R 400.8125 · .......... R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 07/21/2021, licensee Mrs. Monica Mitchell reported Child A had sustained an injury while playing outdoors at the facility. She was not present when the incident occurred, but staff informed her of Child A running, falling, and complaining of pain when they went to help her up. Child A's Mother was called and she transported her to a local hospital. Child A was diagnosed with a fractured clavicle. On 07/23/2021, I discussed the incident with Child A's Mother. She stated, Child A is okay but experiencing severe pain. She was prescribed some "heavy pain medication" for the injury after being transported to Henry Ford in Brownstown. Child A was diagnosed with a fractured clavicle and would be staying home for a while. The medication makes her sleepy and she does not want to risk Child A injuring the area. According to Child A's Mother, the facility called immediately following the incident and reported Child A was experiencing severe pain in her right shoulder. "They didn't appear to know what really happened." She was informed of Child A playing a game of falling or running when she injured herself. She was also told the grass was wet. She's not clear why children would be allowed to play on wet grass and does not know if it contributed to the fall. Child A's Mother has never had any problems or concerns with the facility and believes they provide appropriate care and supervision. Child A has returned to the center with her right arm in a sling to minimize use of the area until fully healed. On 07/27/2021, I conducted an unannounced investigation at the facility and inspected the outdoor play area located in the rear of the building. Children can play within a grassy area or the designated concrete space. I did not observe any hazards in the area. There is no inground equipment. The day of the incident, CCSM, Ms. Jody Kipfer was present. She was outside at approximately 11:00 a.m., with twenty-two children and two additional staff members, Shelby Kalicki and Ruby Fleming. The grass was a little wet from morning dew, but not soaked. Child A repeatedly ran around the grassy area despite being told to stop. She was wearing what Ms. Kipfer believed to be a style of shoes that did not give her adequate support when running. At one point she fell and started crying. Ms. Kipfer went to assist her and found no obvious signs of injury, but Child A complained of pain in her right arm. She helped her into the building, applied an ice pack. and called her mother. 08/04/2021, I interviewed Ms. Shelby Kalicki. She stated, "I saw the incident as it unfolded." Child A and several children were outside playing. The grass was a little 3 wet, but not saturated or hazardous where it would be unsafe for them to be playing on it. Child A was running and would deliberately fall. She was asked to stop on several occasions, but she continued to run. The final time, she was running and fell on her right side and begin crying. Ms. Kalicki could tell by the intensity of the crying Child A was hurt. Ms. Kalicki and Ms. Kipfer immediately went over to provide assistance. There were no obvious signs of an injury, but Child A complained of pain in her right shoulder and arm area. On 08/11/2021, I interviewed CCSM Ruby Fleming. She was present the day of the incident and although outside with Child A, she was busy monitoring another group of children and did not see anything pertaining to the incident. When asked if the grass or ground was wet and presented as hazardous she stated, "I don't think so, but don't remember." 4 According to Mrs. Mitchell and CCSM Ms. Kalicki and Ms. Kipfer, if the grass is wet from heavy rain children are not allowed to play on it.

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

R 400.8125 · ........ R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 5/18/2021, I interviewed complainant. Complainant stated that she was on the cell phone with Child A (eight-year-old female) when she heard 2 child care staff member, June Bedo yelling at her. She was yelling at her for stepping into the parking lot. Child A was trying to get child care staff member, Jody Kipfer's attention indoors at the window. Child A was sent outside by herself to the outdoor play area, while child care staff member, Ms. Kipfer watched her from the classroom window. Complainant heard Ms. Bedo tell Child A to mind her own business and worry about herself. Child A was trying to give a message to Ms. Kipfer from her mother. Complainant spoke with Ms. Kipfer regarding the incident and was informed that Ms. Bedo apologized for yelling at Child A. Child A informed complainant that Ms. Bedo did not apologize, and she also overheard her say to Ms. Kipfer "so what if I didn't apologize." Complainant stated there were other times when Child A has overheard Ms. Bedo and Ms. Kipfer saying inappropriate things about her. Complainant has reported her concerns to licensee, Monica Mitchell, but nothing has been resolved. On 5/18/2021, I interviewed Ms. Mitchell. Ms. Mitchell stated that she was not present during the incident. She was informed that Ms. Kipfer was inside with children watching through the window and Ms. Bedo was outside waiting to receive Child A. Ms. Mitchell was informed that Ms. Bedo yelled at Child A while she was on the phone with her mother and never apologized. Child A was on the cell phone with her mother and was not watching where she stepped. She is not aware if Ms. Bedo apologized to Child A for yelling at her. On 5/18/2021, I interviewed Ms. Kipfer. She stated that Child A walked out the door by herself while she watched from the window. Ms. Bedo was at the gate waiting for Child A. Child A was on the phone with her mother and ran back towards the building. She stepped off the grass near the handicap parking spot. Ms. Kipfer stated that she ran outdoors and approached Child A. Ms. Bedo ran over to her as well. They later went inside for lunch and nothing was said about Child A, Child B (six- year-old female) and Child C's (four-year-old female) Mother. Ms. Kipfer is not aware if Ms. Bedo apologized to Child A for yelling at her. She stated that Ms. Bedo said that she apologized, but she did not witness the apology. Ms. Kipfer also stated that she has not had any inappropriate conversations regarding any parents or children. On 5/19/2021, I interviewed Ms. Bedo. She stated that she panicked when she saw Child A near the parking lot. Ms. Bedo was walking with another child towards the front of the playground when she saw Child A. She went to Child A and asked what she was doing. She stated that she spoke with Child A's Mother later and explained that she panicked and apologized for raising her voice. 3 ...... ................... On

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

R 400.8140 · R 400.8140 Discipline. (2) All of the following means of punishment are prohibited: (e) Depriving a child of meals, snacks, rest, or necessary toilet use.

Complainant stated that Child A, Child B (seven-year-old female), and Child C (five-year-old female) were treated different during meal times. They were made to sit in an area away from the other children near the kitchen. Complainant was told that the younger children needed to be fed first. Complainant stated there were times Child A, Child B, and Child C would not get fed. Complainant provided food for Child A, Child B, and Child C and it was thrown away. Child A, Child B, and Child C were sent to the lower level of the daycare to be cared for by other child care staff members. They were being fed and there were no concerns. There were staff changes and Ms. Bedo and Ms. Kipfer were later moved to the lower level caring for Child A, Child B, and Child C again. Complainant removed the children from the center. Ms. Mitchell stated that all children are fed. She stated that due to Covid she was informed that school age children should not be mixed with the daycare children. Because Child A, Child B, and Child C is one family, Ms. Mitchell kept them together away from the other children. She stated that the children were fed when the other children were fed, the younger children received their meals first. She stated they are fed more than others if there are leftovers. No one has ever been forgotten or mistreated. She stated that Child A, Child B, and Child C were brought in various hours of the day. Breakfast is no longer available if the children are brought in at 10:00 AM. Child A, Child B, and Child C's Mother brought the children in and stated that they have not eaten. Child A, Child B, and Child C's Mother text her about it. Staff cannot stop in the middle of circle time or going outdoors to feed the children. She was also asked to feed the children before dropping them off if they were coming in late. Signs were posted on the door and throughout the center that outside food such as fast food was not allowed in the center. She would continue to bring it in. Ms. Mitchell stated that she was not aware of food being thrown away. 4 She stated that no other parents complained about Ms. Bedo or Ms. Kipfer. She has not heard of them speaking inappropriately around the children. Ms. Kipfer stated that Child A, Child B, and Child C were always fed. She has never deprived any children from eating. She stated that she threw empty cereal boxes away that were in the cubbies. Ms. Kipfer stated that she has not said anything inappropriately regarding Child A, Child B, and Child C's Mother. Ms. Bedo stated that she always made sure the children were fed. Ms. Bedo asked the children to wait for the other children to receive first serving before she could give them seconds. She stated that they were never forgotten or mistreated. Ms. Bedo stated that their cereal was never thrown away. Child A, Child B, and Child C brought cereal during circle time and they were asked to put it in their cubbies until snack time. She stated the children ate the cereal later. Ms. Bedo stated that she never talked about Child A, Child B, and Child C's Mother. She stated that she never made a comment about not apologizing to Child A. She also stated that she and Ms. Kipfer have not said anything inappropriate about the children mother. On 5/24/2021, I interviewed Witness. Witness stated the children were not treated fairly when they were being cared for by Ms. Bedo and Ms. Kipfer. Witness stated that Ms. Bedo and Ms. Kipfer did give food to the children if the children arrived after breakfast was over even though they felt like Child A, Child B, and Child C were a nuisance and could fend for themselves because they were older. They would be given a handful of popcorn and expect the popcorn to hold them over until lunch. Ms. Bedo and Ms. Kipfer were spoken to regarding the way they treated Child A, Child B, and Child C different from the other children. Ms. Kipfer was loud and yelled at the children. On 6/3/2021, I interviewed Child D's (four-year-old female) M

R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 11/30/2020, I conducted an unannounced onsite inspection and observed caregivers providing care and interviewed the licensee, Monica Mitchell. Mrs. Mitchell denies any CCSM yell or mistreat any of the children and she would not allow it. No parent has ever complained to her about any CCSM. She believes the accusations were made by a previous caregiver who she had to reprimand for inappropriate behavior. On 12/07/2020, I interviewed Child A's Mother, Child B's Mother, Child C's, Mother and Child Ds Mother. Neither of the parents had any knowledge of children being yelled at or anyone being mean to them. None of the parents voiced concerns about the facility. They report to have had a wonderful experience with the center. Child A's Mother and Child B's Mother stated the facility does a great job with the children and she has never received or heard of a complaint regarding any staff person. On 12/08/2020, 12/10/2020 and 12/15/2020, I interviewed CCSM 1, CCSM 2, CCSM 3, CCSM 4 and CCSM 5. They all deny having knowledge of anyone yelling or being mean. CCSM 1 denies she has ever yelled or is mean to a child. She is hurt anyone would accuse her of doing anything other than caring for the children.

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

R 400.8182 · R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of caregivers to children, including children related to a staff member or the licensee, shall be the following: (a) For infants and toddlers, there shall be 1 caregiver for 4 children and a maximum group size of 12. r

On 11/30/2020 and 12/16/2020, I completed unannounced onsite inspections to the facility. During my inspections, I interviewed program director, Monica Mitchell, reviewed staff and children's attendance records and observed each classroom. Mrs. Mitchell reported classrooms always operate within the required staff to child ratios. She schedules sufficient staff members daily, but when someone calls in or is running late everything is thrown off. Ms. Mitchell states the current pandemic has made it difficult to maintain staff, but she does her best to keep the center running properly. She fills in whenever possible or classrooms are merged together to provide for sufficient staffing and to ensure ratios are maintained. Mrs. Mitchell provided attendance records for CCSM and children in care. Based on the attendance records reviewed, staff to child ratios have been maintained. I also monitored every classroom and staff to child ratio guidelines. I observed: The Toddler Room had 4 toddlers and 1 CCSM. The 2 to 3 -year-old Room had 10 children and 2 CCSM. 1/2 The lower level had 10-12 children, 3 to sometimes 7 years of age with two CCSM. During the course of the investigation, I interviewed CCSM's who stated the maintaining of ratio was difficult in the past when too many school age children were in the building and disrupting programming. The facility is licensed for school age children, but CCSM's believe the closing of schools due to the pandemic increased the numbers during the day and created ratio problems. Ratio and overall structure in the center is better due to Mrs. Mitchell lowering the number of school age children allowed in the building. CCSM 1 denies the facility has ever been out of ratio. Due to the current pandemic, parents have not been allowed in the building in several months and therefore could not speak to any current ratio concerns.

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

R 400.8182 · R 400.8182 Ratio and group size requirements. 7) If there are children of mixed ages in the same room or well-defined space, then the ratio and group size is determined by the age of the youngest child, unless each group of children is clearly separated and the appropriate child care staff member-to-child ratios and group sizes, if applicable, for each age group are maintained. 5

Based on the information reviewed and observation of classrooms during unannounced investigations, the lower level has a blended classroom made up of children 3-7 years of age. CCSM's are aware ratio must be maintained based on the age of the youngest child. There was never more than 20 children, with no less than two CCSM. ..............................................

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.