Rainbow Child Dev Ctr - HD

R 400.8125(1) · R 400.8125(1) Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

Based on staff interviews, CCSM 1 provides appropriate care and supervision of children.

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R 400.8140(1) · ...................................................................................... R 400.8140(1) Discipline. (1) Positive methods of discipline that encourage self-control, self-direction, self-esteem, and cooperation must be used. 7

CCSM 1u ses positive methods of discipline with children in care.

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R 400.8140(2)(a) · R 400.8140(2)(a) Discipline. (2) All of the following means of punishment are prohibited: (a) Hitting, spanking, shaking, biting, pinching, or inflicting other forms of corporal punishment.

CCSM 1 has not been hitting children as a means of punishment.

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R 400.8122 · ........... R 400.8122 Lead caregiver; qualifications; responsibilities. (2) At least 1 lead caregiver shall be assigned to each group of children in a self-contained or well-defined space and shall be present and providing care in the assigned group in the following manner: (a) Full time for programs operating less than 6 continuous hours.

On 02/19/2021 I completed an unannounced visit to Rainbow Child Care I met with Program Director Marcy Steenstra. Mrs. Steenstra stated they are currently in the process of switching over from Rainbow Child Care centers to KinderCare Child Care centers. In doing so, they are making changes and trying to hire new people into certain roles. They are also trying to promote individuals within the company to take on new challenges in their career. Mrs. Steenstra stated they do not have approved lead caregivers in the pre-kindergarten room, the preschool room and are working on filling the Infant room. They have a staff member who is qualified to be a 2 lead caregiver in the infant room; however, they are just making sure she is willing to take the responsibility. Mrs. Steenstra stated she has never asked anyone to lie about being a lead in any classroom. She stated she is not sure why anyone would say that. Mrs. Steenstra stated they are continuously placing advertisements on Indeed.com and other sources to get more people in the center to work. She is trying her best to find new candidates to work for her location. I interviewed Kristen Edwards who is the Assistant Director. Mrs. Edwards is currently working in the infant room to help. Mrs. Edwards stated they do not have approved lead caregivers at this time in the preschool room and the pre-kindergarten room. They are looking, but at the current moment rooms are running without leads. Mrs. Edwards stated she heard that Mrs. Steenstra was asking a staff member to lie about her being approved, but she did not hear anything herself. She was just told this by someone else. I interviewed staff member Carly Doornbos. Mrs. Doornbos stated that a coworker was asked to lie about being an approved lead caregiver in her classroom. Mrs. Doornbos stated she did not hear this herself but was told by this staff member and believes her. Mrs. Doornbos stated she is qualified to be a lead caregiver, but she will not do it unless she gets a raise. She asked for a raise but was denied. She will not be a lead for any other reason. Mrs. Doornbos stated she has issues with the preschool and kindergarten classrooms being run by individuals who are not lead caregivers. She has asked Kevin Smith who is upper management, but he does not do anything about it. Mrs. Doornbos stated she also has had issues with people coming in the front center door and not being asked for identification. She has complained to Mrs. Steenstra about this but was told to take care of it herself. I explained to Mrs. Doornbos if she has concerns regarding company policy, she needs to communicate that so it can be taken care of appropriately. I spoke with Mrs. Steenstra and told her that staff believe that she was telling someone to lie about being a lead caregiver. Mrs. Steenstra stated the individual who is in the Preschool room works four out of five days a week. So, on Friday they are without a lead caregiver. If that is the employee who stated she was asking her to lie, her name is Brittany Forbes and she is a qualified lead. She just is not in her classroom on Fridays. And they are looking to fill that spot. Mrs. Steenstra does not know why anyone would say she asked them to lie. She stated child care licensing would be able to check for qualifications and check attendance. There would be no reason to lie because she would get caught doing that. Mrs. Steenstra stated they have a few employees who are upset about not getting raises or other issues with working in classrooms they do not want to work. She stated she hopes to find new staff soon to help rebuild the center. Mrs. Steenstra stated there are employees at the center who are close to gaining their CDA or who just need a few other training opportunities or courses to complete in order to qualify as a lead caregiver. KinderCare is willing to pay and assist those employees to gain their advancements. She is just trying to find out ways to get 3 these done in the appropria

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MCL 722.120 Investigation, inspection, and examination of conditions, books, records, and reports; ... failure of licensee to cooperate with investigation, inspection, or examination. (1) The department may investigate, inspect, and examine conditions of a child care organization and may investigate and 4 examine the books and records of the licensee. The licensee shall cooperate with the department's investigation, inspection, and examination by doing all of the following: (c) Providing accurate and truthful information to the department, and encouraging witnesses, such as staff and household members, to provide accurate and truthful information to the department.

Based on interviews it does not appear that Mrs. Steenstra asked child care staff members to lie about being approved lead caregivers.

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R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

I spoke with the complainant over the phone on 10/05/2020. They stated that when the lead child care staff member in the Infant 2 room, Jean Biline, puts children down at naptime, she always puts blankets over their heads. "The whole cot is covered by the blanket, from top to bottom." The complainant stated that this occurs "all the time. If other staff are in there, they'll pull it off the children's heads and Jean Biline will put it right back." Jean Biline leaves the blankets on the children for the entirety of naptime and covers their entire body so you can't see the children at all. On 10/08/2020 I completed an unannounced onsite inspection at the center. I interviewed Program Director Marcy Steenstra, who stated she has not heard anything about children in the Infant 2 room being covered with blankets at naptime and has not witnessed it herself; however, she is new to the center and has not 2 spent a lot of time in that room at naptime. Ms. Steenstra stated that the age range for children in the Infant 2 room is around 10months-18 months of age. Jean Biline stated that she has been a lead at the center for close to one year. The Infant 2 room will accept children ages 10 months to 18 months, however at the current time all of the children in the room are over 12 months of age. I asked about her normal process for putting children to sleep in the Infant 2 room and she replied, "I cover their heads and lay them down. Because they look around a lot." She said all of the children in the classroom currently sleep on cots. I asked if they sleep with the blankets over their heads for the entirety of their naptime and Ms. Biline replied, "If they do, it's accidental. We try to uncover their faces after they fall asleep. We mostly just uncover their faces so they can breathe." "We check them every 5-10 minutes to see if they're asleep, and if so we'll pull the blanket away from their face. Sometimes they'll turn over though and turn back into the blanket." I asked if there are ever times that they do not uncover the children's faces after they fall asleep. She replied, "We might not get to it right away, because we are cleaning and stuff during naptime. We'll have to monitor them more closely." As the lead caregiver, Ms. Biline said the other child care staff members probably follow her lead on that, but that she's seen children over 12 months in other classrooms also being put to sleep in that manner. "It's not just in my room." Ms. Biline said that if children are under 12 months of age, they do not use blankets at all. I explained that even though the safe sleep rules regarding blankets do not apply to children over 12 months of age, it is not possible to properly monitor children for possible signs of distress while they sleep if their entire bodies are covered with blankets. She said she understood. Courtney Riley stated she is an assistant child care staff member in the Infant 2 room. Since she started in the Infant 2 room about 3 months ago, the children in the room have all been over 12 months of age. I asked her what the normal process was for putting children down for naptime. "They take naps after lunch. They all sleep on cots right now and have blankets. A teacher will sit by them, cover them up and pat their backs." Ms. Riley said some children go to sleep on their own, and some need more help. "All of the children have blankets and most of them are stomach sleepers. They lay down and we cover them up." I asked if she has seen children with their heads and faces covered and she said she has seen that. "If I can't see their face, I uncover them even if they aren't asleep because otherwise you can't tell if they're ok." Ms. Riley said there is one child in the room who covers himself up at naptime, and she'll have to unwrap his blanket in order to check on him. On 10/08/2020 I spoke to child care staff member Hailey Lappi on the phone. She said she works in the Infant 2 room covering breaks several times a week. She st

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R 400.8330 · R 400.8330 Food services and nutrition generally. (22) Infants or toddlers shall not have bottles, beverage containers, or food in sleeping equipment.

A child in the Infant 2 room was given a bottle while placed on a cot for naptime.

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