• Violation

  R 400.8110(2) · R 400.8110(2) Applicant; licensee; licensee designee; requirements. (2) The applicant, licensee, and licensee designee shall have the administrative capability to operate the center to provide the services and facilities that a re conducive to the welfare of children.

  Ms. Rabideau has the administrative capability to operate the center to provide the services and facilities that are conducive to the welfare of children.

  Open Not marked corrected in the state record

  Open / not marked corrected.

• Violation

  R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times. ..........................................................

  CCSM 1 did not provide appropriate care and supervision of children at all times. CCSM 1 had her back to the children and Child C and D were hitting with a pillow, and Child F and D were jumping off a chair and play table.

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times. 611 W. OTTAWA. P.O. BOX 30664. LANSING, MICHIGAN 48909 www.michigan.gov/lara . 517-335-1980

  I completed an unannounced onsite inspection on 07/18/2023. I interviewed Melissa Rabideau, licensee. Ms. Rabideau was offsite at a meeting when she received a message through Bright Wheel saying that Child B's parents were coming to the center and wanted to speak with Madison Sorenson, substitute program director. Bright Wheel is the software system that the center uses to track attendance and send messages to families. Ms. Rabideau logged into the camera system to view footage from the classroom to see if there was a reason Child B's parents wanted to talk to Ms. Sorenson. When Ms. Rabideau logged into the camera system and reviewed the past footage, she saw Child A was in the lobby by himself. Ms. Rabideau returned to the center immediately. When she returned to the center, Ms. Sorenson told her that Child A wanted to play with the foam blocks in the front lobby. Ms. Sorenson told Child A that he had to wait until his father picked him up. When the Blue Room transitioned to combine with the Orange Room due to lower attendance numbers, Child A went out the gate and into the lobby during the transition. When Child A was in the lobby, another parent and child walked through 611 W. OTTAWA. P.O. BOX 30664. LANSING, MICHIGAN 48909 www.michigan.gov/lara . 517-335-1980 the interior door and out the front door. As that parent and child walked out the front door, they let Child B's Father 1 and Father 2 into the lobby. Child B's Father 1 and Father 2 were in the lobby and noticed Child A in the lobby. Ms. Sorenson came out to talk to Child B's Father 1 and Father 2 and saw Child A in the lobby. Ms. Rabideau told Ms. Sorenson to send a message to child care licensing regarding the incident and call the parents of Child A. Ms. Sorenson tried to call both parents but had to leave a message for them on Bright Wheel. Ms. Rabideau said the supervision policy at the center is to use name to face attendance and the Bright Wheel app. Bright Wheel tells the child care staff members how many children are in the classroom. Name to face attendance is completed every 30 minutes and tells the Child Care Staff Members (CCSMs) how many children are in each classroom. CCSMs look at the list and then the child's face to verify they are present. CCSMs complete the name to face every time the children cross a threshold. Ms. Sorenson and Child Care Staff Member 1 (CCSM 1) were looking at their name to face lists when Child A slipped out into the lobby. Ms. Rabideau is putting a bell on the interior door so CCSMs can hear when it is opened. She is also scheduling extra child care staff members to work during pick up time. I interviewed substitute program director Madison Sorenson. On 07/14/2023, Ms. Sorenson was working in the Blue Room around 5:00 PM. As children were picked up and the number of children dropped to 15 children between the Orange Room which is ages 2 to 3 and the Blue Room, which is ages 3 to 5, the two 1/2 1/2 classrooms combined. The Blue Room was transitioning to the Orange Room. Ms. Sorenson was behind the group of children and CCSM 1 opened the gate and let the children from the Blue Room into the Orange Room. Ms. Sorenson completed name to face attendance with the children when they left the Blue Room and when they went through the gate into the Orange Room. Ms. Sorenson told CCSM 1 how many children she had. CCSM 1 was checking the children in on the name to face sign in sheet in the right back corner of the classroom and Ms. Sorenson was checking the children into the Orange Classroom on Bright Wheel at the same time. Ms. Sorenson admitted that she and CCSM 1 were both facing away from the children working on the sign in sheets. A few minutes after working on the sign in sheets, Child B's Father 1 sent Ms. Sorenson a message saying that he was in the lobby. When Ms. Sorenson opened the door to the lobby, Child B's Father 1 told her that Child A was in the lobby playing. Ms. Sorenson took Child A back to the Orange Room and asked CC

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8140 · R 400.8140 Discipline. (3) Non-severe and developmentally appropriate discipline or restraint may be used when reasonably necessary, based on a child's development, to prevent a child from harming himself or herself or to prevent a child from harming other persons or property, excluding those forms of punishment prohibited by subrule (2) of this rule.

  On April 10, 2023, I spoke to the Complainant regarding the allegations. The Complainant was concerned that CCSM 1 had Child A in a "passive restraint on April 6, 2023? The Complainant stated the restraint was reportedly done because Child A was being with another child and the child care staff members. The Complainant did not feel the CCSM 1 was being overly aggressive in the restraint, however felt that restraint could escalate Child A's behavior. *00nAAri1 13 2U23 l called - to iscuss e a egations ►n a comp aunt an previous are center history of interactions with Child A. On April 17, 2023, l made an unannounced onsite inspection to the child care center. I discussed the allegations in the compliant with the Melissa Rabideau, Licensee Designee. Ms. Rabideau stated that Child A is towards child care staff members as well as other children in the child care Men r. Ms. Rabideau stated they have been working on these issues with his arents, who have been getting for him to address his m. During the onsite inspection on April 17, 2023, l reviewed the classroom video footage from April 6, 2023. In the video Child A goes up to another child in the classroom . CCSM I intervened and redirected Child A. The video footage then showed i goin up to a child sitting at a table and attempting to the other child . The video footage showed CCSM 1 attempting to stand in between Child A and the other child and redirect Child A to another activity. Child A became toward CCSM 1. CCSM 1 continued throughout the video foo age o an"re ect Child A and stand in his oathw0awhen he was attempting to go u to other children to b Child A again became with CC an she sat the floor with Child A in her lap area him to calm him down. Ms. Rabideau and I discussed the incident. Ms. Rabideau stated it is hard to know when Child A is going to become or child, as it comes out of nowhere. I did not interview CCSM 1 during the onsite inspection, as she was not at the center at the time of my onsite inspection. 3

  Open Not marked corrected in the state record

  Category: recordkeeping. Open / not marked corrected.

• Violation

  R 400.8182 · R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown in Table 4: TABLE4 Child Care Staff Member to Child Ratios Age Child Care Staff Maximum Member to Child Ratio Group Size lufants and toddlers. birth until 30 1 to 4 12 a) mouths of age { Preschoolers, 30 months of age Ito 8 16 b Lentil 3 years of asce Preschoolers, 3 years of age until 4 1 to 10 Not applicable c yeas of age ( Preschoolers, 4 Lens of age until Ito 12 Not applicable d) School-age { School-ogees Ito 18 Not applicable e)

  On April 17, 2023, I made an unannounced onsite inspection to the child care center. During the onsite inspection I observed the Orange Classroom. The Orange Classroom consist of children ages There were nine child care children present with two chi d care staff m ers. is meets the required 1:10 child care staff member to child ratio. On April 17, 2023, during the onsite inspection I observed le Classroom. The Purple Classroom consist of children ages . There were seven child care children present in the classroom wit tw*cthhnielPdu rcare staff members. This meets the required 1:4 child care staff member to child ratio. On April 17, 2023, during the onsiteoinsection I observed the Blue Classroom. The Blue Classroom consist of children The Blue Classroom had fourteen child care children present o child care staff members. This meets the required 1:12 child care staff member to child ratio. During the onsite inspection I viewed the attendance records from April 6, 2023. On April 6, 2023, there were eight child care children present in the Orange Classroom with one child care staff member. This meets the required 1:10 child care staff member to child ratio. The Blue Classroom had 12 child care children present with two child care staff members. This meets the required 1:12 child care staff member to child ratio. 4 During the onsite inspection on April 17, 2023, I viewed the video footage from April 6, 2023. The number of children and child care staff members viewed on the video were consistent with the attendance records.

  Open Not marked corrected in the state record

  Category: ratio. Open / not marked corrected.

• Violation

  R 400.8330 · R 400.8330 Food services and nutrition generally. (6) A center shall make water available to drink throughout the day to children 1 year of age and older.

  On April 10, 2023, I spoke to the Complainant. The Complainant believed the children in the Blue Classroom did not have access to water because the Complainant was concerned that upon arrival at the center, they saw water bottles in the front of the center where the children enter the center and not in the back where the Blue room is located. On April 17, 2023, I made an unannounced onsite inspection to the child care center. During the onsite inspection I discussed the allegations in the complaint with the licensee designee Melissa Rabideau. Ms. Rabideau stated the child care children have access to water at all times in the Blue room and in the other classrooms. The water bottles are placed in the front of the center before pick up so the water bottles are not forgotten. At the time of the inspection, I observed water 5 bottles sitting on the counter in the Blue Room. There is also an operable water fountain in the classroom at a level the children can reach to get water. During the onsite inspection I viewed video footage of the classrooms from April 6, 2023. The video footage showed water bottles in the classroom on the counters.

  Open Not marked corrected in the state record

  Category: nutrition. Open / not marked corrected.

• Violation

  R 400.8125 · R 400.8125 Staff; volunteer; requirements (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

  All child care staff members did not provide appropriate care and supervision of the children at all times. Child A was with multiple children and CCSM I on April , 2023. During my onsite inspection on April 17, 2023 Child A■another child care child, before child care staff members were able to intervene. The child care staff members were offered training to assist with understanding Child A's and did not follow up on the trainings.

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times. ............... .. .............................................................................................................................................

  On March 1, 2023, the child care staff members did not provide appropriate care and supervision of Child A when Child A left the child care center and was unattended for approximately five minutes. The child care staff members did not know where child went until Ms. Sorensen reviewed the camera footage. Child A was returned by a staff member from the restaurant next door to the center.

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8158 · R 400.8158 Incident, accident, injury, illness, death, fire reporting. (2) A licensee, licensee designee, or program director shall report to the child's parent and the department, directly or via phone, fax, or email, within 24 hours of the occurrence of any of the following: (a) A child is lost or left unsupervised.

  On March 2, 2023 and I interviewed Ms. Melissa Rabideau the licensee designee. Ms. Rabideau was aware that Child A went out of the back door adjacent to the locker room. CCSM 4 was the child care staff member in the classroom with Child A at the time he left. Child A ha . Ms. Rabideau plans to install door alarms that will prevent this from happening again. I 10 advised Ms. Rabideau that this incident should have been reported to licensing within 24 hours of the incident. Ms. Rabideau was unaware of this and will provide the written report before the 72-hour timeline. I showed Ms. Rabideau the applicable child care licensing rules 400.8158 (2) & (4) in the rule book. On March 2, 2023, and I interviewed Ms. Sorenson. Ms. Sorenson was aware that Child A left e center and the child care staff members were not able to locate him for a short period of time. CCSM 4 was providing care for Child A in the Blue Room. Ms. Sorensen was providing care for children in the Purple classroom. CCSM 4 brought Child A into the Purple Room to give CCSM 3 a break, because Child A was having issues, he was hitting and kicking CCSM 3. Ms. Sorenson was previously Child A's primary caregiver, and she is usually able to assist in calming him down. Ms. Sorensen rocked with Child A and when he was calm, she took him back to his classroom. Approximately 15 minutes later CCSM 4 came into the room and asked her to come and assist with Child A again. CCSM 4 told her Child A was making threats and was sitting in the corner of the room and she was giving him his space. When they entered the classroom Child A was gone. At the time that Child A left the classroom he was in the classroom with CCSM 5. CCSM 5 had the remaining children standing on their symbols that are on the floor preparing for snack time. They immediately started looking for Child A. They checked the supply closet, locker room, and bathrooms. She also went back to the locker room and checked inside of the lockers. When she still could not locate him, she checked the camera footage and saw Child A went through the locker room and out the back door that goes into a garage like area. The garage like area is connected to the restaurant next door. The center stores stuff in the garage area. Child A was crying when he was found. He never went outside and unattended for about two minutes when the restaurant owner found him and returned him to the child care staff members. Ms. Sorensen said she did not know she was supposed to report the incident to child care licensing. Ms. Rabideau told Ms. Sorensen she would handle the situation. On March 2, 2023, and I interviewed CCSM 3. CCSM 3 said Child A is having some difficulties. Child A is normally in the Blue room and he fled the center because he wa Child a went out of the backdoor adjacent to locker room, leading to the garage area and a worker from the neighboring restaurant returned Child A to the child care center. CCSM 3 said Child A was missing for approximately 5-10 minutes. During the onsite inspection on March 2, 2023, and I interviewed CCSM 4 regarding the allegations in the complaint. During the interview " asked CCSM 4 if any of the children ran or tried to run from the c ild care sta .CCSM 4 said Child A ran yesterday (March 1, 2023) and the child care staff members had to search for him. CCSM 4 said Child A is to other children and the child care staff members. On March 1, 2023, Child A d her he wanted so she went and got Ms. Sorenson for assistance. Ms. tc Sorenson was previously Child A's primary caregiver and is usually able to calm him 11 down. After Ms. Sorenson got Child A calmed down and returned him to her classroom, he started to "act out again." She went to get Ms. Sorenson again and when they returned to the classroom Child A was gone. She is not exactly sure where Child A was found, but he was missing for approximately five minutes. After Child A was found, Child A's Mother was called to pick him up. On March 7, 2023, I along with

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8125 · R 400.8125 Staff; volunteer; requirements. (1) All staff and volunteers shall provide appropriate care and supervision of children at all times.

  On March 2, 2023, and I discussed the allegations in the complaint with the Program Director Madison Sorenson. Ms. Sorensen stated that Child C has attempted to run out of the center, but the child care staff members always stop him. Child C runs to the lockers and to other classrooms within the building but has never left the building. On March 7, 2023, during the onsite inspection and I interviewed CCSM 1. CCSM 1 stated Child C is a ~an Res to leave the center, but they are always able to stop him. On March 7, 2023, during the onsite inspection and I interviewed CCSM 6. CCSM 6 stated that Child C is a around the building and tries to leave out of the building. There was one time Child C got out of the door, but a child care staff member was right there behind him and brought him back in. On March 7, 2023 and I interviewed CCSM 3. CCSM 3 stated that Child C is a around the building, however, there has never been an occasion where the child care staff members did not know his location. On March 9, 2023, and I called Child C's Mother. Child C's Mother stated that she does not have any concerns about the care provided to Child C. Child C is around the center, but to her knowledge he has never run outside of the center, d C's Mother said the child care staff members contact her regarding Child C's or if they have him remain inside of the center because he is-. 14

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8140 · R 400.8140 Discipline. (1) Positive methods of discipline that encourage self- control, self-direction, self-esteem, and cooperation must be used.

  On March 2, 2023, and I made an unannounced onsite inspection to the child care center. We met with the licensee designee Melissa Rabideau. Ms. Rabideau denied having any concern with CCSM 1. During the onsite and I interviewed CCSMI. CCSM 1 was made aware of thein asllpegeactitoionsn iWn thceo mpliant regarding her e children on them, in the children` an denied ever yelling in of the children, but stated she their and get down on their level and talk to them. She admitted she has closer to her with children on them to bring them closer to her. She was asked directly if she ever dropped the cots when she was dragging them towards her. She was not able to answer directly, but stated, "this could have happened," but she does not recall. She said there were times she has pulled the cots toward her with her foot. CCSM 1 said when the child care children don't want to lay down during nap, she constantly tells them to lay down. I explained to CCSM I that of child care children them to her was not a positive form of discipline and inappropriate in a child care setting. On March 2, 2023, and I interviewed CCSM 6. CCSM 6 said CCSM 1 is quick to jump at things. She has never seen CCSM 1 be with any of the children. She has however seen CCSM I move a cot while a child was still on it lifting is maybe a foot off of, he ground, but she does not recall how the child acted or why she did this. 15 On March 9. 2023 and I called Child C's Mother. Child C's Mother stated Child C does not take naps the center, because he is only there half days. On October 9, 2023, and I spoke to Child F's Father. He stated Child F she naps at child care. When Child F does not nap, she is allowed to play with a toy on the cot. He has no concerns of physical discipline at the child care center. On March 9. 2023 and I called Child G's Mother. Child G's Mother stated she has no concerns with the child care staff members. Child G and Ms. Sorenson have a very playful relationship. If there were any concerns with their interaction or Ms. Sorenson pulling his leg, he would have told her. She does not have concerns with discipline at the center. On March 9, 2023, and I spoke to Child H's Father, and Fathe They have never been informed of any issues with Child H during nap time an being on his cot informed them it was alleged that CCSM 1 children by their an the children's with her Pa to get their attention and this reportedly happened to Child H. I informed them is was not appropriate and would be addressed by the department. On March 16, 2023 and I called Child E's Mother. Child E's Mother stated that it was her understanding that the children ate lunch from 11a.m.-12p.m. and then had naptime afterwards. She said the children nap on a cot and if they don't nap, they must at least have quiet time. Child E does not nap at home or on weekends, so she does not believe he naps during child care. Child E's Mother denied having any knowledge of him being picked up and on the cots or if CCSM I pulling him on the cot. Child E's Mother believes if this occurred Child E would have told her. Child Es Mother suggested speaking with Child E's Sister; because they are best friends and if he didn't tell her he would definitely tell his sister. She feels the child care is a positive environment, she has never seen or heard anything negative. On March 16, 2023 and I interviewed Child J. Child J was able to pass the forensic interview pro ocol. Child J agreed to only talk about the truth. Child J stated she enjoys watching YouTube at home. asked Child J if she has rules during naptime at child care. Child J stated that ey have to stay on their cots, not play, but can color, asked if she had ever broken the rules during naptime and she denied ever breaking the rules. Child J stated she does not know what happens when people break the rules and does not remember seeing anyone pulled on the cots. On March 16, 2023, prior to leaving the center and I spoke to the program director Madison Soren

• Violation

  R 400.8137 · R 400.8137 Diapering; toileting. (6) Diapers and training pants must be checked frequently and changed when wet or soiled.

  On March 2, 2023, and I interviewed the program director Madison Sorenson regarding Wea ga ion in the complaint. Ms. Sorenson confirmed that Child B has and because of this condition he can't get cold. Child B must have socks on, rated, stay warm, and eat nutritious foods. Child B's Mother sends two meals for him. He sometimes refuses to eat one of the meals packed for him. Child B has recently had frequent because he has been in the Blue Classroom and is usually in the OrangeRassRoom. Children in the Blue classroom are older and go to the on their own. Child care staff members in the Orange classroom do frequent c ec -irrs with the children to see if *theneead to use th . Child B is immediate) when he has an . Child B does no wear a lot of time. Ms. n explained that Child B's Mother informed er that she did this with all of her childr"whenrChild B's Mother was informed that Child B needs a change o when h . Ms. Sorenson stated that when Child B has he is changed immediately. They have extra clothiWng a , , they don't always e clothing back. They also have items available for Child B mother does not bring anything. On March 7, 2023, during the onsite and I interviewed CCSM 1. CCSM 1 one stated that Chinilds Bp edcoetiso"nnoMavea quate and 17 healthy foods. Child B had , two days in a row last week. Child B has to often. There are times he has while he is asleep anbde th"ecil care staff members don't know he i he wakes up. CCSM 1 stated that once he is awake he is . He is always changed when he ~~ sae a in the Orange room they do and have all the children go to the However, in the Blue classroom the child care children are older and do not have to have reminders. CCSM 1 stated there was one day that Child B had to stay in his for approximate) while they waited for his mother to bring him more clothing, becaus*tx4yhRed&inWave anything to Child A's Mother did not return the hey sent him home in an a ex ra they had at the center was for him. On March 16, 2023, and I attempted to call Child B's Mother. A voicemail message was left, however there was no return phone call.

  Open Not marked corrected in the state record

  Category: health medication. Open / not marked corrected.

• Violation

  R 400.815 · R 400.815 5 Child accidents and incidents: child and staff illness (4) If a center becomes aware that a staff member, volunteer, or child in care has contracted a communicable disease, then the center shall notify parents and provide all of the following (a) The name of the communicable disease the children were exposed to. (b) The symptoms of the disease. (c) Prevention measures as recommended by the U.S. Centers for Disease Control and Prevention(CDC).

  On March 2, 2023, and I discussed the allegation in the complaint with Ms. Rabideu. She denied having any knowledge of any child care staff member having contracted COVID-19. Ms. Rabideau denied any knowledge of Ms. Sorenson not relaying information to her. On March 2, and I interviewed Ms. Sorenson. Ms. Sorenson stated that CC2S0M2 33 t,e"sDted I ve for COVID-19 with a home test kit, then tested negative a few days later. Ms. Sorenson did not send out a notice to the parents. On March 7, 2023 and I interviewed CCSM 3. CCSM 3 stated that on February 7, 2023 she tested positive for COVID-19, she sent a text to Ms. Sorenson and informed her that she contracted COVID-19 and sent her a picture of the positive test results. CCSM 3 allowed and I to see the text message -11 that was sent. 18 On March 16, 2023, after completing child interviews and I completed an exit conference with Ms. Rabideau. I discussed the need for positive discipline and discussed CCSM 1 of the children a We further discussed e had in front of the child care children by the child care staff members and hat conversations about comments about parents' . We went over the rule to notify the department any time and child is lost or left unsupervised. We further discussed the program director and the child care staff members needing diversity, equity, and inclusion training. I discussed the recommendation of a provisional license and increased monitoring. I also provided technical assistance explaining Ms. Sorenson's role as a mandated reporter. We discussed the fact that all of the child care staff members are mandated reporters and obligated by law to report suspected or actual child abuse *ne t and that is unlawful for there to be repercussions from an employer. asked her why she would threaten that "if she found out who made the t they were done." Ms. Sorenson denied saying this, then showed her the text message attached to her phone number making that statement. Ms. Sorenson then recanted and stated she was just mad when she sent that text message.

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8182 · 1 R 400.8182 Ratio and group size requirements. (7) If there are children of mixed ages in the same room or well-defined space, then the ratio and group size is determined by the age of the youngest child, unless each group of children is clearly separated and the appropriate child care staff member-to-child ratios and group sizes, if applicable, for each age group are maintained.

  On 9/19/22 and 9/26/22, I conducted an unannounced onsite inspection to the center and interviewed Ms. Melissa Rabideau, owner. I informed Ms. Melissa Rabideau of the allegations. Ms. Melissa Rabideau confirmed to a lot of child care staff members abruptly quitting employment with her child care center. Ms. Melissa Rabideau explained that some of her child care staff members began to cause internal strife with her business and were trying to get other child care staff members to follow their course and abruptly quit employment with her. Ms. Melissa Rabideau explained that she believes the cause of this recent child care staff member turmoil was based on a child care staff member being diagnosed with cancer. When the child care staff member made Ms. Melissa Rabideau aware of the illness, she informed her that she would work with her around her illness and time off needed. This child care staff member got upset when Ms. Melissa Rabideau would 3 not allow the child care staff member to leave work early one day as Ms. Melissa Rabideau did not have any child care staff members available to cover her shift. The child care staff member wanted Ms. Melissa Rabideau to call parents and have them come and pick up their children form work. Ms. Melissa Rabideau tried to explain to this child care staff member that she could not call ten child care families to have them come and pick up their children as the families need to have child care readily available to them, so they are able to work and provide for their families. Ms. Melissa Rabideau tried to explain that this is a major part of her job. As a child care center is to assure that the center can provide optimum care for the child care parents each day. According to Ms. Melissa Rabideau, the child care staff member became upset that she could not leave and put her in two weeks' notice on 9/9/22. This child care staff member also had a couple friends and relatives who worked at the center. She also encouraged them to stop working at the center. On 9/11/22, this child care staff member emailed a letter to all of the child care families informing them she and other child care staff members quit working at the center. Ms. Melissa Rabideau said she had to call of the of the child care parents to explain what took place and ensure them that she was actively interviewing new applicants to work at the center. Ms. Melissa Rabideau said some of the parents were friends with the child care staff members who quit and asked Ms. Melissa Rabideau personal questions regarding Ms. Rabideau's personal life as the child care staff members were making up untrue statements regarding Ms. Melissa Rabideau and why they quit working at the center. One of the child care parents made Ms. Melissa Rabideau aware of a letter she received while dropping off her child for care at the center from a former parent who used to have a child enrolled in care at the center. The letter said that the center was "unsafe" and that the child care staff member was forced to work when she was sick and then got fired. The letter also said the child care staff member heard that Ms. Melissa Rabideau's father was working with the children. Regarding 9/12/22, Ms. Melissa Rabideau said she initially had enough child care staff members scheduled to work, however the child care staff members who quit were continually calling the remaining child care staff members trying to encourage them to also quit working at the center. On 9/12/22, an additional child care staff member did not show up for work. Ms. Melissa Rabideau had to adjust her schedule and place herself, and her father, Mr. Joseph Rabideau, unsupervised volunteer on the schedule to work in the purple room with the toddler aged children. Ms. Melissa Rabideau denied operating over the child care staff member to child ratio requirements. She combined the orange and blue room thus having 24 children ranging in age 3-5 years old with three child care staff members. The purple room ha

  Open Not marked corrected in the state record

  Category: supervision. Open / not marked corrected.

• Violation

  R 400.8137 · R 400.8137 Diapering; toileting. (6) Diapers and training pants must be checked frequently and changed when wet or soiled. z

  On 9/19/22 and 9/26/22, I conducted an unannounced onsite inspection at the center and interviewed Ms. Melissa Rabideau, owner. I informed Ms. Melissa Rabideau of the allegations. Ms. Melissa Rabideau confirmed Mr. Joseph Rabideau working in the purple room with her on 9/12/22, as a child care staff member did not show up for work. Ms. Melissa Rabideau said rather than having child care parents take time off from work to remain home with their children, Mr. Joseph Rabideau volunteered to work with her in the purple room. Ms. Melissa Rabideau said Mr. Joseph Rabideau is an unsupervised volunteer who has completed his fingerprints and child care licensing background requirements with the department. He has also completed the other licensing requirements for being an unsupervised volunteer that include the health and safety preparedness course 1 and course II training courses, completed tuberculosis test and signed a form 7 acknowledging that he is aware of the mandated reporting requirements for child abuse and neglect. Ms. Melissa Rabideau denied Mr. Rabideau sitting in a chair glued to his phone the entire time he assisted her in providing care for the children. Ms. Melissa Rabideau said Mr. Joseph Rabideau actively engaged with all the children that day and every day he comes into the center. A lot of the children refer to him as "grandpa" and enjoy interacting with him each day. Ms. Melissa Rabideau also denied children being sent home in soiled diapers. The centers policy for diapering is to check the children diapers every 1 -1 hours or change when '/2 needed. Ms. Melissa Rabideau said she checked and changed all of the children's diapers on the day Mr. Joseph Rabideau was working with her in the purple room. In addition, all the children's diaper changes are recorded on the center Bright Wheel automation system which informs the families of the children's daily record of the child's food intake, sleeping patterns, elimination patterns, developmental milestones, and any changes in the child's usual behaviors. Ms. Melissa Rabideau said the only way a child could have left in a soiled diaper is if a parent picked up the child from care while they were engaged in outdoor activities. During that timeframe, the child care staff member takes the child indoors to change the wet or soiled diaper before having the child leave. On occasions, parents pick up their child from care and change their diaper when they return home. On 12/01/22, I interviewed Mr. Joseph Rabideau, volunteer via telephone. I informed Mr. Joseph Rabideau of the allegation. Mr. Joseph Rabideau confirmed Ms. Melissa Rabideau's statement regarding him completing all the requirements to be an unsupervised volunteer for the center that included his fingerprints and child care licensing background requirements with the department. He has also completed the health and safety preparedness course and course II training courses, had a tuberculosis test done and signed a form acknowledging that he is aware of the mandated reporting requirements for child abuse and neglect. Mr. Joseph Rabideau denied sitting in a chair being "glued to his phone" the entire time he assisted Ms. Melissa Rabideau in the purple room. Mr. Joseph Rabideau said he interacts with all the children each time he is present at the center. The only time he was on his phone when working with the children was when he was showing the children a video of his dog playing. Mr. Joseph said the children all enjoy his company and refer to him as "grandpa." Mr. Joseph Rabideau denied having any knowledge of a child being sent home in soiled diapers. He confirmed Ms. Melissa Rabideau's statement regarding the child care staff members checking the children's diapers every 1 — 1 hours or changing them when wet or soiled. Mr. Joseph 1/2 Rabideau said when he works at the center, he does not change the children's diapers but rather assists in engaging with the other children while the child care staff members change

A lot of child care staff members are quitting abruptly. On 9/12/22, the center had two child care staff members working with a mixed age group of 30 children, with one child being aged 2 years old. Mr. Joseph Rabideau was watching children in the purple room. During that time, he was glued to his phone and sitting in a rocking chair. He does not have qualifications for child care. There were complainants that the some of the toddler-aged children came home with soiled diapers.

Disposition: Substantiated