There were no deficiencies observed at the time of Complaint #126056 investigation conducted on 4/10/2025 and is subject to changes pending programmatic review. A full inspection was not conducted. The Compliance Officer attempted to contacted the Complainant via email on 4/9/2025. The following room ratios were observed: Infants: 1:3 One's: 2:4; 2:6 Two's: 1:7; 1:7 Three's: 2:7; 2:4 Four's: 2:13 Four staff members were interviewed during this investigation. One staff file was reviewed at the time of the inspection. 1 of 1 Fingerprint clearance cards reviewed were valid via a DPS website search. Upon completion of the Complaint investigation, it was determined that 2 of 2 allegations lacked sufficient evidence to be substantiated.

Disposition: Complete

There were no deficiencies observed at the time of Complaint #121981 investigation conducted on 3/11/2025 and is subject to changes pending programmatic review. A full inspection was not conducted. The Compliance Officer contacted the Complainant via email on 3/11/2025. The following room ratios were observed: Infants: 1:4 One's: 2:8; 2:7 Two's: 2:11 Three's: 1:6; 1:6 Four's: 1:6; 1:7 Four staff members were interviewed during this investigation. One staff file was reviewed at the time of the inspection. 1 of 1 Fingerprint clearance cards reviewed were valid via a DPS website search. Upon completion of the Complaint investigation, it was determined that 2 of 2 allegations lacked sufficient evidence to be substantiated.

Disposition: Complete

There were no deficiencies observed at the time of Complaint #92842 investigation conducted on 11/22/2024, subject to change pending programmatic review. Compliance Officer #1 spoke with the Complainant on 11/18/2024. A full inspection was not conducted. The following room ratios were observed: Infant's: 1:5 One's: 2:7 and 2:4 Two's: 2:8 and 1:6 Three's: 2:9 Four's: 1:5 and 1:2 Three staff members were interviewed during this investigation. Upon completion of the complaint investigation, it was determined from observation, staff interview and documentation that 1 of 1 allegations lacked sufficient evidence to be substantiated. Compliance Officer #1: Archana Navin Compliance Officer #2: Brian Howell

Disposition: Complete