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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › MI › Chesterfield › Vicki Knoll
Chesterfield MI 48047 · License #DG500250374 · Home-based · Group Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
Ages not published.
R 400.1923 · R 400.1923 Diapering and toilet learning. (3) Diapers or training pants must be changed when wet or soiled.
On August 18, 2022, I received allegations that Ms. Knoll was not following treatment guidelines for Child A's reoccurring diaper rash. I attempted to contact Child A's Mother for further information regarding what instructions were given to Ms. Knoll. When I did not receive a response I conducted an unannounced inspection to Ms. Knoll's home. Upon arrival I met with Ms. Knoll. Ms. Knoll stated that she did not know of any recent problems other than parents owing her money. I went over the allegations with her about Child A. She agreed with the complainant's assessment that the diaper rash could have become inflamed however, it was not because Ms. Knoll was not complying with the directions. Child A started on July 17, 2022, and his last day was August 17, 2022. During that time Ms. Knoll was on vacation and closed the child care from August 1 to August 14, 2022. Child A was only in her care for 2 weeks. When he started Child A had explosive diarrhea and she did her best to clean him up. She told his parents about this along with the symptoms of a running nose and crying. Since Child A's parents had not left a lot of diapers for Child A she had used her own. They may not have fit him as well as his own possibly causing leakage. There was possibly a start of a rash at the end of July. Ms. Knoll noticed Child A's rash on August 15, 2022. It was his first day back to care and she had been given no creams or ointments to treat his rash. She continued to change his diaper when needed and thought he was getting better. She admitted to receiving a text from Child A's Mother on August 2, 2022, while she was on vacation. Since she was not returning soon to open so she did not pay attention to the text. Since she had noticed that the rash was getting better on August 15, 2022, she thought Child A was on the mend. Child A was only in her care for three days after she came back. She does not believe that her brief role as his caregiver contributed to his rash. She did not see any bleeding in his diaper while in her care. On September 5, 2022, I received an email response from Child A's Mother. Through my listed questions it sounds as if the rash started while Child A was in his first weeks of care. Then Ms. Knoll went on vacation and Child A received treatment. The rash was starting to clear and when he went back to Ms. Knoll's care the rash started to come back. Child A's parents believed that Ms. Knoll was not changing when needed. All caregivers acknowledge that Child A had a rash. There is a discrepancy about the severity of the rash but that could have been because of Ms. Knoll being away. Ms. Knoll was provided technical assistance about compliance with medical 3 instructions and how to approach parents about getting a copy of instructions and medication and tying it to a child's attendance.
Vicki Knoll did not comply with ongoing treatment for Child A's (1 year-old male) diaper rash causing it to be worse.
Disposition: Substantiated
The following allegations regarding Ms. Knoll's child care are: • Ms. Knoll has 13 children in care • There is not enough space for a capacity of 12 children. • Ms. Knoll's home is not clean,
Disposition: Substantiated
Child A (2 year-old male) fell on Ms. Knoll's dog resulting 1/2 in a bite on his head. Emergency treatment was required.
Disposition: Substantiated
Generated from this facility's specific inspection record
Data synced from Michigan MiLEAP, Child Care Licensing Bureau on Jul 9, 2026 · Source records · Report an error
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
R 400.1932 · R 400.1932 Home maintenance and safety. (1) The structure, premises, and furnishings of a child care home must be in good repair and maintained in a clean, safe, and comfortable c...o.....n....d.. ition.
The Child Care home was being maintained in a safe, clean, and comfortable condition.
Open Not marked corrected in the state record
Open / not marked corrected.
R 400.1915 · 1 R 400.1915 Indoor space; play equipment and materials. (1) A child care home shall provide not less than 35 square feet per child of safe, usable, accessible indoor floor space, not including bathrooms and storage areas.
Ms. Knoll's child care home was approved by Child Care Licensing at the time of original inspection in July of 2002 for a capacity of 12 children.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
R 400.1908 · R 400.1908 Capacity. (1) The licensee shall ensure that the actual number of unrelated children in care at any 1 time does not exceed the number of children for which the child care home is licensed, not more than 6 children for a family child care home and not more than 12 children for a ........................... ..... group child care home.
On March 10, 2022, Child Care Licensing received a letter from the complainant, dated February 15, 2022, explaining that there were several concerns about Ms. Knoll's home child care. Those concerns where about cleanliness, over capacity with children, Covid related illness, and space for a capacity of 12 children. The complainant left no contact information so I could not follow-up for specific information. I conducted an unannounced inspection to Ms. Knoll's home on March 10, 2022. When I arrived, Ms. Knoll was present with a total of five children in care. She stated that she had a total of 10 children enrolled with no more than nine children being there at any one time. I reviewed all children's attendance records and found that the records started at the end of January and there were never more than nine children at any one time. During the review I also noticed that the names were of the same children. When I asked Ms. Knoll if she had any children who had disenrolled recently she explained that due to illness she had just reopened at the end of January. Prior to that she had closed the child care for several months. She has not had any child disenrolled or had their time cut back on attendance. She has not had any issues with parents or Covid cases. 2 Ms. Knoll has a Child Care Staff Member, Karen Nordenson, who assists if Ms. Knoll has more than six children present. I was shown a staff attendance sheet that matched what Ms. Knoll stated about Ms. Nordenson being present when the number of children was greater than six. After a tour of the home, I found the home to be clean with no safety hazards present. During the last several renewal inspections conducted in 2021, 2019, 2017, and 2015, I have found the home to be in a safe and clean condition. Ms. Knoll was approved by Child Care Licensing for a capacity of 12 children at the time of opening the license in July 2002. The area measurement in the home used by child care children is still appropriate and within the 35 square feet per child rule. During the last 12 years several complaints have been made against Ms. Knoll's license alleging the same things: over capacity, space, and cleanliness. Each complaint has been unsubstantiated at the time of inspection. Note: Child Care Licensing does not investigate Covid only related allegations.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
R 400.1936 · R 400.1936 Animals and pets. (3) Children having contact with animals and pets shall be supervised by a child care staff member who is physically close enough to remove a child immediately if the animal shows signs of distress or the child shows signs of treating the animal inappropriately. ........... ........................
On August 20, 2020 I received a telephone call from Licensee Vicki Knoll reporting that an incident occurred resulting in medical treatment for Child A. Ms. Knoll explained that her young dog (golden retriever) had caused a long gash on the back of Child A's head. Child A was taken from her home by ambulance to the nearest hospital. She did not know what medical treatment Child A received after leaving her home. On August 21, 2020 I conducted an unannounced inspection and interview Ms. Knoll and child care staff member Payton Aiello. When I arrived I observed two dogs, Bentley and Annabelle, in the basement. Ms. Knoll stated that Bentley must be quarantined for two weeks per animal control orders. Ms. Knoll explained that she was out of the home on an errand when the incident occurred. While she was on her way home at around 12:30PM she received a telephone call from Ms. Aiello that Child A had gotten hurt. That was the extent of what she was told on the telephone. When she arrived at her home, she found Ms. Aiello in the bathroom with Child A who was sitting on the toilet. Ms. Aiello was holding a towel to the back of Child A's head applying pressure. Ms. Aiello told her that she (Ms. Aiello) had called 911 and was expecting the police/ambulance any minute. She removed the towel to show Ms. Knoll the back of Child A's head. It looked like a slice mark and there was quite a bit of blood. Ms. Knoll left the bathroom to watch the other children who were still napping. While she was checking on them she stated that she called Child A's mother and gave her a brief explanation. She checked back in on Ms. Aiello and Child A. At around that time the Chesterfield police arrived and went back to the bathroom. Ms. Knoll stayed with the napping children. She admitted that while it was all happening very quickly it seemed to take forever for Emergency Medical Services (EMS) to arrive. She could not remember if Child A's mother arrived before or after EMS arrived. Child A was treated quickly then taken by ambulance to possibly the nearest hospital. Ms. Knoll was unsure what happened after everyone left her home. She stated the police officer, name unknown, explained that an Animal Control officer would be by to check on the dogs. A short time later, Animal Control Investigator K. Chauncey arrived and checked on Bentley. He informed Ms. Knoll that Bentley would need to be quarantined for two weeks in his crate in the 3 basement of her home. We discussed that when the quarantine was over for Bentley he would still no longer be able to have contact with children in care. Ms. Knoll agreed to the condition. Ms. Knoll stated that she is unable to get in touch with Child A's mother to find out what medical treatment was required. She has received no response. I then interviewed Payton Aiello. Ms. Aiello stated that she was at the home by herself with four children. Child A, Child B (2 year-old male), Child C (4-year-old 1/2 male), and Child D (1-year-old male). She stated that the parents had all been informed that Ms. Knoll was leaving around lunch time/nap to do errands. At about 12:30pm all the children but Child A were napping. He was watching TV with her in the family room. Bentley was lying sleeping in the kitchen opening to the family room but was not blocking it. Child A got up and walked towards the kitchen. Ms. Aiello told Child A to come back and was getting up when Child A went out of her view. She heard Bentley yelp then give a low growl. She stated that she was there right after it must have happened because at that point she saw a cut with little blood. Ms. Aiello did not witness the event. She picked up Child A and took him to the bathroom for better light. She saw the injury and grabbed tissue to apply pressure. She stated that at this time she called Ms. Knoll to explain what happened. She had not called for EMS at this point. When she looked down after calling Ms. Knoll is when she noticed the blood on his back. She looked at C
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.