07-05 · Ratios of Personnel to Children Group: Sec. 7-33, Ordinance, DCF Handbook, and Sec

Allegation: An incident occurred when child fell on the playground and busted his lip. His grandmother, who works at the school, went to pick him up due to my work schedule and found blood on his shirt and a visible injury to his lip. When asked if he had told the teacher, he said he had, but again, she did nothing. I brought these concerns to the director repeatedly. Eventually, they reviewed the security footage and confirmed that everything the child described was true. Despite this, no action was taken against Ms. Gwen. In fact, the footage showed her on her phone while my son was injured and bleeding notifying her about his lip . On May 6, another troubling event occurred. The childs aunt picked him up, and the child's teacher loudly told her, Yall need to get on him! He kicked and punched a little girl in the stomach. We were very surprised to hear this and did not believe it matched his character. FINDINGS: An on-site inspection was conducted on 5/14/2025 and statements from the director and the teacher (A) in question was received. Per the director, regarding the first incident on the playground the child fell on the playground and another staff member brought the child to the grandmother and spoke with the parents at pick up. An incident report was created but the provider did not have the parents' sign the report. The provider stated the injury was small and not visible. Regarding the incident on May 6th, the provider stated that she was not present when the incident occurred but that she reviewed the footage. The children were in a blind spot of the camera and all you could see is the other child coming around the corner walking up to the teacher, holding her stomach. Video footage of the May 6th from 4:20PM to 4:45 PM was reviewed. The following was observed: The teacher assigned to the supervision of the children was on the phone, sitting on a picnic table. She appeared to be scrolling on the phone screen for the duration of the video clip that was reviewed. I observed the two children walking to the right side of the playground and exited camera view. A short while later, the child walks into camera view holding her stomach, and walks toward the teacher. The teacher looks up and called the boy over. The footage shows the teacher talking with both children gesturing them to hug each other. Soon after, the children returned to play This complaint is substantiated for inadequate supervision as the teacher was engaged in her phone during playground time. Direct supervision means actively watching and directing childrens activities within the same room or designated outdoor play area