Disposition: Complete

The following deficiency was observed at the time of Complaint #134773 investigation conducted on 6/30/2025 and is subject to changes pending programmatic review. A full inspection was not conducted. The Compliance Officer spoke with the Complainant on 6/30/2025. The following room ratios were observed: Infants: 1:5 One's: 1:5 Two's: 1:6 Three's/ Four's: 1:10 School-age: 1:10 Three staff members were interviewed during this investigation. The following documentation was reviewed at the time of the investigation: Emergency cards and menu Upon completion of the Complaint investigation, it was determined that 1 of 1 allegation lacked sufficient evidence to be substantiated. The following citation was observed.

Disposition: Complete

The following deficiency was observed at the time of Complaint #129849 investigation conducted on 5/15/2025 and is subject to changes pending programmatic review. A full inspection was not conducted. The Compliance Officer contacted the Complainant via email on 5/15/2025 The following room ratios were observed: Infants: 2:6 One's: 1:6 Two's: 2:10 Three's/ Four's: 2:10 Three staff members were interviewed during this investigation. The following documentation were reviewed at the time of the investigation: Emergency cards and diaper logs. Upon completion of the Complaint investigation, it was determined that 3 of 3 allegations lacked sufficient evidence to be substantiated. The following citation was observed.

Disposition: Complete

The following deficiencies were observed at the time of Complaint #AZ00036914 investigation conducted on 12/31/24 and are subject to changes pending programmatic review. A telephone call was made to the Complainant on12/31/24. Compliance Officer # 1: Brian Howell Compliance Officer # 2: Celeste Angulo The Written Document of Corrections is due within 10 days A complete inspection of the facility was not conducted. The following classroom ratios were observed: Ones/Twos:3:8 Threes/Fours/School-agers:1:6 Three staff members were interviewed during this investigation. One staff file was reviewed during this investigation. The following documentation was reviewed: Classroom rosters. Facility video recordings. Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 1 of 2 allegations was substantiated. The other allegation lacked sufficient evidence to be substantiated. The following deficiencies were observed.