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CDC Evergreen
2121 Hudson Street, Kalamazoo MI 49008 · License #DC390324648 · Center
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- (269) 488-0016
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- Address
- 2121 Hudson Street, Kalamazoo MI 49008 · Directions
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When they operate
Ages served
- Licensed for 135 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Michigan MiLEAP, Child Care Licensing Bureau- Violation
When a known injury occurred, staff notified parents.
- Violation
R 400.8125(2) · PR19-R 400.8125(2) Staff; volunteer; requirements. All staff and volunteers shall act in a manner that is c onducive to the welfare of children.
Staff did act in a manner that is conducive to the welfare of children.
- Violation
During unannounced onsite inspection and after reviewing attendance logs for staff and children on 6/17/2025, 6/18/2025, 7/22/2025, 8/26/2025 and 10/15/2025 the center is maintaining child care to staff ratios.
- Violation
R 400.8213(1)(a) · R 400.8213(1)(a) Staff; volunteer (1) All staff and volunteers present at the center shall: (a) Provide appropriate care and supervision o f children at all times.
Staff members have not provided appropriate care and supervision to Child A when he was bitten multiple times in care without staff being aware of the incidents. The bites were determined by child abuse specialist Dr. Brown to not be self-inflicted.
- Violation
The area that is under construction has been being used by the school aged children. Including the restrooms where the dry wall is only partially covering the wall.
- Violation
After interviews with Licensee Designee Angela Smith, Staff, parents, and teacher it was determined that the infants/toddlers are being left in unapproved sleeping equipment while sleeping.
- Violation
CONCLUSION: REQUIREMENT NOT MET CORRECTIVE ACTION As of July1, 2025, all required trainings have been completed. PLAN: DATE COMPLIANCE 7/1/25 WILL BE ACHIEVED BY: Rule/Statutory Violations
- Violation
Two classrooms were out of ratio.
- Violation
General maintenance of premises: outlet covers missing in 112, missing cabinet handles in 112, broken locks in 4-5 year old room
- Violation
R 400.8385 · R 400.8385 Poisonous or toxic materials. Poisonous or toxic materials.
3-step cleaning bottles accessible to children in room 114.
- Violation
Room 115 had chairs stacked in front of the door to keep children from escaping.
- Violation
Program Director has an approved specialized variance to the licensing rule involving program director qualifications. The variance was approved on 4/22/2025 and expires on 4/22/2029.
- Violation
R 400.8140(1) · R 400.8140(1) Discipline. Positive methods of discipline that encourage self-control, self-direction, self-esteem, and cooperation must be used.
Based on interviews with child care staff members and parents, it was determined that Program Director does not yell at children or child care staff members.
- Violation
R 400.8125(1) · R 400.8125(1) Staff; volunteer; requirements. All staff and volunteers shall provide appropriate care and supervision of children at all times.
It was found during this investigation that Child A does not have a broken leg and it was a normal gap for his age/development. Child F was accidentally hit by a child that was swinging when he ran past the swing set. Staff rushed to Child F immediately, gave first aid to him, and contacted his parent. Appropriate care and supervision was provided in both incidents.
- Violation
R 400.8125(2) · R 400.8125(2) Staff; volunteer; requirements. All staff and volunteers shall act in a manner that is conducive to the welfare of children.
Based on interviews, the staff acted in a manner conducive to the welfare of the children.
- Violation
Positive methods of discipline are not being used at the center as a child care staff member was overheard using an inappropriate tone and volume with children. Two of the parents that were interviewed also had concerns with child care staff yelling at children and speaking in an angry tone.
- Violation
On July 19, 2023 I completed an unannounced onsite inspection at the facility and interviewed child care staff member (CCSM 1). She reported she is the assistant director. Program director, Madison Ring was not in that day and would be on vacation for the next week. CCSM 1 reported staff do use their phones to communicate between classrooms through the What's App instant message service and they put notes on the Class Dojo application for parent communication. She is not aware of any issues with staff not properly supervising due to being on their phone. CCSM 1 provided me phone numbers to contact Madison Ring and other child care staff members. On August 1, 2023 I made telephone contact with Child A, B, and C's father. He reported that child care staff members being on their phones has been an ongoing issue. He stated when he enters the room, it is often that all child care staff members are on their phone and the children are running around. It was better for a while under the previous program director, but it seems to be happening again. On August 3, 2023 I made telephone contact with Madison Ring. She reported child care staff members being on phones has previously been an issue, but since she has taken over from the previous director she has started doing write ups. She has not noticed it being an issue with supervision lately. The child care staff members do 3 use an instant message app to communicate for bathroom breaks and to communicate with parents through Class Dojo. On August 24, 2023 I made telephone contact with Child D's mother and Child E's mother. Child D's mother reported she has not had any concerns with child care staff members being on their phone and lacking supervision. Child E's mother said she doesn't really see child care staff members on the phone. On August 29, 2023 I made telephone contact with CCSM 2 and completed an unannounced onsite inspection and interviewed CCSM 3. CCSM 2 reported that she does use the phone to communicate with other child care staff members when she needs something or to post things for parents, but it is not for personal use. She has not heard any complaints from parents regarding phone use. CCSM 3 said they only use phones for What's App and Class Dojo. She does not feel this interferes with supervision.
- Violation
Madison Ring reported she is not aware of any issues with handwashing. She reported CCSM 2 has recently taken over for the grasshopper room and is doing great with handwashing. CCSM 1 stated they recently had a staff meeting for newer teachers and made sure to discuss all the times handwashing is required. She has not seen any issues. CCSM 2 reported she is not sure if handwashing was an issue before, but she ensures the children wash their hands constantly. She said there was a recent staff meeting that went over all the 4 requirements for handwashing. CCSM 3 reported she is following all the handwashing guidelines for herself and the children. Child A, B, and C's father said he has no idea how often the children are washing their hands, but it has never been a concern. Child D's mother said sometimes her child's hands are dirty when she picks up, but she is coming from the playground so that is to be expected. Child E's mother said her child used to come home dirty often, but she feels things have been going better since CCSM 2 started leading the room.
- Violation
While investigating this complaint, another complaint came in on July 26, 2023. It stated Child A was playing on the playground and found a used contraceptive that is typically used by males. Child A brought it to a staff member. It is unknown if Child A put the contraceptive in her mouth. An incident report was received from the facility the same day. Madison Ring reported she was not on the playground when the incident happened. The Ladybug room (ages 1-2) were on the playground. Child A walked towards CCSM 3 and she had a used contraceptive in her hand. CCSM 2 took it from her and used hand sanitizer on Child A's hands. CCSM 4 then took Child A inside to wash her hands. Madison Ring reported that she contacted the parents and advised them they may want to take her to the doctor. Madison Ring stated they have had an issue with unhoused people on their playground after hours. She did file a police report for the incident. She reported two weeks ago when she arrived at the facility there was a unhoused man sleeping on the playground. Staff are supposed to check the playground if they are the first group to use it, but she does now know if it was done. 5 CCSM 3 stated that her room was the first group to use the playground on the day of the incident and it was not inspected before they let the children play. She was talking with another child when Child A came up to her with something in her hand. When CCSM 3 realized it was a used contraceptive she took it from Child A and used a baby wipe to clean her hands off. CCSM 3 stated that CCSM 4 then took Child A inside to clean her hands and face with soap. CCSM 3 reported she does not believe Child A put it in her mouth, but she did not see when she picked it up. CCSM 3 stated that she has previously seen dog feces on the playground and made sure to clean it up before the children used the play space. CCSM 4 no longer works at the facility. Telephone contact was attempted with CCSM 4 on August 16, 2023 and August 22, 2023, but contact was not made. Child A, B, and C's father said on the day of the incident he received a phone call from Madison Ring stating that Child A found a used contraceptive on the playground. She told him Child A brought it over to a staff member. He does not recall the exact wording, but he said Madison Ring made it sound like Child A had no opportunity to put it into her mouth. After receiving the incident report Child A's father has concerns because it is clear no one knows how long Child A had the item before she brought it to a staff member. He stated Child A was taken to Bronson hospital for a mouth swab test. The test came back negative. Child A's father said the doctor reported it is unlikely anything was contracted, but there is still potential. The doctor advised to watch for any new symptoms and keep an eye out for diaper rash, because it could be something other than diaper rash. He advised Child A, B, and C will no longer be attending the facility.
- Violation
During my July 19, 2023 onsite inspection CCSM 1 reported that the drywall in the grasshopper room has been patched, but still needs painted. The ceiling tiles haven't been fixed because they are were waiting on the leak in the water heater above it to me fixed. She reported the tiles have not been ordered at this time. I observed the classroom and did see the drywall has been repaired and there was not chipping paint. The ceiling tiles in the bathroom area are stained and a few are missing. On August 3, 2023 Madison Ring reported the water heater was fixed the day before and the ceiling tiles would now be replaced. I requested she email me the work orders for the water heater and the ceiling tiles to show it was addressed prior to the compliant. Madison Ring agreed to send them. When I completed the onsite inspection on August 29, 2023 Madison Ring was not at the facility, but CCSM 1 was provided my email address and she agreed to send the work orders for fixing the water heater and ordering the ceiling tiles. I viewed the grasshopper room, and the ceiling tiles are still missing. On August 30, 2023 I completed the exit conference with Madison Ring. She reported she did not have an email address to send the work orders to. She was provided an email address and she agreed to send them. As of September 1, 2023 work orders for the water heater and proof of ordering the ceiling tile replacements have not been received from Madison Ring or CCSM 1.
- Violation
The chipped paint has been repaired in the grasshopper room, but the ceiling still has stained and missing tiles. There is no proof that any work has been done to fix the issue.
- Violation
Child D's mother and Child E's mother report diapers are not being changed when wet or soiled.
- Violation
There is no record that CCSM 2 has been fingerprinted and she started at the facility on May 8, 2023.
- Violation
CCSM 4 is currently connected to another license associated with the licensee, but has never been connected to CDC Evergreen. She is also no longer employed with the license, but has not been disconnected.
- Violation
On 05/02/2023 I received an email from Complainant about concerns with the Great Start Readiness Program (GSRP) preschool classrooms at Child Development Center (CDC) Evergreen as they had received feedback from parents and the issues were possible licensing rule violations. On this same day I spoke with Child A's Mother. Child A is in the Turtles GSRP classroom. Child A's Mother did have concerns with care and supervision in her child's classroom as back in October of 2022 Child A had an incident where his teeth were injured during outdoor play. Child A was picked up by his father the day of this incident and his father did not receive an incident report, nor was he told about the injury. Once home, Child A complained to his mother that his teeth hurt. He lifted up his upper lip and revealed swollen, bleeding gums and three of his teeth were pushed backwards. Child A's Mother brought Child A to the emergency room that evening and the dentist the next day. Child A's Mother brought Child A into the center after the dentist appointment and talked with program director, Maddie Ring. She was given the incident report at this time. Ms. Ring told her that she was the person who had given first aid to Child A after he fell on the playground equipment. Child A's Mother asked her why the center never contacted her when the injury occurred, and that Ms. Ring responded, "I did not want to bother you at work," Child A's Mother was upset that she was not contacted immediately when the incident happened, and that Child A's Father was not told about it when he picked up the evening before. Ms. Ring told Child A's Mother that there "must not have been someone in the office" when Child A's Father picked up. Child A's Mother reported that Child A is one of the victims of bullying in the classroom and that it is a girl at the center who is bullying other children. I asked Child A's Mother if her child still attends 3 the center, and she indicated that he does and will graduate end of May from the GSRP preschool. On 05/04/2023 I conducted an unannounced onsite inspection to CDC Evergreen. The program director, Ms. Ring, had went home early as she was feeling sick. Both of the GSRP preschool classrooms were on a field trip to Binder Park Zoo, and the other classrooms were napping. I interviewed Child care Staff Member (CCSM) 1. I obtained child information cards and Firefly GSRP attendance records. CCSM 1 is a child care staff member that works in whatever classroom she is needed for the day and in the front office. CCSM 1 was not present the day that Child A fell on the playground and injured his teeth, but she did recall hearing about it a few months ago as she was working in the front office and answered a phone call from Child A's Mother. Child A's Mother told her that at Child A's original dentist appointment after the incident, his teeth were ok, but Child A just went to the dentist again and his teeth were dead. CCSM 1 told Child A's Mother she was not present for the original incident, nor did she know much about it, so she would let the program director and GSRP child care staff know she called. On 05/22/2023 I conducted a second unannounced onsite inspection to CDC Evergreen. Both of the GSRP classrooms of children were outside on the playground. There were 23 children total with four child care staff. I observed the child care staff providing appropriate/adequate supervision as they were positioned around the different areas of the playground, including the turtle climber, swings, sandbox area, and one walking around to different areas. I interviewed the program director, Ms. Ring, Child Care Staff Member (CCSM) 2, Child Care Staff Member (CCSM) 3, and Child Care Staff member (CCSM) 4. I requested that Ms. Ring email me a copy of the incident report from October 2022 with Child A. She agreed to find it in the file and do so. Ms. Ring recalled the situation where Child A had injured his teeth as she was the person who administered first
- Violation
On 05/02/2023 I received an email from Complainant about concerns with the GSRP classrooms at Child Development Center (CDC) Evergreen. On this same day I spoke with Child A's Mother. Child A's Mother did have concerns with children too ill to be with the group are still being allowed to be around other children. She was contacted to pick up her child because he was displaying symptoms of pink eye, but indicated she had heard from talking to a parent who chaperoned a field trip to the butterfly garden, that there was a child on the field trip who clearly displayed symptoms of pink eye and was allowed to stay on the trip around other children. On 05/04/2023 I conducted an unannounced onsite inspection to Child Development Center (CDC) Evergreen. The program director, Maddie Ring, had went home early as she was feeling sick. Both Great Start Readiness Program (GSRP) classrooms were on a field trip to Binder Park Zoo. I interviewed Child care Staff Member (CCSM) 1. I obtained child information cards and Firefly GSRP attendance records. CCSM 1 was not familiar with any child being allowed on the April 2023 field trip that had pink eye and does not believe the child would have been allowed on the trip if 10 he was not cleared by a doctor to return. CCSM 1 reported the center has had a huge issue with pink eye the last month or so and children are not able to return to the center without a doctor's note clearing the child for return, at least 24 hours on medication, and proof of the medication. On 05/22/2023 I conducted a second unannounced onsite inspection to CDC Evergreen. I interviewed the program director, Ms. Ring, Child Care Staff Member (CCSM) 2, Child Care Staff Member (CCSM) 3, and Child Care Staff member (CCSM) 4. Ms. Ring reported there have been a lot of cases of pink eye going around at the center. The cases have been so bad that doctors have had to prescribe a second round of eye drop medication to clear it up. The particular child that the allegation is referring to is a child that was only allowed to go on the field trip after the center had received a doctor's note and proof that he/she was on medication for the illness. The center policy is that children are not allowed to be at the center if they have a communicable disease/illness and cannot return until they are cleared by their doctor and have note stating so. They must also have been on medication for at least 24 hours. If a parent says a child's symptoms are due to allergies, they must have a doctor's note stating that the child has allergies and what they are. If children become ill while at the center, they are separated from the other children until parents/guardians pick them up. The center is also doing extra cleaning and sanitizing and have adopted the "yuck bucket" for throwing toys children have touched or put in their mouth to move immediately to the kitchen for wash, rinse, and sanitizing. CCSM 2 reported that she was unable to attend the butterfly garden field trip as she was home sick with double pink eye. She indicated that the center policy is that children are separated from the group if they become ill, and parents are called to pick their child up. The child is unable to return to the center without a doctor's note clearing them or being on medication for at least 24 hours. CCSM 3 was present for the butterfly garden field trip in April 2023. She reported that the center was having a lot of cases of pink eye around that time, and that children were being sent home immediately if they showed any symptoms. The child is separated from other children and waits in the office until a parent/guardian picks them up. Children are not allowed to return to the center unless they have a doctor's note stating they are clear to return or have been on medication for over 24 hours. During the April 2023 field trip, there was one child that had recently had pink eye, but that child had already been home and on medication to treat pink eye and had a doctor's
- Violation
On 01/20/2023 I conducted an unannounced onsite inspection to Child Development Center (CDC)-Evergreen. I observed a majority of the children napping or engaged in a quiet activity in their classrooms. In the two infant rooms staff were holding children, feeding, changing a diaper, and on the floor while the child had "tummy time." I interviewed Child Care Staff Member (CCSM) 1, Child Care Staff Member (CCSM) 2, Child Care Staff Member (CCSM) 3, and program director, Shannon Ross. I obtained child information cards, children's attendance, the parent handbook, and a copy of the safety/behavior plan and meeting notes for Child A (age 5) with the behavioral specialist from Kalamazoo County (KC) Ready 4s. CCSM 1 reported that Child A does have some behavior issues, one of them being that he runs from his guardian and from the classroom and center. She indicated that Child A has never escaped unknowingly but that Child A has on several occasions escaped out the front door of the center and the emergency window in Child A's Great Start Readiness Program (GSRP) classroom. CCSM 1 has personally chased after Child A twice when he escaped out the front door and she caught Child A in the parking lot right outside the front door. She reported that each time Child A has ran off a child care staff member has chased after him when he took off and caught up with him right away, and sometimes his guardian is still on the premises. Child A tends to try to run from the room at drop-off, or when he is upset, and child care staff are trying to calm him down. Child A works with a behavior specialist from Kalamazoo County (KC) Ready 4s. The specialist meets with the center and Child A and Child B's Guardian as well. CCSM 1 indicated that Child A's behaviors had improved but have escalated again after the holidays break/vacation time, so there is a meeting scheduled with the behavioral specialist next week. CCSM 1 reported that she has a good relationship with Child A and is usually able to calm him down and de-escalate any behavior issues he is having. She talks with him about things he is interested in or finds an activity to distract him. If Child A runs from the classroom or building, his guardian is called, and he is sent home due to safety concerns. If he is already trying to run before getting to his classroom, he can't stay at the center that day. CCSM 2 regularly works with Child A in his classroom. She reported that Child A does have some behavior issues, such as hitting, kicking, punching, and "cussing," at staff and other children, and he does like to try to run from the classroom or go out the emergency exit window in the room. Child A waits for moments when he sees that child care staff are working with another child, or right at drop-off when his guardian is still on the premises. CCSM 2 and the other child care staff are aware that he has a tendency to try and escape from the room, so they do try to have one staff near the exit door of the classroom. If Child A does run from the classroom, his guardian is called, and he is sent home for the day. Child A is not allowed to stay at the center if he is trying to run before even making it to the classroom. CCSM 2 3 indicated that it is not an every day thing for Child A to try and escape the classroom, and that is has only happened on a few occasions. Each time child care staff chase after him and bring him back. Child A usually runs from the classroom door, but there was an incident where Child A escaped and ran from the center by climbing out of the emergency exit window in the classroom. Both child care staff in the room were busy attending to other children's needs. Child A saw that as an opportunity. CCSM 2 reported she looked over to the window when she heard a commotion and saw Child A's feet in the air as the rest of his body was out the window. CCSM 4 ran out of the classroom immediately and went after Child A in the parking lot. Child A and Child B's Guardian happened to still be
- Violation
On 09/01/2022 I conducted an unannounced onsite inspection to the Child Development Center (CDC)-Evergreen. I observed eight infant children and two child care staff and was told the two infant rooms were combined for the day. I interviewed program director, Shannon Ross, child care staff, Victoria King, Leaticha "Lue" Gray, Megumi Moretz, and Susan Baker. I obtained child information cards, Child A's feeding instructions, attendance records, and the parent handbook. Ms. Ross is the program director of CDC Evergreen. She confirmed that the complaint is from Tuesday 08/30/2022 when Child A was picked up and Ms. Baker was the child care staff in the room with four children. Ms. Ross did speak with the family and Ms. Baker regarding the incident. She reported that Ms. Baker denied being out in the hallway with children left unattended in the classroom and told Ms. Ross she was feeding another child when Child A's Grandmother picked up Child A. Ms. Ross indicated there are seven children enrolled in the Caterpillar classroom and the child care staff that work in the room are Ms. King, Ms. Baker, and sometimes Ash Kellogg or Taylor Klaiber. The other infant child care staff are Ms. Gray and Ms. Moretz, who work in the Butterfly room with older infants. Ms. King works in the infant room, Caterpillar (0-6 months). She is one of the child care staff who works with Child A but she was not present at the time of this incident. Ms. King maintains supervision of the infants by always being with them on the floor or near enough to them to reach them if needed. If a child is upset or crying, she tries to interact with them to soothe them. She also checks to see if they have soiled their diaper or are hungry. Ms. King uses the "WhatsApp" application (a messaging and video call application) on her phone to message one of the directors or other staff if she needs to leave the room for any reason or go on break. She has not observed or heard of Ms. Baker leaving the children unattended at any time but did indicate that Ms. Baker does not use the phone application to message staff when she needs to leave the room or take a break. Ms. Baker typically peaks out the door to see if someone is the hallway that can step in, or she will call out to someone down the hallway to come step into the classroom. Ms. Gray works in the infant, Butterfly classroom. This classroom is the older infants, 6-12 months of age. Ms. Gray had no knowledge of an incident occurring with other infant staff this week. She indicated that she and Ms. Moretz work together most of the time and stay in their room with the children but she is familiar with the other infant child care staff. Ms. Gray has not observed Ms. Baker or any infant child care staff leaving children unattended and talking in the hallway. Ms. Gray maintains care and supervision of the children by staying right with the children, holding them, playing with them, feeding them, etc. If Ms. Gray needs to leave the room, she uses the "WhatsApp" application on her phone to message other staff to come down to the room to cover for her. She does not leave the room until someone is able to step in. Ms. Moretz is an infant child care staff in the Butterfly room. She leaves around 2- 3PM every day, so she would not have been present this week when the incident 4 occurred. Ms. Moretz indicated she does not ever talk in the hallway and stays in her classroom. If she needs to take a break or leave the classroom, she uses the "WhatsApp" application to ask other child care staff or the director to come to her room and step in for her. Ms. Moretz reported that she stays near the children at all times if she is working alone and if she is working with another staff, one of them is always with the children while the other person is doing something in the room, such as, diaper changing, feeding a child, etc. If a child is upset or crying, she first sees if they need diaper changing or a bottle. If they still need soothing, she
- Violation
On 09/01/2022 I conducted an unannounced onsite inspection to the Child Development Center (CDC)-Evergreen. I interviewed program director, Ms. Ross, child care staff, Ms. King, Ms. Gray, Ms. Moretz, and Ms. Baker. Ms. Ross reported that Child A has special feeding instructions as he works with an occupational therapist. A copy is kept on file at the center and in the classroom. She did give me a copy for review. Ms. Ross spoke with the family and Ms. Baker about the incident. Ms. Baker denied bottle propping but told Ms. Ross that she had put Child A in a bouncer seat with his bottle to have him touch and hold the bottle. Ms. Baker interpreted this as what should be done per the feeding instructions specific to Child A. Child A's shirt was wet and he still had the bottle when grandma walked in because he was still working on drinking the bottle. Ms. Ross reported that after this incident, she went over bottle-feeding with all child care staff that work in the infant rooms yesterday, 08/31/2022. She first sent out a message to staff and then went around and spoke with them about it. I reviewed the feeding instructions. The instructions say to encourage Child A to explore and familiarize himself with the bottle by helping hold the bottle while the caregiver feeds him or hold the caregiver's arms/hands. The caregiver is not to hold his arms down. Try feeding him while he Is laying on his side with his head above his feet. Allow him to chew on the nipple and any attempts with the bottle he will allow. When feeding, if he is refusing/fighting/and or continuously pushing the bottle out of his mouth in an upset manner, let him calm down, and then offer the bottle again. If he refuses the bottle a second time, offer the bottle again in thirty minutes. If he still refuses, try again in two to three hours. Ms. King confirmed that Child A does have special feeding instructions on file at the center. She reported that when child care staff are feeding Child A, they are supposed to let him explore holding and touching the bottle and chewing on the nipple. Ms. King was surprised to hear about Child A's shirt being soaked through as she did not feel that Ms. Baker would leave a child in a wet shirt. Ms. King indicated she feeds infant children in her arms, one at a time. She does not leave the children in equipment with bottles, nor does she allow the younger infants to try and feed themselves if they are not developmentally able to do so. Ms. Gray reported that the older infants, that are developmentally able to hold and feed themselves, do feed themselves, but she stays with them, or right near to them, while they are eating. For younger infants, Ms. Gray holds the infant and feeds them. Ms. Moretz indicated that a majority of the infants in the Butterfly room are at a developmental stage where they are now able to feed themselves. The children who are able to hold the bottle and feed themselves without issue are placed in the high-chair while they eat. She or Ms. Gray always stay close to the children to monitor their eating. Ms. Moretz holds and feeds the younger infants, usually in the rocking chair. 7 Ms. Baker reported that on 08/30/2022 she was working alone in the classroom with four infant children, one of those children being Child A. One of the children needed a bottle, so she started feeding them. Child A woke up from a nap at this time and also wanted a bottle. She put his bottle in the warmer and put the other child in the bouncer seat. Ms. Baker started feeding Child A in the rocking chair. Child A was being "fussy" as he is very hard to feed and none of his special feeding instructions were working, so she put Child A in a second bouncer seat, gave him his bottle, and was on the floor sitting with them trying to feed them both. The other child finished his bottle. Shortly after, Child A's Grandmother came into the room to pick Child A up. Ms. Baker does not recall exactly what she was doing at the moment (whether she was si
- Violation
During interviews for this investigation two parents mentioned they had observed children asleep in swings on multiple occasions.
- Violation
On 0810512022 1 receive a phone call from program director Shannon Ross. Ms. Ross reported that she had been oss lnaicatea sne woui sene over an report regarding the situation. She also indicated that Child A was brought to the center this morning and that she contacted Child A's Mother to come pick Child A up until she could figure out what was happening with the investigation. Ms. Ross had 3 not had a chance to talk to staff yet, or her supervisor, Malta DePriest, Ms. Ross was not present at the center when this incident occurred as she had left for the day. On this same day Ms. Ross entailed the incident report to me. The incident report indicated that the incident occurred on 08/04/2022 approximately 5.20PM. Child care staff, Selton Gibson, was sitting in the classroom and Child A was between Mr. Gibson's legs trying to get on his lap and pinching Mr. Gibson. Mr.. Gibson told Child A to stop and held out his hand but Child A continued to climb on him and pinch him. Mr. Gibson repeatedly put his hand out and told Child A to stop. Child A tripped on Mr. Gibson"s shoe and fell over. At that moment Child A's Mother walked into the room and picked up Child A and left. interviewed due to his young age, language ;Mild A's Mother indicated that Child A Child A sta was iii the Dragonfly room and then moved up to the Frogs room, where he was currently enrolled. Child A's Mother reported that last Thursday, 08/04/2022, at approximately 5:3 PM, she went to the center to pick up Child A. It was hot and humid that day, so several classrooms of children were combined in the "playroom." The door to the room has a window that Child A's before going inside to observe what her child is doing due to Child A's Moti"i", Mother observed a new child care staff, Skylar Clay, and Mr. Gibson sitting in a chair facing away from the door, Mr. Gibson was holding a cell phone in front of his face and appeared to be "facetiming" or video chatting with someone. Child A went in towards Mr. Gibson for a hug with a smile on his face. Mr. Gibson swatted Child A away "like a fly bugging him." Child A continued climbing at him and Mr. Gibson gave Child A a dirty look as if he were disgusted and pushed him aggressively on Child A's chest. Child A came back a third time and Mr. Gibson wound his arm back and pushed him again, this time Child A fell and started crying. Child A's Mother walked in at this point, picked up Child A, and left the room. Child A's Mother went directly to the director's office. Ms. Ross was gone from the center, so Child A's Mother spoke with child care staff/assistant director, Taylor Klaiber. Ms. Klaiber apologized to Child A's Mother and told her she would speak to Ms. Ross upon her return. Ms. Klaiber told Child A's Mother they would not have Child A in the same room with Mr. Gibson and that they would switch Child A's room if Mr. Gibson was there. The next day Child A's Mother spoke with Ms. Ross about the incident. Child A's Mother was upset with the way this incident was handled as Ms. Ross called and asked her to pick up Child A the day after the incident and not to bring Child A back to the center until the investigation is over in order to protect her child care staff. I explained to Child A's Mother that the center's decision to withdraw a child is not a child care licensing rule violation and that our rules only require 4 centers to have a written enrollment/withdrawal policy, so it would not be anything I would be investigating. Child A's Mother felt this should be a licensing rule and wanted to know how she could suggest a rule change to Lansing. I told her I would give her the name of the licensee designee for CDC-Evergreen, Malia DePriest, who is also Ms. Ross's supervisor, and give her a link to the Licensing and Regulatory Affairs website's rule suggestion area. Child A's Mother also reported that a staff member at the center, she did not want to give the name of, had told her the staff do not receive adequate training, a
- Violation
There is not enough information to determine whether Child A was pushed as there are no cameras in the classroom and the other child care staff in the room did not see the incident occur. It is not believed that there was any malice or intent to harm. Mr. Gibson was distracted by a personal situation and on his phone. He reported feeling uncomfortable as Child A would not stop pursuing contact by pinching and grabbing between Mr. Gibson's legs. Mr. Gibson denies pushing him but said he did put his hand out repeatedly to try and stop him. ....... .... .....................
- Violation
On 05/09/2022 I conducted an unannounced onsite inspection to Child Development Center (CDC) - Evergreen. I observed the children playing outside in the fenced in play yard, or inside having snack, depending on the classroom. I also observed three different people pick up children while I was outside near the front entrance. The first two people went to the play yard and got their child and went inside the building with their child through the front entrance to check them out at the computer near the entrance. The third person went inside and checked their child out and then came out of the building with their child several minutes later. I obtained child information cards, the CDC child tracking policy, and the parent handbook. I reviewed attendance and copies of staff signed tracking policy onsite. I interviewed program director, Shannon Ross, assistant director, Maddy Ring, and child care staff, Ammy Zuniga, Kiara Thurman, and Diamond Johnson. Ms. Ross is not present at the center typically when parents pick up at the end of the day as she opens and leaves early, and assistant director, Ms. Ring closes. Ms. Ring was present at the center last week when Child B was picked up by her mother's friend, who was not listed on the release on the child information card. Ms. Ross indicated last week the center was having issues with their Wi-Fi/internet and had to have someone come out and work on it. Due to the internet being down, Procare, the child care management application used by the center, was down on the computer. Procare is used to track children's attendance each day, as well as a back-up paper copy on a clipboard in each classroom that child care staff use to track attendance. Ms. Ross looked through the attendance for last week while I was interviewing her. Both Child A and Child B (siblings) were on the paper attendance for 05/04/2022, the day the incident occurred. Child A and Child B were checked in at 6:26AM and 6:25AM. Child A got on the bus at 8:35AM for school and did not return to the center that day. Child B was picked up at 4:40PM. Ms. Ross reported that all staff are trained on the child tracking policy and sign a form stating that they have read and understand the policy. This policy includes keeping track of the number of children at any given time, that all children present are accounted for, and attendance 3 throughout the day. The policy for release of children is also included in the parent handbook that is read and signed by parents. Ms. Ross indicated the doors to the center are kept locked and parents must have a code to get into the building. Parents are not supposed to share that code with other people. Once in the building, the parent or person dropping off/picking up must check the child in/out on the computer/Procare. They then can go down to the child's classroom and drop or pick their child off/up. The child care staff in the classroom keeps track of the child arriving/departing on paper attendance in the classroom as well. The center has a lot of brand-new staff starting the past several weeks, so many of the staff are brand new to the policies and procedures at the center as well as to the parents and children. The new staff should be checking identification as they do not yet know the families but many of the staff who have been working at the center for a while do know who the children's parents/guardians are. Typically, parents notify the center if someone else will be picking up. Ms. Ring confirmed she typically closes the center each day, working from 9:00AM to 6:00PM. She recalled there was a lady that came to the center last Wednesday, 05/04/2022, asking for Child A and saying she was told to pick him up. She told the lady that Child A was not there and the lady left the building and went back outside. Ms. Ring assumed the lady left as she never came back inside but apparently, she had saw Child B on the playground and Child B was released to her and left with her. This was one of the
- Violation
On 08/27/2021 I spoke with program director, Shannon Ross. She reported that an incident had occurred the previous morning (08/26/2021) with police involvement. The children were outside on the playground mid-morning. Child A was throwing a football and hitting other children with it. He was asked to stop doing so but continued to hit other children. Child care staff member, Ishrell Yates, intervened by trying to get the football away from Child A, and when doing so, Child A punched her several times. He continued punching her, so Ms. Yates picked him up from behind/under his armpits and carried him inside the building. Child A sat down in the hallway with child care staff member/assistant director, Maddy Ring, to calm down and talk about his behaviors. Child A's Mother refused to sign the incident report at the end of the day and brought Child A to the center this morning (08/27/2021). She was told that Child A could not stay at the center and that someone would follow up with her. The police showed up at the center following this and reported they were there to investigate the center staff member choking Child A. The police reviewed video footage and interviewed staff. Ms. Ross indicated the police did not find any evidence of inappropriate discipline occurring and left the center. On 08/31/2021 I conducted an unannounced onsite inspection to Child Development Center (CDC)-Evergreen. I observed the children napping/having rest time in each of their classrooms. I interviewed program director, Ms. Ross, child care staff/assistant director, Ms. Ring, and child care staff members, Alyssa Garcia, and Diamond Johnson. I obtained child information cards and the center discipline policy/parent handbook. I viewed video footage from the center cameras of the incident. Ms. Ross confirmed the information she had explained over the phone and in the incident report. She added that on the day of the incident Child A's Mother had demanded to see video footage from the cameras but was told she could not view the camera footage without it being discussed with the licensee designee/early childhood coordinator, Malia DePriest. Ms. Ross indicated there have been incidents of aggression with Child A in the past and this was not his first incident of him being physical with others. Child A had been suspended in the past but his behavior was overall improving. Ms. Ross informed me that Child A is no longer at the center as he went back to school for the year and 08/27/2021 would have been his last day anyhow. She also informed me that Ms. Yates is no longer employed at the center as she had planned 08/27/2021 to be her last day prior to the incident happening. She has a full- time job somewhere else. As a result of this, it should be noted I was not able to interview Ms. Yates. I reviewed the video footage from the center cameras with Ms. Ross. I observed Child A and Ms. Yates come inside the building from the door that led from the playground area to the back hallway. Ms. Yates was carrying Child A with her arms positioned under his 3 arms/armpit area. He then dead-weighted his body, reached up and grabbed Ms. Yates shirt, attempting to punch her with his other arm. Ms. Ring and Ms. Ross then appeared in the hallway to help Ms. Yates. Ms. Ring reached for Child A's hands to stop him from hitting Ms. Yates, and Child A then sat on the floor. Ms. Ring sat on the floor with him and was talking to him. Ms. Ring is a child care staff member and assistant director at the center. On the day of the incident, she was working in the office and about to go into the school-age classroom when Ms. Yates came into the hallway from outside carrying Child A under his arms. Child A had his hands on Ms. Yates shirt, so Ms. Ring and Ms. Ross came down the hallway to assist Ms. Yates. Ms. Ring told Child A, "let go. I am here. Its fine," and Child A let go of Ms. Yates and sat on the floor. Other children and child care staff started walking by, so Child A went and hi
- Violation
On 08/05/2021 I received an incident report-State of Michigan from program director, Shannon Ross, reporting an incident that occurred on 07/29/2021 at approximately 10:45AM. The report was that Child A came into use the restroom from the playground. Child care staff member, Harley Cousineau, was in the bathroom cleaning at the time and child care staff member, Alyssa Garcia, was in the hallway. Child A used the restroom and then went back outside to the playground. Ms. Garcia watched him walk down the hallway and back out the door to the playground. Child care staff member, Angel Crites, was talking to another child when she observed Child A open and run out of the fence gate headed down the sidewalk. Child care staff member, Diamond Johnson, also on the playground, texted Ms. Ross for help, and left the fenced in area to chase after Child A and bring him back to the playground. Ms. Ross and Ms. Garcia came outside to assist Ms. Johnson with the situation. Ms. Garcia ran the same way as Ms. Johnson, while Ms. Ross ran around the back of the building. All three staff caught up with Child A in the parking lot behind the building. A woman was getting out of her car at the same moment, so she grabbed Child A's hand and walked him to the staff. Ms. Ross walked him back to her office and contacted his father to let him know what had happened. There was an established safety plan in place and a behavioral specialist working with Child A as he often likes to run from classrooms. Any time he runs from the classroom or playground his parents are contacted and he is sent home for the day. On this same day, I reviewed the center incident reports for Child A and a behavior/safety plan the center had created/implemented for Child A with his parents. There were reports dated 05/12/2021, 06/21/2021, 06/25/2021, and 06/29/2021 all having to do with Child A running out of the classroom without permission. On 08/06/2021 I spoke with Child A and Child B's Father. Child A and Child B's Father did have concerns with the child care staff in Child A's classroom. He indicated there have been other times Child A has run from the classroom and he and his spouse do not feel Child A would have made it as far running from the playground in this incident if Child A had been directly supervised. Child A and Child B's Father reported he and his spouse have made the decision to withdraw Child A from the center but are keeping Child B enrolled at the center as they have not had issues with Child B's classroom and they are happy with the program director, Ms. Ross. On 08/10/2021 I conducted an unannounced onsite inspection to Child Development Center (CDC) Evergreen. I observed one classroom engaged in circle time and the rest of the classrooms of children were outside in the play area. The play area is completely fenced with a chain-link fence and latch gate. I observed the child care 3 staff spread out around the play area, including a staff member near the fence gate. I interviewed program director, Ms. Ross, and child care staff members, Ms. Johnson, Ms. Cousineau, and Ms. Garcia. Ms. Ross confirmed that Child A has withdrawn from the center and that Child B is still attending. Child A and Child B's parents did not feel that Evergreen was a good fit for Child A given there was a behavior plan in place for Child A and they were having to pick him up multiple times due to running from class. Ms. Ross indicated Child A loves to be chased and hide from child care staff. She confirmed all the information from the incident report she sent on 08/05/2021 regarding the incident on 07/29/2021. The staff involved were Ms. Ross, Ms. Johnson, Ms. Garcia, and Ms. Crites. Ms. Crites is no longer with the center, so she was not interviewed. Ms. Johnson is a child care staff member that typically works with the Great Start Readiness Program (GSRP) classroom, but it is not in session yet, so she has been working in other classrooms. On the day of the incident, there were two
- Violation
On 12/16/2020 I conducted an unannounced onsite inspection to Child Development Center (CDC) Evergreen. I observed each classroom of children eating snack, including Child A, who was present in the frog room. I reviewed video footage from the day Child A was left outside alone, obtained child information cards, attendance records, and the supervision and child tracking policies for the center. I interviewed program director, Shannon Ross, child care staff members, Mary Pfaff, Katelyn Hoig, and Harley Cousineau. Ms. Ross confirmed that Child A had been left outside alone and she just had learned about it when Child A's Mother came to her to discuss it. Ms. Ross then reviewed video footage of the front entrance and the Frogs classroom and did see that Child A was left outside and came to the front door of the facility. Ms. Ross allowed me to view the video footage from the day of the incident, 12/03/2020. I observed three child care staff coming in from outdoor play to the classroom at 5:10PM. I counted six children in the classroom taking off their coats/hats. At 5:14PM I observed Child A come running through the front door of the center. Child care staff member, Katelyn Hoig, was up at the front desk area handling the doors for parent pick-up and let Child A in through the second set of locked doors. Ms. Ross identified the child care staff that came in with the children in the video as Mary Pfaff, Monyetta Smith, and Kaitlin Hines. She indicated the center policy for supervision is that child care staff must always be in ratio whether indoor or outdoor, they must always be interacting with the children while they learn and play and must count children frequently-at least every five minutes. Children are to be counted any time they are walking through a door and throughout their time inside and outside. Ms. Pfaff has worked at the center since July 2020 and works with the school-age children. On the day of the incident, the school-age children were outside at the same time as other children, including Child A's class, and they all went inside together at the same time. Ms. Pfaff recalled seeing Child A in the line to go inside but was focused on her own classroom of children, so she did not pay attention to whether or not Child A remained in line and went inside. She reported that they have a child tracking policy, which is to always count kids every few minutes throughout the day, and always know the number of children you have in class for the day. Ms. Pfaff maintains supervision on the playground by always moving around and keeping her attention on the children, doing frequent headcounts, and knowing the children's behaviors as certain children you have to keep a closer eye on. Ms. Hoig has been employed with the center since September 2020 and works in the Dragonfly and Ladybug rooms. During the pandemic she has been working up front during pick up and drop off hours as parents are not allowed into the back area where the classrooms are located. On the day of the incident Ms. Hoig was up front when she observed Child A come running through the front doors. Child A was visibly upset and crying. She asked him why he was outside and he told her he was hiding from his teachers. Ms. Hoig then walked Child A down to the Frogs classroom. The child care staff had by this time realized Child A was not in the class and were panicked/relieved to see Child A. Ms. Hoig reported the child tracking 4 policy is to count children every few minutes and compare attendance with the children present in class and note anytime a child arrives or leaves. To maintain supervision during outdoor play, the child care staff spread out throughout the playground and constantly count children to make sure they can account for every child. Ms. Cousineau has worked at the center since July 2020 and is the lead child care staff in the Frogs classroom. She confirmed that Child A is enrolled in her classroom. Ms. Cousineau was not working at the time Child A
- Violation
On 12/14/2020 I received a complaint that Child A was left outside alone on 12/03/2020 and the parent was not notified of it and did not receive any type of incident report. This incident was brought to Ms. Ross attention on 12/07/2020. I was unaware of this incident until the complaint came in as it was not reported to me by the licensee, licensee designee, or program director of the center. On 12/16/2020 I conducted an unannounced onsite inspection to CDC Evergreen. I spoke with program director, Ms. Ross. Ms. Ross confirmed that Child A had been left outside alone and she just had learned about it when Child A's Mother came to her to discuss it. She then reviewed the video footage from 12/03/2020 to see which staff were involved and addressed the incident with the staff by taking disciplinary action. She followed up with Child A's Mother to let her know she had addressed it and it would never happen again. She did not realize it needed be reported to Licensing and Regulatory Affairs (LARA) as well as she has only been the program director for a short time. On 01/26/2021 I left a voice mail with Child A's Mother. I requested that she return my phone call. I spoke with Child B and Child C's Mothers. Child B and Child C's Mothers did not have concerns with the center notifying parents when an incident, accident, or illness occurs. Both reported that the center always notifies them of anything to do with their child. On 01/27/2021 I spoke with Ms. Ross. Ms. Ross reported that she has discussed and re-trained staff about reporting policies to the program director and notification policies to parents when an incident, accident, and illness occurs. On 01/28/2021 I spoke with Child A's Mother. Child A's Mother did have concerns with the center not notifying her of the incident with her child being left alone outside. She asked Ms. Cousineau about him being left outside the day after it happened and Ms. Cousineau confirmed it did happen but that she was not working. None of the child care staff members had notified Child A's Mother but they had told Ms. Cousineau it happened. Child A's Mother then addressed this concern with Ms. Ross on 12/07/2020 and Ms. Ross told her she had no idea that Child A had been left outside as her staff had not reported it to her. Child A's Mother indicated Ms. Ross followed up with her and reported she watched the video footage and took disciplinary action with the appropriate staff and that it would never happen again. Child A's Mother was happy with the actions Ms. Ross took and that she followed up with her. She is concerned this could happen to another child and the parents not know about it.
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Dec 1, 2025 inspection noted: “When a known injury occurred, staff notified parents.” — what has changed since then?
- 2The Dec 1, 2025 inspection noted: “The area that is under construction has been being used by the school aged children. Including the restrooms where the dry wall is only partially covering the w…” — what has changed since then?
- 3The Oct 30, 2025 inspection noted: “After interviews with Licensee Designee Angela Smith, Staff, parents, and teacher it was determined that the infants/toddlers are being left in unapproved sleep…” — what has changed since then?
Data synced from Michigan MiLEAP, Child Care Licensing Bureau · Source records · Report an error