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New Heights Learning Zone
11105 MILWAUKEE AVE, Lubbock TX 79424 · License #1732755 · Licensed Center
Contact
- Director
- Mario Sandoval
- Phone
- (806) 790-3832
- Website
- Add via profile claim
- Address
- 11105 MILWAUKEE AVE, Lubbock TX 79424 · Directions
Hours
Care & schedule
When they operate
Ages served
- Accepts child care subsidy
- Licensed for 163 children
How this facility compares
Violations per inspection, 3-yrInspection history & violations
Source: Texas HHSC Child Care Regulation- Medium
746.1309(a) · Documented Annual Training Area - 24 Hours Required
1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.
Corrected by Oct 15, 2025
- High
746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.
Corrected by Oct 24, 2025
- Medium High
746.3503(a) · Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.
Corrected by Oct 10, 2025
- Medium Low
746.901(5) · Required Personnel Records - Required Affidavit (Form 2912)
1 out of 4 records reviewed was missing the Pre-Employment Affidavit.
Corrected by Dec 6, 2024
- Medium High
746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based
Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.
Corrected by Dec 6, 2024
- Medium High
746.613(b) · Immunization Records, Exceptions, and Exemptions Current
2 out of 10 records reviewed did not have current immunization record on file.
Corrected by Nov 22, 2024
- Medium
746.901 · Required Personnel Records
4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.
Corrected by Nov 22, 2024
- Medium High
746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based
3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.
Corrected by Nov 26, 2024
- Medium
746.603(a)(2) · Children's Records - Admission Information
1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.
Corrected by Nov 29, 2024
- Medium
746.1613(a) · Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met
It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.
Corrected by Nov 18, 2024
- Medium High
746.5401 · Requirement of Gas Leak Inspection
It was found during the inspection that the last gas inspection was conducted on 6/25/2021.
Corrected by Jan 2, 2024
- High
745.635(3) · AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.
Corrected by Dec 30, 2022
- Medium High
746.801(11) · Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
During the inspection it was observed that the last fire inspection was conducted on 6/16/2021
Corrected by Jan 13, 2023
- Medium High
746.1315(a) · Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
The director did not have proof of current CPR/First Aid certification.
Corrected by Jan 6, 2023
- Medium
746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days
One infant's feeding instructions has not been updated since 5/01/2022.
Corrected by Jan 6, 2023
- High
746.2417(2)(B) · Activities for Infants - Not in Restrictive Device for more than 15 Minutes
During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.
Corrected by Dec 30, 2022
- Medium
746.4751(b) · Maintenance Procedures for Active Play - Monthly Maintenance Checklist
The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.
Corrected by Jul 25, 2022
- Medium
746.5205(4) · Documentation of Drills
The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.
Corrected by Jul 25, 2022
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Oct 10, 2025 inspection noted: “1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using sa…” — what has changed since then?
- 2The Dec 3, 2024 inspection noted: “1 out of 4 records reviewed was missing the Pre-Employment Affidavit.” — what has changed since then?
- 3The Nov 18, 2024 inspection noted: “2 out of 10 records reviewed did not have current immunization record on file.” — what has changed since then?
Data synced from Texas HHSC Child Care Regulation · Source records · Report an error