Joyful Tots Childcare & Learning Center II

R 400.8213(1)(a) · R 400.8213(1)(a) Staff; volunteer (1) All staff and volunteers present at the center shall: (a) Provide appropriate care and supervision o f children at all times.

Based on the interviews conducted, there is no evidence that LT used a racial slur when referring to Child A and Child A's Mother.

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R 400.8330(9) · R 400.8330(9) Food services and nutrition generally (9) A center shall not deprive a child of a snack or meal if the child is in attendance at the time when t he snack or meal is served.

The child care center does not deprive children of meals and snacks. The children can get additional food at meals times if additional food is available.

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R 400.8330(10) · R 400.8330(10) Food services and nutrition generally (10) Menus must be planned in advance, dated, and made available to parents. Food substitutions must be noted on the menus the day the substitution o ccurs.

The child care center has a weekly menu that is planned in advance, dated, and made available to parents.

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R 400.8335(1) · R 400.8335(1) Food services and nutrition; provided by center 2 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP (1) Food and beverages provided by a center must be of sufficient quantity and nutritional quality to provide for the dietary needs of each child according to the minimum meal requirements of the child and adult care food program (CACFP), as administered b y the department of education.

The child care center provides food and beverages based on the minimum meal requirements of the child and adult care food program (CACFP), as administered by the department of education.

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R 400.8269a(4)(a) · R 400.8269a(4)(a) Food (4) The prevention measures must include all of the following, at a minimum: (a) Notify parents and guardians of all known food allergens to avoid bringing in foods to the classroom or center. Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8269a(4)(b) · R 400.8269a(4)(b) Food (4) The prevention measures must include all of the following, at a minimum: (b) Post the child's name and known food allergy prominently in the classroom or other area, on parent approval. Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8269a(4)(c) · R 400.8269a(4)(c) Food (4) The prevention measures must include all of the following, at a minimum: (c) Allergic reaction prevention: train program staff and unsupervised volunteers on the symptoms of anaphylaxis. 8269a(4)(c) Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8269a(4)(d) · 2 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP R 400.8269a(4)(d) Food (4) The prevention measures must include all of the following, at a minimum: (d) Prevent food sharing between children. Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8269a(5)(a) · R 400.8269a(5)(a) Food (5) The emergency procedures must include all of the following, at a minimum: (a) Promptly and properly administer medications in an event of an allergic reaction according to the instructions in the child's care plan. Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8269a(5)(b) · R 400.8269a(5)(b) Food (5) The emergency procedures must include all of the following, at a minimum: (b) Contact emergency medical services immediately if any child has a serious allergic reaction, a new suspected serious allergic reaction occurs with any child, or whenever epinephrine is administered, even if the child appears to have recovered from the allergic reaction. Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8269a(5)(c) · R 400.8269a(5)(c) Food 3 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP (5) The emergency procedures must include all of the following, at a minimum: (c) Notify parents or guardians immediately of any suspected allergic reactions, the ingestion of the problem food, or contact with the problem food, even if a reaction did not occur. Bureau

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R 400.8134(2)(j) · R 400.8134(2)(j) Hand washing. When soiled.

On vide3, I saw that LC 1 blew her nose with a tissue but did not wash hands and moved on to pick another child. 8 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP

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R 400.8134(2)(e) · R 400.8134(2)(e) Hand washing. A fter each diapering.

CONCLUSION: REQUIREMENT NOT MET CORRECTIVE Plan to Correct Violation of Rule R 400.8134(2)(j) – Hand ACTION PLAN: washing Immediate Corrective Action Taken: Upon viewing the video evidence, we immediately conducted mandatory retraining sessions for all staff members, specifically reinforcing proper handwashing protocols following personal hygiene actions such as blowing noses, coughing, sneezing, or any bodily contact. Additionally, we reinforced 9 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP a comprehensive review of bloodborne pathogens training, emphasizing procedures for preventing the spread of infectious diseases. This reinforcement aligns with the state’s mandatory Health and Safety training, which all staff must successfully complete prior to providing care for children. Our facility is firmly committed to maintaining exceptional hygiene and health standards, consistently reinforcing compliance among all staff to ensure a safe and healthy environment for children. Monitoring of Compliance: • Daily administrative spot-checks and weekly unannounced audits will focus specifically on verifying consistent staff compliance with proper handwashing and hygiene practices. • Administrators will document compliance observations, promptly addressing and correcting any deviations during weekly administrative meetings. How Compliance Will Be Maintained: • Clear visual reminders outlining mandatory handwashing protocols have been posted near sinks and throughout all classrooms in the facility. • Weekly quick-talk sessions and bi-weekly structured training sessions will continue to reinforce handwashing, hygiene practices, and bloodborne pathogens protocols, ensuring consistent adherence. • All new hires will participate in orientation explicitly covering detailed handwashing policies and bloodborne pathogens procedures, with signed acknowledgment documented in their personnel files. DATE COMPLIANCE 6/15/25 WILL BE ACHIEVED BY: Technical Assistance Technical assistance is support and training given to the licensee/licensee designee on a specific rule. Technical assistance includes consultation on how the facility can best maintain compliance with a rule.

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R 400.8158(2)(b) · R 400.8158(2)(b) Incident, accident, injury, illness, death, fire reporting. An incident involving an allegation of inappropriate contact. Bureau

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R 400.8140(1) · R 400.8140(1) Discipline. Positive methods of discipline that encourage self-control, self-direction, self-esteem, and cooperation must be used.

LC 1 did not use positive methods of punishment when she held down Child A on her back and neck forcing her to sleep. LC 1 admitted in her interview that she had put infant/toddlers in highchairs and cribs to handle their disruptive behaviors.

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R 400.8125(1) · R 400.8125(1) Staff; volunteer; requirements. All staff and volunteers shall provide appropriate care and supervision of children at all times.

LH 1 did not provide appropriate care to Child A when she pulled Child A's finger out of her mouth eight times, threw 3 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP Child A's pacifier into the crib, pushed the crib with her leg, yelled at Child A that she was not going to clean up her throw up, did not make an effort to comfort Child A in distress, and forcefully patted her to sleep. LH 1 failed to provide appropriate supervision when she was on the phone while working with the children.

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R 400.8182(3)(a) · R 400.8182(3)(a) Ratio and group size requirements. Infants and toddlers, birth until 30 months of age, child care staff member to child ratio of 1 to 4, maximum group size of 12.

During my inspection on 2/7/25, the toddler room was out of ratio and group size. There were 15 children with three staff members.

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R 400.8188(4) · R 400.8188(4) Sleeping, resting, and supervision. Infants shall be placed on their backs for resting and s leeping.

CONCLUSION: REQUIREMENT NOT MET CORRECTIVE Plan to Correct Violation R 400.8188(4) – Sleeping, resting, ACTION PLAN: and supervision How Compliance Was Achieved: We immediately notified the family, CPS, and licensing authorities upon discovering the violation. LC 1 resigned prior and is marked ineligible for rehire. All infant staff completed immediate retraining on safe sleep practices. Monitoring of Compliance: • Daily spot-checks and weekly audits of infant sleep positions. • Findings reviewed weekly by administration. How Compliance Will Be Maintained: • Safe sleep guidelines remain visibly posted on all cribs and walls in the infant suite. • Ongoing weekly quick-talks and bi-weekly safe sleep training. • Mandatory safe sleep training and signed policy acknowledgments required for all staff. 6 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP DATE COMPLIANCE 6/15/25 WILL BE ACHIEVED BY: Rule/Statutory Violations

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R 400.8125(2) · R 400.8125(2) Staff; volunteer; requirements. All staff and volunteers shall act in a manner that is conducive to the welfare of children.

Based on the interview with LC 1 and the videos related to the incident, I do not find LC 1 conducive to the welfare of children based on the following: • LC 1 did not provide appropriate care to Child A when she pulled Child A's finger out of her mouth eight times, threw Child A's pacifier into the crib, pushed the crib with her leg, yelled at Child A that she was not going to clean up her throw up, did not make an effort to comfort Child A in distress, and forcefully patted her to sleep. • LC 1 failed to provide appropriate supervision when she was on the phone while working with the children. • LC 1 showed more anger and concern that the previous employer shared a video of her being inappropriate with a child, even though she appeared remorseful for being aggressive in her interview. • LC 1 was not aware of safe sleep practices and talked about disciplining infants/toddlers by restricting them even though she has worked in the child care field since 2005 and has a current CDA in infant/toddler care. • LC 1’s attitude and actions displayed on the videos and the interview are not conducive to the welfare of the children.

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R 400.8134(3)(b) · R 400.8134(3)(b) Hand washing. After toileting or diapering.

On the video#3, LH 1 did not ensure that the child washed hands after diapering.

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R 400.8335(6) · R 400.8335(6) Food services and nutrition; provided by center. All fluid milk and fluid milk products must be pasteurized and meet the grade "A" quality standards.

On 4/5/2024, I spoke with the Complainant, who stated that there have been several occasions where there is no milk to give the children. This would occur every couple of weeks where the center would not have milk for a couple of days. 2 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP She did not have a specific week that milk was not available. On 4/12/2024, I observed the Infants, Toddlers, and Preschooler having milk with lunch. On 4/12/2024, Ms. Jefferson stated that there is always milk at the center for the children. On 12/06/2024, I observed the Infants, Toddlers, and Preschooler having milk with lunch. On 12/6/2024, LC 1, LC 2, LC 3, and PD stated that the center has always provided the children with milk and there has never been a time when there was not milk at the center for the children.

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R 400.8182(3)(a) · R 400.8182(3)(a) Ratio and group size requirements. Infants and toddlers, birth until 30 months of age, child care staff member to child ratio of 1 to 4, maximum group size of 12.

On 4/5/2024 Complainant stated that the Infant classroom has ten children with one CCSM. She did not have any specific dates, but it was witnesses by everyone working at the center. On 4/12/2024, There were ten children present with LC 1, CCSM 3, CCSM 4, and CCSM 6. The CCSM to child ratio was maintained. Infant and Young Toddler classroom is approved for 16 children ages birth to 18 months. On 4/12/2024, Ms. Jefferson stated she has staff that left the center, and she was short staffed, but she has several interviews this week with what seems to be well qualified individuals. She is confident that she will be overstaffed (at least by 2 people) before the end of this week. Hiring fast is not something Ms. Jefferson likes to do, but she will move swiftly. On 12/6/2024, LC 1 stated that in March of 2024 there would be ten children with two CCSM’s. To maintain compliance another CCSM was required but the center was short staffed because CCSM’s would call off, they would come to work late. LC 1 was not sure how frequently this happened but the ratio issues have improved because three to four new CCSM’s have been hired over the summer and since that time the Infant classroom has maintained the required 1 to 4 ratio. On 12/6/2024, the PD 1 stated that she was not aware of the classrooms being out of ratio.

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R 400.8179(7) · R 400.8179(7) Program. 3 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP When awake, use of confining equipment for infants must be minimized, not to exceed 30 minutes at a time.

On 4/5/2024, The Complainant, stated that all of the Infants are left in their highchairs all day. On 4/13/2024, I did not observe children in highchairs that were not eating. On 4/13/2024, Ms. Jefferson stated that the children are not left in highchairs after they have finished eating. On 12/6/2024, LC 1, LC 2 and PD 1 stated that the children are only in the highchairs to eat and they are removed after they are finished eating. On 12/6/2024, LC 3 stated that she has no knowledge of what is happening in the Infant or Toddler classrooms.

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R 400.8182(1) · R 400.8182(1) Ratio and group size requirements. At least 2 adults, 1 of whom is a child care staff member, shall be present at all times when at least 3 children between the ages of birth and 3 years of age are present. A second child care staff member is required when needed to comply with subrule (3) of this rule.

On 4/5/2024, I spoke with the Complainant, who stated that last summer in 2023 Child was left outside on the playground. She did not know the name of the Child or the duration that the Child was outside alone. She was not sure how it was determined that the Child was left alone outside on the playground or who retrieved the Child. On 4/12/2024, Ms. Jefferson stated that she has no knowledge of a child being left outside on the playground. On 12/6/2024, LC 1, LC 2, LC 3, and PD 1 stated that they have no knowledge of a child being left outside alone on the playground.

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R 400.8125(1) · R 400.8125(1) Staff; volunteer; requirements. All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 4/5/2024, The Complainant, stated that the children in the Infant classroom are left alone and they will stand at the gate looking into Toddler classroom. The children are in cribs, highchairs, or a play swing sometimes while they are unsupervised. This would occur once a month because the center did not have enough staff to open the door for the parents and cover the classroom. On 4/12/2024, Ms. 4 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP Jefferson stated that the children are never left alone in the classrooms for any reason. On 12/6/2024, LC 1, LC 2, LC 3, and PD 1 stated that they have no knowledge children being left alone in any of the classrooms.

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R 400.8125(1) · R 400.8125(1) Staff; volunteer; requirements. All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 4/5/2024, I spoke with the Complainant, who stated that a CCSM was sleeping in the Infant classroom while feeding an Infant their bottle. She was holding the child while sleeping. The Complainant did not know the name of the CCSM that was sleeping. On 4/12/2024, I did not observe a CCSM sleeping in the Infant or any of the other classrooms at the center. On 4/12/2024, Ms. Jefferson stated that there was a temporary employee from ECE Subhub that had fallen asleep in the classroom. The employee was not allowed to return to the center because she was sleeping in the classroom. Ms. Jefferson provided the email correspondence between herself and Beth Pierson from ECE Subhub. This incident occurred on 7/13/2021. Per the email exchange Ms. Jefferson was not charged for the Subhub employee that was sleeping at the center. Since that incident no CCSM’s have been sleeping at the center and if CCSM’s were sleeping at the center they would be immediately terminated. She does not allow the staff to sleep at the center. This incident occurred three years ago and there was not a current incident. On 12/6/2024, Lead caregiver 1 (LC) stated that CCSM 1 was sleeping in the Infant classroom in the spring of 2024 and she was immediately fired by Ms. Jefferson. CCSM 8 was the only CCSM that she was aware of sleeping at the because sleeping is not allowed at the center. On 12/6/2024, LC 2, LC 3, and PD 1 stated that they have no knowledge of a CCSM sleeping in the Infant of any of the classrooms. On 1/7/2025, Ms. Jefferson stated that CCSM 1 was sleeping in the Infant classroom on 6/28/2024 and she was immediately terminated for “violation of company policies”. On 1/7/2025, I called CCSM 1 and her phone number is not working.

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R 400.8182(3)(b) · R 400.8182(3)(b) Ratio and group size requirements. Preschoolers, 30 months of age until 3 years of age, child care staff member to child ratio of 1 to 8, maximum group size of 16.

On 4/5/2024, Complainant stated that the preschool classroom has ten children with one CCSM. She did not have any specific dates but it was witnesses by everyone working at the center. On 4/12/2024, there were twenty- four children present with CCSM 5 and CCSM 6. The Preschool classroom is approved for 20 children ages 33 6 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP months to 12 years. The CCSM to Child ratio is 1 to 10. The center did not maintain the required CCSM to Child ratio with twenty-four children and two CCSM’s. On 4/12/2024, Ms. Jefferson stated she has several interviews this week with what seems to be well qualified individuals. She is confident that she will be overstaffed (at least by 2 people) before the end of this week. Hiring fast is not something Ms. Jefferson likes to do, but she will move swiftly. On 12/6/2024, LC 3 stated that in March or April of 2024 a CCSM left the center during lunch and did not return, leaving LC 3 alone with fifteen children in the Preschool classroom. The CCSM left the center at around 12:30 pm and she was alone with fifteen children until 4:00 pm when the children started going home. There was no one at the center that could help in the Preschool classroom. On 12/6/2024, the PD stated that she was not aware of the classrooms being out of ratio.

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R 400.8182(3)(a) · R 400.8182(3)(a) Ratio and group size requirements. Infants and toddlers, birth until 30 months of age, child care staff member to child ratio of 1 to 4, maximum group size of 12.

On 4/5/2024, The Complainant stated that the Toddler classroom has ten children with one CCSM. She did not have any specific dates but stated that it was witnessed by everyone working at the center. Ages of the children in the Toddler classroom are 18 months to 3 years. On 4/12/2024, there were twenty children in the Toddler classroom with LC 2, CCSM 1, CCSM 2, and PD 2. The children are ages 18 months to 3 years. The center did not maintain the maximum group size of twelve with twenty children present. On 4/12/2024, Ms. Jefferson stated she has several interviews this week with what seems to be well qualified individuals. She is confident that she will be overstaffed (at least by 2 people) before the end of this week. Hiring fast is not something Ms. Jefferson likes to do, but she will move swiftly. On 12/6/2024, LC 2 stated that there were times when there were ten children alone with one CCSM in the Toddler classroom. This did not happen frequently. Two CCSM’s left the center in April 2024 and that was why the Toddler classroom was out of ratio. LC 2 was not sure when the two new CCSM’s were hired for the Toddler classroom. Since they were hired the Toddler class has maintained the required 1 to 4 ratio. On 12/6/2024, the PD 1 stated that she was not aware of the classrooms being out of ratio.

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R 400.8167(1)(a) · R 400.8167(1)(a) Indoor space. Fifty square feet for infants and toddlers. 9 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP

On 4/12/2024, The center did not maintain fifty square feet for toddlers with twenty children present in the classroom approved for nineteen children. The Toddler classroom is approved for 19 children ages 18 months to 3 years.

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R 400.8143(11) · R 400.8143(11) Children's records. A center shall maintain an accurate record of daily attendance at the center that includes each child's first and last name and each child's arrival and departure time. 10 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP Electronic records may be used. If electronic attendance records are used, then they must be available to the department at the time of an inspection. If the electronic attendance records are not available during an on-site inspection, then the center is in violation of this rule.

On 4/12/2024, There were eleven children signed in on the Infant daily attendance sheet. The center did not maintain accurate daily attendance with eleven children signed into the Infant classroom with ten children present in the classroom. On 4/12/2024, There were sixteen children signed in on the Toddler daily attendance sheet. The center did not maintain accurate daily attendance with sixteen children signed into the Toddler classroom with twenty children present in the classroom. On 4/12/2024, There were twenty children signed in on the Preschool daily attendance sheet. The center did not maintain accurate daily attendance with twenty children signed into the preschool classroom and twenty-four children present in the classroom. On 12/6/2024, the daily attendance for the Infant, Toddler, and Preschool classrooms were accurate.

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R 400.8167(1)(b) · R 400.8167(1)(b) Indoor space. Thirty-five square feet for preschoolers and school-agers.

Child C was in the bathroom unsupervised for 5-6 minutes.

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