• Violation

  R 400.1931 · 1 R 400.1931 Food preparation and service. (3) If a parent has agreed to provide the food, then the licensee shall have a written agreement with the parent and shall be responsible for providing adequate food if the parent does not. I

  Staff was given a list of foods Child A was allergic to. Staff did not give Child A any of the food identified on their allergen list.

  Open Not marked corrected in the state record

  Category: ratio. Open / not marked corrected.

• Violation

  R 400.1911 · R 400.1911 Care; supervision; children. (1) A licensee shall ensure appropriate care and supervision of children at all times.

  On November 21, 2022, I conducted an unannounced onsite inspection at Crayola Kids and interviewed licensee designee Cassandra Harris. C. Harris said Child A (2-year-old female) has been enrolled in her child care program since October 25, 2022. Upon enrollment Child A's Mother informed her that Child A was allergic to multiple foods and that she preferred to prepare Child A's meals for child care. She said she was allergic to strawberries, milk, avocados, and a few other foods identified on her child information record. She insisted on preparing meals for Child A opposed to Child A eating the meals provided by the child care home. C. Harris agreed to allow Child A's Mother to provide meals for Child A. She asked Child A's Mother to provide a doctor's note highlighting foods Child A was allergic to; instructions on how to treat Child A if she has an allergic reaction and medications if applicable. Child A's Mother provided documentation regarding her allergies, but the documentation did not specify the exact food Child A was allergic to. If so, she could not interpret the document. She asked Child A's Mother to complete the allergy/food exemption medical statement, but she never did. It was difficult to get Child A's Mother to complete any form. After the first week of child care, she told Child A's Mother to stop bringing food because Child A was not eating the food and asking for food the other children were eating. Child A's Mother agreed to stop bringing her food as long as she was not fed any of the foods identified on the child information record. Child A never had an allergic reaction while in care, nor had she ever or broke out in hives. C. Harris said she never refused an accommodation related to Child A's diet, but she refused an accommodation related to child care hours. She said child A's Mother wanted to change Child A's child care hours to 2:00 pm to 10:00 pm. She denied her request and told her an additional child would put her out ratio with her latchkey children. She also spoke to Child A's Mother about bringing Child A to child care after 9:00am. She told Child A's Mother that she did not accept children after 9:00am unless they had a Woman Infants and Children (WIC) or doctors' appointment. In either case, a written excuse on letterhead is required for any child to attend child care after 9:00am. C. Harris said she was never rude to Child A's Mother or spoke to her in a belittling manner. She has never ignored a telephone call from Child A's Mother; blocked her telephone calls, text messages or Instagram messages. Parents have plethora of ways to contact her, including an social media application dedicated to the child care home. Child care staff member (CCSM) Naeshia Harris was interviewed during the onsite visit as well. N. Harris said Child A's Mother complained a lot. When she first brought child 3 A to the home, she wanted to provide all of Child A meals, but Child A eat would not eat the food she prepared. Eventually, Child A's Mother allowed the home to provide the meals and told staff not to give Child A the foods identified as an allergen on the child in care statement form. Child A's Mother tried to bring Child A to child care past the deadline drop-off time which is 9:00 am and she was not allowed to do so. N. Harris said she has never seen Child A experience a hives outbreak, nor has Child A ever been given any foods that were identified as an allergen. N. Harris said she has never heard C. Harris speak to Child A's Mother in a rude or disrespectful manner. She primarily interacted with Child A's Mother and all other parents because she greets the children at the door during drop-off. C. Harris would be getting the children situated and preparing for programming. Child A's Mother was upset a few times because Child A was not allowed to attend child care after coming late, but the home has a zero tolerance for children once programming has begun. I reviewed Crayola Kidz Parent Handbook on November

Licensee designee, Cassandra Harris gave Child A (2-year-old, female) food that she was allergic to. The owner of the facility has spoken to parents in the rudest ways multiple times.

Disposition: Substantiated