• Type A

  101223(a)(1) · Personal Rights. The licensee shall ensure that each child is accorded the following personal rights:..To be accorded dignity in his/her personal relationships with staff and other persons.

  Director states that upon learning of the incident, Staff #1 was removed from the classroom. Bright Horizons uses a Quality Expectation program that is taken into each classroom to observe and evaluate staff during the day, approximately once or twice a month. The themes and categories change. There will be a formal training for all staff on Based on interview and review of relevant documentation, Staff #1 did not treat Child #1 with dignity when using a frustrated tone and manner during naptime when Child #1 would not rest, causing the child to become upset. This is an immediate risk to the health and safety of children in care. February 20th which will incorporate appropriate interaction with children, including during tiems of challenging behaviors or sitaution. Director will send the agenda and the roster by the 22nd as confirmation of correction. SUPERVISOR'S NAME: Renesha Askew

Disposition: Substantiated