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Pulling inspections, violations, and complaints.
Home › MI › South Haven › YDC Learning Center - SH
10781 76th Street, South Haven MI 49090 · License #DC800370398 · Center
When they operate
Ages served
R 400.8112(1)(e) · R 400.8112(1)(e) Comprehensive background check; fingerprinting. An unsupervised volunteer.
Teacher 4 allowed Child B's Mother to have unsupervised contact with Child A while walking to the gym. Child B's Mother does not have a comprehensive background check through the Child Care Background Check system.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
R 400.8125(1) · R 400.8125(1) Staff; volunteer; requirements. All staff and volunteers shall provide appropriate care and supervision of children at all times.
Teacher 1, Teacher 2, Teacher 3, and Teacher 4 were not providing appropriate care and supervision when Child A was left outside on the playground.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Disposition: Substantiated
An infant was fed a bottle of cow's milk.
Disposition: Substantiated
Child Care Staff Members (CCSMs) were not providing appropriate care and supervision when Child A sustained a black eye. CCSMs did not know how the injuries occurred. The center is operating out of ratio.
Disposition: Substantiated
Generated from this facility's specific inspection record
Data synced from Michigan MiLEAP, Child Care Licensing Bureau on Jul 9, 2026 · Source records · Report an error
R 400.8335 · R 400.8335 Food services and nutrition; provided by center. .................................................... ........................................................................................................................................................................................................................... (3) Infants shall only be served formula to drink unless written authorization is provided by the child's licensed health care provider. 5 I
I conducted an unannounced onsite inspection at the center on 11/17/2022. I interviewed Program Director, Nicole Dale, regarding the allegations. She said Child Care Staff Member (CCSM), Krystyna Byrd, served Child A a bottle with cow's milk around noon on Tuesday, 11/15/2022. Lead caregiver, Selyna Taylor, notified Ms. Dale around 7:30 PM on 11/15/2022. Ms. Taylor tried to tell Ms. Dale directly after the incident, but Ms. Dale was busy, and Ms. Taylor did not want to interrupt. Ms. Dale told Ms. Taylor to interrupt her next time if it is important. Ms. 2 Byrd advised CCSM, Kim Crump, who acts as Ms. Dale's assistant of the incident. Ms. Crump forgot to tell Ms. Dale. Ms. Dale contacted Child A's Mother immediately the evening of 11/15/2022 to advise her of the situation. Child A's Mother told Ms. Dale during that phone call that Child A was allergic to dairy. She had not previously reported this to the center or updated Child A's forms. Ms. Dale apologized and asked that Child A's Mother update the paperwork at the center. Child A went to the emergency room and the parents were told to monitor Child A. Child A has been out sick since the incident with an unrelated illness. I requested a copy of the written and signed food agreement for Child A as well as child information cards. Ms. Dale had all CCSMs with knowledge of the incident write up a statement. I was provided with the written statements from CCSMs. I asked Ms. Dale to send me Ms. Byrd's training records for review. I received the training records via email from Ms. Dale on 11/17/2022. I walked to the infant room with Ms. Dale so she could take Ms. Byrd's place while I conducted an interview. I observed the infant room and kitchen while onsite. There were individual cartons of 1% cow's milk and a large container of soy milk stored in the refrigerator. I interviewed CCSM, Krystyna Byrd, while onsite at the center on 11/17/2022. Ms. Byrd use to work at the Youth Development Company in Coloma but has been at the South Haven center for a couple weeks. She previously was working with toddlers and preschool age children and now works with infants. Ms. Byrd advised that on Tuesday, 11/15/2022, she fed Child A a 4-ounce bottle of breast milk. After consuming the entire bottle, Child A still appeared hungry. Child A only had two 4-ounce bottles of breast milk left. She didn't think this was enough for the rest of the day, so she took some cow's milk out of the refrigerator that is stored for the other children's lunches. She gave Child A 1-ounce of cow's milk. Ms. Byrd was not sure but thought it was 2% cow's milk. Child A seemed content after drinking the cow's milk. She changed his diaper and put him down for a nap. Child A drank the other two 4-ounce breast milk bottles that afternoon. Ms. Byrd said that she did not know that Child A had an allergy to dairy when she served the bottle. She tried to tell Ms. Dale afterwards but she was busy, so she talked with Ms. Crump instead. Ms. Crump had her check the allergy list in her office and Ms. Byrd noted that Child A has acid reflux, but it did not say anything about a dairy allergy. I advised Ms. Byrd that infants should not be served anything other than formula unless written instructions are provided by a health care provider. I spoke with Licensee Designee, Brook Blanchard, while onsite on 11/17/2022. She was aware of the incident and said Ms. Dale is addressing the concerns with the CCSMs. I asked Ms. Blanchard about the milk served at the center. Ms. Blanchard 3 is not sure what kind of milk they have onsite as it is sent by the South Haven Public Schools. Ms. Blanchard stated that the center is short staffed and they continue to look for qualified CCSMs, especially lead caregivers. We discussed the variances for lead caregivers that are available. Ms. Blanchard advised the Ms. Crump used to be the lead caregiver in the infant room, and they are going to move her back into that position until they find someone new. I inte
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
R 400.8146 · 1 R 400.8146 Information provided to parents. (3) For infants and toddlers, a center shall provide parents with a written daily record that includes at least the following information: (a) Food intake time, type of food, and amount eaten.
Five bottles were sent to the center with Child A on 11/15/2022 and were sent home empty. Only four bottles were documented as being served to Child A.
Open Not marked corrected in the state record
Category: nutrition. Open / not marked corrected.
R 400.8185 · 1 R 400.8185 Primary care. (2) The center shall implement a primary care system so that each infant and toddler has a primary caregiver. 7 I
Child Care Staff Members are not implementing a primary care system so that each infant has a primary caregiver.
Open Not marked corrected in the state record
Open / not marked corrected.
R 400.8125 · ..... ........ ................ ...... .... ..................... . R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.
I initially received allegations on 08/30/2022 regarding the center operating out of ratio. On 08/3112022 I was advised that emailed with and coordinated to meet at the South Haven Police Department on and then conduct an onsite inspection at the center. I conducted an onsite inspection at the center on 09/01/2022. We advised the program director, Nicole Dale, of the allegations. Child A was being sent home due to a rash and not feeling well. She indicated that they have been struggling with Child A's behaviors in the classroom. Child A is `physical„ and has a lot of behaviors causing concern to others in the classroom. This results in Child A being sent home. The Child Care Staff Members (CCSMs) are concerned he will hurt them or other children. They have been discussing how to proceed as they cannot manage his behaviors and are considering either dismissing him from care or raising tuition so they can provide one-on-one care. Ms. Dale advised that Child A will throw toys and hit other children and adults. They have had four CCSMs quit because of his behavior. There are numerous incident reports and documentation in the Brightwheel app. I requested copies be sent. The center was going to transition Child A to another classroom, but it was a "disaster" and within an hour, Child A had thrown a truck at a CCSM, threw toys in 3 the diaper bin, and pushed other children down. Child A then threw his lunch at another child and swept the entire table of lunches onto the floor. There have been some parents that have expressed concern regarding the safety of their children. Ms. Dale was aware of Child A's black eye on 07115/2022. She noticed approximately between 4:30 PM and 5:00 PM when she went into the classroom at the end of the day. Child A's eye s black and blue underneath and by his cheekbone. I asked Ms. Dale who was caring for the children that day. Ms. Dale wa e to determine who was present in the classroom by referring to the electronic CCSM attendance. CCSMs included Kimberly Crump, Alicia Rodriquez, and Lead Caregiver, Dawn Huizenga. The children usually nap from 12:00 PM until approximately 2:00 PM. Children are not forced to nap or to wake up. When Ms. Dale saw Child A's eye, she asked what happened but the CCSMs did not know and said he woke up like that. A note was sent to Child A and Child B's Mother in Brightwheel. CCSMs also talked to Child A and Child B's Mother at pick up saying he woke up with some redness and then it got darker as the day went on. They went to check the video but there was no video. The camera was unplugged. That is an issue they were having and so they got another camera, and it is set up in a different spot. Ms. Dale was not aware of any marks on Child B. While talking with Ms. Dale onsite, a CCSM came and asked for help n the classroom as Child A was having an outburst. I went to the classroom with Ms. Dale. Upon entering the classroom, the ren were sitting at a table in the Toddler 2 classroom. Child A was sitting with his back against the wall in the Toddler 1 classroom. Ms. Huizenga stated that Child A had been throwing toys and chairs and thrashing around the room. When she tried to talk to him, he threw a toy at her face, and so they moved the children for their safety. Ms. Dale took Child A and began to calm him down and get him ready for pick up. During the time the children were sitting at the table, I observed a child hitting another child. There were no CCSMs in the Toddler 2 classroom with the children. I redirected the child and asked the closest CCSM to supervise the children. I observed the placement of the cameras in the room. Mecamera wasqpppac"enear the door to the playground. The other camera is plugged in near the area referred to as the stage. Both cameras were plugged in and working at the time. ' asked that when opening the center, that a CCSM checks e sure the cameras are plugged in and working each day. Ms. Dale took Child A to the foyer to be picked up by family frien
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
R 400.8182 · R 400.8182 ( Ratio and group size requirements. (3) in each room or well-defined space, the maximum group size and ratio of child care staff members to 11 Table 4 Child Care Staff Member to Child Ratios Child Care Staff Maximum Age Member to Child Group Size Ratio Infants and toddlers, (a) birth until 30 months of 1 to 4 12 age Preschoolers, 30 months (b) of age until 3 years of 1 to 8 16 age (c) Preschoolers, 3 years of 1 to 10 30 age until 4 years of age (d) Preschoolers, 4 years of 1 to 12 30 age until school-age (e) School-agers 1 to 18 36 a r jJ fl !; rjJ 12 IV.
While onsite on 09/01/2022, I asked Ms. Dale about compliance with ratio requirements. She stated that the classrooms may look out of ratio at times, but they are not. It is generally during nap and the children are asleep. There are CCSMs available in the building and accessible. I asked Ms. Huizenga about ratio. She advised that the center is out of ratio. This occurs in the morning before all the CCSMs arrive and parents don't stick to their scheduled drop off times. This is mostly during school when the pickup and drop off times change but not really over the summer. The center sometimes calls her to come in when they are out of ratio. I asked when the last time the center was out of ratio to her knowledge and she stated, "this morning." They have told parents they cannot take children because there is not enough CCSM present but that upsets 10 parents. The center tries to move children as necessary but there is not enough CCSMs. On 09/01/2022, 1 interviewed child care staff members. Ms. Rodriquez said that the center is within ratio. She covers for CCSMs .when necessary. Sometimes the center has to call her or Ms. Huizenga to cover for CCSMs because they live close. Ms. Crump advised that it is not a concern. If they have to leave to go to the bathroom, they can call Ms. Dale or Ms. Rodriquez. Ms. Paul did not think that ratio was a concern. She is available to fill in when needed and children can be dropped off in her classroom. She also opens the door for families arriving so that the other classrooms can maintain ratio. She able to leave the classroom and take a break because there is generally someone to fill in. They generally text each other to communicate needs including breaks.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.