R 400.8213(1)(a) · R 400.8213(1)(a) Staff; volunteer (1) All staff and volunteers present at the center shall: (a) Provide appropriate care and supervision o f children at all times.

On 2/2/2026, Lead Teacher and Teacher 1 provided appropriate care and supervision of children when Child B (4 years) threw a toy and hit Child A (3 years) on the top of her head.

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

R 400.8213(1)(a) · R 400.8213(1)(a) Staff; volunteer (1) All staff and volunteers present at the center shall: (a) Provide appropriate care and supervision o f children at all times.

Lead Teacher 1 and Teacher 1 provided appropriate care and supervision when Child A (4- years) was pushed by Child B (4-years) and hit his head on a sensory table resulting in two lacerations to the back of the head.

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

R 400.8182(3) · R 400.8182(3) Ratio and group size requirements. In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown in Table 4:

The classrooms follow the required child care staff member to child ratios during nap time.

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

R 400.8170 · R 400.8170 1 Outdoor play area. (10) An outdoor play area and any equipment located on the center's premises must be maintained in a safe condition and inspected daily before use to ensure that no hazards are present.

On April 21, 2022, I made an unannounced onsite inspection to the child care center. I interviewed Regina Fancher, program director. Prior to this visit, Ms. Fancher made me aware of the child care center's plans to upgrade the outdoor play area and that they had hired a contractor to complete the work. Upon my arrival, we viewed the outdoor play area. The contractor had already started pulling up the old black top and had taken down most of the old fence. Part of the new fence was installed. Some of the old playground equipment was still piled up waiting to be discarded. During this transition, the child care center was using a local park for outdoor play. This park was approved as an alternative outdoor play area when the center was originally licensed on September 18, 2015. On April 27, 2022, I met Fire Safety Inspector Gerald Rodabaugh, Fire Safety Inspector Dave Boomer, and Leo Allaire, Assistant Fire Chief for Delhi Township, at the child care center for reasons completely unrelated to this investigation. But while they were onsite, they looked over the outdoor play area, which was not yet 2 completed, and felt the new fence and gate would be better for evacuation and presented no fire hazards. Santrece Roberts, licensee designee and co-owner Trent Roberts were also present for this inspection. The outdoor play area upgrade and finished May 23, 2022. Rubber mulch covers the area the young children will play and there is still a cement area available for when the children use riding equipment. During my telephone interview with the Complainant, concern was expressed for the condition of the playground. It was stated that the fence was in poor condition and the gates barely worked, the equipment was in poor condition and placed on a black top surface. I informed the Complainant that the center contracted a construction company to tear out the black top and build a fence. This was in progress at the time of the complaint. Ms. Roberts also purchased new equipment. The construction project was delayed due to weather but was now complete. The Complainant had not seen the outdoor play area prior to the date of the complaint and has not seen it since. The Complainant did not know the outdoor play area was in the process of being renovated but was happy to hear it was safe for the children. During the exit conference with Santrece Roberts, I expressed appreciation regarding the time and effort that went in to renovating the outdoor play area.

Open Not marked corrected in the state record

Category: physical safety. Open / not marked corrected.

R 400.8170 · 1 R 400.8170 Outdoor play area. (13) All pieces of playground equipment that have an elevated playing or climbing surface, regardless of the height of the playing or climbing surface, must be surrounded by a shock absorbing surface and meet the guidelines defined by the Consumer Product Safety Commission (CPSC) Handbook for Public Playground Safety, which is available at no cost at www.cpsc.gov. This handbook is also available for inspection, and distribution at no cost, at the Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, Child Care Division, 611 West Ottawa Street, Lansing, MI 48933. The shock absorbing surface material may be either unitary or the loose-fill type. An exception to this subrule is provided for natural playgrounds.

The child care center does not have any installed equipment or any climbing equipment that is required to meet the guidelines defined by the Consumer Product Safety Commission (CPSC) Handbook for Public Playground.

Open Not marked corrected in the state record

Category: health medication. Open / not marked corrected.

R 400.8170 · R 400.8170 1 Outdoor play area. (8) The outdoor play area must be protected from hazards, when necessary, by a fence or natural barrier that is at least 48 inches in height.

The child care center had an old fence prior to the renovation that met 48 inches height requirement. The new fence is 5.5 feet tall which protects from hazards.

Open Not marked corrected in the state record

Category: physical safety. Open / not marked corrected.

R 400.8140 · R 400.8140 Discipline (2) All of the following means of punishment are prohibited: (a) Hitting, spanking, shaking, biting, pinching, or inflicting other forms of corporal punishment.

On January 26, 2021, I interviewed Regina Fancher, kro ram director. She was unaware of any concerns that Child L was being hit by I also interviewed Dori Stehle, staff member. Ms. Stehle has not seen anyone hitting any of the children and understood that she is a mandated reporter. 2 Child L's Mother stated that on January 25, 2021, she asked to see videos from December 17, 2020 and January 22, 2021. She claimed that she was informed that the videos were erased. The video cameras at the child care were 0 a statement in the complaint that Child L had a bump on head and "erewas no explanation for it mother was not notified. Regina Fancher and. produced a copy of an "Ouch Report regarding Child L bumping head. She provided a copv to , ana me. uocumenreo on ine -vucn neporr• was a telephone message that had been left for Child L's Mother five minutes after the incident occurred. On February 3, 2021. and I interviewed , Dori Stehle, Amy Duckert, and Georgia Owens,"astaff members. We,Paso"in rviewed Reotna Fancher, program director and Santrece Roberts and Trent Roberts, owners. said she has never hit a child at the child care center and was surprise d saddened that someone accused her of hitting a child. She stated that it was not true. She has not observed any staff members hitting or mistreating Child L or any other children. If she observed this type of behavior, she would immediately report it to Ms. Fancher. She also knew about mandated reporting laws. Dori Stehle has never seen anyone hit Child L. She said the center has a discipline policy and you cannot use physical discipline. Ms. Stehle said she would report any abuse or neglect to management and call into Children's Protective Services. Amy Duckert is a substitute child care staff member. She has been a substitute in the room and knew Child L. She has never seen Child L or any other child care child abused or neglected. Ms. Duckert stated that she never saw any bruises or injuries on Child L. She stated that Child L is a quiet, well-behaved child. Ms. Duckert knew she was a mandated reporter. Georgia (Josie) Owens said she has never seen or heard about any staff member harming a child. She does not believe any of them would hit a child for any reason. Ms. Owens knew that she is a mandated reporter_ Owners, Santrece Roberts and Trent Roberts, and program director, Regina Fancher, all denied ever hitting a child care child. They have also not had staff members report to them that other staff members have been abusive to the children. I informed Ms. Roberts and Ms. Fancher that the staff knew about mandated reporting and that they had to report it as soon as possible. They were unsure how to make contact with Children's Protective Services. Ms. Roberts agreed that she would post the reporting telephone number in the office and kitchen. She would inform all staff where the telephone number was located and where the required reporting form could be located in the office.

Open Not marked corrected in the state record

Category: recordkeeping. Open / not marked corrected.

R 400.8152 · R 400.8152 Medication; administrative procedures. (2) A child care staff member shall give or apply medication, prescription or nonprescription, only with prior written permission from a parent.

On January 26, 2021, I made an unannounced onsite inspection to the child care center. Ms. Fancher had submitted Incident Reports regarding the Child L experienced while at child care. Ms. Fancher's statements Wunnag our interview were consistent with the information in the Incident Reports. Ms. Fancher informed me the occurred on December 17, 2020. Ms. Fancher was not present at the center, but she was quickly notified by staff. She was informed that had been called and an ;was on its way; hat Child Ls Mother was called. Ms. Fancher was told that Child L did not because mother did not want to go. Her boyfriend arrived center and remove Child L from the after . On January 22, 2021, Child L ex erienced while at child care. This time Child L did go to the ecause a parent had not arrived at the center when the was ready to =, Ms. Fancher rode with Child L. Ms. Fancher stated she talked with Child L's Mother on January 25, 2021. Child L's CI Ms. Fancher and I went to the classroom for the,-year-old children. I observed the classroom and looked for medications. There were no medications in this room. As a result of having a child enrolled at the center who experienced , Ms. Fancher arranged for the to conduct training to the staff on how to respond en anyone has a e staff members, except one, were available for the training. I interviewed Dori Stehle, staff member. Ms. Stehle was present when Child L experienced She stated that she and were getting children up from nap and directingthem towards the bathroom. Child gotup and started . So, they laid on the ground. g stopped. Ms. Stehle picked up and carried to the office. Whil*wa ing to the office showed si ns o another e office she laid on the ground an monitored while three staff members made calls to , Child L's Mother and Ms. Fancher. Ms. Stehle said the continued an she stayed with Child L until the . A placed Child L in the time, Child L's Mother's boyfriend arrived and took Child L out of left with . Ms. Stehle stated that Child L was - to the center. Ms. Stehle did not observe the which occurred on January 22, 2021. ni ; and I interviewed Nadia Mollitor, lead caregiver. Ms. Mollitor stated that she was present when Child L had . She described waking stand up from■ nap and she had to physically help up. She said o er staff members called Child L's Mother and Ms. rancher. was also present for the . She stated it was after nap. Child L sat up suddenly and started walking towards the door to go to the bathroom. was not steady on feet and swayed a little. She said she walked towards and asked if was o ay. ste ed out of the classroom and that is when the happened. She laid on the floor and the office was called. Staff members contacted and C i L's Mother. Ms. Francher went to Child L to help monitor ■. WheMn e _ arrived, Ms. Francher rode with Child L. Ms. Mollitor also stated that medication is not kept in the classroom and she has not seen anyone give Child L medication. and I interviewed Dori Stehle. She provided the same account of evens that she provided to me during our previous interview. She was present for Child L's . She was helping children et up from their nap. She was going to tae i to the bathroom, but when stood started to a upi Ms. Stehle carried Child L up to the bathrooms, near the office and place on a 0, mat on the floor. Other staff members called Child L's Mother and Ms. Francher. Ms. Stehle was not witness to Chil s Amy Duckert was the staff member who notified Ms. Francher when Child L4had She did not witness the . Ms. Duckert saw the appening and laid Child L on the floor. a is Mollitor was there to wa so Ms. Duckert went to the office to notify Trent Roberts, co-owner. Trent Roberts, co-owner stated he heard about Child L's , but he was at the center for the ~.. He immediately telephoned Child L's Mother and lai ed what was happening. Child L's Mother agreed could be to Mr. Roberts then went to be with Chil until the i arrived. Georgia (Josie) Owens said s