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Pulling inspections, violations, and complaints.
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Pulling inspections, violations, and complaints.
Home › MA › Dorchester Center › Tender Heart Day Care
Dorchester Center MA 02124 · License #P-177144 · Center · Center-Based Care
Not published by the state. Owners can add hours via profile claim.
When they operate
Schedule type not published.
Ages served
Ages not published.
Violation
Staff orientation, training and meetings
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Grouping observed outside of the program's license
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Allergies, medical info, special diets, emergency medications; privacy protected
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff meeting documentation from November 2025 and December 2025 was unavailable to review at the time of the visit.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
On the day of the visit, EEC observed 4 preschool children in a Toddler Classroom due to staffing. The program's license does not include a T/PS grouping.
Not marked corrected in the state record
Disposition: Yes
Generated from this facility's specific inspection record
Data synced from Massachusetts Department of Early Education and Care on Jul 10, 2026 · Source records · Report an error
Open / not marked corrected.
Violation
The Allergy/Medical Condition/Medication List did not include a child's medication for a mild reaction.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Building Inspection and Fire Inspection
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Allergies, medical info, special diets, emergency medications; privacy protected
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency Evacuation
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency medications readily available
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A sampling of children's files was reviewed. One childs file did not include a current Lead Test and Results.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Children's Records
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff orientation, training and meetings
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Records
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff First Aid Training - R Sep 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The Staff Meeting Log was reviewed. 1) There was no evidence that staff met for a minimum of 2 hours in July 2025. 2) Several meeting entries did not include the start and end times of the meeting. Therefore, EEC was unable to determine if staff met for a minimum of 2 hours for those months.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
1) The program did not have a current Staff Records Checklist. 2) A sampling of staff files was reviewed. A) One staff file did not include a current annual evaluation, current bi-monthly observations, and sufficient yearly training hours. B) One staff file did not include the date and evidence of an interview, a current physical exam, and current bi-monthly observations. C) One staff file did not include a current annual evaluation, current bi-monthly observations, and sufficient yearly training hours.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A staff member who has been employed at the program for 6+ months did not have current First Aid Certification.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The Building Inspection has expired. Please email EEC when a current inspection has been uploaded to the document library.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The physical that listed a child's allergies included more allergens than posted on the Allergy/Medical Condition List. The List must include all allergens for each child.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The Evacuation Drill Log was reviewed. The documentation reviewed did not include the routes used.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One child's IHC Plan includes the use of an emergency medication for a mild allergic reaction. The parent has not provided this medication to the program.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Children's records and checklist - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Evacuation drill log, all groups
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Documentation of medication administration; Current consent for medications
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Building Inspection;Fire Inspection;Environment free of pests;Date of IPM-RApr25
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A sampling of children's files was reviewed. 1) One child's First Aid Emergency Form was not signed or dated by the child's parent. 2) One child's 2nd page of the enrollment form was not signed by the child's parent.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A sampling of staff files was reviewed. 1) One staff file did not include evidence of 20 hours of professional development within the past year. 2) One staff file did not include a current physical exam and completion of Strong Start 2.0 12 Essential Trainings.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The Fire Drill Log did not consistently include the effectiveness of the drill (the time it took for all staff/children to evacuate) along with the Route Used.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One child's medication did not have a Medication Consent Form completed by the child's parent.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
1) The Building Inspection has expired. Please email EEC when the current inspection has been uploaded to the document library. 2) The current Fire Inspection section addressing carbon monoxide detector compliance was blank. This information needs to be completed and initialed/dated by the fire department and then email to EEC when this has been uploaded to the document library.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A sampling of staff files was reviewed. 1) One staff file was missing evidence of 2 MMRs or proof of immunity. 2) Three staff files did not include current bi-monthly observations and professional development for the past year.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The infant classroom attendance only included one infant present whereas there were 2 infants present. The program did not have a method of knowing which children were present at all times.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
In the infant room, there was an infant in the crib with a pacifier with a clip and cord The pacifier should not have any cords or clips that might be a strangulation risk when in a crib.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One child's IHC Plan included the administration of medication for a mild reaction. The parent has not provided the program with this medication.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff First Aid Training - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Children's Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Attendance Recording and Group Sizes/Ratios
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Safe Sleep
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency medications readily available
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Individual Health Care Plan (IHCP) - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One staff member who has been in the program for 6+ months did not have current First Aid Certification.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A sampling of children's files was reviewed. One child did not have a current Lead test and results.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
1) One child's Individual Health Care Plan (IHC) did not include potential consequences should the medication not be administered with doctor and parent signature/date. 2) One child's IHC Plan did not include the side effects of each medication with the doctor's and parent's signature/date.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Children's Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Attendance Recording and Group Sizes/Ratios
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Building Inspection and Fire Inspection - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Blocked Egress
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency Evacuation - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Barrier to kitchen
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
1) One child was at the program only for the day of the visit and did not have enrollment forms completed. 2) One child's enrollment forms reviewed were signed/dated by parents over a year ago. Enrollment forms must be reviewed and updated yearly. 3) Review of a child's file included that the child did not have evidence of a lead test and results.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
1) One staff file did not include evidence of 2 reference checks. 2) Three staff files did not include evidence of program orientation. 3) One staff file did not include evidence of 2 MMR's or proof of immunity.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One staff member's grand daughter was at the program on the day of the visit only for the day. The attendance did not include this child's name; therefore, the attendance in the toddler classroom was not accurate.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The program's building inspection has expired. Please email EEC when an updated inspection is uploaded to the document library.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
There was a rolled up rug stored in the hallway of the program which was partially blocking the evacuation route to the back of the program on the 1st floor. Evacuation routes must be kept clear of obstructions.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The May evacuation drill documentation in the Fire Drill Log did not include the effectiveness of this drill.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The barrier to the kitchen was open when the observation was made.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Emergency Evacuation Logs
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The evacuation drills for the past year have only been conducted before noon. Drills need to be practiced during all hours of operation.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Staff Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Children's Records - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Attendance Recording and Group Sizes/Ratios
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Building Inspection and Fire Inspection - R Apr 2025
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
Medication
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One staff file did not include documentation of 2 doses of [REDACTED] or proof of [REDACTED].
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One child’s transportation plan for arrival and departure was inaccurate.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
A sampling of past attendance sheets from 11/19 were reviewed. One preschool child’s departure time was not included on attendance.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
The building inspection is not current. Please upload the current building inspection upon receipt.
Open Not marked corrected in the state record
Open / not marked corrected.
Violation
One child’s Authorization for Medication Form did not include the dates to be administered.
Open Not marked corrected in the state record
Open / not marked corrected.