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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › MA › Springfield › New North Citizens Council Children & Family Center
Springfield MA 01107 · License #P-170878 · Center · Center-Based Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
Ages not published.
Violation
Attendance Recording and Group Sizes/Ratios
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Transitions
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Indoor Space
Open Not marked corrected in the state record
Open / not marked corrected.
Disposition: No
Disposition: No
Disposition: Yes
Disposition: Yes
Disposition: No
Disposition: Yes
Disposition: Yes
Disposition: Yes
Disposition: No
Generated from this facility's specific inspection record
Data synced from Massachusetts Department of Early Education and Care on Jul 10, 2026 · Source records · Report an error
Violation
Outdoor Space - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Individual Health Care Plan (IHCP) - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Current consent for administered medications - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The attendance record in P-2 did not include two children who were present on the day of the visit.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit the children in P-2 were asked to site at the tables and wait, for an extended period of time, for lunch to be served.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit there were shelving units in P-1 that were not secured and could pose a danger to children.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A visual inspection of the playground revealed the rubber surfacing is deteriorating in some areas and could pose a tripping hazard for children.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
At least three children with chronic medical conditions did not have IHCPs on file on the day of the visit.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Random review of children's records revealed that at least one child did not have parental consent for the administration of medication required by an IHCP.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff records checklist
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Child guidance practices are supportive, nurturing, and responsive to children
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff interact with and assist children during snack and mealtimes.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Curriculum and daily activities are developmentally & linguistically appropriate
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Sufficient materials & equipment visible, available, and accessible
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Evacuation procedures posted at each exit; Exit signs and diagrams as required
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Evacuation drill log, all groups
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Equipment and supplies: free of entrapment hazards
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program did not have a complete children’s records checklist on the day of the visit.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
EEC Licensor observed an Educator in Toddler 1 take crayon out of a child’s hand in a sudden motion without asking the child for the crayon.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
During observation of lunch time licensor noticed that Educators in Toddler 2 were not interacting with Children.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Educators in the Toddler 1 classrooms had children sit for an extended periods using a crayon to scribble on paper wile they waited for lunch. Some children were observed eating the crayons.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit the Toddler 1 classroom did not have sufficient amount or variety of materials and equipment accessible to children.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The diagram was not posed in the P1
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Review of the evacuation log revealed that the program did not have evidence of evacuation drills for November and December of 2023 or for January and February of 2024.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
While observing in Toddler 1 a child put a play basket over their head and one of the handles on the bucket under his chin. The child’s head became entrapped in the basket and Educators had to remove the handle to get the basket off the child’s head.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Attendance Recording and Group Sizes/Ratios
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The attendance record in T1 included 3 children who were not signed out of the room. there were 6 children present but 9 listed on the attending.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Location of health care policy; Location of 1st aid kit
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Required postings
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Records Checklist
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Schedule/Qualifications - R Sep 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Working Telephone
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Food prepared/served in safe/sanitary manner
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Kitchen Barrier
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Integrated Pest Management Plan
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Building Inspection and Fire Inspection - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Heating source protected; Portable heaters, portable radiators prohibited.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency Evacuation - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Evacuation procedures posted at each exit
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
If on-site food prep, Inspection from local Health Dept/Food Service Permit
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit the program did not have the location of the health care policy or the location of the first aid kit posted as required by EEC.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit the program did not have the following posted: 1)Call 911 Reminder and the telephone number of the program including the location of the program within the facility. 2) The Telephone number for Poison Control and the name and telephone number of the emergency back-up person 3) In a manner that protects the privacy of children: -A list of Emergency or life saving medications that specify the children they belong to -A list of allergies and/or emergency medical information 4) Name address and phone number for the Health Care Consultant
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program did not have a current staff records checklist. Please upload a current Staff Records checklist to the Documents Library.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The staff schedule was not posted on the day of the visit. Please also upload a cop of the staff schedule to the Documents Library.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit the program did not have telephone service. The Licensee must provide to Educators a working telephone for the purpose of making Emergency calls during hours of program operation whenever they are responsible for supervising children.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program did not have gloves or paper products like plates, cups, napkins or disposable utensils.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program has a foo prep area where they will story food and supplies for food pep along with cleaning supples like bleach. The area did not have a barrier to prevent children access.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program did not hav an outdoor or an indoor Pest Management Plan (IPM). Please submit a current IPM Plan to the Documents Library.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program did not have Building or Fire Inspections. Pleas upload current inspection to the Documents Library
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Inspection of the indoor space revealed that the tops of the radiators covers, in all classrooms, were very hot and could pose a danger for children.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program has three infants enrolled and there are stairs with approximately 9 steps to access the program space from ground level. All evacuation paths were clear but Educators were not knowledgable of evacuation procedures. Please supply evidence of safe evacuation procedures specific to infant evacuations.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program did not have emergency evacuation procedures posted at each exit on the day of the visit.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program has a temporary food prep area that does not include a sink, stove or a way to heat up food delivered by the food service vendor. Please submit a Health Inspection from the Local Health Department. Please submit a Food permit/Health Inspection for the off site kitchen were meals will be prepared.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Safe Sleep
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Attendance Recording and Group Sizes/Ratios
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency Evacuation - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit there was an infant sleeping in a crib with a crib sheet that was too big and did not fit snug. Inspection of the other cribs revealed that the other crib also had sheets that were too big and did not fit snug.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit the administration was not able to pull up the ProCare attendance program so that the licensor could assess attendance in one room.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program Director could not recall when the program conducted the last evacuation drill. The Director reported that she has not conducted an evacuation drill since she took over as Director in January of 2020.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Attendance Recording and Group Sizes/Ratios (2)
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit it was learned that the attendance sheets used to ensure the safe evacuation of children during an Emergency were not printed until all children arrived. Through conversation with the Administration it was learned that during the early morning there was no attendance record to be used in the event of an emergency.
Open Not marked corrected in the state record
Open / not marked corrected.