R 400.8182 · R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown in Table 4: Age Child Care Staff Member Maximum Group to Child Ratio Size a) Infants and toddlers, birth until 30 months of age 1 to4 12 ................ .............

On 08/24/2021 The complainant stated that there were sixteen children in the infant classroom with three child care staff members and twelve children in the toddler classroom with one child care staff member. The infant and toddler classrooms have more than twelve children daily. On 09/01/2021 Ms. Viola stated that the last few weeks the center was short staffed causing ratio issues, and if the classes were combined, they would be over the allowed group size. This occurred because they had a child care staff member become ill, and another child care staff member resigned on 08/27/2021. When the center was not able to maintain ratio in the classrooms, the decision was made by her and district manager Ms. Barr to close the three-toddler classrooms effective 08/30/2021. The infant classrooms will be closed next week 09/04/2021, and the classrooms will remain closed rotating weeks until additional child care staff members can be hired. She is not enrolling any new families. On 09/01/2021 the toddler classrooms were closed, and the infant classrooms were in ratio. The infant 1 classroom had five children with two child care staff members. The infant 2 classroom had twelve children with three child care staff members. On 09/30/2021 Ms. Viola emailed the name to face sheets for the weeks of 08/11/2021, 08/16/2021, and 08/23/2021 for review. On 10/05/2021 Ms. Davison stated that in August of 2021 she observed one child care staff member with six or seven children alone in the toddler classroom and two child care staff members with sixteen children in the infant classroom. She informed Ms. Viola. The ratio issues occurred because child care staff members left the center, and the center was still enrolling children. The situation has gotten better over the past three or four weeks because they have closed the infant and toddler classrooms on different weeks. On 10/05/2021 and 10/07/2021 I left voicemail messages for Ms. Pint and Ms. Will, and I did not receive a return phone call. On 10/14/2021 I reviewed the name-to-face sheets for the infant and toddler classrooms. Infant 1 08/24/2021 From 10:20 am- 3:24 pm there were five children present with one child care staff member. An additional child care staff member was required. 3 [IZ:IPSyPPIY'i From 10:20 am- 4:00 pm there were five children present with one child care staff member. An additional child care staff member was required. 08/27/2021 From 9:30 am- 9:40 am there were five children present with one child care staff member. An additional child care staff member was required. Infant 2 08/12/2021 From 8:02 am- 8:40 am there were nine children with one child care staff member. Two additional staff members were required. 08/16/2021 There were fourteen children present with three child care staff members from 9:42 am -11:32 am. An additional staff member was required. 08/17/2021 From 8:08 am- 9:01 am. there were thirteen children present with three child care staff members. From 9:01 am- 10:05 am there were fourteen children present with three child care staff members. An additional staff member was required. 08/18/2021 From 8:58 am- 9:48 am there were thirteen children present with three child care staff members. From 9:48 am -10:10 am there were ten children present with two child care staff members. An additional staff member was required. One to two additional staff members were required. 08/19/2021 From 9:10 am- 3:05 pm there were thirteen to seventeen children present during this timeframe with three child care staff members. One to two additional staff members were required. [il:JP4i]?ZsYAl From 7:30 am- 8:02 am there were nine to ten children present during this timeframe with two child care staff members. From 9:50 am- 2:40 pm there were thirteen children present with three child care staff members. An additional staff member was required 08/23/2021 From 8:30 am — 9:01 am there were nine children present with two child care staff members. From 10:18 am -12:05 pm there were thi

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

R 400.8182 · R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown in Table 4: Age Child Care Staff Member Maximum Group to Child Ratio Size a) Infants and toddlers, birth until 30 months of age 1 to4 12

On 08/24/2021 The complainant stated that there are twenty- three children in the pre-k classroom with one child care staff member daily and they are stressed and overwhelmed because they are working alone with too many children. On 09/01/2021 Ms. Viola stated that the last few weeks the center was short staffed because they had a child care staff member become ill, and another child care staff member resigned. When the center was not able to maintain ratio in the classrooms the decision was made by her and District Manager Ms. Barr to close the preschool 1 classroom effective 08/30/2021. The Pre-K classrooms will be closed next week 09/04/2021, and the classrooms will rotate weeks until additional child care staff members can be hired. She is not enrolling any new families. On 09/01/2021 the Pre-K classroom was in ratio with thirteen children and three child care staff members. On 10/05/2021 Ms. Davison stated that in August there were frequently more than twelve children with one child care staff member; she was not sure of the exact number. She informed Ms. Viola. The ratio issue occurred because child care staff members left the center, and the center was still enrolling children. The situation has gotten better over the past three or four weeks because they have closed the infant and toddler classrooms on different weeks. On 10/14/2021 I reviewed the name-to-face sheets for the Pre-K classroom. Pre-k and school age combined: 08/17/2021 From 9:07 am — 4:51 pm there were thirteen to twenty children present during this timeframe with one child care staff member. An additional staff member was required. 08/19/2021 From 4:32- 4:55 pm there were nineteen children present with one child care staff member. An additional staff member was required. 10 [sI:JP s]P.ZsYA From 8:43 am-9:12 am there were thirteen to seventeen children present during this timeframe with one child care staff member. An additional staff member was required. From 9:17 am — 3:56 pm there were thirteen to fifteen children present during this timeframe with one child care staff member. An additional staff member was required.

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

R 400.8182 · .............................................................................................................................................................................................. R 400.8182 Ratio and group size requirements. (3) In each room or well-defined space, the maximum group size and ratio of child care staff members to children, including children related to a staff member or the licensee, must be as shown in Table 4: Age Child Care Staff Maximum Group Size member to Child Ratio d)Preschoolers, 4 years of age until school-age 1 to 12 Not applicable 11

According to the name-to-face sheets provided by Ms. Viola and acknowledged by Ms. Viola and Ms. Davison, the center did not maintain the required 1:12 child care staff member to child ratio in the Pre-K classroom on: 08/17/2021F rom 9:07 am — 4:51 pm there were thirteen to twenty children present during this timeframe with one child care staff member. An additional staff member was required. 08/19/2021 From 4:32- 4:55 pm there were nineteen children present with one child care staff member. An additional staff member was required. 08/20/2021F rom 8:43 am-9:12 am there were thirteen to seventeen children present during this timeframe with one child care staff member. An additional staff member was required. From 9:17 am — 3:56 pm there were thirteen to fifteen children present during this timeframe with one child care staff member. An additional staff member was required.

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.