Home TX Lubbock New Heights Learning Zone

New Heights Learning Zone

11105 MILWAUKEE AVE, Lubbock TX 79424 · License #1732755 · Licensed Center

Full Permit
Capacity 163 childrenAges 0 mo – 13 yrLast inspected Nov 18, 2025
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Contact

Director
Mario Sandoval
Website
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Address
11105 MILWAUKEE AVE, Lubbock TX 79424 · Directions

Hours

Mon07:00 AM-06:00 PM
Tue07:00 AM-06:00 PM
Wed07:00 AM-06:00 PM
Thu07:00 AM-06:00 PM
Fri07:00 AM-06:00 PM
SatClosed
SunClosed

Care & schedule

When they operate

Snacks ProvidedDrop-In CareSkill Classes

Ages served

InfantsToddlersPre-KSchool-age
  • Accepts child care subsidy
  • Licensed for 163 children
11
Violations, past 3 yrs
From inspections (not complaints)
6
High-risk violations
Serious / high-risk non-compliance
0
Substantiated complaints
Published by Texas HHSC
8
Inspections, past 3 yrs
Monitoring & assessments

How this facility compares

Violations per inspection, 3-yr
This facility
1.4
Texas average
0.8

Inspection history & violations

Source: Texas HHSC Child Care Regulation
Nov 18, 2025 — Inspection
No violations cited · view state record
Clean
Oct 10, 2025 — Inspection
3 violations cited · view state record
3 violations
  • Medium

    746.1309(a) · Documented Annual Training Area - 24 Hours Required

    1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.

    Corrected by Oct 15, 2025

  • High

    746.5101(a) · Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.

    Corrected by Oct 24, 2025

  • Medium High

    746.3503(a) · Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

    It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.

    Corrected by Oct 10, 2025

Dec 3, 2024 — Inspection
2 violations cited · view state record
2 violations
  • Medium Low

    746.901(5) · Required Personnel Records - Required Affidavit (Form 2912)

    1 out of 4 records reviewed was missing the Pre-Employment Affidavit.

    Corrected by Dec 6, 2024

  • Medium High

    746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based

    Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.

    Corrected by Dec 6, 2024

Nov 18, 2024 — Inspection
5 violations cited · view state record
5 violations
  • Medium High

    746.613(b) · Immunization Records, Exceptions, and Exemptions Current

    2 out of 10 records reviewed did not have current immunization record on file.

    Corrected by Nov 22, 2024

  • Medium

    746.901 · Required Personnel Records

    4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.

    Corrected by Nov 22, 2024

  • Medium High

    746.1315(b)(1) · CPR Training and Recertification Adhere to Guidelines-skill based

    3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.

    Corrected by Nov 26, 2024

  • Medium

    746.603(a)(2) · Children's Records - Admission Information

    1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.

    Corrected by Nov 29, 2024

  • Medium

    746.1613(a) · Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

    It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.

    Corrected by Nov 18, 2024

Jun 4, 2024 — Inspection
No violations cited · view state record
Clean
May 29, 2024 — Inspection
No violations cited · view state record
Clean
Mar 22, 2024 — Inspection
No violations cited · view state record
Clean
Dec 4, 2023 — Inspection
1 violation cited · view state record
1 violation
  • Medium High

    746.5401 · Requirement of Gas Leak Inspection

    It was found during the inspection that the last gas inspection was conducted on 6/25/2021.

    Corrected by Jan 2, 2024

Jan 10, 2023 — Inspection
No violations cited · view state record
Clean
Dec 30, 2022 — Inspection
5 violations cited · view state record
5 violations
  • High

    745.635(3) · AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

    A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.

    Corrected by Dec 30, 2022

  • Medium High

    746.801(11) · Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

    During the inspection it was observed that the last fire inspection was conducted on 6/16/2021

    Corrected by Jan 13, 2023

  • Medium High

    746.1315(a) · Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    The director did not have proof of current CPR/First Aid certification.

    Corrected by Jan 6, 2023

  • Medium

    746.2421(b) · Written Feeding Instructions - Review and Update Every 30 Days

    One infant's feeding instructions has not been updated since 5/01/2022.

    Corrected by Jan 6, 2023

  • High

    746.2417(2)(B) · Activities for Infants - Not in Restrictive Device for more than 15 Minutes

    During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.

    Corrected by Dec 30, 2022

Jul 25, 2022 — Inspection
2 violations cited · view state record
2 violations
  • Medium

    746.4751(b) · Maintenance Procedures for Active Play - Monthly Maintenance Checklist

    The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.

    Corrected by Jul 25, 2022

  • Medium

    746.5205(4) · Documentation of Drills

    The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.

    Corrected by Jul 25, 2022

May 16, 2022 — Inspection
No violations cited · view state record
Clean
Jan 21, 2022 — Inspection
No violations cited · view state record
Clean

Questions to ask on your tour

Generated from this facility's specific inspection record

  1. 1The Oct 10, 2025 inspection noted: “1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using sa…” — what has changed since then?
  2. 2The Dec 3, 2024 inspection noted: “1 out of 4 records reviewed was missing the Pre-Employment Affidavit.” — what has changed since then?
  3. 3The Nov 18, 2024 inspection noted: “2 out of 10 records reviewed did not have current immunization record on file.” — what has changed since then?

Data synced from Texas HHSC Child Care Regulation · Source records · Report an error