Bobbie Kuiper

R 400.1906 · R 400.1906 Records of a licensee; child care staff member; child care assistant. (1) A licensee shall maintain a file for each child care staff member and each child care assistant that includes all of the following: (b) Daily records detailing arrival times and departure times at the child care home.

Ms. Kuiper did not maintain daily records detailing arrival and departure times at the child care home.

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R 400.1908 · 1 R 400.1908 Capacity. (1) The licensee shall ensure that the actual number of unrelated children in care at any 1 time does not exceed the number of children for which the child care home is licensed, not more than 6 children for a family child care home and not more than 12 children for a group child care home.

Ms. Kuiper periodically operated with more than six unrelated children.

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R 400.1910 · R 400.1910 Ratio of personnel to children. (1) The ratio of personnel to children present in the home at any 1 time must be not less than 1 member of the personnel to 6 children. The ratio must include all children in care who are not related to any personnel and any of the following children who are less than 6 years of age: (a) Children of the licensee. (b) Children of a child care staff member or child care assistant. (c) Children related to any member of the household by blood, marriage, or adoption. ......................... ............. .... ........................ ....

During phone contact with she expressed that the child care was frequently out of ratio. She indicated Ra e'r three children (ages and years) were always with her when she was at the child care, which woul periodically result in 11 or 12 children to one child care staff member depending on the date. stated that she frequently told Ms. Kuiper that she did not feel safe with that many children alone, provided me with text message exchanges between herself and Ms. Kuiper regarding these concerns. In one text message, Ms. Kuiper that she was "over ratio" but she doesn't believe that the department is "going to have much to stand by." In another she texted to ~ "you would have 8" and that "ratios don't matter on Thursday's anyway." n another text she identified the 5 child care children that would have alone along with her 3 children. In another message she stated, close at 3 according to licensing, so I don't have to worry about being over ratio." In another text exchange, stated, "that's potentially 11 kids on me alone" and Ms. Kuiper responded that her oldest doesn't count, and another older unrelated child doesn't count either and "are easy and can help." Ms. Kuiper also texted that "I might be over rations at times, but not regularly" and that should "make sure not to have more than 6 kids signed in." In another messages e identified the 7 unrelated children she would have on a particular date. During phone contact with Child A's Mother, she indicated that Ms. Kuiper frequently had more than six children per staff, and would ask her to pick up Child A early to avoid issues with the department. She provided a text exchange in which Ms. Kuiper stated, "I am over ratio next week." During the onsite inspection with Ms. Kuiper, she was alone with seven unrelated children. I pointed out that she was currently out of ratio. Ms. Kuiper initially denied a history of being out of ratio, but once confronted with the various text messages she 10 acknowledged that in the past she was periodically out of ratio. Ms. Kuiper stated that since August she has been better at maintaining her ratios. During phone contact with Child B and C's Mother, Child F's Mother, Child G's Mother, and Child J's Mother they denied knowledge of Ms. Kuiper operating out of ratio. Attempted phone contact with Child D and E's Mother and Child I's Mother, but no return calls were received. Child H's Mother did not provide any information when she was present during onsite inspection at Ms. Kuiper's home. I also attempted phone contact but was not successful in reaching her and phone was eventually out of service.

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R 400.1910 · 1 R 400.1910 Ratio of personnel to children. (2) For each member of the personnel, not more than 4 children shall be under the age of 30 months, with not more than 2 of the 4 children under the age of 18 months. I

During phone contact with , she reported that Ms. Kuiper frequently operated with more than two children under the age of 18 months per child care staff. In text message exchanges, Ms. Kuiper made statements detailing these occurrences. In one exchange, she asked if she was ok with having three identified children under the age of 18 months alone, stating "that is 3 under 18 months, but licensing thinks my surgery is Thursday." In another 11 message she stated that a child care child will "turn 18 months" in a couple months "so I will be out of ratio for age group for a week or two." She then stated, "as long as licensing has already come it will be fine." During phone contact with Child A's Mother, she stated that Ms. Kuiper was periodically operating with more than two children under 18 months with only one child care staff member. She provided a text exchange in which Ms. Kuiper stated, "I am over ratio next week." Ms. Kuiper also stated, "Essentially we are hiding a kid from licensing." During the initial onsite with Ms. Kuiper, she initially denied ever operating with more than two children under 18 months per child care staff member. After reviewing text messages, she sent to and Child A's Mother, she admitted that yes she periodically operate ouWoratRio. e stated that since August, she has been doing much better at following the ratio rules. Ms. Kuiper has not been maintaining attendance records for review. During phone contact with Child B and C's Mother, Child F's Mother, Child G's Mother, and Child J's Mother they denied knowledge of Ms. Kuiper operating out of ratio. Attempted phone contact with Child D and E's Mother and Child I's Mother, but no return calls were received. Child H's Mother did not provide any information when she was present during onsite inspection at Ms. Kuiper's home. I also attempted phone contact but was not able to reach her before her phone was out of service.

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R 400.1911 · R 400.1911 1 Care; supervision; children. (1) A licensee shall ensure appropriate care and supervision of children at all times.

During phone contact with , she indicated that on one occasion Ms. Kuiper left Child A alone with herneighbor, while she took a shower at his home. stated that afterwards, Ms. Kuiper multiple text messages describing as creepy, perverted, and as an alcoholic that doesn't like children. Ms. Kuiper told that she when she came out of the shower, Child A was sitting with on a chair with a blanket covering their bodies. Ms. Kuiper was very concerned that while she was in the showe may have inappropriately touched Child A. In reviewed text messages, Ms. Kuiper texted "so I took a shower I only had (Child A)" and "when I got out of the shower, (Child A) was sittaint"int same chair as I did not like that at all." "Is really that stupid that he doesn't know the allegations that could take place?" s. Kuiper then texted "I feel super uneasy around him" and "I literally left them for under 15 minutes." She stated, "is ` there any way to know 100% that- didn't hurt Child A?" and is always drunk, around the clock." She also texted "he is extremely perverted" and "I think he is just perverted and nasty"." stated that on another date, Ms. Kuiper took Child A and Child J (female, 2 years) to a restaurant for lunch and then left the children alone in the restaurant for an unknown period of time. stated Ms. Kuiper left the children alone inside while she went outside to get Child C from his mother in the parking lot. Ms. Kuiper then left all three children alone again, to go to her vehicle. stated that another patron at the restaurant photographed the incident and put it on Facebook. She provided me with text messages between her and Ms. Kuiper discussing the incident, and of the Facebook post by the patron at the restaurant. The Facebook post includes two pictures. One is a picture of Ms. Kuiper holding Child C in a car seat appearing to be walking into the restaurant. The second picture is of Child A and Child J sitting alone at a restaurant table. The post included the following statement "so at breakfast this morning this lady (a daycare lady!!) left the kids she was babysitting at the table by themselves TWICE while she went out to her car!! If she were my daycare lady I would have fired her and went after her license!! These kids were way too young to be left alone unattended at a restaurant!!" Ms. Kuiper texted asking "is that legal to take a pic of me 13 without my consent or daycare kids?" She then stated "I had an employee sit with them. She wasn't even sitting with them when I came back." stated that on another occasion, Ms. Kuiper asked Child A's Mother "aoutW taing a pain pill with Child A present and about napping with children present. During phone contact with Child A's Mother, she stated that Ms. Kuiper told her that she took Child A to on one occasion while she took a shower. Ms. Kuiper sent her a text message that date stating "Hey just an FYI I brought Child A to my neighbor's with me while I took a shower." Child A's Mother stated that Ms. Kuiper never told her about having concerns that inappropriately touched Child A. Child A's Mother stated that she is familiar with and does not feel he is a nice guy. She had no idea _ was even home Kuiper went there to take a shower. She never ave Ms. Kuiper permission to take Child A to - home. She reported that always states that he hates kids. Child A's Mother stated that Ms. Kuiper did not tell her about the incident of Child A being left alone in a restaurant. She recently found out that this occurred from another parent. Child A's Mother expressed that she is glad nothing happened to her child while Ms. Kuiper left the restaurant. Child A's Mother stated that on one occasion Ms. Kuiper sent her messages before about taking a pain pill while Child A was in her care. She provided me with copies of the text messages. In one message Ms. Kuiper stated "do you care if I take a pain pill while I have Child A?" Ms. Kuiper also stated "I never take pain meds and watch kiddos, but Child A is

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R 400.1913 · R 400.1913 Discipline; child handling. (3) Personnel shall not do any of the following: (d) Inflict mental or emotional stress, such as humiliating, shaming, threatening a child, or using derogatory remarks.

During phone contact with , she stated that Ms. Kuiper admitted to calling Child A a "wimp" for discipline and that she wanted to call him a pansy. She also referred to beating another child in a separate text message, but is unsure if she ever actually used physical discipline. stated that s. Kuiper periodically called the kids various names for discipline. I reviewed text exchanges and Ms. Kuiper texted that she called Child A "wimp" and that "I wanted to call him a pansy." In another exchange she reported "Ha! I might beat the shit out them." In another text she stated "yeah. I would have smacked him if he was mine lol." During phone contact with Child A's Mother, she denied knowledge of Ms. Kuiper calling Child A wimp. She stated that Child A has said that Ms. Kuiper spanked him, but she is not sure of when or if that occurred. During initial onsite inspection with Ms. Kuiper, she indicated that she does not recall calling Child A a wimp but since she texted it to , she "must have." She denied any incident of beating a child or using physical iscipline. She indicated that was a joke, and she would never physically harm a child. During contacts with all other child care parents, none had any information or concerns about Ms. Kuiper calling children names or using physical discipline. I attempted phone contact with Child B and C's Mother, and Child I's Mother, but no return calls were received. I attempted phone contact with Child H's Mother but was not successful in reaching her before her phone was no longer in service.

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R 400.1918 · R 400.1918 1 Medication; administration; procedures. (2) Medication, prescription or nonprescription, must be given or applied only with prior written permission from a parent.

During phone contact with , she reported that Ms. Kuiper forged medication permission forms forMc en to have hydrogen peroxide applied to their skin, stated that Ms. Kuiper had already applied hydrogen peroxide to Child B, en she realized she should have written permission. stated that after Ms. Kuiper applied peroxide to Child B, she texted licensing about rules regarding applying hydrogen peroxide. After licensing (myself) texted her that parent permission was necessary, she then forged signatures because she was worried it would be investigated at a later time. On 4/23/2021 Ms. Kuiper and I had an exchange about a previous special investigation (2021D 0217006) accident report in which she indicated that she put hydrogen peroxide on the child's injury. I asked her if she had written permission to apply, and she responded, "yes I have parents sign one of my forms that lets me put on." At that time, I notified her that I wasn't sure hydrogen peroxide would be considered a topical medication, and that she should avoid without written permission. I further told her that she should just clean an abrasion with soap and water and not peroxide or similar. In the text exchanges between Ms. Kuiper and , Ms. Kuiper sent text messages stating "I just asked (Child B and C's Mother) could forge her signature. I need to put a permission slip in file so that I can apply hydrogen peroxide." She then texted "may I do the same for your kids" and "I don't even know what your signature looks like, so it won't be a forge." She also sent her a screenshot of my text message explaining that she would need permission, and that I recommend she not use hydrogen peroxide. During phone contact with Child A's Mother. She was not aware of Ms. Kuiper forging any medication permission slips. During my initial onsite inspection with Ms. Kuiper, she denied forging medication permission slips. I reviewed text messages with her, and she then stated she may have signed a parent's signature on a medication based on their verbal permission explained that if she is signing someone else's name to a form, then she is forging their signature. During phone contact with B and C's Mother, she said she has "no idea" if Ms. Kuiper signed any medications permission slips for her. She stated it is possible that she told Ms. Kuiper it was okay to sign her name to a document. Child B and C's Mother stated that she did sign permission for some topical medications at some point, but she does not recall what was on the form or when she signed. During phone contact with Child F's Mother, she stated that Child F has only been attending care . When she enrolled Child F she signed several permission forms, and believes one was for medications. She does not recall specifics. She does not believe that Child F has ever been given any medications. During phone contact with Child G's Mother, she does not believe she ever signed a medication permission form while Child G was enrolled. She is not sure if Ms. Kuiper applied any medication or gave him any medications. During phone contact with Child J's Mother, she reported that Ms. Kuiper did have her sign medication permission for topical medications such as sunscreen, diaper cream, and bug spray, but she never signed a form for hydrogen peroxide. She never received the incident/accident report from when Child J had an abrasion and Ms. Kuiper indicated she put hydrogen peroxide on the injury. Child J's Mother stated that it is possible she told Ms. Kuiper verbally that it was okay to apply hydrogen peroxide, but she does not recall. I attempted phone contact with Child D an E's Mother and Child I's Mother, but no return calls were received. Child H's Mother was present at one of the onsite inspections but did not provide any information. I also attempted phone contact with Child H's Mother but was not successful before her phone was no longer in service.

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R 400.1921 · R 400.1921 Water hazards; water activities. (10) A licensee shall obtain and keep on file written permission from a child's parent for the child's participation in either of the following: (a) Before each outdoor water activity at a swimming pool, lake, or other body of water off the child care home premises.

During phone contact with she indicated that Ms. Kuiper forged parent signatures for swimming at the local YMCA pool. stated that during a previous special investigation, Ms. Kuiper was asked if she had 21 written permission for child care children to swim. Ms. Kuiper lied and stated she did, and then forged parent signatures to show the department. During the course of a previous special investigation (2021D 0217006) on 3/11/2021 I sent Ms. Kuiper a text message asking if she had written permission to take children for off-site swimming field trips. Ms. Kuiper stated that she did, and that she would send me photos of all the signed permission slips. Ms. Kuiper sent me photos of six written permission forms for off-site swimming at the YMCA. provided the following text interactions between her and Ms. Kuiper regarding swimming permission. On 3/11/2021 Ms. Kuiper stated "I created permission slips and signed (Child B and C's Mother) name. She said I could forge her signature." She then stated, "oh and (Child A's Mother) said I could forge her signature." During phone contact with Child A's Mother, she stated that Ms. Kuiper asked to forge her signature on a permission slip for swimming to avoid problems with the department. She expressed that Ms. Kuiper frequently talked about hating licensing and the licensing rules and would lie or hide things to try and avoid getting in trouble. Child A's Mother provided me with a text exchange between her and Ms. Kuiper. In the text exchange Ms. Kuiper stated "I did forge your signature lol" because licensing was out and asked about swimming permission. I forwarded Child A's Mother a picture of the swimming permission form provided to the department authorizing Ms. Kuiper to take Child A swimming every Monday from 4:00 PM until 6:30 PM at the YMCA pool. Child A's Mother stated that the signature on the form does not belong to her. She provided me with a photo of her actual signature for comparison. During the initial onsite inspection, Ms. Kuiper initially denied forging parent signatures for swimming permission. After describing text messages exchanges in which she acknowledged forging permission forms, she then admitted to signing forms for her child care parents. Ms. Kuiper stated that most of her parents told her it was okay for her to sign their name, so she felt this was sufficient. During phone contact with Child B and C's Mother, she stated that if Ms. Kuiper forged her signature on any child permission form, she did not know about it. I later sent her a photograph of the signed swimming permission form provided to the department authorizing Ms. Kuiper to take Child B swimming at the YMCA every Monday from 4:00 PM until 6:30 PM. I also sent a picture of Child B's signed child information card for comparison of the two signatures. The two signatures appeared to be different. Child B and C's Mother then stated that the signature on the swimming permission form does not belong to her, but she did give Ms. Kuiper verbal permission to forge her name. She confirmed that the signature on the child information card is her valid signature. 22 During phone contact with Child D and E's Mother, she stated that her children have not gone on any swimming field trips. She has not provided written permission for any swimming. During phone contact with Child G's Mother, she denied that Ms. Kuiper had written permission to take Child G swimming. She stated that Ms. Kuiper did take Child G on field trips including, swimming but she did not have prior written permission. During phone contact with Child J's Mother, she stated that Ms. Kuiper did take Child J on swimming field trips. She reported that Ms. Kuiper did not have prior written permission for these swimming trips. I sent Child J's Mother a photograph of a signed swimming permission form authorizing Ms. Kuiper to take Child J swimming to the YMCA pool every Monday from 4:00 PM until 6:30 PM. Child J's Mother stated that the signature on the for

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R 400.1932 · 1 R 400.1932 Home maintenance and safety. (2) All dangerous and hazardous materials or items must be stored securely and out of the reach of children.

reported that while she was working at the child care, it often had cleaning sprays, laundry detergent, paint, and other hazardous 23 materials accessible to child care children. , so she is not sure of the current conditions. Child A's Mother reported that there were times when the child care home was in disarray with dishes piled in sink, cleaning supplies accessible, and cushions and blankets thrown around. She is not sure of the current conditions, as Child A was During initial onsite inspection, I observed laundry detergent laying on the floor in the kitchen and cleaning sprays on the kitchen counter which were accessible to children. The living room had toys strewn around on the floor but was otherwise not unsafe or hazardous. The bedroom used for napping was crowded with cots, crib, and bed for napping, but was otherwise in appropriate condition. Child B and C's Mother denied concerns with the condition of the home. She is not aware of any hazardous items or materials being accessible to child care children. She indicated that at times the house may be messy with toys and blankets, but she felt it was appropriate for a child care. Child F's Mother denied concerns with the condition of the child care home. She indicated that the home can be messy at times due to children playing but did not feel it was unsafe or with hazardous items. Child G's Mother expressed that she has not been to the child care home since August 2021. She did not have any concerns with the condition of the child care home. She indicated only that sometimes it would get messy due to children playing. Child J's Mother did not report any concerns regarding hazardous materials or unsafe home conditions. I attempted contact with Child D and E's Mother and Child I's Mother, but no return calls were received. Child H's Mother did not provide any information during the follow up onsite inspection and attempts to contact her by telephone were unsuccessful before her phone was no longer in service. O

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R 400.1951 · R 400.1951 Transportation. (7) Each child transported shall remain seated and properly restrained by a child passenger restraint device appropriate for his or her age. The manufacturer's rated seating capacity for the vehicle must not be exceeded.

reported that Ms. Kuiper transported Child A in the front seat of her minivan without using the proper car seat for his age. Child A's Mother stated that one day Ms. Kuiper took child care children out to run errands. She texted Child A's Mother after the field trip and apologized for having Child A ride in the front seat of her minivan because she had groceries in the back seats. Child A's Mother was frustrated that Ms. Kuiper would not have her child properly restrained in a back car seat but was mainly just happy nothing bad occurred. Child A's Mother provided me a copy of the text message. In the text message, Ms. Kuiper stated "please don't kill me...I let (Child A) ride in the front seat just to Walmart. I need to fill the back with groceries." During initial onsite inspection, Ms. Kuiper acknowledged that she did allow Child A to ride in the front seat of her car without a proper car seat. She reported that this only occurred once when she had taken him grocery shopping with her. She reported that the van seats were filled with groceries, so she had to have Child A ride up front with her. Child B and C's Mother, Child G's Mother, and Child J's Mother had no information on whether Ms. Kuiper used appropriate restraint devices while transporting their children. 25 I attempted phone contact with Child D and E's Mother and Child I's Mother, but no return calls were received. Child H's Mother provided no information during follow up onsite inspection and attempts to reach her by telephone were unsuccessful.

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R 400.1952 · R 400.1952 Child transportation; parent permission; child information card; required when off-premises. (1) A licensee shall obtain and keep on file written permission from a child's parent before a child is transported in a vehicle. Written permission must be obtained for both of the following: (b) Nonroutine transportation, before each trip. .........

During phone contact with , she expressed that Ms. Kuiper frequently transported child care children on field trips and errands without having prior written parent consent. She reported that Ms. Kuiper would often just text a parent and tell them she was taking the children to a location, but never got written permission. She indicated that Ms. Kuiper also took the children to places without ever telling parents where she was going. During phone contact with Child A's Mother, she expressed that Ms. Kuiper frequently transported Child A to various locations such as, swimming, restaurants, playgrounds, and other without prior written permission. She stated that Ms. Kuiper would usually text her or verbally let her know that she would be transporting Child A on a field trip, but sometimes she would not find out until later. During initial onsite inspection with Ms. Kuiper, she acknowledged that she does not always have prior written permission to transport child care children on field trips. She stated that she does text or verbally tell the parents, and they give her verbal or text permission. I explained that she must have prior written permission with detailed information as to the location and timeframe. During phone contact with Child B and C's Mother she indicated that Ms. Kuiper usually texts or verbally asks for permission to transport Child B and C on a field trip. W She has signed written permission for various field trips, but mainly she gives permission over text or verbally. During phone contact with Child F's Mother, she stated that her child has only been enrolled . She did sign some permission forms, but she was not sure if there was anything specific for transportation in a vehicle. During phone contact with Child G's Mother, she stated that Ms. Kuiper did transport Child G on various field trips and errands. She stated that Ms. Kuiper would verbally tell her or ask her via text message. She did not provide written permission for most field trips, but believes she signed a permission form a few times. During phone contact with Child J's Mother, she stated that periodically Ms. Kuiper would have her sign a permission form for a field trip. She expressed that frequently Ms. Kuiper would text her or verbally tell her about an errand or trip she was taking and would not obtain written permission to transport. I attempted phone contact with Child D and E's Mother and Child I's Mother, but no return calls were received. Child H's Mother was present for the follow-up onsite inspection but did not provide any information. I attempted phone contact with Child H's Mother, but I was not successful in reaching her before her phone was no longer in service.

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R 400.1961 · R 400.1961 Parent notification required; incidents; accidents; illness; disease; isolation. (1) A licensee shall promptly report to a child's parent any of the following: (a) Any incidents, accidents, suspected illness, or other changes observed in the health of a child. I

reported that Ms. Kuiper previously operated a child care home at a different address (DF130401075). Child G was enrolled in care at Ms. Kuiper's previous license, and then followed her to her new license at current address. While at previous license, Ms. Kuiper had a child care staff member named Melody Manwell working at the child care home. Ms. Manwell also owned the previous home and lived there with Ms. Kuiper. Ms. Manwell has never worked at her current child care home, stated that in August 2021, Ms. Kuiper told her that she was aware of Ms. Manwell shaking Child G when he was in care at the old child care home. stated that Ms. Kuiper has an audio recording of Ms. Manwell admitting "tos ing Child G for discipline, because she was frustrated with his crying. Ms. Kuiper did not report to the department or immediately tell Child G's Mother or Father. She believes the shaking incident occurred in February of 2020. Ms. Kuiper eventually told Child G's Mother in March or April of 2020, but still never reported to the department. provided me with text message exchanges between herself and Ms. Wuiper regarding this incident. Ms. Kuiper stated, "I really do have that recording" and "me and my old assistant went and met the mom (Child G's Mother) in Barnes and Noble. The baby (Child G) who was shook. We played the recording for her." also provided a copy of the audio recording. In the audio recording you can hear a female voice stating "I still don't feel that I can work on Tuesday and it's because you have babies and I when (Child G) was here and I had to work with him several hours previously and it wasn't just a short time, I was shaking him, so I really don't feel I can handle working with multiple babies and kids cause I don't want to hurt anyone." stated that Ms. Kuiper never notified Child A's Mother or the department "aout her concerns that inappropriately touched Child A. She has text messages in which Ms. Kuiper discusses her concerns and stated, "do I just let it go unless (Child A) says something?" and "Is there anyway to know 100% didn't hurt (Child A)?" She then stated, "I'm pissed off at myself, I want ttoh taalk" to my counselor but I don't want her to call CPS on me." During phone contact with Child A's Mother, she stated that Ms. Kuiper did not notify her of any concerns about touching Child A until 9/20/2021. She stated that Ms. Kuiper did tell herRuRang Child A to his home while she showered but made no indication of any other concerns or issues. Child A's Mother stated that she does not trust and would never want Child A left alone with him. During the initial onsite inspection with Ms. Kuiper, she admitted that she did not notify Child G's Mother about concerns that Ms. Manwell shook her child until awhile later. She could not recall the exact dates. She did not provide any written incident report. Ms. Kuiper stated that she did not notify the department, because she did not think Child G was hurt and she moved her license to a new address. She stated that Ms. Manwell was no longer going to be working in her child care, so she did not feel it was necessary to report. Ms. Kuiper stated that she did eventually notify Child G's Mother and played her the audio recording of Ms. Manwell stating she shook Child G. Ms. Kuiper stated that Child G's Mother was upset but did not want to pursue anything further. Ms. Kuiper admitted that she did not notify Child A's Mother or the department about her concerns that had inappropriately touched Child A. She asked Child A about what happened at home, and Child A did not make any concerning statements. Ms. Kuiper stated that she over-reacted and freaked out and did not want to upset Child A's Mother over nothing. I explained to Ms. Kuiper that she is responsible for notifying parents and the department of any allegations or concerns of inappropriate discipline or inappropriate contact. During phone contact with Child B and C's Mother, she had no information regarding these al

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R 400.1962 · R 400.1962 Department notification required; incidents; injury; accident, illness, death, or fire. ...................................... ...... ........................... (1) A licensee shall make a verbal or email report to the department within 24 hours of the occurrence of any of the following: (b) An incident involving inappropriate contact or an allegation of inappropriate contact.

Ms. Kuiper failed to notify the department of incidents involving allegations of inappropriate contact between and Child A and Ms. Manwell and Child G.

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R 400.1962 · R 400.1962 Department notification required; incidents; injury; accident, illness, death, or fire. (4) A licensee shall submit a written report to the department of the occurrences outline in subrules (1), (2), and (3) of this rule, in a format provided by the department, within 72 hours of the verbal or emailed report to the department.

Ms. Kuiper failed to submit a written report to the department of incidents involving allegations of inappropriate contact between _ and Child A and Ms. Manwell and Child G.

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R 400.1903 · R 400.1903 Licensee responsibilities. (1) A licensee shall be responsible for all of the following: (k) Immediately report to children's protective services any suspected child abuse or neglect and ensure compliance with the child protection law, 1975 PA 238, MCL 722.621 to 722.638.

Ms. Kuiper failed to immediately report suspected child abuse or neglect as required by child protection law. .................... .........................................._...................................................................

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R 400.1902 · 1 R 400.1902 Applicant; licensee; requirements. (3) All persons, including minors, residing in the child care home shall meet all of the following requirements: (a) Be suitable to meet the needs of children. (b) Be able to ensure that services and facilities are conducive to the welfare of children. (c) Act in a manner that is conducive to the welfare of children. (d) Demonstrate a willingness and ability to comply with the act and these rules.

Ms. Kuiper has not assured that all people having contact with child care children are suitable, she has taken children to unapproved households and around individuals that are not suitable or conducive to the welfare of children, she has repeatedly failed to demonstrate a willingness and ability to comply with the act and these rules.

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R 400.1903 · 1 R 400.1903 Licensee responsibilities. (4) The licensee shall cooperate with the department in connection with an inspection or investigation, as required in section 10(1) of the act, MCL 722.120(1). Cooperation includes, but is not limited to, all of the following: (c) Provide accurate and truthful information to the department, and encourage witnesses to provide accurate and truthful information to the department. I

Ms. Kuiper has willfully and intentionally failed to provide accurate and truthful information to the department. .................

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R 400.1904a · R 400.1904a Child care staff member; employment requirements. (2) Before caring for children at a child care home, an individual shall provide the licensee with all of the following: (a) A valid certification in infant, child, and adult CPR. 37

Child care staff members began caring for child care children prior to obtaining valid certification in infant, child, and adult CPR.

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R 400.1904a · R 400.1904a Child care staff member; employment requirements. (2) Before caring for children at a child care home, an individual shall provide the licensee with all of the following: (b) A valid certification in first aid.

Child care staff members began caring for child care children prior to obtaining valid certification in first aid.

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R 400.1904a · R 400.1904a Child care staff member; employment requirements. (2) Before caring for children at a child care home, an individual shall provide the licensee with all of the following: (c) Proof of training in the prevention of infectious disease, including immunizations. Hours of training in the prevention of infectious disease from MiRegistry will be allowed to count for training hours to meet this requirement.

A child care staff member began working with child care children prior to completing the required training in infections disease, including immunizations.

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R 400.1905 · R 400.1905 Training. (3) A licensee shall ensure that child care staff members and child care assistants, prior to caring for children, have training that includes information on all of the following: (a) Safe sleep practices to prevent sudden infant death syndrome. ......................... ............. ......... .......

Child care staff members were working with child care children prior to completing the required training in safe sleep practices.

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R 400.1905 · R 400.1905 1 Training. (3) A licensee shall ensure that child care staff members and child care assistants, prior to caring for children, have training that includes information on all of the following: (b) Recognition of and the reporting of child abuse and neglect.

Child care staff members began caring for child care children prior to completing the required training in recognition and reporting of child abuse and neglect.

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R 400.1905 · 1 R 400.1905 Training. (3) A licensee shall ensure that child care staff members and child care assistants, prior to caring for children, have training that includes information on all of the following: (c) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment. 42

A child care staff member has been caring for children and has not completed the training for prevention of shaken baby syndrome, abusive head trauma, and child maltreatment.

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R 400.1906 · R 400.1906 Records of a licensee; child care staff member; child care assistant. (1) A licensee shall maintain a file for each child care staff member and each child care assistant that includes all of the following: (c) A statement signed by a licensed physician or his or her designee that attests to the individual's mental and physical health., and which must be updated as follows: (i) For an applicant or licensee, within 1 year before issuance of the initial license and at the time of subsequent renewals. (ii) For a child care staff member and a child care assistant, within 1 year prior to caring for children and 44 at the time of subsequent renewals of the child care home's license.

Child care staff members began working at the child care home prior to obtaining documentation attesting to their physical and mental health.

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R 400.1906 · R 400.1906 Records of a licensee; child care staff member; child care assistant. (1) A licensee shall maintain a file for each child care staff member and each child care assistant that includes all of the following: (g) A written statement, signed and dated by the child care staff member or child care assistant at the time of hiring, indicating all of the following information: (i) The individual is aware that abuse and neglect of children is unlawful. (ii) The individual knows that he or she is mandated by law to report child abuse and neglect. (iii) The individual has received a copy of the licensee's discipline policy.

A child care staff member has not completed the required written statement verifying that they know child abuse and neglect is against the law, that they are a mandated reported, and that they have received a copy of the discipline policy.

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R 400.1907 · R 400.1907 Child's records. (3) Dated daily attendance records of children in care must be maintained and include the child's first and last name and the time of arrival and departure. Electronic records may be used. If electronic records are used, they must be available to the department at the time of the inspection. If electronic attendance records are not available during an on-site inspection, the child care home is in violation of this rule. I

Ms. Kuiper has not been maintaining and accurate daily attendance record for children in care.

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R 400.1925 · R 400.1925 Comprehensive background check; fingerprinting. (1) Pursuant to section 5n of the act, MCL 722.115n, prior to an individual having any unsupervised contact with children, the department shall determine the individual's eligibility to be any of the following: (e) An unsupervised volunteer.

is identified as an unsupervised volunteer for Ms. Kuiper 's child care home in the child care background check system, but he has not been deemed eligible and results are pending.

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R 400.1925 · 1 R 400.1925 Comprehensive background check; fingerprinting. (2) An applicant or licensee shall do all of the following: (a) Ensure that each individual who requires an eligibility determination pursuant to subrule (1) of this rule completes, signs, and submits all of the information required in subrule (5) of this rule, and in subrule (6) of this rule if applicable, on a form prescribed by the department. The forms are available on the department's website for the child care background check system, www.michigan.gov/ccbc. The form(s) must be signed and dated prior to the individual's appointment to be fingerprinted.

Child care staff members do not have the required consent and disclosure form completed and on file.

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R 400.1925 · R 400.1925 1 Comprehensive background check; fingerprinting. (2) An applicant or licensee shall do all of the following: (f) Immediately disconnect each individual from the system once he or she is no longer a licensee, adult member of the household, child care assistant, child care staff member, or an unsupervised volunteer under the license.

has not been working at the child care since or ut is still connected to the license as a child care staff mem er. - is connected as an unsupervised volunteer.

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R 400.1936 · R 400.1936 Animals and pets. (5) Litter boxes, pet food, pet dishes, and pet toys must be inaccessible to children.

Pet food and pet dishes were accessible to child care children.

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R 400.1945 · R 400.1945 Emergency; plan; drill. (1) An applicant or licensee shall have a written emergency response plan for the care of children that must be posted in a conspicuous location within the child care home. The plan must address the following types of emergencies: (a) Fire evacuation. (b) Tornado watches and warnings. (c) Serious accident or injury. (d) Water emergencies, if applicable. (e) Crisis management including, but not limited to, all of the following: (i) Intruders. (ii) Active shooters. (iii) Bomb threats. (iv) Other man- or woman-caused events.

Ms. Kuiper did not have emergency plans posted in a place visible to child care staff members or parents.

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R 400.1932 · 1 R 400.1932 Home maintenance and safety. (2) All dangerous and hazardous materials or items must be stored securely and out of the reach of children.

Opened paint cans, cleaning sprays, and laundry detergent were accessible to child care children.

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R 400.1936 · 1 R 400.1936 Animals and pets. (5) Litter boxes, pet food, pet dishes, and pet toys must be inaccessible to children.

Large bags of dog food and dog food and water bowls were accessible to children in the kitchen area.

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R 400.1907 · R 400.1907 Child's records. (1) Prior to a child's initial attendance, a licensee shall obtain the following documents: (a) A completed child information card on a form provided by the department or a comparable substitute approved by the department. I

Child information cards were missing required information.

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R 400.1910 · R 400.1910 Ratio of personnel to children. (1) The ratio of personnel to children present in the home at any 1 time must be not less than 1 member of the personnel to 6 children. The ratio must include all children in care who are not related to any personnel and any of the following children who are less than 6 years of age: (a) Children of the licensee. (b) Children of a child care staff member or child care assistant. 4 ........................... ...................................................................... ........... (c) Children related to any member of the household by blood, marriage, or adoption. ................ ....

On 3/11/2021 I completed an unannounced onsite inspection and interview with Ms. Kuiper. Child B (female, 3 years) and Child E (male, 4 years) were the only two children in care. Ms. Kuiper denied that she has been operating out of ratio at any time. She did not have an attendance record for review. She stated that she only has two children enrolled under 18 months (Child A and Child C), and the rest are all over 30 months. She denied ever having more than 6 children present, unless for birthday or other special event and parents would also be present. On 3/11/2021 I completed phone contact with the complainant. They reported that Ms. Kuiper had posted pictures on a Facebook page with more than 6 children present and more than 2 children that appeared to be under 18 months. The complainant did not know if parents or other child care staff members were present at the time the photo was taken. The complainant had no other information. On 3/11/2021 I completed phone contact with Child A's Mother. Child A's Mother denied ever seeing more than two children under 18 months at the child care or more than 6 children to one staff. On 3/11/2021 I completed phone contact with Child D's Mother. Child D (male, 3 years) has been enrolled at the child care for approximately five months. Child D's Mother denied ever seeing Ms. Kuiper out of ratio. She expressed that Ms. Kuiper has never had more than 6 children present, and she believes only has two children under 18 months at the child care. On 3/11/2021 I completed phone contact with Child E's Mother. Child E (male, 4 years) has been enrolled at the child care for approximately five months. Child E's Mother denied knowledge of Ms. Kuiper ever having more than 6 children present with one staff or having more than two children under 18 months. I attempted phone contact with Child B and C's Mother and Child F's Mother, but no return calls were received.

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R 400.1911 · R 400.1911 Care; supervision; children. (1) A licensee shall ensure appropriate care and supervision of children at all times. C:

During the onsite inspection, Ms. Kuiper acknowledged that on 3/10/2021 she took child care children to a nearby playground. While she was getting other children out of the car, Child F (female, 9 years) was allowed to get Child A out of her car seat and put her in a stroller. Child F was not securely strapped into the stroller, and she slid out and hit her face on the asphalt. Child A suffered some scrapes and bruises from the incident. Ms. Kuiper agreed that she should not have allowed Child F to pick up Child A and put her in the stroller. Further, she should have checked to make sure Child A was secured properly. Ms. Kuiper indicated that she notified Child A's Mother immediately and wrote up a written report. I reviewed the written report detailing the incident. During phone contact with the complainant, they reported that Ms. Kuiper posted a picture of Child A's injuries on social media. Ms. Kuiper reported that Child A fell on the asphalt, but they felt there was more to the incident. The complainant had no further information. During phone contact with Child A's Mother, she reported that Ms. Kuiper notified her immediately about Child A's injuries. Child A's Mother expressed that she was told that Child A slipped out of her stroller while at the park and hit her face on the pavement. She was notified that Child F was the one that put Child A in the stroller, and that she did not secure her with buckled straps. Child A's Mother denied concerns, and believed it was an accident and will not occur again. During phone contact with Child D's Mother and Child E's Mother, both denied concerns with supervision. They denied any injuries or accidents that caused any concern. I attempted phone contact with Child B and C's Mother and Child F's Mother, but no return calls were received.

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R 400.1907 · R 400.1907 Child's records. (3) Dated daily attendance records of children in care must be maintained and include the child's first and last name and the time of arrival and departure. Electronic records may be used. If electronic records are used, they must be available to the department at the time of the inspection. If electronic attendance records are not available during an on-site inspection, the child care home is in violation of this rule. I

Ms. Kuiper has not been maintaining an accurate daily attendance record for child care children.

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R 400.1913 · R 400.1913 Discipline; child handling. (3) Personnel shall not do any of the following: (d) Inflict mental or emotional stress, such as humiliating, shaming, threatening a child, or using derogatory remarks.

Ms. Kuiper used inappropriate discipline with Child B by causing emotional distress through shame and threats for not taking a nap.

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R 400.1911 · R 400.1911 Care; supervision; children. (1) A licensee shall ensure appropriate care and supervision of children at all times.

Ms. Kuiper failed to provide appropriate care and supervision by allowing children to be unsupervised in a bedroom jumping and climbing on bunk beds.

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R 400.1936 · 1 R 400.1936 Animals and pets. (3) Children having contact with animals and pets shall be supervised by a child care staff member who is physically close enough to remove a child immediately if the animal shows signs of distress or the child shows signs of treating the animal inappropriately.

Ms. Kuiper failed to supervise children while they had contact with her dog and could not determine if dog was being treated inappropriately or upset. The dog was barking, and Ms. Kuiper described her as "naughty" and "crazy". I

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R 400.1932 · R 400.1932 Home maintenance and safety. (1) The structure, premises, and furnishings of a child care home must be in good repair and maintained in a clean, safe, and comfortable condition. 11

Home conditions were not clean, safe, and in comfortable condition at the time of home inspection. I

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R 400.1952 · R 400.1952 Child transportation; parent permission; child information card; required when off-premises. (1) A licensee shall obtain and keep on file written permission from a child's parent before a child is transported in a vehicle. Written permission must be obtained for both of the following: (b) Nonroutine transportation, before each trip. 13

Ms. Kuiper does not have written permission from parents before a child is transported in a vehicle.

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R 400.1919 · R 400.1919 Communicable disease; immunization; mental and physical health; physician attestation; tuberculosis. (4) An individual who lives in a child care home or who cares for children in a child care home, who has a suspected or confirmed case of a communicable disease, shall not come into contact with children in the home's care. Communicable disease includes, but is not limited to, any of the following: (a) Tuberculosis. (b) Influenza. (c) Measles. (d) Whooping cough. (e) Strep throat. (f) Scarlet fever. (g) Chicken pox. I

On 11/10/2020 I completed an unannounced onsite inspection and interview with Ms. Kuiper. She expressed that on 10/31/2020 she had some limited contact with a family member that was diagnosed with Covid. She reported that the family member did not have symptoms when she had limited contact. She stated that the family member developed symptoms four days later, and the Covid positive test result was received on 11/7/2020. Ms. Kuiper stated that her contact with the family member was brief and outside. Ms. Kuiper stated that the Covid positive family member spoke to their doctor and was told that anyone that had contact with him would need to quarantine for 10 days. She opened her child care on 11/9/2020, which was nine days after her exposure. Ms. Kuiper did not report her possible exposure to the health department. Ms. Kuiper has not had any symptoms or had direct contact with anyone else. I notified Ms. Kuiper that she needed to notify the health department and follow their recommendations. Ms. Kuiper contacted the health department and was told that she did not have quarantine or close her child care. She was told that because her contact was at a bonfire over 6 feet apart for less than 15 minutes, she was not required to isolate or close. On 11/20/2020 Ms. Kuiper reported that she had close contact with an individual that has since received a positive Covid test result. She reported that the contact occurred on 11/17/2020 and the positive test result was received today. She notified the health department and was told to close and quarantine for two weeks from the date of exposure. She has notified all family members of enrolled children.

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R 400.1911 · R 400.1911 1 Care; supervision; children. (1) A licensee shall ensure appropriate care and supervision of children at all times.

Ms. Kuiper did not maintain supervision of two children under the age of 4 years old while outside.

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R 400.1932 · R 400.1932 Home maintenance and safety. ............................................................................................................. ......................... ................................................................................................................ (2) All dangerous and hazardous materials or items must be stored securely and out of the 4 reach of children. I

During the onsite inspection, gasoline was accessible to child care children.

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