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Home › CA › San Francisco › Chen, Helen Y.
San Francisco CA 94112 · License #384004607 · Home-based · Family Day Care Home
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
102417(g)(8) · 102417(g)(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841.
The licensee updated the roster during the visit. Deficiency is corrected. Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Ali Zebila NAME OF LICENSING PROGRAM MANAGER: Jennifer Yee NAME OF LICENSING PROGRAM ANALYST: LICENSING PROGRAM ANALYST SIGNATURE: DATE: 02/04/2026 I acknowledge receipt of this form and understand my appeal rights as explained and received.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
Disposition: Unsubstantiated
Disposition: Unsubstantiated
Disposition: Unsubstantiated
Generated from this facility's specific inspection record
Data synced from California DSS, Community Care Licensing Division on Jul 8, 2026 · Source records · Report an error
102391(c) · Inspection Authority of the Department (c) The licensee shall permit the Department to inspect any part of the family child care home in which family child care services are provided or to which children have access.
Deficient Practice Statement Based on interview, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 dropped off with 3 staff members going in to the facility. Upon entering into the facility and during the inspection LPAs were able to verified 2 staff members and 12 children. LPAs requested to inspect the off limit areas and Ms. Chen said she does not have the keys to open the rooms. POC Due Date: 09/23/2025
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102416.5(d)(2) · Staffing Ratio and Capacity (d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home, including children under age 10 who reside at the licensee's home and the assistant provider's children under age 10, shall be either: (2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met.
Deficient Practice Statement Based on observation, interview, record review, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. LPAs observed 13 children being dropped off at the facility and observed 12 children inside the facility (2 infants, 10 preschool children). Based on record reviewed provided by Ms. Chen, no TK and/or elementary children records. POC Due Date: 09/22/2025
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
102425(j)(1) · Infant Safe Sleep The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall physically check on the infant every 15 minutes.
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/06/2025
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102417(g)(8) · Operation of A Family Child Care Home (8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841.
Deficient Practice Statement Based on observation and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/06/2025
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
102370(d)(1) · (d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing, or volunteering in a licensed facility (1) Obtain a California clearance or a criminal record exemption as required by the Department
The Licensee must ensure that all adults 18 and over working in the home, including employees and volunteers, must obtain a criminal record clearance and associated to the facility. (1) Based on observation, interviews, and record review, a helper's criminial record clearance did not associate to the facility who was supervising the enrolled children. This poses potential Health and Safety risk to persons in care. Garfield Leung NAME OF LICENSING PROGRAM MANAGER: Man Tso NAME OF LICENSING PROGRAM ANALYST: LICENSING PROGRAM ANALYST SIGNATURE: DATE: 07/16/2025 I acknowledge receipt of this form and understand my appeal rights as explained and received.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102352(h)(1)(a)(b) · 102352(h)(1)(a)(b):Home" means the licensee's residence as defined by Government Code Section 244.It is the place where one remains when not called elsewhere for labor or other special or temporary purpose, and to which he or she returns in seasons of repose. (b) There can only be one residence.
Office meeting is scheduled for 1-24-2025. The licensee may discuss the issues with the Regional Manager. Based on the interviews and physical inspection, conducted during today’s inspection the licensee does not live here, which poses potential health, safety, or personal rights risk to children in care.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102416.2(a) · 102416.2(a) Reporting Requirements The licensee shall report the following information the Department by telephone or fax within the Department's next business day and during normal working hours (8am to 5pm).
The licensee may submit unusual incident report by 1-24-25 Based on the interviews and record review, conducted during today’s inspection the licensee did not submit unusual incident report to CCL, which poses potential health, safety, or personal rights risk to children in care. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102370(d)(1) · Criminal Record Clearance. All individuals subject to a criminal record review as specified in Section 1596.871 prior to working, residing or volunteering in a licensed home, shall obtain a California clearance or a criminal record exemption as required by the Department. This requirement is not met as evidenced by Adult must obtain California Criminal Record Clearance. $200 Civil Penalty Assessed.
Based on interviewing Licensee, and record review, one staff has no fingerprint association and one staff has no fingerprint clearance. The licensee did not comply with the section cited above which poses/posed a immediate health, safety or personal rights risk to persons in Subsequent criminal record clearance violations could result in a civil penalty up to $3000 per person at the rate of $100/day for 30 days. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102421(a) · 102421(a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d).
The licensee needs to correct this deficiency by due date, 1/02/2024. LPA will discuss this case with supervisor when return to the office. Based on record review, C1,C5, c6,c7,c8,c9,c10,c11,c12 missing paperwork and files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102421(a) · (a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d).
The licensee needs to correct this deficiency by due date, 10/31/2024. ****repeated violation**** Based on record review, two new students, C1,C2 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102421(a) · (a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d).
The licensee needs to correct this deficiency by due date, 10/31/2024. ****Second citation**** Based on record review, C1,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102416.5(e) · Staffing Ratio and Capacity (e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
Deficient Practice Statement LPA and the licensee, Helen entered the facility together and LPA observed one helper supervising 11 children. Based on observation, the licensee did not comply with the section cited above which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/20/2024
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102391(b) · Inspection Authority of the Department (b) The licensee shall permit the Department to inspect the family child care home, and to privately interview children or staff, to determine compliance with or to prevent violations of family child care laws or regulations. The Department shall exercise this authority as specified in Health and Safety Code Section 1596.8535(a).
Deficient Practice Statement LPA waited outside for 20 mins, helper did not answer the door. Because this is the same citation cited within one year, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. A civil penalty of $250 was issued today. POC Due Date: 08/20/2024
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102421(a) · Child's Records (a) The licensee shall maintain, in each child's record, the signed and dated notice form required in Section 102419(d).
Deficient Practice Statement Based on record review, C1,C4,C5,C6 missing records, C7,C8,C9.C10.C11 missing files. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/08/2024
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102417(g)(8) · 102417(g)(8): operation FCCH:(8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841.
The licensee created the roster during the visit. The deficiency is corrected. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102370(d) · 102370(d): (d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility
The licensee submitted LIC9182 with photo ID during today's visit. The deficiency is corrected today. Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. SUPERVISOR'S NAME: Ali Zebila
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102416.1(a) · 102416.1(a):Personnel Records: (a) Personnel records shall be maintained on each employee and shall contain the following information
The facility needs to submit the document by due date, 11/02/2023. Failure to do so will result civil penalty. No staff files. The facility needs lic9052, immunication, tb, flu on file. S1, S2 need immunization on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care.
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102417(g)(8) · Operation of A Family Child Care Home (8) Each family child care home shall have a current roster of children as specified in Health and Safety Code Section 1596.841.
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
102425(j)(2) · Infant Safe Sleep The provider shall supervise infants while they are sleeping and adhere to the following requirements: The provider shall check and document the following
Deficient Practice Statement SleepLog was not available. Based on today's inspection and record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/22/2023
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
102370(d) · Criminal Record Clearance (d) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility
Deficient Practice Statement Based on record review, one staff fingerprint is not assoicate to this facility. The licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/22/2023
Open Not marked corrected in the state record
Category: background checks. Open / not marked corrected.
102391(b) · Inspection Authority of the Department (b) The licensee shall permit the Department to inspect the family child care home, and to privately interview children or staff, to determine compliance with or to prevent violations of family child care laws or regulations. The Department shall exercise this authority as specified in Health and Safety Code Section 1596.8535(a).
Deficient Practice Statement LPA introduced herself with proper identification, the helper answered the door twice and did not allow LPA to inspect. Based on today's inspection, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Inspection authority regulation was explained to the licensee, Helen Chen. If this occurred again, civil penalty of $500 will be issued. POC Due Date: 09/18/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102416.1(a) · Personnel Records (a) Personnel records shall be maintained on each employee and shall contain the following information
Deficient Practice Statement No staff files. The facility needs lic9052, immunication, tb, flu on file. Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102418(g) · Immunizations (g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled.
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102418(g)(1) · Immunizations (g) The licensee shall document each child's immunizations as required by the California Code of Regulations, Title 17, Section 6070, and shall maintain such documentation for as long as the child is enrolled. (1) This requirement includes updating each child's PM 286 (6/95) when the child is due to receive required immunizations after enrollment in the family day care home.
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102419(d) · Admission Procedures and Parental and Authorized Representative's Rights (d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05).
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102421(b) · Child's Records (b) The licensee shall maintain, in each child's record, a copy of the emergency information card as required in Section 102417(g)(7).
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.
102419(d)(1) · Admission Procedures and Authorized Representatives Rights (d) At the time of acceptance of each child into care, the licensee shall provide the child's parent or authorized representative with a copy of the notice Family Child Care Home Notification of Parent's Rights, LIC 995A (8/06), the Caregiver Background Check Process, LIC 995E (6/05), and the Family child Care Consumer Awareness Information, LIC 9212 (10/05). (1) The licensee shall request the child's parent or authorized representative to sign and date the bottom portion of the notice form LIC 995A (8/06), which acknowledges that the parent or authorized representative has received and read the LIC 995A. The bottom portion of this form must be kept in the child’s file as proof that the parent or authorized representative has been notified of his or her rights and received a copy of the Caregiver background Check Process, LIC 995E (6/05), and the Family Child Care Consumer Awareness Information, LIC 9212 (10/05).
Deficient Practice Statement Based on record review, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/29/2023
Open Not marked corrected in the state record
Category: health medication. Open / not marked corrected.