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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › MI › Sturgis › Tender Touch Daycare
State records list this provider as Closed. Review the inspection and enforcement history below, and confirm the current status on the official state source before enrolling.
Sturgis MI 49091 · License #DF750380010 · Home-based · Family Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Ages not published.
R 400.1913 · R 400.1913 Discipline; child handling. (3) Personnel shall not do any of the following: (a) Hit, spank, shake, bite, pinch, or inflict other forms of corporal punishment. 5
On September 24, 2021, I made an unscheduled inspection to the child care home and spoke to Licensee, Shannon Armstrong, and Adult Household Member and Child Care Staff Member, Alan Armstrong, about the allegation. Ms. Armstrong said that Child A (male, age 6) has not attended her child care home since August 13, 2019. She stated that Child A's family left on good terms, and she was confused why these allegations would come up now. Ms. Armstrong denied ever spanking Child A or any other child in care. She does not believe in corporal punishment and never even spanked her own child growing up. Ms. Armstrong produced a copy of her current discipline policy that stated "Physical punishment will NEVER BE USED at our daycare for example (we will NEVER spank, shake, shame, or withhold food, etc.)" Ms. Armstrong's policy stated that she will remove children from the situation and redirect their attention to something else. If that does not work, she would use time-out to help them calm down. She said time-out would only be used with children four years and older and would not last longer than one minute per year of the child's age. She stated that she also encourages communication and expression of feelings. She will give them opportunities to problem-solve and learn from situations and model appropriate behaviors. Ms. Armstrong denied ever spanking Child B (female, age 8) but admitted that she did "tap" Child B on the tops of her hands "a few times" when she misbehaved in front of the other children in care. Ms. Armstrong explained that Child B is her granddaughter and has not attended the child care home regularly in over a year. Child B was adopted and had some severe abandonment issues and would demonstrate some very extreme behaviors where Mr. Armstrong would have to physically remove her from the child care room. Child B's Mother had asked Ms. Armstrong to lightly tap her on the hands when she misbehaved as a consequence for misbehavior because she would not respond to verbal direction. Ms. Armstrong said she was not comfortable with it but agreed to try it since it was what Child B's Mother had requested. She tapped Child B on the hands a couple times and the next day, Child A's Mother approached her and said that Child A came home and mentioned that Ms. Armstrong was slapping all of the children on their hands. Ms. Armstrong denied slapping any children in care on the hands and explained that she had tapped Child B on the hands a couple times but said she would stop doing that if it bothered Child A. Ms. Armstrong said she spoke to Child B's Mother and told her that she was not going to do that anymore. I provided technical assistance to Ms. Armstrong and explained that she could not use or threaten to use any physical discipline with related children in front of children in care because it could be a perceived threat to the unrelated children. Ms. Armstrong said she understood and 3 had not used any physical discipline with Child B since Child A's Mother had spoken with her about the concern two years ago. Mr. Armstrong denied that Ms. Armstrong has ever spanked any children in care, including Child A and Child B. He said that he can only remember ever spanking their own daughter one time when she was growing up because they do not believe it is an effective way to discipline a child. He said that Ms. Armstrong did "tap" Child B on the hands a couple times but said she never did it in front of the children in care. She only tapped her on the hands because Child B's Mother had asked Ms. Armstrong to discipline her that way when she was having behavioral issues after Child A was adopted. Mr. Armstrong said that Ms. Armstrong uses redirection and time-out for all discipline with the children in care. On September 24, 2021, I spoke to Child A's Mother and Child B's Mother by telephone about the allegation. Child A's Mother stated that Child A stopped attending the child care home in 2019. She had not planned to report it, but Ch
Child A (male, age 6) said he was frequently spanked by Shannon Armstrong while in care. One time he was spanked for having a bowel movement in his pants. He said that other children in care were also spanked. Ms. Armstrong admitted that she spanked Child B (female, age 8). Child A was forced to watch a television show that Child A was not permitted to watch at home. Ms. Armstrong moved his head to face the television and made him watch it.
Disposition: Substantiated
Generated from this facility's specific inspection record
Data synced from Michigan MiLEAP, Child Care Licensing Bureau on Jul 9, 2026 · Source records · Report an error
Open Not marked corrected in the state record
Category: nutrition. Open / not marked corrected.
R 400.1914 · R 400.1914 Daily activity program. (6) The use of television, video tapes, movies, electronic devices, and computers by children in care must be suitable to the age of the child in terms of content and length of use. ................................................ ...........................................
On September 24, 2021, I spoke to Ms. Armstrong and Mr. Armstrong about the allegation. Ms. Armstrong denied ever forcing Child A to watch any television shows that were inappropriate or that he was not allowed to watch at home. She said they usually only watch television at transition times like when she is preparing meals or children are waking up after nap. The children always have other quiet activities available if a television show is on. Ms. Armstrong acknowledged that the children in care had watched Sponge Bob Square Pants one time when she was preparing lunch. After the show ended, Child A told her that he was not supposed to watch that show. She did not know that because Child A had come to care wearing a Sponge Bob Square Pants tee-shirt before. She was going to mention his comment to Child A's Mother at pick-up time but forgot to say anything to her. The next morning, Child A's Mother told her that Sponge Bob Square Pants was not a television show they let Child A watch at home. Ms. Armstrong said she would not let him watch it again. Ms. Armstrong said that Child A's Mother also did not want Child A exposed to Christian television shows like Veggie Tales, so they primarily watched Disney movies, Gummy Bears, and Little People. Ms. Armstrong stated that she prefers more educational television viewing and she likely let them watch it that day because Child B liked to watch it. Mr. Armstrong said that the children in care do not watch much television. They will usually watch it in the morning before breakfast and then when Ms. Armstrong is preparing lunch. Sometimes they will watch a few minutes just before pick-up time or until everyone is ready to go outside to play. He said it is never more than about an hour per day and Ms. Armstrong always has other activities they can do when the television is on. He denies that Ms. Armstrong has ever physically forced any child to watch a show they did not want to watch, nor has she ever shown them anything that is inappropriate. He said parents all have different shows they determine are acceptable for their children to watch and they try to take those into consideration when choosing a television show. For example, he said some parents do not like Sponge Bob Square Pants. Others do not like Peppa Pig, Scooby-Doo, or Christian movies. On September 24, 2021, I spoke to Child A's Mother and Child B's Mother by telephone about the allegation. Child A's Mother said that Sponge Bob Square Pants is a television show she does not allow Child A to watch. She had mentioned it to Ms. Armstrong, and she said they would not watch it. One day Child A said that Ms. Armstrong turned his head and physically made him look at the television screen and watch Sponge Bob Square Pants and Child A said it hurt his feelings. She stated that her understanding was that the children in care got to pick what they wanted to watch, and another child had chosen the show. She was not sure how frequently they watched it. Another time Ms. Armstrong watched The Incredibles Movie and Child A said it was scaring him. Ms. Armstrong said if he did not want to watch it, then he could go sit in the hallway, so he went and sat in the hallway until it was over. Child B's Mother stated that Ms. Armstrong has never forced any child to watch television and has always had other activities they could do if the television was on. She said that Child B liked to watch Sponge Bob Square Pants, but Ms. Armstrong would not let her watch it at her house. Child B's Mother said Ms. Armstrong "despises that show" and prefers shows like Peppa Pig, Puppy Dog Palace, Mickey Mouse, and Veggie Tales. On October 7, 2021, I spoke to Child C's Mother, Child D & E's Mother, and Child F & G's Mother by telephone. Child C's Mother said she has never had any concerns about any television shows or media that Ms. Armstrong has watched with the children and said it is all age appropriate. Child D & E's Mother said Ms. Armstrong watches a lot of s
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.