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Pulling inspections, violations, and complaints.
Home › MI › Lowell › Karen Potter
Lowell MI 49331 · License #DF410271584 · Home-based · Family Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Ages not published.
R 400.1910 · R 400.1910 Ratio of personnel to children. (1) The ratio of personnel to children present in the home at any 1 time must be not less than 1 member of the personnel to 6 A children. The ratio must include all children in care who are not related to any personnel and any of the following children who are less than 6 years of age: (a) Children of the licensee. (b) Children of a child care staff member or child care assistant. (c) Children related to any member of the household by blood, marriage, or adoption.
On 05/27/2021 I spoke with the complainant. On 05/27/2021 I spoke with Child A and B's Father. He explained there were marks present on Child B's belly button area that were noticed when Child A and B's Mother was getting Child B ready for bed. Child B told him that Child C "did it" in the basement during quiet time and said Ms. Potter was upstairs. Child A and B's Father explained they have had problems in the basement over the last couple of months as he feels the children are not supervised when in the basement. He stated Ms. Potter has not directly told him that she leaves children in the basement, but Child B reported Ms. Potter is upstairs when children are resting in the basement. Child A and B's Father reported the marks on Child B's belly looked like finger nail marks and Child B said Child C used his finger to make the marks, he is unsure if this happened over or under her shirt, but this was unwanted contact. This occurred roughly around May 19th. He stated Child B said she did not want to go to child care on May 19th because Child C "scrapes her on her belly". Child B's Father spoke with Ms. Potter that morning, Ms. Potter stated she would watch Child C and make sure he does not scratch Child B's belly. When Child A and B's Father picked up that day, Ms. Potter did not seem talkative, and he began putting Child A and Child C in his car. When he was getting Child B strapped in her car seat, he noticed a mark around her eye which looked as if she might have been stung by something, so he took a picture and showed this to Ms. Potter and asked what happened. Ms. Potter responded by "Oh I don't know, did you ask her?" Child A and B's Father told Ms. Potter that Child B mentioned she had sand in her eye and Ms. Potter stated Child B was running around the basement and probably ran into something. Child A and B's Father stated on their way home he asked Child B what happened, and she responded that Child C hit her with a shovel in the sandbox. He stated when he picked her up the children were inside, and this incident occurred while they were outside. He did not receive an incident report and Ms. Potter acted like she did not know that Child B had an injury to her eye. He stated there is no way that Ms. Potter did not notice the eye as the injury was obvious. He stated Child B did not see a doctor, but he is thinking after Child C hit her with the shovel, she may have rubbed her eye afterwards and sand possibly fell inside her eye. He explained roughly two months ago, Ms. Potter told him this "wasn't working out" to have Child A and Child B under her care. He explained when Child B came home and complained of another child kicking or hitting her, he would bring this to Ms. Potter's attention, and he does not believe Ms. Potter liked this as she responded by saying "This might not be working out then". He explained Child B told him that another child was mean to her and he would push and kick her, so he brought this to Ms. Potter's attention. Ms. Potter had shut down and said, "I don't know, he has ADHD". 3 Child A and B's Father had asked her to get a camera in the basement to help identify when things happen, but he never confronted her about not being in the basement as whenever he did bring concerns to her attention, she became defensive. He stated it seemed to have upset Ms. Potter to bring this to her attention. He explained there was a time when Child A had a red bottom and he wanted to make sure Child A was changed enough, then the following week Child B was pushed by another child and Ms. Potter changed her attitude and said maybe it wasn't working out and he believed they could work through these challenges. Ms. Potter told him that maybe she could not provide the level of care needed. He stated things were turning for the better as Ms. Potter was providing them with more updates, however last week there were back-to-back incidents with Child B and at that point, he was done with the child care. Child A and B's F
Child B had red lines on her belly and received a black eye from another child. There is concern that the children are not supervised by Ms. Potter as she cares for many children.
Disposition: Substantiated
Generated from this facility's specific inspection record
Data synced from Michigan MiLEAP, Child Care Licensing Bureau on Jul 9, 2026 · Source records · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
R 400.1911 · R 400.1911 Care; supervision; children. (1) A licensee shall ensure appropriate care and supervision of children at all times.
Ms. Potter provided appropriate care and supervision as she is present with child care children at all times unless nap time to check on sleeping children upstairs and downstairs. No other parents reported this to be of concern.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
R 400.1961 · R 400.1961 Parent notification required; incidents; accidents; illness; disease; isolation. (1) A licensee shall promptly report to a child's parent any of the following: (a) Any incidents, accidents, suspected illness, or other changes observed in the health of a child.
Parents and Ms. Potter confirmed parents were informed of any incidents verbally.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
MCL 722.120 Investigation, inspection, and examination of conditions, books, records, and reports; access by department, bureau of fire services, or local authorities; records; report; forms; confidentiality; disclosure of information; availability of confidential records; child information cards to be provided to department; failure of licensee to cooperate with investigation, inspection, or examination. (3) A licensee shall keep the records the department prescribes regarding each child in its control and care and shall report to the department, when requested, the facts the department requires with reference to the children upon forms furnished by the department. Except as otherwise provided in this subsection and subsection (4), records regarding children and facts compiled about children and their parents and relatives are confidential and disclosure of this information shall be properly safeguarded by the child care organization, the department, and any other entity in possession of the information. Records that are confidential under this section are available to both of the following: (a) A standing or select committee or appropriations subcommittee of either house of the legislature having jurisdiction over protective services matter for children, according to section 7 of the child protection law, 1975 PA 238, MCL 722.627. (b) The children's ombudsman established in section 3 of the children's ombudsman act, 1994 PA 204, MCL 722.923.
Ms. Potter disclosed confidential information to Child C's Mother regarding Child B's scratch and conversations Child A and B's Father had with Ms. Potter. Confidential information was also disclosed to Child A and B's Father by Ms. Potter when told that a child care child acted like they had symptoms of ADHD.
Open Not marked corrected in the state record
Category: recordkeeping. Open / not marked corrected.
R 400.1907 · R 400.1907 Child's records. (3) Dated daily attendance records of children in care must be maintained and include the child's first and last name and the time of arrival and departure. Electronic records may be used. If electronic records are used, they must be available to the department at the time of the inspection. If electronic attendance records are not available during an on-site inspection the child care home is in violation of this rule.
Ms. Potter's grandson is a child care child who is 2 years old and would count in ratio, however his attendance was never recorded.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.