BAY AREA CHILD CARE - MILLARD

101223(a)(1) · (a) The licensee shall ensure that each child is accorded the following personal rights (1) To be accorded dignity in his/her personal relationships with staff and other persons.

Facility to conduct a training on personal rights, positive guidance, and appropriate communication. Director to submit plan of what is covered and documentation of staff that participated. Based on interviews and review of supportive documents it was found that there were instances where staff inappropriately handled and inappropriately spoke to children in care. This poses a potential health and safety risk to children in care. Wynn Norona NAME OF LICENSING PROGRAM MANAGER: Kassandra Medrano NAME OF LICENSING PROGRAM ANALYST: LICENSING PROGRAM ANALYST SIGNATURE: DATE: 01/22/2026 I acknowledge receipt of this form and understand my appeal rights as explained and received.

101223(a)(3) · (a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not as evidenced by Facility to conduct a training on personal rights, positive guidance, and appropriate communication. Director to submit plan of what is covered and documentation of staff that participated.

Based on interviews and documents recieved it was found that staff will tell children that they will take videos or photos of children and send to their parents if they do not listen. This poses a potential health and safety risk to children in care

101161(a) · 101161Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.

Facility to amend contracts for part time students to ensure that thhe children come on scheduled days to ensure that capacity is maintained. Sample of updated contract to be sent via email to kassandra.medrano@dss.ca.gov. The facility will be on vacation untill 12/1/25 and is requesting the POC date to reflect. Based on observations, interviews, and record reviews there were 55 children present when the facility has a listed capacity of 50 children. This poses an immediate health and safety risk to children in care. Wynn Norona NAME OF LICENSING PROGRAM MANAGER: Kassandra Medrano NAME OF LICENSING PROGRAM ANALYST: LICENSING PROGRAM ANALYST SIGNATURE: DATE: 11/20/2025 I acknowledge receipt of this form and understand my appeal rights as explained and received.

101229(a)(1) · 101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.(1)No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.

Facility to conduct a training for general supervision as well as restroom supervison, and send document with outline of training with staff signatures acknowledging requirements. Send via email to Kassandra.medrano@dss.ca.gov Based on observations 9 children entered restrooms without adult supervision and were left unspervised for approximated two minutes until S2 found them. This posed a potential health and safety risk to children in care. Wynn Norona NAME OF LICENSING PROGRAM MANAGER: Kassandra Medrano NAME OF LICENSING PROGRAM ANALYST: LICENSING PROGRAM ANALYST SIGNATURE: DATE: 11/20/2025 I acknowledge receipt of this form and understand my appeal rights as explained and received.