1 did not provide appropriate care of Child A, using physical discipline when attempting to get her to sit down.

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R 400.8280(1) · R 400.8280(1) Discipline (1) Positive methods of discipline that encourage self-control, self- direction, self- e steem, and cooperation must be used.

Teacher 1 did not use appropriate methods of discipline with Child A resulting in scratching her face.

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R 400.8182 · 1 R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown: (a) Infants and toddlers, birth until 30 months of age, child care staff member to child ratio of 1 to 4, with a maximum group size of 12.

The complainant did not leave any contact information; therefore, I was unable to speak to anyone to obtain additional information regarding the allegation. 2 On 02/02/2023, I completed an unannounced on-site inspection at the center. I interviewed Noura Alhoussaini, Licensee Designee, the Program Director's assistant, Child care staff member 1, Child care staff member 2, Child care staff member 3, Child care staff member 4, Child care staff member 5, and Child care staff member 6, separately. Child care staff member 1 is a lead caregiver in the infant and toddler classroom caring for children between the ages of birth to 30 months. Child care staff member 2 is a child care staff member in the infant and toddler classroom caring for children between the ages of birth to 30 months. Child care staff member 3 is a lead caregiver in the Great Start Readiness Program (GSRP) 2 classroom caring for preschoolers who are 4 years old. Child care staff member 4 is a lead caregiver in the early preschool classroom caring for children between the ages of 30 months to 3 years. Child care staff member 5 is a child care staff member in the GSRP 1 classroom caring for preschoolers who are 4 years old. Child care staff member 6 is a child care staff member who works in the infant and toddler classroom caring for children between the ages of birth to 30 months. They all denied the allegation. They said they never mix different age groups in the rooms, and they are always in compliance with the child care staff member-to-child ratio for the age group for which they care. When staff call in, staff from the other Dreamy Day Care centers will get called to cover shifts. The Program Director's assistant covers breaks for the child care staff members. While on-site on 02/02/2023, I observed four rooms that were open on that day. The child care staff member-to-child ratios were as follows: Room Number of staff Number of children Infant 2 7 Toddler 2 7 Early Preschool 1 7 GSRP 1 2 6 I reviewed the staff and children's attendance sheets for all four rooms for 02/02/2023. The child care staff member-to-child ratios were maintained on that day. I reviewed the staff and children's daily attendance sheets from 01/23/2023 — 02/01/2023 for infant and toddler (combined classroom), early preschool classroom, preschool classroom, GSRP 1 classroom, and GSRP 2 classroom. Child care staff member 1, Child care staff member 2, Child care staff member 7, and Child care staff member 8 worked in the infant and toddler classroom from 01/23/2023 — 02/01/2023. The classroom did not meet the ratio and/or capacity requirements on the following dates and times: 3 ..................................................................... .............................................. Date Time Number of staff Number of children 01/23/2023 8:50 a.m. 2 9 01/23/2023 8:55 a.m. 2 10 01/23/2023 9:00 a.m. 2 12 01/23/2023 9:30 a.m. 2 13 01/23/2023 10:00 a.m. 3 13 01/27/2023 9:00 a.m. 2 9 01/27/2023 9:22 a.m. 2 10 01/27/2023 9:35 a.m. 2 11 01/30/2023 10:30 a.m.-1:40 4 13 p.m. 01/31/2023 9:30 a.m. 3 14 01/31/2023 1:00 .m. 4 13 The exact time of how long the infant and toddler classroom was out of compliance with ratio and/or capacity cannot be determined because on the attendance sheets, there was no departure time for one child on 01/23/2023; no departure times for seven children on 01/27/2023; and no departure time for one child on 01/31/2023. On 02/01/2023, ratio and capacity compliance cannot be determined because there was no arrival time for one child and no departure times for three children. Child care staff member 4 worked in the early preschool classroom from 01/23/2023 — 02/01/2023. The classroom did not meet the ratio requirement on the following date and times: Date Time Number of staff Number of children 01/27/2023 9:15 a.m.- 3:00 1 9 p.m. Child care staff member 9 worked in the preschool classroom from 01/23/2023 — 02/01/2023. The child care staff member-to-child ratios were ma

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R 400.8182 · R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown: (b) Preschoolers, 30 months of age until 3 years of age, child care staff member to child ratio of 1 to 8, with a maximum group size of 16

The center did not maintain child care staff member-to-child ratios on the following dates and times: • On 01/27/2023, the early preschool classroom (30 months old to 3 years old), 1 staff member was caring for 9 children from 9:15 a.m.- 3:00 p.m.

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R 400.8167 · R 400.8167 Indoor space. (1) The required square footage of indoor space per child must be at least the following: (a) Fifty square feet for infants and toddlers.

The center did not maintain the required indoor space per child of fifty square feet for infants and toddlers on 01/23/2023 at 9:30 a.m. and 10:00 a.m., on 01/30/2023 from 10:30 a.m.- 1:40 p.m., and on 01/31/2023 at 1:00 p.m. by having 13 children in the classroom. Also, the center did not maintain capacity on 01/31/2023 at 9:30 a.m. by having 14 children in the classroom. ..............

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R 400.8330 · ..................... .... ...................................................................... I R 400.8330 Food services and nutrition generally. (14) Warming bottles and beverage containers in a microwave oven or a crockpot is prohibited.

On 01/18/2023, I emailed the complainant. I did not receive a response to the email or a telephone call from the complainant. The complainant did not leave any other contact information; therefore, I was unable to speak to anyone to obtain additional information regarding the allegations. On 01/19/2023, while completing the unannounced on-site inspection at the center, the Program Director's assistant called Ms. Alhoussaini. I interviewed Ms. Alhoussaini via telephone. She denied the allegation. The center does not warm infant bottles in a crockpot. Infant bottles are warmed in a bottle warmer in the infant room. The center does not own a crockpot. On 01/19/2023, I interviewed the Program Director's assistant, Child care staff member 1, Child care staff member 2, Child care staff member 4 and Child care staff member 5 separately at the center. The Program Director's assistant stated she works in the office but will sometimes relieve staff for bathroom breaks. Child care staff member 1 and Child care staff member 2 work the infant room. Child care staff member 4 works in the preschool room, but she sometimes works in the infant room if she is needed. Child care staff member 5 is a lead caregiver in the toddler room but has worked in the infant room in the past. They all stated infant bottles are warmed in a bottle warmer and they are not warmed in a crockpot. I completed a walk-through of the kitchen on 01/19/2023 and the infant room on 01/19/2023 and 02/02/2023. During the walk-throughs, I observed one bottle warmer in the infant room. I did not observe a crockpot in the infant room or in the kitchen. On 01/27/2023, I interviewed Child care staff member 6 via telephone. She stated she is a lead caregiver in the infant room. Infant bottles are warmed in a bottle warmer and not a crockpot.

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R 400.8125 · 1 R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 01/18/2023, I emailed the complainant. I did not receive a response to the email or a telephone call from the complainant. The complainant did not leave any other contact information; therefore, I was unable to speak to anyone to obtain additional information regarding the allegations. On 01/19/2019, I interviewed Child care staff member 3 at the center. Child care staff member 3 stated she is the lead caregiver in the pre-k room. She denied ever being physically or verbally abusive to the children. Sometimes she speaks louder so that the children can hear her because there are times when the children in the room are talking loudly. She does not yell or scream at the children. Staff do not use physical discipline with the children. Staff talk to the children about their behavior by redirecting them to another activity. Ms. Alhoussaini is very nice to the children, parents, and staff. She has never observed Ms. Alhoussaini or any other staff being physically or verbally abusive to the children. On 01/19/2019, Ms. Alhoussaini stated neither she, Child care staff member 3 nor any other staff are physically or verbally abusive towards children. She has never received a complaint from anyone regarding her or staff's interaction with children or parents. Child care staff member 3 has not received any disciplinary action for being inappropriate with children. She denied being unpleasant to children, parents, and staff. On 01/19/209, the Program Director's assistant stated she has never observed Ms. Alhoussaini, Child care staff member 3 or any other staff being physically or verbally abusive to the children. They always have appropriate interactions with the children and parents. Ms. Alhoussaini is nice to children, parents, and staff. 4 On 01/19/2019, Child care staff member 4 stated Ms. Alhoussaini and Child care staff member 3 are very nice and are very good with the children. She has never observed Ms. Alhoussaini, Child care staff member 3 or any other staff being physically or verbally abusive to the children. They always have appropriate interactions with the children, parents, and staff. On 01/19/2019, Child care staff member 5 stated Ms. Alhoussaini is very good with the children, and she is very nice to the parents and staff. She has never worked with Child care staff member 3. She has never observed Ms. Alhoussaini or any other staff being physically or verbally abusive to the children. On 01/19/2019, I observed Child care staff member 3 in the pre-k room from 3:24 p.m. to 3:45 p.m. There were 7 preschool children in the room with Child care staff member 3. She interacted well with the children. She was attentive to the children's needs and spoke to them calmly. She colored with the children and read them a story. Child care staff member 3 displayed appropriate caregiver techniques including positive redirection. On 01/27/2023, Child care staff member 6 stated she has never observed Ms. Alhoussaini, Child care staff member 3 or any other staff being physically or verbally abusive to the children. Ms. Alhoussaini always says hello to the children and is pleasant with staff and parents. Child care staff member 3 does not yell at the children. She redirects the children by having them do another activity. On 02/02/2023, I interviewed Child care staff member 7 at the center. She is a child care staff member in the Great Start Readiness Program (GSRP) room. She has never worked with Child care staff member 3. Ms. Alhoussaini is respectful to parents and staff. She has never observed Ms. Alhoussaini or any other staff being physically or verbally abusive to the children. On 02/02/2023, I interviewed Child care staff member 8 at the center. She is a child care staff member in the GSRP room. Ms. Alhoussaini and Child care staff member 3 are very nice to the children, parents, and staff. She has never observed Ms. Alhoussaini, Child care staff member 3 or any other staff being physically or verbally abusive to the children.

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R 400.8360 · R 400.8360 Garbage and refuse. (1) All garbage must be removed from the center daily. C:

On 01/19/2019, Ms. Alhoussaini, the Program Director's assistant, Child care staff member 1, Child care staff member 2, Child care staff member 3, Child care staff member 4, and Child care staff member 5 were interviewed separately. Child care staff member 6 was interviewed via telephone on 01/27/2023. Child care staff member 7 and Child care staff member 8 were interviewed separately on 02/02/2023. They all stated the trash at the center is always removed from the classrooms on a consistent basis at least twice a day, in the morning and at the end of the day. There is never trash overflowing in the trash cans in the classrooms. There is a garbage service that removes outside garbage and refuse every week. The outside garbage bin is never overflowing with trash. I completed a walk-through of the facility including all the classrooms during the unannounced on-site inspections on 01/19/2023 and on 02/02/2023. I did not observe any overflowing trash cans, nor did I observe any trash on the floors. The outside garbage bin was not overflowing with trash.

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R 400.8112 · R 400.8112 Comprehensive background check; fingerprinting. (1) Pursuant to section 5n of the act, MCL 722.115n, before an individual has unsupervised contact with children, the department shall determine the individual's eligibility to be any of the following: (c) A child care staff member. 7

The Program Director's assistant and Child care staff member 2 were not fingerprinted and found eligible before having unsupervised contact with children.

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