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Home › DE › Newark › Kindercare (Casho Mill)
1520 CASHO MILL ROAD, Newark DE 19711 · License #29734 · Center · Licensed Child Care Center
When they operate
Ages served
Ages not published.
28U · General Qualifications
Ensure staff members have a comprehensive background check and eligibility determination or provisional eligibility prior to the start of employment.
Corrected Corrected by Jan 12, 2026
Category: background checks. Marked corrected in the state record.
30U · Personnel Files
Ensure staff files are complete. -OCCL Health and Safety for Staff #2, #5, and #12. Out of State clearances for Staff #1, #7, and #14. -Completed background for Staff #10. -Review of sleep safe and abuse and neglect for Staff #9 and #11. -Health appraisal with TB for Staff #12 and #13.
Corrected Corrected by Mar 20, 2026
Category: background checks. Marked corrected in the state record.
38U · Parents Right to Know
Ensure parent's right to know is current and completed at every tour.
Corrected Corrected by Jan 12, 2026
Marked corrected in the state record.
50U · Kitchen and Food Preparation
Ensure food is labeled with expiration dates.
Corrected Corrected by Jan 13, 2026
Category: ratio. Marked corrected in the state record.
The Office of Child Care Licensing (OCCL) received a complaint on April 14, 2026, regarding allegations of lack of supervision, failing to make accommodations for a child with a special need, and allowing children under age three to have access to plastic bags. An investigation was conducted on April 21, 2026. There is no evidence to substantiate this complaint for lack of supervision based on interviews conducted. All staff members interviewed stated they are attentive to children at all times, including Child #1, and intervene immediately when needed. There is no evidence to confirm that a foreign object was ingested by Child #1 at the center. There is no evidence to substantiate this complaint for failing to make accommodations for a child with special needs based on interviews conducted. All staff members interviewed stated they have made reasonable accommodations for Child #1 while in care. There is no evidence to substantiate this complaint for allowing children under the age of three to have access to plastic bags based on staff interviews conducted. All staff members interviewed stated children do not have access to plastic bags and all snacks and meals are served on a plate or in a bowl.
Disposition: No Evidence to Substantiate
The Office of Child Care Licensing (OCCL) received a complaint on February 26, 2026, regarding failing to use positive behavior management strategies. An investigation was conducted on March 2, 2026. This complaint is substantiated for failing to use positive behavior management strategies. LS #1 interviewed Administrator #1 and six staff members during this investigation; three of those staff members denied witnessing any staff not using positive behavioral supports and stated they only use positive behavior management. The administrator and three staff members stated they have observed Staff #1 using inappropriate techniques while guiding the children.
Disposition: Substantiated
On March 27, 2024, three complaints were called into the Child Abuse and Neglect Report line and not accepted for investigation by the Institutional Abuse Unit (IAU). The Office of Child Care Licensing (OCCL) received the complaints on March 27, 2024, and accepted them for investigation regarding improper discipline and lack of supervision. An investigation was conducted on April 2, 2024. This complaint is substantiated for lack of supervision based on interviews conducted and statements received. Child #1 was left outside for two minutes when the rest of Child #1 s classroom came in from the playground. There is no evidence to substantiate this complaint for improper discipline. All staff members interviewed stated they have never used improper discipline with children in care and stated they have not witnessed other staff use improper discipline in the facility. One of the staff members named in the allegations is no longer employed at the facility. Non Compliance Cited: Reg #27 A licensee shall ensure supervision and direct observation of children are provided at all times. When Child #1 was left outside on the playground, there was no direct supervision for two minutes.
Generated from this facility's specific inspection record
Data synced from Delaware Office of Child Care Licensing on Jul 10, 2026 · Source records · Report an error
Ensure staff members and children are washing their hands after diaper changing.
Corrected Corrected by Jan 21, 2026
Marked corrected in the state record.
66U · Emergency Planning
Ensure emergency water is present for the number of children enrolled .
Corrected Corrected by Jan 13, 2026
Marked corrected in the state record.
72U · Feeding of Infants
Ensure Infant feeding schedules are completed and updated monthly.
Corrected Corrected by Jan 22, 2026
Marked corrected in the state record.
74U · Lesson Plans
Ensure lesson plans are completed and current.
Corrected Corrected by Jan 20, 2026
Marked corrected in the state record.
40U · Child Files
Ensure children's files are complete. -Blood lead screening results for Child #1.
Corrected Corrected by Mar 20, 2026
Category: recordkeeping. Marked corrected in the state record.
45U · Hazardous Materials
Ensure each classroom has soap and water in the one-year and two-year-old classrooms.
Corrected Corrected by Jan 21, 2026
Category: physical safety. Marked corrected in the state record.
30U · Personnel Files
Ensure staff files are complete. Annual review of abuse and neglect for Staff #1 and #7. Annual Review for Sleep Safe for Staff #1 and #7. OCCL Health and Safety Training for Staff #2 and #4. Health appraisal with TB for STaff #3, #4, #5, #6, #8, and #10. CPR and First Aid for Staff #2 and #6. Professional development for Staff #9.
Corrected Corrected by Feb 24, 2025
Category: background checks. Marked corrected in the state record.
36U · Staff Attendance
Ensure staff are signing in upon arrival. One staff member was not signed in. -Corrected at visit.
Corrected Corrected by Jan 13, 2025
Marked corrected in the state record.
38U · Parents Right to Know
Ensure parent right-to-know log is complete and current.
Corrected Corrected by Feb 14, 2025
Marked corrected in the state record.
49U · Indoor Space
Ensure surfaces are clean and cleanable. Replace ceiling tiles in the Toddler B classroom with water damage.
Corrected Corrected by Feb 14, 2025
Category: physical safety. Marked corrected in the state record.
40U · Child Files
Ensure children's files are complete. Updated health appraisal for Children #7, #10, and #14. Immunizations for Child #10, #13, and #14. Blood lead screening results for Child #1, #4, #8, #10, #13, and #14. Developmental plans for Child #12, #17, and #18.
Corrected Corrected by Feb 20, 2025
Category: recordkeeping. Marked corrected in the state record.
45U · Hazardous Materials
Ensure Radon testing is completed every five years.
Corrected Corrected by Feb 20, 2025
Category: physical safety. Marked corrected in the state record.
50U · Kitchen and Food Preparation
Ensure all surfaces in kitchen are cleanable.
Corrected Corrected by Feb 16, 2024
Category: ratio. Marked corrected in the state record.
53U · Outdoor Area
Ensure all toys on the playground are not broken. Remove all broken toys.
Corrected Corrected by Feb 1, 2024
Marked corrected in the state record.
57U · Equipment
Ensure all classrooms have enough equipment in pre-K classroom.
Corrected Corrected by Jan 25, 2024
Category: physical safety. Marked corrected in the state record.
30U · Personnel Files
Ensure staff files are complete. Staff #1 and Staff #2 need review of child abuse and sleep safe. Staff #3 needs an health appraisal with TB.
Corrected Corrected by Feb 16, 2024
Category: background checks. Marked corrected in the state record.
40U · Child Files
Ensure children files are complete. Child #3 needs blood lead screening results.
Corrected Corrected by Feb 1, 2024
Category: recordkeeping. Marked corrected in the state record.
49U · Indoor Space
Ensure children's items are not touching. Children's items in the Pre-K room are touching in cubbies.
Corrected Corrected by Jan 30, 2024
Category: physical safety. Marked corrected in the state record.
30U · Personnel Files
Ensure all staff are complete. Staff #1,2,and 3 need health and safety training.
Corrected Corrected by Jan 30, 2023
Category: background checks. Marked corrected in the state record.
40U · Child Files
Ensure all child files are completed. Child #12 and 13 need lead lab screening results.
Corrected Corrected by Jan 30, 2023
Category: recordkeeping. Marked corrected in the state record.
61U · Diapering and Soiled Clothing
Ensure trash can is within arms reach in diaper changing area. Trash can in Toddler A room is not in reach. Trash Can is placed outside of the half wall.
Corrected Corrected by Jan 19, 2023
Marked corrected in the state record.
66U · Emergency Planning
Ensure evacuation routes are posted in each classroom. Toddler B room had no evacuation route posted.
Corrected Corrected by Jan 19, 2023
Category: recordkeeping. Marked corrected in the state record.
49U · Indoor Space
Ensure all indoor is cleanable. Back wall in the school-age room needs to be patched and cleanable. Adequate lighting in a bathroom. Preschool bathroom light does not stay on. Replace vent in the pre-school room. Vent is broken and a hazard to the children. Garage cans need to be covered and emptied as required. Trash can in Toddler B room is broken and trash can on the playground needs to be emptied. Molding in the bathroom needs to be attached back to the wall.
Corrected Corrected by Jan 19, 2023
Category: physical safety. Marked corrected in the state record.
24U · Staff Qualifications
Ensure the EC Administrator has specialized training in Infant/ Toddler.
Corrected Corrected by Jan 30, 2023
Marked corrected in the state record.
Disposition: Substantiated
The Office of Child Care Licensing (OCCL) received complaints on February 29, 2024, and March 7, 2024, regarding not receiving accident/injury reports, not following the center's open-door policy, not permitting breastfeeding in the center, discrimination, vaping around children, and improper discipline. An investigation was conducted on March 4, 2024, and a follow-up visit was conducted on March 12, 2024. There is no evidence to substantiate this complaint for not receiving accident/injury reports based on staff interviews conducted and documentation received of numerous reports for multiple children. Staff members interviewed stated families receive reports of all injuries children receive while at the facility. There is no evidence to substantiate this complaint for not following the center s open-door policy based on staff interviews conducted. Staff members interviewed stated the facility follows the open-door policy. Staff stated they have stopped one parent from coming into the facility during drop-off and pick-up due to that parent s threatening behaviors towards families, children, and staff. There is no evidence to substantiate this complaint for not permitting breastfeeding in the center based on staff interviews conducted. Ms. Carroll stated parents are allowed to breastfeed at any time and they have a designated spot for breastfeeding. There is no evidence to substantiate this complaint for discrimination based on staff interviews conducted. Staff members interviewed stated no staff members in the facility discriminate against families, children, or staff. The policy of not permitting a specific parent to come into the facility was based on that individual s behavior while in the center. After instituting a policy where Parent #1 is not permitted in the facility, the center disenrolled Child #1 on March 15, 2024. There is no evidence to substantiate this complaint for vaping around children based on staff interviews conducted. Staff members interviewed stated there is no vaping around the children or in the facility. There is no evidence to substantiate this complaint for improper discipline based on staff interviews conducted. Staff members interviewed stated there is no improper discipline occurring in the facility.
Disposition: No Evidence to Substantiate
The Office of Child Care Licensing (OCCL) received a complaint on February 23, 2024, regarding lack of supervision, concerns about sufficient staffing, and failure to write injury reports for all child injuries. An investigation was conducted on March 5, 2024. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews conducted, attendance records reviewed, and observation of the classrooms. A staff member interviewed stated the children in the one-year-old room are monitored and children who are known to bite are shadowed whenever possible. There is no evidence to substantiate this complaint for insufficient staffing based on the attendance records reviewed. Attendance records show no instances of improper staff-to-child ratios within a one-week period, and all classrooms were observed and had qualified staff present at all times. There is no evidence to substantiate this complaint for not providing injury reports for all child injuries based on interviews with staff members and receipt of injury reports for Child #1.
Disposition: No Evidence to Substantiate
The Office of Child Care Licensing (OCCL) received a complaint on October 31, 2023, regarding inappropriate staff behaviors and improper discipline. An investigation was conducted on November 7, 2023. There is no evidence to substantiate this complaint for inappropriate staff behaviors or improper discipline based on staff interviews conducted. Staff #1 denied calling Child #1 a thief or yelling at them. Staff members interviewed and those who provided written statements said they had not witnessed any inappropriate behavior from staff throughout the facility. Staff #1 stated she did go through all the children s bookbags looking for missing items. This is not a violation of DELACARE Regulations.
Disposition: No Evidence to Substantiate
The Office of Child Care Licensing (OCCL) received a complaint on October 12, 2023, regarding concerns of not following infant feeding schedules or doctor s notes stating a child could not eat meat, not using proper handwashing procedures, and not following proper administration of medication procedures. An investigation was conducted on October 16, 2023. This complaint is substantiated for not following proper administration of medication procedures because review of medication administration records (MAR) and interviews with staff members showed the incorrect MAR was used for prescribed medication and was not being signed as required by staff members. There is no evidence to substantiate this complaint for not following infant feeding schedules due to a review of infant feeding schedules and staff interviews conducted. Staff members interviewed stated infant feeding schedules are updated monthly by parents and followed daily. There were no doctor s notes or noted preferences from Parent #1 regarding whether the child could be served meat from before the date of this complaint. There is no evidence to substantiate this complaint for not using proper handwashing procedures based on classroom observations and staff interviews. A staff member was observed washing a child s hands after diapering. Staff stated children get their hands washed after every diaper change, before and after meals, and when their hands become dirty.
Disposition: Substantiated
The Office of Child Care Licensing (OCCL) received a complaint on September 7, 2023, regarding improper staff-to-child ratio and not having an organized system of business management due to being non-responsive to staff needs. An investigation was conducted on September 11, 2023. This complaint is substantiated for improper staff-to-child ratios because multiple classrooms were out of staff-to-child ratio based on a review of attendance records and interviews with staff members. There is no evidence to substantiate this complaint for not having an organized system of business management due to non-responsiveness to staff based on staff interviews conducted. Staff stated help does come to help in the classrooms unless there is no one available in the office at that moment.
Disposition: Substantiated
The Office of Child Care Licensing (OCCL) received a complaint on July 3, 2023, regarding lack of supervision and not meeting the needs of a child. An investigation was conducted on July 11, 2023. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews conducted. Staff stated they completed visual checks while Child #1 was sleeping and there were no indications of illness or distress. There is no evidence to substantiate this complaint for not meeting the needs of a child based on interviews conducted.
Disposition: No Evidence to Substantiate
The Office of Child Care Licensing (OCCL) received a complaint on January 3, 2023, regarding lack of supervision. An investigation was conducted on January 5, 2023. There is no evidence to substantiate this complaint for lack of supervision because based on staff interviews conducted, Staff #1 stopped the behavior immediately and discussed the behavior with the children and their parents at pick-up time.
Disposition: No Evidence to Substantiate
A complaint was received on September 26, 2021, alleging a violation of COVID-19 requirements. An investigation was conducted on September 29, 2021. There is no evidence to substantiate this complaint because a staff member stated she informed the administrator she had a fever of 100.7 with no other symptoms of COVID-19, but the administrator stated the only temperature she was told by the staff member was 99.6.
Disposition: No Evidence to Substantiate