CT DBA Gilden Woods Holland

R 400.8251(1)(e) · R 400.8251(1)(e) Handwashing (e) After each diapering.

I observed two diaper changes in each of the Faris and Lyric classrooms. Staff did not wash their hands in between or after diaper changes.

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R 400.8251(2)(b) · R 400.8251(2)(b) Handwashing (b) After toileting or diapering.

I observed two diaper changes in each of the Faris and Lyric classrooms. Staff did not ensure children washed their hands following the diaper changes.

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R 400.8274(4) · R 400.8274(4) Primary care for infants and toddlers (4) Primary teachers’ schedules for each infant or toddler must be documented and provided to parents.

Primary care schedules were not documented and posted in the Faris and Pedal classrooms.

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R 400.8121(1)(b) · R 400.8121(1)(b) Indoor space. (1) The required square footage of indoor space per child must be at least the following: (b) Thirty-five square feet for preschoolers and s chool-aged.

The preschool classroom is 695 square feet. Based on the 35 square feet per child requirement, this room can have 20 children in attendance at any given time. Over the last several months, there were times when there were as many as 30 children in the room at one time.

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R 400.8222(4)(a) · R 400.8222(4)(a) Capacity; ratio and group size requirements (4) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown in Table 1: (a) Infants and toddlers, birth until 30 months of age, child care staff member to child ratio of 1 to 4 , maximum group size of 12.

Over the last several months, there have been instances when 13 or more children are being cared for in the infant and toddler classrooms, not maintained the maximum group size of 12 children.

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R 400.8222(8) · R 400.8222(8) Capacity; ratio and group size requirements (8) If there are children of mixed ages in the same room or well-defined space, the ratio and group size is determined by the age of the youngest child, unless each group of children is clearly separated and the appropriate child care staff member-to-child ratios and group sizes, if applicable, for each age g roup are maintained.

Over the last several months, classrooms with mixed ages together with an infant/toddler ratio of one child care staff member to four children have not 3 LANDMARK BUILDING • 105 W. ALLEGAN STREET • LANSING, MICHIGAN 48933 Michigan.gov/MiLEAP maintained that ratio, at times with as many as ten children with one teacher for approximately one to two hours. Additionally, classrooms with mixed ages together with a preschool ratio of one child care staff member to ten children have not maintained that ratio, at times with as many as thirty children with two teachers for approximately one hour.

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R 400.8365 · R 400.8365 Heating; temperature. (1) The temperature in child use areas must be maintained at a safe and comfortable level so that children in care do not become overheated or chilled.

On 06/29/2023 I conducted an unannounced on-site inspection to the facility. I met face to face with Jamie Nink, program director, about the reported allegations. She explained she has been addressing the air conditioning for the infant rooms 1-3 since the beginning of June. The rooms have been warmer as the air conditioning is not cooling the rooms to the desired temperature. She had a few parents express concern about how warm the rooms felt. She had the staff in the classrooms prop open the doors to allow cooler air from the building to come into the rooms. She did not think fans were allowed in the classrooms per licensing rules. I provided technical assistance on this issue, that fans are allowed as long as proper supervision and safety measures are taken i.e. mounting the fans on the walls or placing them out of the reach of children. The air conditioning was repaired within the last couple of days and the classrooms are consistently remaining cool. Ms. Nink showed me the communications and work orders she had placed about the air conditioning. On 06/02/2023 she sent a communication and work order request about the air conditioning in the rooms. On 06/23/2023 a maintenance person was out at the facility. While I was on-site there was a repair person present who was continuing to address the air conditioning issue to ensure it was working properly. 611 W. OTTAWA. P.O. BOX 30664. LANSING, MICHIGAN 48909 www.michigan.gov/lara . 517-335-1980 I then interviewed Child Care Staff Member 1 (CCSM 1), lead caregiver in infant room 1. She said the room has been "warm" as the air conditioning was not working. There were no concerns for staff or children of overheating. She said she propped the classroom door open which allowed cool air to come in from the rest of the center. I noted a thermometer on the wall in the classroom and the temperature was 75 degrees in the classroom. I then interviewed Child Care Staff Member 2 (CCSM 2), staff member in the infant 1 classroom. She said the last couple of weeks it was warm, however she was not concerned that it was too warm. She said neither herself nor any of the children were overheated. I then interviewed Child Care Staff Member 3 (CCSM 3), lead caregiver in the infant 2 classroom. She said the classroom had been warm, between 75-77 degrees, as there is a digital thermometer in the classroom. She knew a repair person had been out the last couple of weeks and have been addressing the issue. She had spoken with Ms. Nink about the warmth in the room and knew she was addressing it. She said she propped open the classroom door as a measure to cool the classroom. I then interviewed Child Care Staff Member 4 (CCSM 4), lead caregiver, in the infant 3 classroom. She said the air conditioning had not been working in the classrooms. She recalled her room got to 77 degrees as she also has a digital thermometer in her room. She and some children were "sweaty", but no one was in any distress or harmed due to the heat. She said she opened the windows and doors as measures to cool the room. She did speak with Ms. Nink about the concern and knew she was working on the issue.

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R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 03/31/2023 this complaint was assigned as a joint investigation with the I was contacted by - as he was assigned to this investigation. He scheduled to meet with me at the care center to interview staff about the incident. I emailed him the incident report for his records. On 04/06/2023, and I conducted an unannounced on-site inspection to the facility. We interviewed Jaime Nink, program director. She stated she was not present at the center when the incident with Child A took place. Child Care Staff Member 6 responded to the incident with the staff and parents. She said Child Care Staff Member 2 (CCSM 2) was the lead caregiver in Child A's classroom. Following an internal review of the incident she believes Child A was outside for around 10 minutes. She also said as a part of the internal review CCSM 2 no longer works at the child care center. We interviewed CCSM 6 while on-site. She said on the day of the incident, Child A's classroom was outside on the playground. CCSM 2 and Child Care Staff Member 4 (CCSM 4) were outside with their class. CCSM 6 was at the front desk and CCSM 3 walked up to the desk with Child A stating she found Child A standing outside the playground door by herself. She took Child A to a classroom and then went to CCSM!! 2`s room and asked her if she had Child A. She was not aware Child A was missing. CCSM 6 stated she informed CCSM 2 that Child A had been left on the playground. She called Child As parents and informed them of the incident. Child A remains in care at the child care facility. Following the on-site at the child care and I conducted an interview with CCSM 2 at her home. Sfhaec eixlpitlayin,Wed se no longer employed at 3 the child care facility. She was the lead caregiver in the classroom. She had worked at the facility for several years. The day of the incident the class was outside on the playground. She was working with CCSM 4 and while outside there was a transition process that took place where she thought Child A went to another classroom. Her classroom returned to their room she went about their routine when Wi arrived and asked if Child A was with the class. CCSM 2 then realized was supposed to be with the class and was not with them. On 04/06/2023 I spoke with Child A's Mother by telephone. She said on the day of the incident she picked up Child A and was told of the incident. While she was not pleased this took place, she had no concerns with Child A's care at the facility. On 04/17/2023 I spoke with Child A's Father by telephone. While he was not pleased with the incident, he said he felt CCSM 2 and CCSM 4 provided Child A good care. He spoke with Ms. Nink about the incident and was informed of changes that they were implementing following this incident. He felt, "it was not a robust solution" to the incident and hope there would be something more substantial in place to ensure this does not happen again. On 04/27/2023 and I met at the child care facility to interview staff. We interviewed CCSM 3 a"se was the person who found Child A. She said she was walking down the hallway when she noticed Child A standing outside the playground door. She went and brought her to CCSM 6 informing her she found her outside unattended by any staff. She estimated Child A had been outside for approximately 20 minutes. The playground area is completely fenced on all sides. There are no hazards present in the play area. An interview then took place with CCSM 4 who was working with CCSM 2 when Child A was left outside. CCSM 4 said she has been working at the facility for approximately one month when the incident took place. She recalled they were outside, and it was time to go in, children were counted, and they returned to the classroom. A short time later, CCSM 6 came to the class and informed them Child A had been left on the playground. She thought CCSM 2 had counted and signed in/out the children as it was her responsibility. She approximated Child A was outside for 10-20mins, by herself. On

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R 400.8125 · ................................... ............................................... R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

On 04/06/2023 while on-site at the child care center, Jaime Nink, program director reported that on 04/04/2023, Child B, female = was left in a classroom unattended for several minutes. She had left a voicemail message on 4/5/2023 for her assigned licensing consultant. On 04/07/2023 I received the required reporting form for the incident. On 04/06/2023 , and I interviewed CCSM 6 who stated she was not involved with the management or response to the incident with Child B. We then interviewed Child Care Staff Member 1 (CCSM 1) regarding the incident with Child B. She explained, on the day of the incident, the class had finished snack and were transitioning to the gym. She was leading the class out of the room down to the gym and Child Care Staff Member 5 (CCSM 5) was at the end of the line. She counted the children and when they arrived at the gym she recounted and realized they were off by one child. CCSM 5 arrived at the gym and then took a child to a different classroom. While on her way to do this, she saw Child B in the classroom by herself. Since the incident staff have received training on the face to name process, head counts, and for the next two weeks all staff are required to have the program director or assistant director conduct any transition for all children. On 04/14/2023 I spoke with Child B's Mother by telephone. She had no concerns about the incident, she felt it was an accident and the child care facility provides good care to Child B. 5 On 05/04/2023 I spoke with CCSM 5 by telephone. She said she no longer works at the child care facility. She recalled the incident and explained the class was transitioning from snack in the classroom to going to the gym. Child B was using the restroom and she reminded her to wash her hands. CCSM 5 explained she was cleaning the tables and believes she did not see Child B return into the bathroom. She finished with the tables and went to the gym. When she arrived, they realized they were missing a child. She went back to the classroom and found Child B. She believes she was in the classroom from three to five minutes without supervision.

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